Awesome Experience , I have been here multiple times and they never disappointment me, They Provide Customer Satisfaction and recommend laptops according to ones usage, Thank You
I bought a Acer laptop predator model. Acer mall .at annanagar V.R.mall last 5th auguest Nice service good.
I bought an Acer laptop which affordable and worth buyingNice and good service
Its very happy to visit acer mall showroom...and theyre approaching very kindly
Loved the showroom and the products displayed.. the sales person Shiva’s knowledge and willingness to explain to the details is appreciative.. great buying experience
Best place for buying Acer laptops. Staff is having good knowledge about laptops. Suggesting best laptops as per our requirement. 100% recommended. Another biggest positive is payment. They are accepting both cash and credit/debit cards.
Worst experience with the guy in there. He talks politely till we confirm the product to buy,then he talks rudely and harshly and doesnt give a polite answer for wt we ask.... Abt the payment methods especially. And for their sake they r asking me and my friend who is just visiting the vr mall to rate their service as good and asking us to give 5 stars.I had no choice other than giving the 5 star so only a change in this review.....But till now I hadnt faced any issues in my product thx to acer for that.....But If I face ur responsible acer........
Hospitality was good and cheapest rate for laptops, helpful staffs
Not got any response on extended warranty ...i have asked for several times about extending the damage protection and additional 2 years warranty...except these issues they were good at explaining the product and good gesture...so pls help me out with this issue
Its awesome experience to here....And it very nice to here
I recently purchased the new aspire 7 AMD one from here. A very smooth shopping experience. Courteous staff.
Friendly nd knowledgeable staff. Had very good experience at acer mall @VR chennai
Excellent customer service, and friendly behaviour of working staffs
The staffs are very helpful and polite. Good place to buy a laptops
Worst experience with DotCom. I purchased two laptops Predator Helios 300 i7 and Nitro 5 Ryzen 7 4800H laptops on the same day. However I faced an issue with Nitro 5 from the next itself. I found out the same laptop(per the serial #) was repaired 2 months before I buy. Acer was trying to convince me to give the same laptop replacing the display unit, but I disagreed. After lot of efforts, I got DOA(Dead on Arrival) for this Laptop. I requested for refund, Acer collected cancelled cheque and invoice for refund. Acer informed me I need to get replacement product from DotCom.DotCom says the product model which I purchased two months earlier is not available, Acer stopped production of Nitro 5 Ryzen 7 model.Tried contacting Acer VR mall showroom multiple times but they are not picking up calls. I have been following with someone from Dotcom regarding the replacement, he suggested couple of models for replacement they are 20k higher. However I asked him to share spec details he hasnt shared even after calling him multiple times.Its been three months, I am really unsatisfied and disappointed with DotCom. They really dont care about their customer.
I bought Acer Laptop very nice & good service .
My sincere thanks for the staff Mr Siva and Mr Sai for their technical support in choosing right laptop to suit my requirements and moreover their courtesy towards the customer is highly appreciable. They patiently answered all our queries and it was a pleasant experience.
It was an awesome experience with the store.Provided the service with their best❤️
Nice store and explained all products. Nice service
Nice customer service and got the best laptop with discounted price.
Good, timely service. Friendly experience throughout the sale. Keep it up.
Any time available and good communication.
Purchase the good products. customer service good
Very good staffVery helpful i was completely satisfied with my shopping experience hereKeep it up 👍🏻👍🏻
Excellent courtesy... Executive Mr Siva here is very friendly.
