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Vi mini store
86/198, Velachery Rd, Dhadeswaram Nagar, Velachery, Chennai, Tamil Nadu 600042, India
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Comments
Av
Review №1

One may see that this is just an outlet for Vi, but I look at it as a place where I got all my queries answered in just a matter of few minutes. I was an airtel user and wanted to port to Vi to see what are the best offers. The reps, Surya and Christina were very warm in welcoming their existing customers as well as extending their support to new customers. They were patient enough in handling any small query one might have. Really recommend this store for any Vi related queries as I want to pass on the same satisfied customer experience to others. Good luck and stay this way guys. You really understand the customers pain points and address those with patience. Thank you.

vi
Review №2

A small outlet but you can get your job done comfortably.Located near the AGS colony bus terminus.

Sr
Review №3

Very Peaceful Store. I came to know this store in this place today itself only. Very Nice & Kind Person that Sir is. Dont know his name.

Jo
Review №4

If you have any issues in Vodafone. They will guide it clearly and provide the resulation on time. They are giving good response to the people.

So
Review №5

Good morning good customer service I having 1 connection from MNP Airtel to vi 😍

Sr
Review №6

Very nice & pleasant. Very Easy to Approach. Doing the Best Service. No Irritations. Calm place.

SA
Review №7

Wonderful service ported from airtel to vodafone amazing service store work they do amazing service

Go
Review №8

This Vi Store gives you sensible response and service when visited in person. Just that its little congested for all to visit there and I would suggest Vi to assist their employees with necessary steps and guidance to handle the crowd in a better way. Overall experience is good, just for the lady who is assisting in the service process.

Kr
Review №9

Very good service , Gone to this Vodafone showroom regarding bill, they explained very well and sorted the issue immediately.

AS
Review №10

Staffs are polite and helpful... They resolve immediately... Think Vodafone think this store...

Sr
Review №11

Good service I have one postpaid connection 👌

AN
Review №12

They dont have the new Vi logo sim cards yet, except for local postpaid ones.Also they ask ₹100 for replacement sim when the actual cost should be ₹25.

Vi
Review №13

Good customer service and my issue clear 🙏

Sr
Review №14

Good & care services. Keep it up

Ra
Review №15

Worst service they did and they are charging Rs.100 to upgrade sim status from 3G to 4G its ridiculous thats what they unable to get minimum ARPU every month.Beacuse of this only stock price also not moving...

Da
Review №16

Good customer serivice and good explan

Le
Review №17

Fantastic Vodafone store good manager and staff friendly handling both off

Jo
Review №18

Good service this show room and friendly hendling good store

ra
Review №19

Am a Vodafone customer for more than 10+ years... About this shop, i know this shop more than 2+ years, we can say in simple words that ppls go inside with a query will definitely come outside with proper solution.... nice customer service... good work..

Ri
Review №20

Vi mine store is small place but response very quick

Mu
Review №21

Sathya was outstanding, very sharp, energetic and followed through to address the issue. Reliable as well.

mu
Review №22

Had server issues when I visited

Sa
Review №23

Good customer service experience staff good response

Le
Review №24

Couldnt able to find this location.

Pr
Review №25

Vi mini store, this is a small place. But response is quick

Vi
Review №26

The lady there is friendly although quite reserved , but was ready to answer questions and supported well. Would recommend

th
Review №27

Open and honest communication. Respect and understanding. Overall Good and Perfect.

Ja
Review №28

Good customer service

sa
Review №29

Excellent customer service... Jus loved the taking care of customer query very politely

Vi
Review №30

Simply waste. The lady working there is very rude person.

Sa
Review №31

Can improve a lit

Ph
Review №32

Excellent customer service and good staff

Re
Review №33

Good customer service I have one new prepaid connection 😍

sw
Review №34

Felt bad experience with bill pay and reconnect vodafone network. I have been disconnected for last 10 days. After bill pay my connection is not active. After 4days follow up also issue not resolved. They trying to convince customer for the current situation not trying to resolve the issue which is very bad

XC
Review №35

A very nice and decent store ,if you are searching for fancy mob number this the correct place

Dh
Review №36

Good customer service Sri sai communication

He
Review №37

While I want my old number again ,ask him to explain my problem, they clear my problem with in 1 hour..thank you very much

va
Review №38

Awesome customer (friendly) service you will not disappointed once you visited.

Ve
Review №39

Good customer service

Vi
Review №40

Good service is provided. The is no delay or waiting for doing the payment, they are very quick.

De
Review №41

Good service friendly 👍 handling in service

Vi
Review №42

Good service

Vi
Review №43

Went to this store recently on getting my number back which was blocked for me. They said they will do all necessary help. But I did not receive any help at the end. There was another request I went again lot of hard copies requested in this digital age. Poor customer care experience

Go
Review №44

Went to replace a malfunctioning SIM card.

Ar
Review №45

Its a mini store.. Not much useful. Waste of time.

As
Review №46

Humble request don’t visit this shop, worst customer support. No telephone support.In advance they get the money for recharge only cash transaction also they failed to recharge.

De
Review №47

Fantastic service

He
Review №48

As this store has partnered with vodafone, which may differs the direct operations. Other than works & operations are OK in here.

Pi
Review №49

Good Service

Ba
Review №50

Super customer service good keep it up

Ra
Review №51

No car parking. You may park it in road. Service is ok

Go
Review №52

Excellent customer service in satff

Di
Review №53

Im easily change the idea old sim into new nano SIM card in Vodafone store and thank to Vodafone staff.

