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Reliance Digital
282, Grand Southern Trunk Rd, New Colony, Chromepet, Chennai, Tamil Nadu 600044, India
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sa
Review №1

Reliance Digital chrompet store have a lot of hp laptops. Also in demo. Look and feel great. Sales Persons also be kind and well educated. Well known about laptops. And games. Graphics and more.. One of the best shop... Great experience

So
Review №2

Customer service is good. Pricing is average but when compared with online its 1-3k high on electronics

Mo
Review №3

Quality product, if you want any genuine product you will get here. Competitive Price in comparison with Proovika and of course staff cooperation is satisfactory.

Je
Review №4

Here you will get all kind of appliances for home at affordable price. You will get additional warranty by adding resq plan to your product. Instead of urban clap you can use this for frequent service.. Now a days the rate of resq plan is increased ... Regarding appliances you will get many option to select... In my home except one product all were bought in Reliance

Sa
Review №5

ITS WAS EXCELLENT EXPERIENCE TO VISIT DIGITAL STORE AND BUY THE PRODUCT I DESIRED SALES EXECUTIVE AND STORE MANAGER KIND ENOUGH TO ATTEND US

Su
Review №6

Highly courteous service, at all levels.Reliance is the best, always.

Su
Review №7

Products here it will be good , but dont go in mind set by fixing the product from website.... most of them no stock

Ke
Review №8

Good service but not Excellent!

Ra
Review №9

There is not much electronic store in and Tambaram and chrompet this is the only store which was launched all type of electronic gadgets in a single building in chrompet. They have lots of electronic gadgets in all brand yau can get hands on experience. Store staffs are well educated and explains everything in the store. If you are thought of buying any gadget. Just call this store and ask the availability of the product in the store if they have you can have hands on experience otherwise you could place the order and buy after its available. They have lots of offers for credit cards and debit cards.

ar
Review №10

This is my lucky charm for buying electronics.1.They has good service.My laptop screen broken on 15thday.i called them.they immediately replaced it.2.real discounts.I went for speaker since it is the last piece they gave some real discount as compared to others where also it is the last product.3.good parking space4.they own good varieties

ka
Review №11

I visited the shop on 19 April 2021 Morning. The salesman who attended me told that they will deliver the product in the evening by 4 o clock on the same day. So I paid whole amount at once before leaving the shop. But they delivered the product the next day (20th April) afternoon. And the person who came for delivery told that they will install the product only if we give ₹500 as bribe. When asked the shop salesman (about the same), they are saying all nonsense reasons for the delay and money to be given to the delivery guy. Now they went leaving the product without installation in our house. Had to look for another person for installation (who took much less amount). I would be happy, if they had told me the truth before paying the money. Very disappointed with your cheap tricks. What you maggots say before paying is never the same after paying the money. Never pay the whole amount before the installation (if it is a huge product and need to be delivered do your door step). Never expected this from you. Never going to RELIANCE FRESH also from now onwards.

Pr
Review №12

Good place to get quality and brand electronic products over there they follow all Covid protocol properly safe and customer service and support also good nice place for shopping over here this is my third visit for this shopp after one and half year back visit here they are same for care in customer always really appreciate for the staff.Stay safe stay happy.

Ma
Review №13

If its Saravana stores for clothing, it is RD for electronics.Lot of options to choose. Price On par with online websites....

Su
Review №14

Great experience,sale representative have better knowledge regarding the product.interior super.demo mobile available.we can experience the mobile performance , camera picture quality , display quality etc.more products available there like mobile, television,speakers, headphones,modem, hard disk,pen drive,SD card,selfie stick,etc

ib
Review №15

The place where I prefer to buy electronics things with best price. Service wise good and will be satisfied with overall experience.

Ar
Review №16

Pathetic Resq services & Hitachi. Both make an awesome combination for Worst service. From my personal experience I do not recommend an online purchase from Reliance digital, as the company (Hitachi) declines warranty claim. They state warranty is covered under Reliance. In this process customer is stranded. Worst call center staff, call cuts in between, and not even a follow up call afterwards. Rating 1 star, as there is no score below that.

Pr
Review №17

Bought head set. Not much collections. They said will get the bill in pdf format in email but I didnt received it..

ve
Review №18

Staffs were very supportive and had good knowledge on the product. Overall the shopping experience was good.

na
Review №19

Most of the products are available. Good

Na
Review №20

Place is clean and hygienic. You get all electronics at best price. Spacious parking lot available.

M
Review №21

Worst Service.Done a big mistake by purchasing AC from them.I strongly recommend not to visit this place.

