An amazing experience. The concerned people in the store were really helpful. I would definitely recommend others to buy from here.
Undoubtedly the best place in the city for the Apple Products ! and customer service at its best ! when every popular store in the city asked me three weeks time to deliver a M1 Mac (imac / mac mini ) product, these guys gave me options with different specs and colors with readily available stock !
Suntronix made my day !! I wanted to buy a customised Apple MacBook Pro with 16GB and 1 TB Harddisk, other stores in Chennai were taking 4 - 6 weeks to deliver the same, SUNTRONIX with their strong reach delivered the same in just 1 day. Very Professional with a key emphasis on building relationship.
Good service. Happy with it ❤😎
It was a great service and solved the problem of transferring domain name from Net4India. Very quick and prompt Customer service.
I visited for servicing my mac’s battery. The response from the team was pretty quick and satisfactory. They replaced the battery in about half an hour and handed over the Mac immediately. Thanks to Mr. Sundeep and Suntronix for making the process easy and cost efficient.
Suntronix is my 56,000 rupee mistake. I REQUEST YOU TO NOT VISIT THIS PLACE. DO NOT MAKE THE MISTAKE THAT I DID. PLEASE SHARE THIS WITH ALL YOUR FAMILY AND FRIENDS. PLEASE GO TO APPLE OR RITCHIE STREET INSTEAD.A year and a half back i got my macbook screen replaced from suntronix for 30,000 rupees. A few months later, one day when i took it out from my bag, the screen had weird ribbons and dots all over it. I took it to him and asked him whats wrong, he told me the screen has an internal crack. Which is super weird, because i just kept it in my bag. He assured me it happens and told me to get it replaced for a discounted price of 25,000. So thats a total of 55,000.When i replaced the screen the second time, more than 3 units were defected. They had light leaks, or flex gates issues. This should have warned me that hes using a cheap low quality supplier, i proceeded with my mistake. He even charged me Rs1000 extra because i kept changing and asking for new pieces and the delivery was from his pocket.Fast forward a few months later the screen stops working again. He claims his supplier cant do anything, so he cant. He keeps giving lame excuses when all hes doing is just milking his customers with low quality overpriced repairs.Apple has since then offered a screen replacement program, he told me i should have asked him for my original screen back then and not now. He uses it for recycling. No such option of collecting the original screen was given to me. SUCH FRAUDS.Im going to the consumer court and making sure frauds like them dont operate. He even has the audacity to tell me i should use my macbook laptop like a desktop pc and connects it to a screen or get it replaced again from him. All this doesnt highlight the poor communication I had to face. He had the laptop for around 2 months to replace the screen when he assured me it would take just a week.This stops here. DO NOT BUY ANYTHING OR TAKE ANY SERVICE FROM THESE GUYS. Picture proof attached.
Very good service
Good experience and very reasonable rate
The best electronic store in Chennai. Highly recommend SUNTRONIX to buy any electronic product.
I needed to urgently upgrade my Mac mini - Ram. Pradeep the owner of Suntronix knew his stuff, recommended move to SSD as well and got everything done in a day. A bit slow in responding to calls due to other customers in store. Overall great experience and would go back to him for any issues with any Apple products I have
Wonderful service
Fake products dont buy you will regret after buying product from them.
Excellent service received from iPhone specialists, They helped me fixing my iPhone 4s issues and downloaded the apps which i could not do it past 5 months.. I recommend all Apple users to visit them and take their services.They charge very reasonable and have professional approach to all the cases. While waiting at their store i observed that their team is very capable and understand client requirements first and then fixing the issues.Highly recommended store for all Gadgets sales and service. Thank you Suntronix team.
Very very worst service ...... they took more than 25 days for service .....better go other place
Good place and promt service
Contacted Pradeep from Suntronix during the corona lockdown period regarding a MacBook Pro Power Adapter. Pradeep was really knowledgeable regarding the issue and provided suggestions with the available stock in hand. I am very satisfied with the service offered and the prompt response.
Great service was provided..Staffs are well mannered and treat their clients well..Problems are fixed within the given time.On a whole service is great
It was quite an enabling experience. The was a serious attempt to understand the need of mine and give me a product that suits my need. This need based approach was inviting. There was also an attempt to attend to educate the customer on the use of the book as well give tips that ensures the life of the book.On the whole the experience excellent.