Ma
Review №54

Velachery branch service far better than medavakkam branch, where they have eaten my 600 rs payment with by no reason and gave false information

Sh
Review №55

I had a very good experience with his store, calm and polite employees

Sr
Review №56

Ive visited to get an upgraded Sim for myself. It took around 5 mins. You need to take a token as soon as you enter and wait for your no.Employees are really helpful.

Ve
Review №57

Good customer service must visit this v shwroom

Pa
Review №58

Good communication and speak friendly approaches tqsm

Pr
Review №59

Only one service center handling all around places little bit difficult to locate

Ka
Review №60

GOOD SERVICESUPER POSTPAID PLANSEXCELLENT 👍 CUSTOMER SERVICE

Ra
Review №61

Worst store. Vodafone standards have drastically dropped to the lowest level. The way the counters operate and communicate with the customers is way too bad.. they dont even know the correct policies of the company they work .. poor and pathetic

Ra
Review №62

Exelent service

Yu
Review №63

Waiting customer lounge is too small. Longer waiting time. Prompt service.

Vi
Review №64

Good customer service recharge benefits she explained good

Ra
Review №65

Worst service i met before. No one care about customer. I dont know which queue system they using. Some one having token number greater than me they serving for them before me. Why vodafone having this service center?I should not suggest this service center to anyone

Di
Review №66

Excellent customer service and friendly approach to the customer especially Mr rathnakumar team leader of Vodafone Velachery.....

Ka
Review №67

Poor ServiceThey make Customer to wait for a Long Time

Bh
Review №68

I visited vodafone store to recover my old prepaid number. Well I was really amazed with the kind of support I got from rathinakumar for the past two days..Today I got my number back and I just wanted to say thank you to Rathina kumar for all his efforts to get number back.

Sr
Review №69

Super serviceSuper speed

ra
Review №70

Super cool staff members at there velachery outlet. They show more important to their customers requirement. I was more impressed with my first visit itself. Hope they keep up the momentum going.

ba
Review №71

Good customer service vodafone store

Ra
Review №72

Excellent service this show room

PK
Review №73

Good ambience. Difficult to climb the showroom due to steep steps. Not physically disabled friendly. Staff polite.

Se
Review №74

Courteous employees who are knowledgeable to address the customers issues promptly. It was a nice experience visiting the center.

Ad
Review №75

Have paid the bill, but the amount is not credited to the account and the no got deactivated! This is the first time I am paying bill through mini store and it hurts! Advise everyone to pay through app or online. Since we can able to give a transaction I’d.when we face any issue. Avoid the mini store to pay bill.

Sa
Review №76

Good service friendly handling

D.
Review №77

Excellant service

Ch
Review №78

Excellent👏 good customer service 😍

Yu
Review №79

Staff need to provide better service, that is for they are sitting there. They are not Customer friendly, they should definitely change their attitude towards customer.

Sh
Review №80

Not good response. Too much charges

Im
Review №81

They have shifted to this place from Gandhi road to near Buhari! Place is not much crowded and you need not to wait for hours and hours like in other store. Good customer service. Keep it up!!

na
Review №82

Terrible customer service and attitude of the people working at the store. They have a ramp, which no wheelchair user can use. And yet they coarse to use it. No sensitization amongst the people working here. And on top they raise their voice on my friend who was just a mediator and helping me out in getting a new sim. Do not visit this even if this is the last place for you to get a sim.

up
Review №83

Worst customer care support . Waste shop. I was trying to reach them with so many calls. Not at all picking but the phone is active and people responding to someone else.

sa
Review №84

It was nice cooperative, good experience.......

La
Review №85

Excellent customer service by Mr. Kumar.

La
Review №86

Worst service provider.I am really disappointed. I came here on 8th July for deactivating my sim card and did not initiate the process. They did not deactivate the sim card till November and ask me pay outstanding bills, which I don’t even use.

Pa
Review №87

They resolved my issues quickly

M.
Review №88

Thanks for support clarified my query good service executive

Ra
Review №89

Good customer service 👍

Sr
Review №90

Vodafone Dhandeeswaram showroom has moved here. The ambiance is good. However, locating the showroom was little difficult as the name board of the showroom is not clearly visible.

sa
Review №91

Very good customer friendly serviceToken system which is good oneBut, finding the location is not easy

Ir
Review №92

Good service always so far!

Mu
Review №93

This Vodafone store is a good place for services related work.We went for migrating Sim from Bangalore to Chennai, which they did it a matter of 10 minutes. However the activation will take place in weeks time. Its as per procedure where they can not have anything to say.

Sh
Review №94

Good customer service friendly handling

si
Review №95

Good custmor service mr suriya handled very kind

vi
Review №96

Good service must visit 👍

Pa
Review №97

Not More

Wi
Review №98

Amazing!! Great service

AJ
Review №99

Vodafone store offers customer service, sim card sales and verification services.The shop has some good staff , well mannered and quick responding. Helpful and informative.

Pr
Review №100

Good service but theyre not attending our calls

Information
59 Photos
100 Comments
4.2 Rating
  • Address:86/198, Velachery Rd, Dhadeswaram Nagar, Velachery, Chennai, Tamil Nadu 600042, India
  • Site:/url?q=http://www.vodafone.in/&sa=U&ved=0ahUKEwiv_ori3tfuAhWB2-AKHWAMBEgQ61gI4igoDjB0&usg=AOvVaw2MGvCjk8EHjYL3F8q65iWa
Categories
  • Cell phone store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible parking lot:No
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