Vi
Review №22

Brilliant experience from Mukesh Bhai Reliance industries

Kr
Review №23

A 3 Floor Electronics/ House hold articles Shop in the Main GST Road, easy to approach, spacious, neatly displayed. Corona preventions measures carefully observed. Staffs are friendly but hesitate to give the Shop Phone No. Or Shop Visiting Card

Ca
Review №24

Ac is good. Courteous people. Good price

sp
Review №25

Bad experience I ever seen in consumer products. I am interested to buy a laptop , but the sales person not interested to share the details and not support not even respond my call. Dont buy at Reliance digital at GST ROAD CHROMPET.SENTHIL KUMARAN

sr
Review №26

Value for moneyHome delivery availableBut takes time to payout if crowded

La
Review №27

Great customer experience and experienced staff

PR
Review №28

Correct place to buy a electronic gadgets.They have many finance option. But the dont accept Gpay

Za
Review №29

Purchase Oneplus TV Y series 32inch, Whirlpool refrigerator, Faber Gas Stove.

So
Review №30

Sales experience was very bad !!! Overall experience of the product is pathetic and we lost our peace by pouring nearly 40,000 rupees on a piece of junk .... which we asked for replacement but u guys serviced it (4 days new bought AC) . No proper communication was made from your end ... By buying product from your franchise, we were pushed into a situation to beg everyone one of your managers for replacement. We will not recommend this worst franchise or RELIANCE DIGITAL in our life .

Sk
Review №31

Good

Lo
Review №32

Im buying a new air cooler,best price for her.

Sa
Review №33

Yesterday I went to the GST store to buy a sound system for my TV. The overreacting management, considering themselves as FRONTLINE COVID WARRIORS, had ordered LIFT CLOSURE without considering its need to SENIOR CITIZENS & women. Since I decided against negotiating the stairs being a senior citizen I returned home AND ORDERED ONLINE A SOUND BAR WITH GREAT OFFER @ AMAZON.What is a loss to Reliance Retail Store is a gain to Amazon.A few buildings away from this store is Agarwal Eye & Dental hospital, where lift facility is available. Even our residential complex with 32 blocks housing 500+ occupants are operating one lift/block with regular sanitizing.THE STORE MANAGEMENT SHOULD LEARN NOT TO UNDERESTIMATE CUSTOMERS WITH THEIR SILLY IMPLEMENTATION OF SOP.

Dh
Review №34

We should go for this chrompet reliance for a best deals and offers, no one can give better offers than Reliance Digital. Every one is very kind here and suggest you the best products with deals. I have got a coupon worth of Rs,1000 voucher.

Go
Review №35

Pros of the store:- Spacious - 4 floors with multiple brand options- parking facility is goodCons of the store:- Unprofessional staff who will go mad if you preference is different from their promoted products. Awful/bad experience with a sales personnel called Sivaraj who promoted Samsung A/C when my preference was bluestar/carrier. During discussion he told me that installation to be charged by 2K rupees. i was comparing the practice in other dealers especially vasanth co, he simply asked me to go buy there... so i left the showroom after finalizing whirlpool fridge and planning to buy a/c and tv there- Trying to promote extended AMC contracts but not sure of their after sale service.. i always prefer manufacturer support than these dealersFinal suggestion is dont get lured by product options but think of sales personnel not trying influence in your decisions and double confirm their after sale support

al
Review №36

Product delivery & installation are very worst in Reliance Digital Chrompet branch. Taking too much of time in regards to delivery & installation. They will not response or take initiative for their customer once the product is purchased. Also the billing is delayed in most of the time. Totally annoying!!!

Sw
Review №37

Staffs are explaining very well

Ba
Review №38

Prices are slightly higher when compared to online purchase portal and other Electronics stores.

Sa
Review №39

A decent place to buy electronics. I wouldnt bet this is the place you get stuffs at cheaper cost. They got all electronics show cased well. The parking is huge and covered. Its very closer to the bus stop and one can locate the store easily. The service is between good and ok, nothing extraordinary. They offer lot of additional warranty to the products but they arent free. Youll pay a lot for the extra warranty plans.

Ch
Review №40

Quite satsfd and the staffs were polite and gentle. sairams blsngs and our blsngs to all. gud day.

LA
Review №41

Fully digitalized✨

ar
Review №42

All the digital equipment and gadgets are available here at some offer

Ma
Review №43

If u are only looking to buy something and does not care about after sales installation, then u can go to this shop. No clarity in what is conveyed by the sales personnel. They will tell u something and ask you to pay more. Sorry to say. But customer service, I think its poor.And when u try to call them, they wont even pick. But they call using the same number. I am sure improper staff leading to chaos in a good brand

Va
Review №44

Polite and responsive staff, they offer good discounts on products in all the brands.

