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EVER-EXCELLENT SERVICES
Shop No: 29, West Sivan Koil Street, Vadapalani, Chennai, Tamil Nadu 600026, India
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Sh
Review №1

The most pathetic service center in terms of service. Should be called ever-unprofessional services. I had an issue with my laptops display, brought it to these guys, and they told me the display needs to be changed and next day theyll give me the update, the next day never came and I had to call by myself, then they gave me their MDs number and I called her the next day she picked up my call and told me shell let me know about the availability and price for the display, but she never did, I had to call them after 7 days to ask about the update to which after repeatedly calling for a day they did, after that, to my surprise the next day I was told that its not a display issue, and they have to check it again, again the next day they didnt gave me any update and I had to call by myself, again I was told that theyre checking the issue, today I went by myself and the service guy told me thats its a motherboard issue, I was scared that they were playing me. I took my laptop back, went to Ritchie Street, and my laptop got fixed within an hour, the fault was with the display cable, which I myself suspected. If I have to give a review then it would be 0 stars. People please do yourself a favour and never visit this place. Job Sheet number - 592

Zi
Review №2

Worst service centre. Thet make the problem worse Gave g2000 printer for service as yellow color was not flowing to cartridge. They said both heads need replacement and ink tray need to be replaced. I told them not to replace the head and replace the tray alone. The centre said bthey wont do and charged 250 as inspection charge and said yellow is printing and purple is not cmg , as I was not printing much of colour print I thought okay.when I came home no print was cmg, when I checked bthe scanner was in the other side. I gave it to check with them. Now they said I have to replace bthe scanner head also. They literally broke my printer. They always try to charge us more. Please do not give there for servcing

JA
Review №3

Only official acer service center in Chennai. Please raise an complaint in acer toll free number and visit here and there will be no cost else you need to pay the money even if you have warranty or not. Good service 👍.

Ra
Review №4

Acer needs to get a better service team. This place cant even get a spare part for a laptop. They wont even contact you regarding your query and will always take a new complaint everytime you contact them. This is by far the worst authorized service center in the city.

Th
Review №5

ACER said they are the Service partners but ever excel say it no more serves acer customers

T1
Review №6

Can this even be considered an authorized service center if they they take 10x the time required to fix a product and lack basic spare parts and tools like thermal paste? Even Ritchie street merchants do a better job at doing the job than this “authorized” service center

Se
Review №7

They ordered wrong battery for my laptop, then they said will call after got correct battery. But not responding after. Recharge your landline number😀

Pr
Review №8

Third party service, its better to utilize on-site warranty rather than visiting this service centre. Mostly avoid visits here, and the reason will be time.

sa
Review №9

Please refrain from going to this place. Even unauthorised service centers are better.

yu
Review №10

Such a pathetic and lazy service centre... They wont attend your calls too

ha
Review №11

Service is remarkable, babu the service engineer did a fantastic job. Moreover the front office lady who accepted my urgent request

vi
Review №12

I got my laptop repaired at less compared to other shop where I have asked ... Its also authorized shop of Acer as well as of Canon.. good staff tell you what is right for you . Sometime give you better option for repairing things or to change that part is more beneficial .. trust of product is more valuable so product chosen by you is from compny but repair choice and other replacement they will offer will be different.. but Im happy to give it 5 starI hot my laptop repaired within 2 days....Its pocket friendly...😍

T.
Review №13

They said Shall call you on monday,but didnt call back still Friday 😔

Ma
Review №14

Not eligible even for 1 star. EVER WORST SERVICE.

Sp
Review №15

I went to this service center to clean and fix my laptop. They said they will fix and give it in a day.It’s been a week and they still haven’t returned my laptop

Ve
Review №16

I gave a Tab for service. They closed the case without completing the service.

Sa
Review №17

Helpful nature of the staff. The place is easy to find. Small but efficient service.

Th
Review №18

Laziest staff. Worthless place.

Ma
Review №19

Please dont visit this place. They dont do anything properly.

ve
Review №20

Neat service at low time

Ni
Review №21

Place was not easy to find.But the staff is friendly and well attentive.

ja
Review №22

Very worst service center in this world... I have never seen such a worst service experience like this...pls dont come here.....they are not responding to their customers..and they are not doing their work properly... They are taking much time for repair works..

Sr
Review №23

Excellent service,very friendly and supportive

DH
Review №24

I got my screen replaced here got it in 3 hours , staff were very polite.

