NOT IDEAL FOR FAMILY STAYThere are many factors that prevents choosing this resort for a family stay. Mainly the hospitality is bad and there is an evident mistreatment for guest who have booked rooms online.The complimentary breakfast buffet offered for guests from online booking is different from the buffet offered for offline guests. They have limited serving of fresh juice for online guests, whereas the guests who booked offline get unlimited servings and so on. Also the venue for the guest are different, since I walked out after the disappointing breakfast incident the same manager who denied me and extra glass of juice was overlooking the other buffet for offline guest which was loaded with more items and self service juice dispenser. When I enquired regarding the same to that manager. All that he could offer me was a sheepish smile. These kind of behaviours prevent guests from revisiting the same resort forever. Hope the management understands this soon.They offer the worst rooms for online booking guest with poor lighting and balconies dont have a manual lock from the inside. They dont even offer drinking water for their guest and aim to charge them by selling mineral water bottles.Overall it was a disappointing stay at Green Coconut Resort-ECR.
Resort ok. i am booked cottage room(607). Ok neat they provide bedsheet, towel, soap, shampoo, toothpaste and brush. TV,AC, fan all are working properly. its ok. But major problem outside foods not allowed, they provide food very costly and too bad 😒. Am ordered 2 chicken fried rice Rs.500+25 GST. Privacy good. staffs are friendly and polite. No any disturbance. Happy to stay with my partner 😊
Worst room, worst amneties, very very disappointed.. While booking, the photos provided looks like copied from some other good resorts.. Cleaning happens once in a year it seems when walking in the room and outside.. Never recommend to anyone..horrible and terrible.
Overall stay is fine. Positives: Cricket Ground, TT Court, Nice and courteous manager prem, Good Response to our needs. Based on the needs, freshwater is supplied to the swimming pools kid section during 2nd day. Nice responseImprovement Area: Toilet in deluxe room is below average, Swimming Pool needs constant cleaning.nice
Nice place to spend the weekend. We are disappointed due to close of swimming pool because of covid restrictions. Resort located on west side, so, no seashore, even that we dont feel much. Lot of gaming activities are provided. Food is excellent. Rooms are good. Reciprocative staff and managers. Staying for a day is best that too in Weekend. Resort is for fun and frolic 👍👍
We as a family of 11 stayed in deluxe rooms.. Toilets are not clean, water leaking issue is there.Manager is very helpful in cleaning it.. But since basically toilets are not good, as soon as cleaning is done, again leaking starts and bathroom is filled partially with water ...Lunch is good. TT court is there. Swimming Pool is bit dirty, we insisted to provide clean water on the KIDS section, next day morning they have provided the same.. Good support from the management.Cricket Ground is great. Children area is there.Dogs are there in the property, so if you wander with food parcels outside room especially non veg during night, High probability that dogs will follow you..Overall an average experience ...
We had a very disappointing stay. Deluxe room is not so deluxe. Felt like a local lodge. Room was not clean. Remotes didnt work. Whole building was untidy. Mistake on our part. We went by the photographs.
Its ok. For a just ECR drive and a stay in it. Nothing much. Even the bar is recommended only for local guys.
Good Resort.. Time spending with family in weekend is most memorable... Really good place to stay.
Service is not upto the mark.. The reception employees , who front end with peoples is not good. They should improve on people handling and tone is not polite. Resort should focus on educating employees on handling peoples.
Not maintained properly. Cleaning requires improvement. No proper room service
Nice place for corporate team outing. Not for family outing.Need to do the pest control .
I went there for a get-together with my colleagues. The rooms were not clean. Bed linen and the bathroom were also not cleaned properly. Water supply was unstable. Bath fixtures were in poor quality. Last but not the least, food at the restaurant was not good, undercooked. Overall , Dogs is everywhere & corridor are very very dirty totally it was a very bad experience. After so many remainder for housekeeping but nobody came to clean corridor. Swimming pool very very bad.
Courteous staffs, food taste good(like home made), peaceful atmosphere close to MGM Dizzie world
Since I couldnt give less than 1 start, I have to give 1 star.. We went for a team outing here... Turned out to be a pathetic experience.. No facilities at all. If you want to have some good fun, pls dont choose this resort. And the staffs are so pathetic. Horrible experience
Pathetic experience..Never book rooms in annexure building.Lightings r poor in the room. Bathroom with broken pipe handles.Restuarant night food is bad. Pools are not clean.The only good thing is Morning breakfast..it is great.
Food was awesome, but the staffs are little bit late to bring tge food more than 45 minits lag
Enjoyed the stay with my sons. Had good time.
Offerable price.. Cheap and best restort
We stayed here for a night as a couple who badly needed a break after this lockdown and all . Location was good . But they should improve their service ability and other fun activities. The games room was unfilled with gaming materials 🙄.Food was not complainable.
