I gone there for msi vdh pro max boards RGB headers problem!!Within 5 min all overAfter recieving the board i checkedThe board was un touched!!Still i had problem with rgb as exact as i gave

One guy out there works or idk he asked me to wait and rest two chill out and they dont even mind you and your patience of you waiting more than 20 minutes and finally they casually have a conversation with you. Why would good brand like Corsair give service at this area!

Google map destination shows before 2 buildings.Go little bit further to reach the place. Without Google map it will be difficult to find the destination.Not much of waiting time. I have given my transcend harddisk which is under warranty. Service person mentioned hard disk will replaced and takes maximum of 3 months to replace. Receipt will be provided by taking all your details. Make sure to bring the receipt while taking your product.

The people over there know nothing about customer service. No one will attend you for atleast 10 to 15 mins and will casually ask what u what only when u call them after loosing patience. RMA will be done properly, but they take too much time. I still dont understand why corsair, coolermaster and many reputable brands do rma through these useless guys

Worst experience for me. I gave a mercury 31board for replacement which as display issue. Getting an RMA is not take too much time as there is no other client when i was there. I got mail on the same day stated that ur RMA was ready. I went next day and get replacement board ( not a new one as i am expected ). Then i checked that board at my place and found one of the memory slot is not working. They not even check the board and gave it to clients. Waste of time for me to get a replacement for a product. I dont know how much time i have to go there to complete my work😔

You have to wait for sometime if you are going for RMA or to claim warranty, it is a small place but does the job car cannot be parked

Nice place but if u give service they wont remind you after the service is bone to collect

Actually went here for claiming Corsair HS50 Headphone Warranty amid Covid-19.. I got my Headphone replaced within a month, They did what they should do.. But dont expect any responce inbetween, Nobody attended the phone calls, I Blame Covid not them!... Maybe they will pic calls in normal situation... I hope so

I would ask if there is an option of giving negative rating.. I have never seen a worst company like this.Gave my SMPS (PSU) corsair RM 750 on 7th December 2020For 4 months I couldnt reach them, when I went directly , they are making stories - we have sent for servicing, following up continuously, but not yet ready,After shouting at him he goes inside brings the PSU back saying cannot do serviceCorsair should atleast give contract to better service companies,No other option for Servicing CORSAIR products , I would say dont buy this product unless they give good support for Chennai.

Really woste experience in this service people.they avoiding product warranty for silly reason.Please ready first and what mentioned warranty policy for all products.To humble request to zotac please change to older service center of supertron.dont loss your brand name.5year warranty period people only buy your products and trusted it for replacement non reason.

My experience was good. Went for Corsair RAM RMA. They didnt ask Invoice. Replacement took a week. They will provide link for tracking RMA status.Photos provided in Google Maps is outdated. Next to a dairy shop. Opp. to Miracle beauty parlour.

Quick service competitively. Send MSI board by courier in 7 days

Mentioned they will open at 9:30 i hav been waiting and they opened at 10:40. No proper response as they dont know how to treat customers very rude employees. No one near knows whether they r still running the business or not. A very bad experience over all

Staff are extremely slow like sloths when they are working and dont listen to the customer. Worst customer service.

Sign board of the center is visible from one side of the street. Turn Around Time for Warranty claim is more than 60 days. Hope its not always like that, assuming the delay might be because of COVID.

This is not a service center this a courier service They are fooling brands and customer I gave my msi motherboard for rma since ssd didnt detected after 10 days they said that everything is fine motherboard is working properly but after that Ethernet port , Usb ports didnt work I asked them they just said we dont know anything we are just courier service

Worst service venter

Worst customer service. I given my MSI motherboard stating that one RAM slot issue. They kept it for three days and gave it as it is stating that its replaced. They even do not let you test the motherboard. If I could give a zero star rating, Ill do that also. Very arrogant staffs. Usually service center delays in product replacement, but this is the worst experience Ive ever had.