IN
Review №25

PLEASE DONT GOOOO..If u cant handle your customer please better close the sevice center.. Worst customer service as if they behave like they are the company owner they dont treat us good.. my laptop was came dead on arrival and they asked to pay 16000 for a replacement which is not even our mistake.. spoke with their manager jakson e-mailed them more than 20 times , but he dint responded.. called them everyday to get an update they wont respond to that...as I paid the money waited for 3 months to get it repaired.. PLEASE DONT GO..better please close the sevice center.. you people made me feel why I bought the laptop from ACER... Even ur guys are not worth for one star rating.. if any manager read my review.. please open a New acer service center anywhere in chennai... people dont go by reading the good reviews..

Ka
Review №26

Acer service centre problem rectified

Sr
Review №27

I was here one week before very kind and polite staffs, i had ms office issue in my acer laptop when i searched for Authorized service center to acer this address was provided by acer customer service, instantly resolved my issues.

Cl
Review №28

The service is good but there is no fan for the customers this is my experience about the service

Mo
Review №29

Authorised Acer Service center.. I had my laptop ventilation cleaned. Good Service

Vi
Review №30

Satisfactory services assured.

Pr
Review №31

6 star service, Perfect service center for acer...They are very professional and customer friendly!

Il
Review №32

Worst service center ever....I gave my laptop to them for warranty claim and battery replacement.They took 16 days for the issue and No good response from them.I have to call them and ask about the case,and also the service was not done well.The Laptop is still not working properly.

Ba
Review №33

Dont ever go here for service.

gh
Review №34

One of the worst computer service centre I have ever seen. First, the receptionist said they will inform in two days about the problem but they took nearly 2 weeks to find whats wrong with my Acer laptop. Next, I was told that the motherboard has to be replaced and total cost will come to Rs. 15,000. They charged Rs. 250 for finding (lying about the) the fault. Fortunately, I gave it to a service centre in Kelambakkam who replaced on/off switch. And now my laptop is working fine. If you dont have warranty please dont go there. They are number one cheats. The job card no. is 154.

Ve
Review №35

Very Rude Behaviour. No spares Available. Not fit to be an authorised service centre. I am sorry I am not able to give less than 1 in rating.

Ja
Review №36

Very friendly service

He
Review №37

Absolute Professionals. Although they didnt diagnose the problem right the first time, they promptly fixed it as soon as they realized the problem. My laptop works as if its been fresh out of the factory.

KS
Review №38

Ok

NA
Review №39

Good services

wi
Review №40

Got my keyboard replaced after which my lap works fine..... But they took some time......had to wait for two weeks....other than that it was a smooth experience

Ni
Review №41

Good service center for Acer and Canon. If your product is under warranty, they will repair it free of cost. No hidden costs and the process is transparent. The time taken for repairs is also acceptable. The service center is small but easy to locate.

Ra
Review №42

They said they dont have the replacement parts for my acer laptop. And the customer care asked to go there when I elloborated my laptop issues. Waste of time

Ma
Review №43

Worst service center

ra
Review №44

Interaction was smooth but long procedure

Sa
Review №45

Wifi adaptor changed in 15minutes time..

Sa
Review №46

Visited this service center for repairing my Predator Helios 300. The staffs behaved good. I requested for onsite, but they ranged me to come there. This was quite uncomfortable for me. But I got my laptop fixed. And the center was quite difficult to locate, but thank god, Google maps came in handy.

As
Review №47

Great People; I Went There To Get My Acer Laptop Upgraded & They Did It Without Any Cost. The Engineer There Is Very Helful And Knowledgeable. He Gave Me Some Tips And Also Told Me About Handling Laptop Properly. Friendly People & They Understand English Very Well. Must Visit.

KR
Review №48

Good service center

Ra
Review №49

Very nice, the engineer was very humble person, can solve any issues related to your laptop.

Na
Review №50

Nice

RA
Review №51

One of the very lazy people I have ever met in my life. The fun fact is, they are Lazy even than the government employees.

Ak
Review №52

It is an official Acer service centre, do not fear. I got my laptop fixed(they replaced the RAM) for free. All you need is the serial number of the device, in my case, it was laptop. Of course, it is free only if the device is under warranty. Fortunately mine was under warranty.

Am
Review №53

Excellent service centre. Got my Laptop within 5 days.

Ha
Review №54

Authorised service centre for acer and they will cover waranty

Ra
Review №55

Unethical and unprofessional. Unresponsive. Been telling me they are waiting for an email from Canon since 10 days.Destroyed my printer instead of repairing it.Better get the job done from 3rd party.

Ma
Review №56

Poor services, lazy staff.

