I had bought my glasses in 2016 & on 2 occasions the lens got separated from the frame. In July 2021 again the lens separated due to mishandling by me. Each time repairs were done free of cost. Muthu Kumar deserves to be congratulated for his prompt response, very curteous & polite 👍👍👍

Prompt ,courteous , professional service. Spectacle and lens quality excellent.

Quite a pleasant experience with courteous staff to attend to a customer; no waste of time as the staff r prompt A word of praise to Mr Muthu Kumar!?

Very good service! The staff here seem to be very knowledgeable. This is the best GKB opticals in my opinion.

Prices are a little higher but the specs are worth the money u spend. Professional service.

Very good service ,& perfectly service provides

Always had a pleasant experience in this particular store. Prompt attention, excellent fitting, quite reasonably priced. Overall excellent service, no hesitation in recommending.

I live in a neighbouring state and I had been to chennai for an interview . I had to do some shopping at nugambakkam . During this time for some reason my frameless specs plastic beading broke and my lens came off. I was very new to this place and had no idea about any optical shop. Google helped me to locate specsmaker . But unfortunately they were not ready to repair my specs. The specsmaker staff was helpful and directed me to gkb. I went to gkb and met the manager there. He was ready to fix the specs but there was no electric power. He told me to check with another shop nearby. I went there but that shop owner said he would need 2 days. Clueless i was walking in the street to see if there are any other shop. Thats when the flv manager spotted me and asked me to come to his shop as power is back up. He told one of his staff to fix it. In 5 to 10 mins my specs was fixed. I went to the manager .. Thanked him and asked him the cost. He said...no sir we will not take money for this. This is a free service for you . I insisted that I will pay but he was adamant that he will take money. Finally I thanked him and came out. I was so much grateful for this person (gkb shop manager) for his kindness. The very next day I had an interview and this person came as an angel. Thanks again sir.

Very bad experience people over thr are very rude dont know to talk and lie about the scheme and product. I strongly recommend please do go there are better store around.

Worst Opticians in Chennai. Exorbitant price and bad customer service. Wrong product delivered.

If you are looking for opticals in Chennai dont miss GKB at Phoenix Market Place. I had a problem with my lenses and they solved it with in a very fast and professional way. I deeply recomend this place. Many thanks.

Worst service !! Had to go multiple times to change a defective sunglasses. Yet they say it is a new product each time but by the looks it will not look like a new one. Decide before making a visit.

Quality is very poor they charging 5000 for frame but within 6 month, frame became broken, if you approach the centre they will convey that contact through mail or u will get 20% discount. u have buy another one

Nice

Great service and well organized.

Geninune opticals in chennai , its ok .

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