Excellent service, the whole RMA process took about 10mins. The staff was very accommodating.

Worst guys. My graphics card broken by them and cannot be claim warranty. Worst cheap frauds.

Worst attitude toward customers. Rude people who dont even warn you that you need to take a Xerox of your bill and later say its our responsibility to have taken one.

Good client solution for warranty claim on Corsair, Intel, Transcend.

Poor customer service. They take their own time to respond. It is shocking to see them handling services for top brands.

I have provided my Cooler Master SMP without warranty on 22/02/2020 still I did not get my SMPS. I believe they missed my SMPS.Very rude employees, and zero knowledge. They are working as a govt employee. And more over very work response. A very bad experience over all

Worst service center

Its not sevice center they are just collection center,

One month old CORSAIR smps stopped working .taken to service center they seen small scraches in smps and told physical damage .checked with cosair customer service they also told same story .this is how this company cheat people . dont ever buy Corsair product .next fellow come dead mother board told him pin issue bot cover in Warrenty. Both Corsair and service center worst . importantly its like government offices getting salary without wirkwor

Too much slow. Im waiting here from more then 30min. Even there is no crowd

Nice place easy RMA for cooler master

Very poor customer service. This service center deals with service of Mercury products. Had to wait for a webcam replacement (but was not replaced, instead was serviced) for nearly a month and still had the same issue.

Worst customer service reception man very laze

That say they didnt test like asus ,gigabyte the they send it to somewhere I bought a new msi motherboard which did not work for few min an stop after service the same probleam

Very rude employees, and zero knowledge. They are working as a govt employee. And more over very work response.

Good service center.

No proper response, rude behaviour of employees. Your RMA will take more than 2 months...

Worst response by employees. Even if you come at 5:31 they will ask us to come tomorrow. But they won’t respond properly in the working time too.

As IAM service person ive been visited there many times. Good service and now there changed to new place near.

Worst customer service and staff,no proper response, product servicing time also high,can be better.

Good service for replacing items. Processor, ram, power supply! Great place for a 🖥 geek. Very reliable. Appreciate their ⚒ 👏.

Very friendly people, excellent approach.

Hi kaizen,My MSI monitor(curved) got broken. is it possible to fix ?

Very bad attitude of the service persons. If you have lots of time in your hand, you may go to this place.

TAKES MORE THAN A MONTH TO FIX YOUR PRODUCT UNDER WARRANTY. WHEN I FINALY GOT THE TEXT TO GET THE PRODUCT BACK THEY REFUSED TO GIVE ME THE PRODUCT BACK BECAUSE I DIDNT BRING THE SLIP THEY GAVE ME AT THE TIME (HAD SHOWN THEM THE TEXT I RECIEVED TO COLLECT PRODUCT) THEY STARTED TO SHOW ATTITUDE THEN SENT ME TO WRITE THEM A LETTER AND ADDRESS PROOF. IN ANY CASE MY PRODUCT WAS FINALY RETURNED BUT I WISH SOMEDAY I CAN DEAL WITH A ROBOT INSTEAD OF PEOPLE BECAUSE ROBOT DONT SHOW ATTITUDE AND IS CLEAR TO THE POINT

Worst experience. No proper response

Poor service & customer handling. Like at ration shop

No response from anyone if you come there

Nice good work

This place is the official service centre for transcend. Service quality is not up to par but the service centre is functioning and you have to roam around sometime to identify that street where it is located.

