Your all staffs are not updated& products details as well as give proper guidance
Good place for electronic items. Bargain again and again so you will get good price
Poor customer service. Costlier than other dealers. Charges heavily for delivering to near places. Customers are not promptly nor treated well.delivers old stocks from the display
Very poor delivery, please make sure the delivery as per commitment or timeline.
The sales personnel was great, but they do not pick up calls at all if you call them for enquiry. This creates some uncertainties. And the delivery is delayed.
Support and customer care by Mr.Damodharan is very kind and easy accessible. He is focusing even a Refrigerator Stand selling dont want to miss the single customer
Best place to buy household application
All the products I bought here are out of expiry and given old products
Very poor staff and didnt have multiple options
Vasanth and co is always our go to place for electronics, this time the delivery was not managed properly by them. So 3 stars for the ullagaram branch . Initially I ordered samsung 32 inch TV along with other appliances. They didnt deliver it and only after I called , I was informed that it is put of stock. I waited for 8 days and was finally told it will take much more time. So I asked for refund and instead ordered a AC. This time they forgot to deliver the stabilizer and I had to go to shop again. Totally I visited the shop 6 times. Haier AC also did not work during installation itself
I had purchased a TV and an AC. The delivery of the TV was fine. Got the TV next day, no big deal. The problem is with the AC. During the purchase, I asked if they had the AC in stock, and they said they did. Two days later after lame excuses for late delivery, I got a call telling that they didnt happen to have that AC in stock, they had said that it would be delivered the next day. It wasnt. Another two days passed by. It was said that it would be delivered the next day even though it was just a 45 minute drive from the godown to my house. Pathetic service provided by them.
Customer friendly staff
One of the worst service I have ever seen, Staffs like cashier and even manager thinking they are VIP and treating customers like beggars.. no proper response from them ..
I purchased washing machine in the month of marchAnd currently I bought led tv Samsung brandI think u could have given me more discountAs a loyal customer some gift hamper could have been givenThanks
Worst customer care.They dont mind how much times you call.They wont pickup.Even for delivery purpose you need to call 100times to pickup a single call.Worst ever.But good products
No proper parking facility. But it covers whole range of fridges TV washing machines and AC to our satisfaction. Worth visiting to decide a right product. Happy shopping.
Date: 20/10/2020Called the above number no one answered.I have attached a few photos of the installation done by your people :1. Substanderd insulation and taping.2. Since no white cement applied out side squirrel/mouse has bitten the drain pipes.Very poor quality of work.I have spent almost rs 1800 through urban company and agin tomorrow for retaping of copper shown below and new drain pipe installation.Giving a phone number to call is not important some one must answer is it in the other side.Worst place ever to buy an AC or a matter of fact any appliance. They talk sweet only when selling the product and provide very cheap installation personal who take money from us.I am facing a water leakage problem when it rains and it seems the installation personal did not apply white cement during installation, when I contacted vasanth and co lukwworm respose was given. Better buy in giriyas or Shahs .
Vasanth and co is a quiet good shop. Our house is filled with appliances that were bought in Vasanth and Co. Affordable price and excellent quality branded items.
Too high price .. I brought Videocon TV📺📺📺📺📺 here . It has run nearly for 2 years only. The circuit board got damaged. When I contact them they said connect dealers directly...So, I recommend you to buy electronics items directly from manufacturers instead of buying with dealers. ELSE BUY ONLINE BEST OPTIONS TO SAVE MONEY AND QUICK SERVICE...☎️📞📱🔌
I bought Venus water heater. I inquired about installation on the same day, they said they will raise a request from their side. But no one came and no message came related to that. So I tried calling for installation. But no response.
Worst experience..sales person didnt explain about the product at all..infact no customer in showroom but they failed to support and explain customer..
Very very bad service and product very bad conditions so please avoid this vasanth& co
A nice display of all brand products .Go and bargain to maximize your discounts. Big stores enjoy great price flexibility from the brands due to their high volume sales.
