I took my AirPods Pro here for service as one of the the piece was not connecting , the warranty of it had just expired. The service centre told me it had to be replaced as there is a hardware issue and would cost around 9k. But didn’t want to spend that money so I came back. But after few days it started working. If I had opted to service it I would have lost 9k. Be aware of such things. It may or may not have been a mistake, only they know.

Absolutely pathetic place. Being an apple service centre the don’t have a process to take complaints with out server connection. Wasted my time thrice by going there

Excellent Support and response time. Very professional approach. I highly recommend Apple customers to visit here for a great experience.

Really satisfied with the service provided . Been there for a iphone battery replacement. Prior changing the battery , they analysed all the hardware components and made sure no water damage or display damage has existed.

Got my MacBook pro battery replaced. Much cheaper than icare in skywalk. The job was well done and quickly too. Previously I replaced my macbook display under warranty here. Good experience overall. Highly Recommended.

They hardly know as to what they are doing. My dad was here and he was made to wait for more than an hour with no resolution. Will never ever visit this place…If you want to have your iPhone serviced, try booking an appointment online via Apple website and opt for Imagine or other stores who are real professionals.

Located at Anna Nagar 2nd Avenue. Paid parking on the road for cars. The store is on the first floor next to Anna Nagar super Market. Service of ipad was to expectation

Just loved it.....Easily approachable....Good manners of staffs........Service=Top level Highly Recommended.

Just a namesake Apple AUTHORISED SERVICE PROVIDER. If you have lots n lots of money, go and waste in this shop. Atleast their employees will get their salary.

Worst worst service and worst customer service. Please close your shop and Gia do sell vada and tea that’s what your level of providing service . Don’t have any knowledge of replacing screen or any device . Fir anything we had to give our iPad and pay 20k plus snd get new iPad .....wow please provide this kind of service

Responsible persons.. Good team

Very bad customer service. Despite my product being under warranty they are trying to find reasons to avoid servicing. For complaints which cant be avoided they are stating that all the product has the same problem and if you want clarification contact Apple directly. I hope that premium service providers should act as representatives of the Apple company and not has some normal service center. We purchase apple products with the belief that we would have premium service and customer support but i feel both is missing. I strongly feel that if these kind of service continues slowly Apple will start losing its brand value and customer base. Kindly address these kinds of reviews if you really a want to keep up your brand name. Thanks.

Time waste visiting there . They are not apple experts. They can simply coordinate replacement if under warranty else they ask u to buy new without checking the problem

Worst experience ever with the conquer. Actually I visited Hyderabad store before and i get good support and service from them. So due to distance I have to travel for my Mac to getting repaired I choose Chennai store. I explained them the issue with my Mac. My Mac is getting started even my charging light is not showing up. I lost two screws of it and I put the alternative ones with the local service guy. By seeing it he is telling me that you have to change the entire board. What is this? And that too in a very bad tone like that I have committed a murder. First you have to take the device and check it thoroughly what the issue is. Why without giving any glance to the device he is telling me that. And I asked him first diagnose the device and then tell me. I think with that he is very disappointed. Hesitatingly he taken the device and given it inside. After a long wait for diagnosis like 1 and half our and that too I am almost the first customer to visit the store. Then he again came up with the same old song you have to change the entire board. I think this the only service they are doing their, changing board. I think they should mention it in the name like changing board service not conquer. For that they charged me 1500 rs. And with that I lost all my hope on the device. So I asked him atleast help me with recovering the data. He told it is not possible to remove the SSD your entire data is gone. I read in apple forums for latest models they soldered it in the board but luckily not for my model. But he is not all interested in checking at least what my model is. If that is the case if I accepted for changing the board then how will get my data. For changing the board data will be there. For not changing data will be lost.This is showing the intensity of their greed.Finally I asked for changing the two screws he mentioned you have to change the entire set. I think he is a robot whose mind is programmed with a dialog change the entire set other than that he does nt have any other dialog.So out of curiosity I asked for the price of screws set you wont believe me guys he told me 3000 rupees. How can set of 10 screws cost 3000 rupees. And in case if that is true then it is a complete exploitation of people money by showing Apple brand. Even apple should watch the functioning of service providers how they providing service to the customers. By trusting the quality of apple we are buying the products. But if problem comes where is the genuine service. These guys are looting peoples hard earned money by putting Apple logo in front of them.Finally guys if you want a service provider dont ever dare to visit these guys unless you are the Rajinikanth in Arunachalam Who is on a mission to spend the money of his father.