Their technical knowledge complements the warm and efficient service. Communication is on time and clear. You feel confident when dealing with Sundeep or Chitra or anyone in the team. Recommend for any Apple computer or phone related purchase or support
Perfect store for your computer service and apple sales and service. Good experience and well organized
A Wow Place to get your Laptops serviced. Really impressed with your service and efficiency. I have come here more than three times so far and I have been very well rewarded. Thanks once again!You are a blessing to Anna Nagar :)
I came with an iPhone which was not starting up, since the unit was given to a third party service for service, apple store rejected to attend to my unit. I bumped into a store called Suntronix, They looked at the unit and in few minutes the booting issue of my phone was fixed. Im very happy, They had cleared my problem in few minutes. Really excellent service Im very satisfied. I got my mobile as perfect position. Highly recommended store for all gadget service.Thanks Suntronix team.
They r the most helpful people in this industry with all latest things to offer you and guide...my son loves his shop.. his favourite gadget buying shop.... god bless them....
They helped us in recovering the data from our portable drive which was not working, All images, videos and documents were recovered. They have efficient communication using their ticket system which kept us posted on the progress. I highly recommend all users who have lost data to visit them and get their data recovered using them.
I came with an iPhone which was not working and was iCloud locked, Have been having this phone for almost 6 months idle and no one was able to support me. I came to this location for some work and found they can help me. I got the phone next day and got it resolved in less than 30 minutes. I thank Suntronix team for helping me to use the iPhone and restore my data too.Highly recommended for the services they offer.
Very professional service. I had given my GoPro for service. I never had the need to either follow up or request for an update as I was always kept in the loop via email. Would definitely recommend to friends and family.
I was not communicated about the progress, Service for my Lenovo laptop was good. Time mentioned during receiving the laptop was kept and was delivered on time. Hinges were broken on my laptop and were fixed, The service of laptop was great and i am not able to detect where it was broken earlier. All broken plastic components have been moulded and am unable to find any cracks on the laptop at the moment.Over all am satisfied with your services. Thanks. Price quoted is reasonable and is kept up.
Excellent customer-centric service and very courteous approach by the team. I had my iPhone screen replaced which got damaged within a week. It was replaced by them with no charges though the fault of damaging the screen couldve been mine.I had an earlier interaction with them where they assisted in replacing the harddrive of my MacBook Pro free of cost and ensured it worked fine before handing it over to me.Highly recommended for Apple products service and as I see from other comments they seem to do a really good job in all related products. Customer service at its best here.
Very professional and quick service . I Serviced my iPhone and gave GoPro for repair . Very good customer care !
Good customer service. Very courteous and friendly staff. Prompt delivery.
Wonderful service 👌, v courteous staff. My iPad looks new. Happy to post!
It was a great experience. Good support from the staff of Suntronix and nice explanation given.
I am so glad that i visited Suntronix. Had a lenovo yoga tablet and was not charging, but was fixed and correct solution was given. Customer centric approach and excellent service provided.
A trip to a regular computer store leaves one with more uncertainty and questions unanswered than before making the trip.. Until we visited Suntronix..Suntronix was an experience that left us completely satisfied.. There were so many things one took for granted, that were both refuted and reinforced by the affable Mr Daga..Recommend you take the time out to visit the store and meet the people concerned.. It may just make you a believer..!Looking forward to many more trips and happy purchases in the near future..
Suntronix is truly a gadget store. Meets my expectation for sales and service. They service all brand gadgets at reasonable cost.Highly recommended.
I had my dell laptop broken with panel and power button. I had a good service over here and got the product on time. i would recommend others to have their nice experience over here.
Service is excellent, they are delivering on right time. My iPad was not starting up, it was rectified in perfect way.. This store is highly recommended for all apple gadgets.
I have lost my hard disk data and tried many ways to recover the data. But nothing helps. Here I can recover all the data which I have lost. Thanks for helping us to recover the data, also well communication day to day process through mail.
Good experience, they helped in unlocking iPhone and restored iCloud id too. Highly recommended
Satisfied and very good service and purchased iphone se from Suntronix and they helped me to set it up entirely and guided me how to use the unit fully.Highly recommended.