Thank you Shìva for very good technical support and explanation of the product. Cheers
Good customer service and good price 👍
Awesome hospitality and cheapest rate for laptops, helpful staffs
Hi, On Thursday, 03rd of December, I happen to see laptop at VR Mall. I visited 2 stores Dell and Acer (both belongs to DOTCOM ). My requirement was to buy basic laptop just for browsing, MS Office and mail activities.I am very much impressed with Mr. Sai Prabhu, Store Manager of Dell, his approach of listening to me with patience and answering my query honestly was very impressive, further he guided to go for Acer as my budget was 30 k. Mr Shiva from Acer showed me demo as well acknowledged me of my requirement best suited Laptop.At end I have purchased Silver Aspire 3, AMD processor.I would recommend, to meet these two mentioned name gentlemen, from Dell and Acer. They will guide you as well acknowledge you, according to your need, which laptop would be best to procure. .God bless them both. Good human being and we informed Store Executives.
Good customer friendly store, helped in getting ideas what to buy and all those stuff
The customer experience was excellent..do visit the shop .. hospitality is good.
Thanks for giving wonderfull service
Great customer service and great hospitality happy to be a new owner of an Acer laptop💙
I purchased from the store and got best deal...overall good experience from the showroom..
Best place to buy offline acer products, there is no push or convincing of other products to buy, I just went to buy Acer aspire 3 and bought it. And near by shops u have Dell, HP, lenovo and MI products as well, so u can compare all the products and buy in single place.
Friendly environment and good follow up.. responsiveness...
Nice Showroom....Staffs are informative and polite Happy purchase...
Whether Acer Predator Helios 300 Core i5 10th Gen - (8 GB/1 TB HDD/256 GB SSD/Windows 10 Home/4 GB Graphics/NVIDIA Geforce GTX 1650 Ti/144 Hz) PH315-53-54KN Gaming Laptop (15.6 inch, Abyssal Black, 2.5 kg) available?
Its very happy to visit
Comfortable with their customer service
Very informative.. good shopping experience
Is the Acer Nitro 5 AN515-43 120hz laptop available in your store?. If it is available can I come directly to the store to pick it up? How much does it cost.Can we tell the specifications and can you prebuild a PC for us
Bought acer predator Helios laptop looks great.staff very knowledgeable about the laptop
Excellent service and good demo
Very good service. 👍
Super and awesome laptops and service
Good product,nice service
Good atmosphere and staffs are very cordial...happy experience...
Good service,happy to buying
Good customer service
Good place to purchase a laptop....
Nice and good
Clear negotiations and Customer friendly services
Good Experience.
Amazing product display,good knowledge on product spec by sales person..
Good service
Dont buy anything here bought acer laptop here superb brain wash. After buying i got issues in OS in 2 days after 15 days nkw keyboard not working. No proper response from them. Better choose some other stores
Good service recommendeable
Nice...with the unboxing
Sir I want to buy the acer predator Helios 300 RTX 2060 model. When it will be available?
Sir do you have Acer Predator Triton 300 Core i5 9th Gen - (8 GB/1 TB HDD/256 GB SSD/Windows 10 Home/4 GB Graphics/NVIDIA Geforce GTX 1650) pt315-51-5974 Gaming Laptop if you have what is the price??
Good service
Service excellent
Service was good and staff is very responsive.
Such a nice customer service
Friendly staff....was very approchable
Nice performanceWith excellent
Affordable price and with good quality
Good
Tricky place. Highly NOT recommended.
Good shopping experience...
Good service.
Its good place to buy a laptop
Nice place to buy Acer products 👍
Good atmosphere with variety of Acer product s
Nice services👍👍
Fully Satisfied with purchasing
The goods purchased from here is guaranteed. Staff very cordial and well attentive to every customers. Their location is fine and is easily accessible
Good shopping experience
Good happy
Good service
Good service
HiI visted to see Acer Nitro series, its is available in display as well asstore person are well knowledge about products, over all i am happy about the store visit.expecting to purchase soon.
Good service
Good service
Good service
Good service
Awesome laptop
I bought new predator machine for my studies, its really a great demo given by Mr.Shiva.I really recommend this store because of his politeness
Worst customer service
Good service
Good..
Great store to buy laptop
Good store to buy Acer products
Can we build custom PCs from your store?
Good
Good
Good
Good service