Ro
Review №57

People here are too lazy. there is no proper response to any questions and they take too much time for the repair work

Sr
Review №58

Very worst service...

Jo
Review №59

The best and hasle free service center. I got my laptop display and motherboard replaced even though the I mistakenly screwed it.

Mr
Review №60

Services for Acer laptop With Warranty Provided For Free. Azus Services are Provided but not free even if you have warranty. Services are best and fast

Se
Review №61

Bad Service

An
Review №62

Nice and soft handling

Aj
Review №63

Best place for acer laptop service.Professional engineers to get your work done in minutes.

Ri
Review №64

Its only one shop which covers the official aser warenty

Sa
Review №65

Took a while to repair my laptop, but good customer service

ud
Review №66

Immediate action they taken , nice service

Ma
Review №67

Worst experience ever. Arrogant staff. I gave my laptop for some battery damage issues and it had to be replaced. They told me your warranty period is over looking into their system. But when I sent my dad to talk ( the laptop was almost a year old)they told him that it is under warranty and had to do it for free. A similar thing happened for the hard drive as well. It is the only authorised service centre for Acer laptops so I had no other option but to go there. I paid a bomb for the laptop and equally that much for the service within 2 years itself .

Va
Review №68

Reasonable price for servicing

ma
Review №69

I purchased my acer predator 300 laptop at flipkart where had an heat issue in brand new laptop (thermal paste). Acer suggested to wait for 2 days for onsite service where i requested for an service immediately and they had provided the address of this center. I had struggled a bit to find the service shop. The receptionist was kind and the service done by an technician was good but the infrastructure wasnt good where their are 2 service centers cannon and acer. Bit low airflow if infrastructure was good I would have given 5 star.

Ch
Review №70

Authorised service center for Canon products. Be cautious of the generous pricing though!!

sa
Review №71

Worst service...they dont respond properly. Specifically for the in warranty services. Even they dont care for the Acers brand value.Acer should not give the authorization to repair the laptops. Dont waste ur time by going to this place. better prefer some other servicing center.

Mu
Review №72

Authorised & Good service centre for acer laptops in chennai.

Z.
Review №73

Wonderful Service center in chennai as they did Service promptly and answered my questions patiently

Sa
Review №74

The service is slow but good

Ra
Review №75

Its a small service centre in the front portion of a small house for ACER PRODUCTS &went there to check up my CHROME BOOK. The service engineer said that the mother board is dead (extremely damaged ) The MS Affiliate killed my wonderful Chrome book

Go
Review №76

Worst @ Jakkarious

ak
Review №77

Best service centre as they respond to the queries and more friendly engineers.

sh
Review №78

They lost my data after doing an upgrade without informing me. they gave me a equally bad replacement laptop. Filed a complaint with consumer court. Rangalakshmi is the owner with no business ethics. And if you do not know technology their engineers can bluff you and mess the situation further.

na
Review №79

Very expensive service. They charge rs.590 to just check your system. Spares are expensive + GST. If you have warranty then go for it otherwise its a luxury.

Kr
Review №80

Express Delivery genuine spares reasonable charges for service

sh
Review №81

Went for Acer one 10 laptop servicing .. slow but issue got resolved.

se
Review №82

Simple and perfect

es
Review №83

I gave my laptop for external damage and. They replaced it promptly.

Ja
Review №84

Excellent service

Ab
Review №85

Good.

su
Review №86

Worst shop out there. Forced me to write physical damage, now asking for 5900.

Kr
Review №87

Good

Vi
Review №88

Customer response is not up to the mark. Accessories are costlier than others.

dh
Review №89

I am not happy with the charges. They quote one and make it increase during final bill

Pr
Review №90

Good service

SA
Review №91

Good technicians but takes some time....

Ma
Review №92

Super but just not exact place.

Ar
Review №93

Good support

GU
Review №94

They serviced my laptop within 1 hour.

Ma
Review №95

Worst service, Problem troubleshooting was so bad, please select the right technician, in feature i Never Buy Acer Products.

ja
Review №96

Amicable and awesome service centre

Jo
Review №97

Authorised service centre for Acer and canon

ka
Review №98

Good

Ra
Review №99

Nice service for Acer laptops

Ca
Review №100

Acer services with canon camera

Information
10 Photos
100 Comments
3.3 Rating
  • Address:Shop No: 29, West Sivan Koil Street, Vadapalani, Chennai, Tamil Nadu 600026, India
  • Site:http://www.acer.co.in/
  • Phone:+91 44 4207 0844
Categories
  • Computer store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:No
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