Service was very good, but the time taken was much longer than I expected
My visit to suntronix for original HP cartridges, they had all model cartridges ready stock and well air conditioned showroom.i liked their service and recommend others to visit them too.
A very nice place for apple products and all apple accessories. Other exclusive products are available at this store. Google has to increase ratings to more than 5 to rate this store.
My Star rating is ZERO... Very Very worst service and customer support... There is no proper communication.... Hope all the positive reviews are fake... Guys please dont to that place and dont give any chance to them they are cheated us
Had a nice experience with suntronix. They diagnosed the starting issue of my Go-pro and helped me resolve it in new minutes.
Communication and service was good, they helped me in fixing the iPad issue which will be useful for my business. Thanks Suntronix Team. You are good in apple product service.
I had a GoPro of my friend and it was given to another service centre who had damaged it entirely, the lens was not even placed properly. I got their reference from internet and wanted to try them out with this camera. To my surprise they identified the defect lens and placement immediately, they were able to fix it and demonstrate the camera in perfect way, the communication on their ticket system was good. Their charges were reasonable and am extremely satisfied with their services. Highly recommended for all models of GoPro service.
Very good service and quick follow up, service was done perfect as expected.
The service is really good and they did take a while to fix my laptop but still its worth the wait because they did a pretty decent job with my laptop.
There was no options to give you guyz more than 5 star,my go pro was damaged and it was purchased from London, no service center was able to fix that camera and finally you guyz did this in very nominal prices,thanks a lot guyzservice was good and on time,thanks mr. sandeepRegardsVinayWedding velvet, Jaipur
It is a good and nice store with good support for our issues.
Came to get go pro black 5 and accessories...i got all what i wanted....best shop if you think for go pro cameras...Mr.Sandeep showed all the accessories that i wanted...
Great service and they have the finest and genuine apple accessories . The cases and covers they have last longer and vety good in quality
The products range and services rendered to me have given me delightful experience. The visits to suntronix is addictive due to excellent personal interaction.
I had a very good experience with suntronix. My problem was identified and corrected perfectly. Id highly recommend the place.
Good service for apple products in centre of the city,,Really i appreciate these people for doing good service for apple products.
I was having issues with App Store on my iPhone 7+ and was unable to download any apps or update them, I approached them with the issue. Mr.Pradeep helped me in sorting out with it and I am now able to download the apps and update them too. Thanks for your help.
Hi,Very much pleased with the service. So kind and helpful quick service. Will surely come here in future.Thank youAppy Bajaj
Excellent service, very timely help. would definitely recommend this place for any issues with software.
I have some problem with my apple watch from past 2 months. i thought that is a problem. then i decided to go suntronix to solve the problem. in suntronix they solved that problem within a second.. great work . Im totally satisfied with their work
These guys know their business and do it in style. Awesome place to get your Mac or any apple products fixed.
Good quality product
Trusted Shop For A Class Product Service And an Excellent Customer Service Too. Go ahead and take your Problamatic Gadgets for an awesome service
Thank you so much for your service and help ! I highly recommend Suntronix for your laptop problems . Great service and great courtesy !
Reliable service, Well organised, These guys had spares readily available for my GoPro hero3 and was fixed in 4 days.
Great place to get your Apple products serviced.
It is an excellent mind blowing experience in suntronics the data which i had thought by mistake data would erase but they had got the data within three days with a nominal charge.Great service you are doing to the customer like me the service which i had not heard and many more people are not aware of this type of service can be retrived.Keep the good job and in many more years to come in all your endevaours great feeling
Very forthcoming and service Oriented.Co0ordial and hospitable as required for the service industry. Proactive in approach and always move out with Problems solved.
Friendly staff...Exceptional Service...One stop for all your solutions..Highly recommended
Thank u very much for the service you have done now i am able to use my a mobile as it was before
Went to this place to buy electronics as it is close to my residence .. OMG too expensive stuffs .. Prices are too high compared to online prices .. So persons whose pockets are loaded with cashnand dont value their money can shop at this place .. We can chose Croma and reliance digital instead of these small time retailers for offline shopping..