They don’t even wear mask. Such an unsafe dirty place. Do not go. Throw your apple product in the koovum instead

Liees ... Lies and deceit . If you truly love your apple products dont give it to this service center . I have a Iphone 10 or X model. My battery was below 80% and required replacement. 3 things we could change in iphone are battery display and camera. I gave it for service , the technician damages the screw thread while trying to remove the battery. I have never ever done any serviced this iPhone X . The service advisor comes out lies that screw they are unable to open this could be due to rust or may be serviced outside. I take the device to 2 other service centers to get checked. Both service centers inspected and confirmed the screw head has been damaged by Conquer . I raise the issue with apple the service center confirms to Apple they only Inspected the phone and did not try to remove the screw.Some one from Conquer technologies please help me . I have never ever given this phone for service outside . Conquer Technologies’s charge 9000 rupees for battery replacement while at Aptronix VR Mall ASC it is 5000 rupees. Third party providers are much Cheaper at 4800 INR . Even though i agreed i really didn’t expect the service advisor to damage screw head . They lied both to me and APPLE support that they only inspected while to me in writing they gave they tried to remove screws.Its a matter of honesty and ethics that i pursue this in social media so that all Apple buyers are aware where they should not go when they service their product

Word of advice, do not get your device serviced here. 👎🏻

One of the best service center.. Staff are courteous and resolve you problems quickly.. If more time is needed they give a pickup date for you and they ensure the delivery is done promptly..

Most irresponsible answers by the team ..when I came to shop before on time...they are denying the job due to laziness and hurry to home..why to run service center and fool ppl

Quality service but mostly product are under full replacement.

Wasted 5 days by keeping the laptop with them and not even providing a status update. The laptop keyboard was under Apple recall and they refused to accept its eligibility and returned it only after I went there personally to ask for it. Highly unprofessional team of people.

Some employees have less knowledge.

It’s the worst place where you could go. They aren’t that experienced and also couldn’t identify the problem. My phone had a problem and they asked me to change the display which cost approximately 15k. But that wasn’t the problem there. It was just a software problem. Which could be solved very simple. Imagine ampa solved the problem within a hour. Soo don’t trust this store. Also poor customer service.

Not a good service. I may surrender the internet service.

Less price and best in service when compared to other Apple authorized service centers

Today I have been to the service center to check my Airpod pro warranty status. They do treat people with respect and kind in solving customer queries. Good people, keep it up...

I have booked for battery replacement for my iphone 8+, the person at the counter said it will take ten days for the battery to be replaced 😕. He wasnt professional and he didnt even wear a mask.

People are responsive and fix issues wuickly

No Covid-19 Precautions taken here.None of the employees are wearing mask nor the customers are asked to wear a mask.No Hand sanitizer provided.No social distancing followed.Requesting the management to ensure all COVID-19 Precautions are enforced to the employees & customers.With regards to service provided, I will rate them around 2 stars because of their prompt response after diagnosis.

They have their timings till 6p.m but if you go by 5.40p.m they are responding like only one shop is doing authorised servicing. Very poor customer service, how do a premium brand given authorised service to this kinda people. Worst ever

Hi, Before going to Conquer, i have checked with all Apple service provider for Iphone 7 Plus Battery replacement. Got Quote of 6K, 7K, 3.5K+ Tax + Fixing cost and i got cheapest quote from conquer and it was 3.5K NET which including Tax & All along with 90 days warranty, few service provide even asked to come directly for final quote which is approx 5.5K.Till now I have only Pros( Will update if i have any con during warranty period),1. Price of the replacement product2. Customer care ( I connected with Sanjay over call for quote as well as he is the go to person, in person too, he was cool and Techie guy)3. Waiting Time( Please get a appointment before going or give a call before visit), Max will be 1 hour.4. Zero Down Time. Promised 7 to 10 days for battery arrival, but within 2 day i got a call as they got battery and ready for replacement)5. Got replacement within 45 minutes but they asked for 2 hours as safe time.6. Quality of the work was really good, given 90 days warranty( Will update if any issue)7. Before replacement, Sanjay came and politely told screen guard will be removed, i agree that they need to remove to open the phone, that level of customer interaction they have.8. They have parking in front of the building and nearby for both car(Paid) and bike.