Su
Review №45

Easily accessible place. One stop shop for all electronic requirements.

Ka
Review №46

Think N times before buying here and be very careful with their maintenance package fraud , it is the biggest fraud. Imagine they have not sent service person to do free ac service which comes along with warranty even after continuous follow. Imagine what kind of response you could get in case of fault with the product .When contacted the actual product manufacturer on the service request they say any product bought in reliance manufacturer are not responsible and ask to rely on reliance service.I wonder this is the mega fraud of the century, they know we(customer) wont be able to take them to court as the legal cost will over come the product cost hence sell any junk.

Ra
Review №47

The chrompet reliance digital is doing a great job, I personally bought my surface pro, reconnect wireless earphones, surface pen and today I bought my JBL wireless buds at this store this place has a huge parking lot every inch of the place is well sanitasied the customer support and service team so customer centered they have clear knowledge of the products that they sell

ja
Review №48

Excellent customer service

Lo
Review №49

Its in prime location, even if youre waiting for bus you can visit this place. It has a good parking facility. Nice range of products. Always ask for discounts and offers for each product.

Su
Review №50

Do not ever step onto this showroom if youre looking for buying anything. Reliance always has good customer service reception and support but I dont know how they wrongly hired inexperienced store employees and managers who cant even respond properly if anything is asked to them! There are 4 floors and all 4 floors have been poorly staffed. Fake promises, wrong product information, extremely irritating longer billing waiting time, especially if youre going for finance option, then you need to spend at least 5 to 6 hours in here! Such a poor customer experience I had in past 1 month. Until and unless theyre correcting this mistake and employing proper people with product knowledge and managers who could actually understand customers concern, this place is a huge mess! Dont ever visit this particular Reliance Digital at all.

Va
Review №51

Good place for home appliances.. Customer service was good.

Ni
Review №52

Worst customer serviceThey dont give importance to people who go there to buy products below 50 k,no courtesy no welcome nothing.i went with my father and had the worst experience.They wont interact with you and the way the look at girls is too horrible.Should have slapped those guys working there and came.

Vi
Review №53

Better choice for buying electronic and household products

Gn
Review №54

Good sales person

vi
Review №55

No response kotak Bank attenders

Ki
Review №56

Value for money.. variety

Ga
Review №57

Its a multi branded store. Where you get all sort of electronics stuff. Ambience is good sufficient car parking

VI
Review №58

Electronic products Tv, Mobile, laptops, Refrigerator, Washing Machine available with best price

Sr
Review №59

Good shopping experience

Ka
Review №60

Why the hell is this store not responding to phone calls?I call, the ring just goes on forever. 5 minutes later the number is busy. I call right after that , they still do not pick up.Id love it if the reliance company installs a better phone in this store and people to pick it up and respond

Se
Review №61

Good Service Staff .But the Price is High and staffs threaten us to purchase the 2 to 3 yr AMC after warranty. @Samsung @LG @godrej is your company will defect after a year.

Ba
Review №62

Good place to buy electronics appliances with ample parking space. Near bus stand is an added advantage. You will get extended warranty offers here.

Pr
Review №63

Half of the time I dont find much products.

Vi
Review №64

In mid of COVID-19, the representatives in Reliance Digital are so humble to respond to queries and helped me to identify my product. Whichever query or clarification is shot, a detailed explanation was given to satisfy me... Thanks guys...

vi
Review №65

Worst serviceNo proper communication

vs
Review №66

They are selling good products but the sales personnel behavior is very bad. They literally give no discount and force you to take up the extra warranty offered by reliance digital in addition to the warranty given by the specific product. It is like they want to loot the maximum they can.

BA
Review №67

Staff members are good responsible but price high and less offers

Ra
Review №68

21/06/21/021 No wifi router at reliance digital

Su
Review №69

Prices are reasonable. I went to buy a Sony home theatre. That model was not available because of the covid. They check your temperature and provide sanitizer before entering. Show room is well maintained.

Me
Review №70

Frequently instructed to come to Rel. Degtl. store for some rectvicaton/clarification reg. offer coupon.

sa
Review №71

Good shop for electronics

Ma
Review №72

Would have given 5 star if only the personal at the entrance decided to ignore his mobile & attend to the customer & to go to the right floor

Bh
Review №73

The staffs are trying their best to satisfy the customer, in this pandemic situation the temperature is checked and only sent inside. There is no air condition so public who comes here need to support them. Howdy there is no sink between the team. One info is shared by sales team other share something else. In that way I feel Velachery branch near PVR is better than Chrompet branch.