Good home appliances company near ullagaram. Little bit costly compare to other higher purchase companies near by. Good quality prompt home delivery.good customer service.only they must concentrate on price reduction to improve sales.
Nice home appliances store.. we went to purchase air cooler.. costumer service was so good.. product explanation was too good
No response for customer and specific bill manger us very rude, who dont want the customer to visit second time...
We always purchase here, its a nice place to visit
Visited Vasanth & Co few months back to buy washing machine. It was good. But there are very less varieties of products & the ambience looks quite dull. If you are trying for EMI they would charge extra in the name of documents charges. No one cares for the consumer.
Two floors display on home appliances.
Best place to buy Electronics. Good service and timely delivery. Best price when compared with other vendors
Very good place for your home needs. You can get the best items for best prices.
Some staffs are telling lie for buying high price and branded TVs
Nice explanation of items.
Worst delivery experience bought a tv and from my home to vasanth &co is not just 1 km and they have taken 2days to deliver and eveytime when I make a call they are telling some silly reasonsWorst delivery
Giant in retail, providing products on affordable price.Good Customer care.
Good. Very spacious and display of things nice. Very polite behavior by staff.
I see lots of option to select. Nice place, not crowded.Good explanations.
Good destination for all home appliances but you have bargain a little to get lesser price
Worst response... Waited more then 15 min no one attended.. got irritated and left!!
Good super
Nice shopping place
Place is below average. Most of the stocks here are outdated and the staff response is very poor. Better check the products from reliance digital
Pathetic customer service. They committed a date of delivery, but delivered in a different date, installation done on the different day. Not responding to the customer in a proper way even if we call them
Nice but they are try to sell particular products. Which they got more profit. I felt they are confusing customers.
Worst service . We ordered Air conditioner and said to delivery. But they didnt deliver for more than 1week. They used to say always within today we will deliver but they dont.
Today I went to Vasanth & co Ulagaram branch .I never forget the way of staffs behave. I asked for home theatre one of the staff told to attend me ,but he refuse to attend and both the staffs are quarrel I won’t go you won’t and wait for 15 mins no other staffs even manager didn’t asks me anything I just feel very worst there and came out.😡😡😡😡
Nice store to buy Home appliances. But dont forget to bargain. :) You will get the best price.
Nice chain of retail outlet in neighborhood. Bought many things for my home
Frustrated waiting to get delivery of LED TV after billing. Expo at trade Center is nothing but to fool the people to run behind them. Very poor service response. instead of attending customer watching TV serials.. wanna to give less than a star but no option.
Good collection of necessary things, staff are politeThey arrange things which are not in stock immediately...
As always I love to purchase from here. Ithu Nammakadai.
Its a well known chain home appliances store
All home appliances with good price also emi offers available with delivery
Ok but they should be competitive with online price and other offers
Suitable for nearby people to visit. Bike parking only available.
Always my favourite shop. Feeling homely.
Nice
Not the best..ZC EMI is not available with major Banks..
Nice Place to purchase appliances and price is lower than online shopping.
Bought a home theatre for which we got some discount as it was new year day. Good place to buy simple home appliances.
Almost all household appliances are available. During festive times, offers and discounts are given.
No basic customer rights and false salesIm sorry to share this, but I thought you should know about my bitter experience from Velachery Branch. I came to buy a wet grinder with options from popular brand and with higher budget. However, after so much of persuasion from your sales person on a specific brand I end up in buying it. When I reached home I heard a lot of negative feedbacks for that particular brand I bought and I also checked the review in internet and found it is one of the lowest rated brand. Within 24 hours I arrived to Velachery branch to replace with popular brand of higher price. Even I have not opened the sealing of the product. But your branch manager refused for exchange and was very impolite and behaved unprofessionally, which is just the opposite of what I expected in the form of customer service. I was outrightly told it is customers responsibility in buying the product and not just believe on what sales person says. His exact words Our sales person can tell anything good about the product to push the sales, it is customers responsibility to go home check for reviews and feedback and come back to buy.Now tell me, does that mean the customers should not trust Vasanth & Co and its sales person/manager. I had so much of reputation for Vasanth & Co, so I travelled 15 km to buy from Velachery despite a lot of show rooms around me.Is it not a basic rights for a customer to exchange the product if it not unsealed (not asking for refund, willing to buy an expensive product). Even a small kirana shop do exchange the product.