Good Support but poor visitor management in store. No token system. Delay in attending the customers. We can see more than 10 customer waiting in service centre even though covid-19. No social distancing... It has to be addressed quickly

Today I visited this so called Premium Service Center (Huh!) to service my Apple earPods which had trouble on the Left earpod. The Service Enggr who met me asked what was the issue for which I explained it in detail & the immediate response that I got from this person is to go for a replacement without even looking physically looking at the device. Really surprised that a Premium Service Center doesnt serve the customers the way it should befitting their title Premium Service Center.

These guys know only to change motherboard, not repair them. Theyll recommend it even before checking the problem. I was quoted Rs. 56,000 for motherboard on my MacBook Pro initially but after checking they asked Rs. 66,000 because Touch ID also had to be replaced.I have no idea why Apple has made them Premium Authorized Service Provider. It is basically a replacement parts selling shop for Apple. I dont recommend going here.

I visited this store just today morning to resolve a minor issue in my brand new iPhone SE 2020. The issue was that the sim tray was mildly damaged and I was unable to open it. This person came out to attend to my issue and we explained. He barely took a look at it for a second and said nothing can be done about it, it is tampered and cant be fixed- no explanation, alternative solution or help of any kind. I took it to a nearby local mobile service centre and it took them barely two seconds to resolve the issue.Imagine spending a fortune on getting a iPhone and customer service is as pathetic as this? Very disappointing.

Good Service Overall. Helped in resolving loading issue by replacing HD with SSD. Located in the 1st floor over Airtel Showroom. Social Distancing precautions followed.

Worst apple service centre. No ticketing. I have been to better fish markets.

Very very very bad service center in the tamil badu they are black mark in Apple

Very long wait time and only one service advisor to attend the customers. Taking long time to provide any kind of service even if it is minor. No online appointment system maintained. Safety protocols for COVID are just for name sake.

One of the worst service centre you can find in chennai, I took my iPhone SE for service it was not switching on, I gave it to him he said your iPhone motherboard is gone it’s waste and of no use then I took my iPhone to i planet Valasaravakkam they said your phone does not have any issue It’s just because of battery got totally drained It needed regeneration that’s it and fixed it in 40 min. but the service advisor only speaks with woman other than that he is off no use don’t go here go to good service centre.

PLEASE DONT GO THERE. They will take forever to repair your product and if you ask them they will ask you to come and collect if you can’t wait. I don’t know how apple made them as their authorized service center coz they don’t even have proper response even unauthorized service centers have better customer service than them. And if you decided to go even after reading this review please forget your product it won’t be the same as before.

I gave my phone in for repair as they they charging didnt work, they took it inside and down something and gave it back. It worked for a few days until it COMPLETELY SHUT DOWN AND DIDNT WORK. I dont know when apple resellers here are going to stop fraudulent activities.

One year back I visited this shop, excellent people, responded politely and solved my problem by replacing my iPhone to new one.

Fresh juice 😋😋😋

Worst Apple Service Centre. They are trying to avoid warranty claim and asking us to pay for repair.

Extremely worst service center experience, I have ever seen, They man handled me with the root of Racism. I went for my iphone 11 , 6 days old, which had a heating issue. I was asking few doubts regarding the heating issue and they neglected my concern , finally when they couldnt answer a particular question from me. He said me , that he will certify to the apple that, there is no issue with my device and I cant get replacement else where. When it was kind of threatening, I asked why was it . immediately the guy in the service center called another person and they spoke some thing in Telugu. finally they man handled me and pushed me out of the showroom. They are so racial towards the people, Apple should look un to this as they are spreading the root of racism and end of the day, they man handle the people with some rogues there. The bald guy with beard in the service center is the trigger here and doesnt have any professional ethics or manner pollutes the entire harmony. Apple India please consider this seriously .....