Ra
Review №74

Quite good shopping destination for electrical and electronic products..Staff were very supportive!

Ha
Review №75

Nice showroom and good staff and easy to select.

Yo
Review №76

Good response

Se
Review №77

Due to corona awareness very less workers in the duty so it took so long time for our purchase even during this corona find much eagerly shopping Reliance to improve much not fully happy

SU
Review №78

There is no option to give zero else I would have preferred to give zero.Very bad experience. The product is not same as explained by customer support. I went next day to replace it but customer support does not support. Bad behaviour towards customers does not recommend to visit this store.

Ba
Review №79

Nice store with big parking facility

Mu
Review №80

The ambiance is wonderful. Staffs are helpful, not all. The service is moderate. Compared to other operators the service here is not up to the mark.The staffs posted on the service counter are not cordial and take their own time to solve a query irrespective of the customer need. All jio related problem can be sorted here. Restroom is well maintained. The store has may personal, housing and other digital gadgets.

Yo
Review №81

Good Service

Vi
Review №82

Costly and lack of varieties in products. Disappointed

RE
Review №83

Customer are very friendly and the gave lot of collection on phone 🥰

sh
Review №84

Poor service. Bought an AC 4 days back, but no one came for installation. Aft 4 days of purchase, they are calling me to ask whether AC is installed or not.

Mu
Review №85

We have placed one OTG ORDER ON 1st June and paid online. Till date no confirmation of delivery nor any responsible person a nswer to our phone calls. Only name but has no responsibility and no one ready to reply. Worst services. I will never visit their show room nor I will recommend any of my relatives and friends to buy. They dont have any ethics for the consumer. Worst . God only can save. We have left with no alternate but to proceef with consumer court to claim and register our grievances.

As
Review №86

Nice shop for electronic good customer oriented service

Ha
Review №87

Good response

ch
Review №88

Ok good to all home need things to buy

Si
Review №89

Worst experience in the Reliance Digital Chrompet Chennai Store. I had placed laptop order online & also made payment. I got confirmation to pickup the laptop at Chrompet store and the same have been confirmed by the store over phone. But when I visited the store to take delivery, I received pathetic response from the staff that product is sold to another walk in customer which I post my confirmed order. Very poor response from the staff(Mr.Prabhakaran) and Store Manager(Mr.Balaji) that is due to human mistake. They are providing me resolution but rather responding rudely. Accepting order and receiving payment but not delivering goods is sure not good business ethics for the brand value of Reliance.I hope the concern is taken seriously by the concerned authorities and the consumer rights are protected.

Pr
Review №90

Prices are cheap and best also gud customer service

Sr
Review №91

Worst customer service..been there for almost 3 hr to buy a laptop and printer. till we pay the amount they were addressing our queries and stand there once we pay they are gone and no one is to address or gave demo ...the worst part is they gave me laptop bag we didnt notice what kind of bag and went for demo, the service guys informed us that they gave a different bag ...when we went to ask about the bag they said you will only get this bag without even checking the bill what type of laptop we order or the amount the service women informed us for below 40000 u will get normal bag...only for above 40000 you will get premium bag..i was not worried about i get the premium bag or not, they way service person treated us without even checking and came to a conclusion that we bought only cheap product to their standards.... (by the way 40K is not cheap to anyone ) ..when i try to escalate this issue to manager he said he can provide only these kind of service..i dont know what kind of customer service reliance provide, so far i never had any issue with Reliance (Jio or any other product), but i am totally disappointed with this and no more reliance digital...

Go
Review №92

A good place to buy electronic but limited collection

Mo
Review №93

Best customer service 👍

Ba
Review №94

Nicely displaying things

Su
Review №95

Hmm

be
Review №96

Prices are best

வே
Review №97

No responsible persons less knowledge about the product.Staff involve more in accessing their mobiles and not attn customers.Waste of time, i waited for long time and returned back.

Ba
Review №98

The desired product was not available. Otherwise ok

Di
Review №99

Really bad customer experience, once they get the money from you they wont answer any queries they wont answer phone calls to address any issues. Brought an AC 10 days back still they are arranging for an installation

Na
Review №100

Please dont avail there Reso care plan waste of money.Helpline nos and Reliance digital they dont even bother about customer..self experience its waste of money..No customer services....

Information
100 Photos
100 Comments
3.5 Rating
  • Address:282, Grand Southern Trunk Rd, New Colony, Chromepet, Chennai, Tamil Nadu 600044, India
  • Site:http://www.reliancedigital.in/
  • Phone:+91 44 4287 3077
Categories
  • Electronics store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • NFC mobile payments:Yes
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