It was good, proper explanation was given my first time visit
Good collections of electronics available. Good service.
Very costly compared to online. Staffs not interested in explaining details of product
Totally Dissatisfied: Beware of Vasanth & Co Ulagaram branch and Samsung Fridge:I booked Fridge there which costs 28k. I got delivered the same day which make me feel good for fastest delivery. Next day itself Samsung executive came at my door step for installation. He started explaining about the specifications. Before purchasing the item, i read the model catalogue, reviews and specifications clearly later only i booked the item. At the time of demonstration, the freezer door was opened. Later only i realize door alarm unit is not working. I asked about the issue to samsung executive, he told the alarm unit is not comes in this model. I showed the user manual to him and said alarm system is mentioned in manual. He said that alarm unit will not comes in 272 litres model. I googled the model and shows the specification to him. He still rejects and says it will not come only LED display option is available. Then, i showed user reviews, then he asked me to wait and he called one of his senior executive through this phone. After cuts the call he still says that alarm unit is not come this model. I felt upset and called samsung customer service centre and told the model number. Service centre executive confirms the alarm unit function is active in this model. I asked him to hold a call for a minute and asked him to say the same to the installation executive. After that he agreed and said alarm unit is not working it seems like that. Before leaving my home, he said that he will inform the same to showroom and replace the fridge as soon as possible. After that i saw my fridge all the four side and saw the bent in bottom side. I expected a call from showroom and waited so long. But, i didnt get any call from showroom. After two days i made a call to the installation executive and asked for the replacement. He said i already informed the showroom and you will get a call from them soon like that. But, i didnt receive any call. Again i made a call to samsung customer service centre and asked the solution for this issue . They said sunday is holiday for them and asked me to wait till monday. The executive came on monday at my doorstep and checked the fridge. After that he removed the panel and checked. Then he said alarm unit is working and ask us to check. After that we check the same door alarm unit works. I was happy after that and thought the problem was solved. Again from the next day, it stops working. I am regretted for purchasing the samsung fridge and vasanth & Co. Because, till now i didnt receive any call from them. Totally dissatisfied.
This shop is mainly for electronics with great offers and discounts
Good collection of items....very supportive and knowledgeable staff
All home appliances are available in affordable price and offers
Good service.But they promote certain brand products.
Highly expensive.....I will prefer my friends can go for alternative dealers.
Good collection of water purifiers and washing machines.
Good store with explainable stafffs.But finance section waste
They are telling the price in flow. They want to sell a worst product. Please avoid this shop for washing machine
H. Vasanth Kumar, vasanth TV, instalment scheme, 0% interest, door delivery, year end Melas and more...
Useless executives
Please first attend phone calls
Its near to krishna sweets @ullagaram
Very poor. Dont buy any product Here. Worst customer service. The product are not good. Staffs are not knowing about the product available . I had bad experiences in this branch.
Nice dealership with good team and reliable products
Need to improve customer service... Most of the models are unavailable when compared with displayed models
Good place to buy consumer durables
Best assurance with best pricing in the industry
Compare to other shops, i can see the price different
Sluggish emi conversion options, lengthy process, hidden costs which will come as you start billing, etc.
Bought one a/c. Response after payment was very poor. I had to tie up with the company service center for installation.
My favourite shop....
Ok ok prices
Price is too high when comparing with other leading shops like Sathya
A show room displaying home appliances located on the Medavakkam main road.
Service is bad
It is one place where under one roof you can get all kinds of consumer durables.
Good products and good price
Price high
Good