If possible I could leave a 0 or negative stars for this service Centre.I don’t think the technicians are authorised or certified . They known nothing about your apple devices except for asking you to erase all your data and back up.Had to wait 2 hours in the store and the technician did not even check my phone and told me “ to fix this issue erase all data and use the phone as a new phone there is no other way”Tip:Don’t waste your time here

Very Very worst experience.Please dont fall into them. They hold your money for in their bank account and earn interest out of it. This is want happens. They ask you to pay advance money you even before they open the equipment. And when you asked for balance money, they wont give you immediately and they drag you by giving you fake reasons.They cheat people by providing falls hope and service. They fight inside the shop among the staff and making customers wait. And no proper response provides to customers in phone and when you visit you have wait till they finished their fight and celebrations.Very very worst experience. I dont how Apple allow such worst people under their service umbrella.

One of the authorized service center for apple in Chennai. Went there for a Mac book pro keyboard issue. Small waiting lounge, 3 counters to accept the devices. Mine was a popped keyboard so was out of warranty service costed me a 30k.Service could improve, as I had to contact the service agent to get the update on the service and parts availability.But the work was done and MacBook Pro back in action

Excellent Customer service, there was an issue with my Mac book screen,I thought its gonna cost too much, but when I showed to the service executive he explained it was respirable and spoke with concerned guys and replaced the screen at a very reasonable price and I am happy with the performance now. Staff are well aware of their technical details, and very supportive.

Mr sanjay did a wonderful job he resolved my software issue In few minutes. I went to different service centre they ask me to pay 27000₹. He fixed my issue in just 500₹ Good service for apple products.

Improper Time management, 5:30 or 5:15pm will be closing time with tired people.

Still more customer care executive can be appointed to clear the waiting customers. Ideally located. Good customer care. Keep it up.

Had a nice experience

Quick diagnosis and service

Not a right place for apple chip level service only for complete part replacement

I visited due to an issue with faceId in my iPhone X which caused after software upgrade... Due to the latest software update my FaceId is not working ... and since my warranty is over ... they are asking to pay 55k for replacement for new iPhone X ... I think this is new way to increase sales of iphone ... Why the hell they r providing updates which is damaging the mobiles ?

Recently changed IPhone 6 model battery ya its good... recommend iPhone service centre in ChennaiThanks Mr. Praveen

Though not experienced service (as their server was down) but the staff is quite nice.

Best service guides.

Delivery was Not on time. Carelessness with Technican response office process and ambience not up-to apple standard

Worst customer service I had ever seen. I dont know his name. While he attending my complaint, He didnt heard what im telling. He just call his girlfriend and speak with her likewhy you didnt call, I expect your video call on tonight. This is the way to attending the customers?

Takes very less time to provide resolutions. They answer properly and responsibly. They made follow up calls to convey the status.Would I go again? Definitely.

Typical Indian customer service.Went to get the battery replaced on my iPhone. I was told the battery will arrive in a week. I had to pay the money upfront, which is never good.10 days later, there was no call from them. When I called, I was told the shipment is on the way, it should be delivered today or tomorrow and that I should expect a call soon.3 days later, there was no call from them. When I called, I was told the shipment is almost here, it should be delivered within 30mins(!) or so. The lady said I can come right away as she is 100% sure the battery will be delivered by the time I reach their store. It sounded like the battery was already delivered. They didnt want to admit they forgot to call or didnt care enough to call the customer.

They will do it and give result , they will never tell you what they do in detail even you ask 100 questions-- you can typically experience the customer service in india here as an example

I visited the place to get my laptop repaired. The technician was a young guy who answered my question. Semi/Automated bill process where you get intimation by SMS. Though the issue did not get resolved - overall a good customer experience. The seating area where we handover laptop can be increased for more comfort.

One of the best iPhone service center in Chennai and around. Staff and technician are cordial and ready to help in nature. I have recommended Conquer Service Center to all my friends. Good job and keep it up.

Good care By Sanjai sir

Staff received me well. They carefully understand my problem. Explained about the process and time to resolve my issue.I had a speaker problem (Hardware issue) with my iPhone7 which is under warranty. Conquer team registered my complaint, loaned a spare phone.I have got a new replacement of iPhone7 in three days. Thanks Conquerteam and Apple, you are wonderful!!!

.Mr.sanjay is very kind and humble to the customers and his followup is super. Over all I am very happy with services.