Good place to get your warranty claimed for electronic goods, nice response by the staff, but it seems that the warranty claim claim takes a much longer time these days

With Corsair, it may take some time. But a new replacement will be provided. Could improve tracking though

Not good response nd late service

Excellent experience for replacement of Corsair RAM under warranty period!The process was very smooth.😊 Recommended!👍👍

Miscommunication and unprofessional. I called Kaizen by phone to confirm my warranty claim for my Cooler Master Devastator 3 Keyboard. And I clearly mentioned that my left shift key and number 6 key arent working in my keyboard for which I need to claim my warranty. They said they can do it and it will take 10 days for replacement.When I visited their service center they said like they wont take keyboards for RMA only PSU, cabinets and few other components from cooler master for RMA.It sounds funny when I asked about the call confirmation on the keyboard warranty. They said it could be some miscommunication that I might said cooler Master brand. When I asked that I have mentioned shift key and number 6 keys are not working during the call, so is there any other hardware that comes with shift and number 6 keys? The guy was just looking at me without any answers.These guys just try to show that they are right from their side. I travelled nearly 20 kms just to hear that they dont take cooler Master keyboards for RMA. They never said a sorry for their misguide. Worst service experience. Totally unprofessional.

Kaizen Chennai support person on call might be rude and arrogant at times... But their Bangalore corporate office support people are nice... I wont criticize them for the delay but, theres nothing to praise them either... Even if these guys couldnt provide top of class service and promised TAT(turn around time), they could atleast be customer friendly in their response tone... Few other reviewers say they are friendly support people but I dont find them friendly at all (Ive called them atleast 5 times over the course of 3weeks and I know how they respond)...

Service is good replace takes 15 days but be sure without receipt they dont deliver the goods.

Service engineer not responding properly. But their service is really good.

Very poor customer service

For intel warranty service we went there best staff

Poor customer care services

They dont do Transcend products warranty service anymore. I asked them if they have any idea who is doing currently but nope.

Service is good... But the place is very dirty... They do lots of services for companies like transcend and other electronics products based company

Nice service Centre

Great experience. Professional services. Got replacement for my Corsair VS550 from them.

Very bad and worst service centre

No Proper Response

Excellent and swift RMA service. I came here for my Corsair PSU and mouse and I got it within a week 👌

Very bad customer care service...kindly pick the call.

100% Cheaters.. Dont go for service here. I went for servicing Mercury Motherboard on Aug 16, 2017. I gave it with 2GB RAM and Core2Duo Processor for checking. After service is over, they gave only Motherboard and didnt return RAM and processor. Worst service ever...

I went for mercury motherboard service, first seeing my motherboard they said this is not covered under warranty after I showed the bill and they spoke to my seller and said ok, after a few minutes they said my board is burnt and no warranty! Worst service ! Some conspiracy is going between some distributor and this service centre ! Beware !! My seller told that generally they will tell the pin for putting cpu is damaged.. my case they told me different issue !!

Service avarage

100% noobs are working dont know even to check its in warranty worst response gave them 2tb HDD and that guy thought ram 2gb lol worst service in Chennai...took hardly 3 months for my replacement

Ok good service

That specs guy has no idea how to treat customers. Very rude and unprofessional

Very unprofessional staff! Worst experience :(

I went here to replace my transcend memory card. Their service is very good.

They are the authorised service centre for many of the computer peripheral manufacturers. They deal with transcend, sandisk, corsair and othe brands. The facility is small, but well equipped. The service staff was also friendly

Service good. But they always try to deny the warranty.

Bad customer response

Apart from the physical facility setup, service and customer support is good.

Nice service but little bit terrific

Poor accessibility, but reasonably good service.

Should improve customer service

Ok. Service is done at Bangalore. They collect and send to bangalore.

Worst

Switch replacement given immediately,good service

Good work.. no delay..

Visited for the service requirement of my Adata hard disk. The representatives were very supportive and took care of the problem without much fuss.

Service center r ment to be in commercial area not inside hosuehold

Gud customer service PPL but delay in service

Harddisk repair centre ,takes long time for replacement

Worst service Centre. Not proper response

On time delivery and perfect response

Poor customer service

No proper response when a customer asks

Doesnt keep their word on deadlines. Also the place is a bit hard to spot.

Went to this place for replacement of Intel processor. This is the place where they handle several electronic items like RAM. Very difficult to find the place.

They are not dealing with transcend products

Good service can be availed there

Such a nice service center...

The Services done are ok but gets little bit delay in there Services.