They are authorised apple retailers and carry all the stocks of laptops, accessories.I found them extremely courteous and they guided me to make a decision for purchasing.
Best quality of customer interface the way they deal with your problems are really the solution what you are looking forgreat sir keep doing your best work
Really very happy with their service and response .good place for iphone service in chennai
It was quick, literally 5 mins. Contacted them through whatsapp before coming down here, it was a small repair though.
Thanks a lot sir.... the work has been done good... but the rate is too much high
I was looking for a good place to get my hard isk data recovered and Suntronix systems came to my rescue !! Atlast Im relieved that they were albe to get my data recovered. Good Place for mobile/laptop/System accessories and Reliable service centre in Anna Nagar
Awesome service by Mr. Pradeep of Suntronix. Always take personal interest in giving best customer service!
A one place stop for SALES AND SERVICE of all your Apple Products and Accessories.Had a issue with my MAC as the FAN was continuously running , and SUNTRONIX did a very good job in servicing and handing over with good condition.Good Job and keep up the Good work.Regards,Ankush Bedre.
I bought yesterday MacBook Air I want reset my password.They are helpful to me and they installed new os given.thank you. suntronix
Email communication was great, we got to know complete updates on the progress. Cost seemed a little high on the iMac service, we are glad that our iMac is fixed now.
Iam very happy to get my data.......thank you guys for restoring my beautiful memories back
Very decent organisation with a quick response to our complaints. I had Microsoft device and was set right in no time. Thank you.
Just visited the shop with my GoPro hero 5 door was broken, they fixed within the seconds. The existing door itself was fixed without replacing it with new one. No charges were collected and seamless experience in their shop. All models of GoPro cameras can be fixed here at Suntronix Annanagapr shop. Glad i chose them for my GoPro camera service.Highly recommended.
Quick response, very excellent followup and good service i will come again and again for my various need
Fantastic service. Will definitely reccomend this place all electronic services .
Had a nice experience with the suntronix ppl.. they try to solve the issues as soon as possible and let user feel more happy for the service they offer. i reached them for macbook pro flash drive problem.. now my problem is solved and now happy for my macbook pro as it was earlier.. thank u suntronix for the service..
Suntronix had given excellent service support to rectify the deviceI appreciate their effort.
Thanks to Suntronix for helping me to get the logic board replaced by Apple without any charges.
It was nice experience and satisfied with the work done looking fwd to work with this company thank you..
I have visited for an enquiry for my BB mobile, they have given final solution to clear mobile issues.Provided Best service and Guided me Right Way at a faster time.
A friend of mine had given me an iPhone 5c and it had some minor problems with the time not catching up. Then it developed some other problem with the display and i was disappointed. On enquiry i was told of: SUNTRONIX. I went to them to sort out my phone. The reception and service i received was great. The guys there know what they are doing. Very friendly guys, both brothers. You can feel safe with the kind of work they will do ultimately. I was given a service charge of almost Rs. 4000/-They told me that the price i was paying was well worth it and so based on their advice i paid the amount to get my phone repaired. I am very happy with their advice and the work carried out.Later, on reading up on their website i realised they are authorised by Apple to carry out all repairs of their products. They are multi-branded specialists, authorised to do such work. So, the final word is just go to them if you have any problems with your mobile/laptop gadgets.
Very good service..no complains..customer will get 100% satisfied
Good service and customer friendly approach
I broke my GoPro Hero 4 lens completely and was left helpless since there are no GoPro service centres in chennai then we found SUNTRONIX, excellent service and never had to follow up or call them for service status, everything was communicated via mail and received the serviced product a day before our estimated date.
Very nice place to buy Computers products and iPhone
Well, in a city like chennai being a north indian i feel i am in my hometown after i visited suntronix!!,actually better than my home town as suntronix is very trustable !! thank you for all ur help and up to date updates when i was in immediate need !! thanks pradeep and sandeep ! :)
Thank you for the prompt service . Very much satisfied with your customer support.
I definitely needed a pro to fix my go pro and thats exactly what the people at suntronix are, i lost my wifi password and couldnt reset it on my own so thats were suntronix came to my help and they charged reasonable amount for it, overall a happy experience. Thank you suntronix