1. Premium Service2. Excellence in customer handling3. Accurate in Service time4. Proper acknowledgmentIm happy with their service.. :)

Good sales person

The center is hot and upkeep not up to the mark. Engineers are very slow. Can do a lot better.

I had been to other centres in the past and my experience with Conquer Technologies is excellent and fully supportive in assisting our issues. Very happy to visit them again for my future requirements and also will refer my friends to visit them for any service issue or purchase of new products.

Hi There !!I have been a part of most satisfied customer base dealing with Sanjay & Team.What I Like is for Conquer Technologies work is passion and customer satisfaction is paramount. Great Talent and energetic bunch of people,always available for help..I wish them the Best and Prosperity !!

Not able to listen and understand what the customer explains...they assume things and work as per their pattern of troubleshoting logic...Then whats the point of asking with the customer what is wrong..why can they just figure out whats wrong themselves and work accordingly.......My experience was very bad and impolite in certain circumstances ....I am moving on to a different apple service center hoping they can hear me out and help me with what I think is the problem ......

Excellent service - really happy with the good customer service provided. Got my phone replaced in just 3 days. Staff was very cooperative.

I visited many apple service for my iPhone issues went to conquer service Mr Sanjay resolved my issue. In five minutes he helped me in nice manner

I was out on a business trip. And my iPhone stopped working. My problem was solved in no time. Great Service. Keep Serving...

One of the best premium service provider wait time is less .I bought a I watch & I phone 7 from multibrand shop when other shops denyed to help me since I dint purchase from them ,but conquer staff Mr Sanjay has taken almost 1 hour patiently and helped me in paring watch with cellular network . I would really appreciate his work..

Mr. Sanjay was the best. He is very knowledgeable and professional. Solved all my issues. He is an asset to your organization.

Excellent service

The team was supportive & the Staff where knowledgeable about their respective task. Hoping the best for their future growth, at this point of Apple concentrating in India. Best wishes for your respective filed ppl !!

I would give top ranking for the best customer services that are being offered by Conquer Support staffs. Kudos!!! Keep it up. Best regards, Ganaa

Through net I found the address of conquer technology at Anna Nagar,Chennai. I came here to rectify my apple I pad which was disabled.The staff who attended on me was very polite and he patiently helped me. I appreciate his duty conscious.

Conquer is the best services for iPhones. And I was fully satisfied with the services given by the team... Great work leads to success 👍👍 good luck sir

The best authorised Apple center. Staff is professional and deals quickly.

Service Engineers are not technically sound..I had a bad experience..My IPhone 6 was not working and went to service centre to fix this power problem..But engineer said we are not able fix this problem..they suggested me to pay 23100 rupees so that they can replace it with a new one..but current cost of my Iphone is reduced to 38000 and asked for some alternate way to fix this problem..but they clearly said there is no alternative just replace it with new one...Then I got my iPhone from them..I was very disappointed on my iPhone..Later..I went to local apple service centre where they fixed my problem in one day..Now its working fine..They should have good service engineers to fix the problem

Got my macbook pro with broken screen repaired and was billed for the service. Which wasnt hefty. The screen again started developing problems. The audio coming through the vents are terrible the battery has suddenly started to bulge. So removing my earlier 5 stars to 3.

I met Sanjay in this store with some doubts and requirements. He was so helpful and went beyond to help me. I am very thankful and appreciative of Sanjay’s attitude and service orientation.

Great experience! Awesome way of dealing with problems.. Very supportive team.. Good work! 👍🏻

Quick response nice service

Excellent service. Got my macbook with scheduled time. Good approach from all the staffs. Gave tips and guidence for future use.

Improper information are getting shared by employees.

Its good

Unhappy with the service !That cant tell me the exact issue , other than replacement cost ! Complete rip-off !! Paid the general service charge and waited for 11days to know the exact same thing that Ive already known.. !

Professional and courteous staff. Highly knowledgable. I offer my highest recommendation to anyone seeking this type of service.

Peaceful and sensible service center. Of all the other apple Service centers I find the experience here a peaceful one.

Service up to the mark. The technicians exhibit a benevolent attitude towards the customers. Recommended.

Im very glad to post my review as I had a excellent and fast serice from them and I would like to thank the whole team...wish you all the very best of luck for your future