Good place to visit with family.. decent service.. had peaceful time
Horrible service. Poorly maintained. The package offer is a big scam. The men at the reception are very arrogant! Waste of money and time.
Nice ,spacious,shady coconut trees,decent atmosphere.courteoys staff.Food was also good although delay in service.Rooms need maintenance .
Worst management. We rented out this place for our wedding and had the worst experience. Even though the food was good, the rooms were insanely dirty and they couldnt even provide fan for the bride and groom in the lawn. No cutlery provided for cakes or any salads and the dining area was infested with flies so were the rooms. The place doesnt have adequate lighting so we had many poeple slip and fall on the wet pathways due to rain. The lawn wasnt mowed properly and the lobby was so dirty we had to ask house keeping to clean the place repeatedly with no result. The manager Nandhakumar is very sweet and pleasing while taking the order but during the event he is resentful and shockingly harsh post event. Its the worst experience from a resort and I plead with everyone never to host events in this place.
Dirty unhygienic swimming pool don waste money 🤑🤑🤑 instead we can sit at home... Mood spoiledWaste on money and waste of timeThere is no option to give 0 rating
Not at all worth for the money. Better stay somewhere else rather than trying here. No maintenance, Toilets are bad, Complimentary breakfast is also bad. Customer servicing is also the same. AC😭. No power sockets to charge the phone if you want to charge you need to disconnect TV and then charge. Never try swimming pool you’ll end up bleeding. No lift.But if you look from outside everything will be good.
Please please dont stay here with family or with anyone if you love your life.
Excellent Place to spend time with family. Food taste is excellent and Hygienic.
Very bad service in bar no proper side dish but the rate of beer is very high 350 rupees plus tax
Property was amazing,and staffs was humble and very helpful special mention Mr.Nandhu just amazing Food was excellent, keep it up.... We will come back again and again with my family and friends, I am personally perfer in this resort to my friends also, thank you
Very Worst ExperienceWe Booked Suite Room But the they given us seems like Lodge room . The Room is not properly cleaned Before Given To us . While booking it shows free Wi-Fi But there is no WiFi Or even TV we complained but they didnt even send any person to rectify the issue. The swimming pool is very worst not even properly celaned full of watse particles floating like dumpyard and the swimming pool Tiles are cutting the feet and Hurting the skin I had many cuts in my feets and hands Please Avoid these kind of PlacesWaste of moneyWaste of time
I am giving 3 Stars only for the hospitality and services provided by the resort, it was just amazing, they were really helpful. The only reason i am not giving a better rating is Because of the rooms and cleanliness, the rooms are not up to the mark and cleanliness of rooms and halls and restaurants were really below average. Only if this aspect they change upon I would definitely love to come back here.
Very nice place beach missing
Nice place ☺️ family enjoyment
Very Good place to hangout with family and friends...
Very Nice, we loved and a special thanks to Nadhu and team. We would definitely come again to visit Green coconut resort. Thanks again
Nothing special about the place.The served food was below average.
Dont waste money , not good rooms ,not hygiene , very bad service . All broken beds ,no lock in rooms AC water leaks TV dont work , food very bad , no safety aspect, no room service . Very very poor response
Good food, but condition of the rooms are really bad. Poor maintenance.
Bevaerages too costly, no basic facilities like room service, annaexure building is not suitable for family. Room cost is high for no facility
Not bad for a one off visit
Dont choose annexure building in green coconut resort under the impression that its part of the resort. Its located at few building away from the resort. Had I been told this clearly in advance would have avoided it. Its completely isolated from the resort.
First room cleaning service is waste calling for a long time and coming late second all landline are dead I dont know why they are keeping landline if it is dead
Main resort is good, but if manager find your as bachelor with a gang they will push for annexure building that sites outside premises. It looks like a lodge. We asked them to provide different room and they provided rooms inside resort premises in tha back. Room was not maintained very well but you get what paid for. Back side Hiranandani and channel water view is awesome
Good place for team outing
I booked cottage, its not worth for 3500 INR. Not maintaining good.
Worst organising and behaviour of the authorities was really bad. Money minded people.
Room was horrible... Nearby there is a open sewage.. the stay was really frustrating and totally fed up with the place... Worst experience
Accomadation ok. But service is not satisfactory.
Old property. Not as like before
A best place to party
Very good resort in ECR
Worst behavior5000 extra for 3hour at midnight
Good food with calm place...
I enjoyed this❤️
Rooms r not cleaned ,poor maintenance, not suitable for familys,Not recommend for family and couplesHighly risky resort when I using rest room water heater fallen down and broken the mirror and pieces of mirror cut into piecesPoor management doesnt response for any damage or lossBefore booking pls look at this
Acutally I checked in today early morning and taken a cottage for a day.. Believe me its not worth for 3.5k ..please go with any other resorts..No proper maintenance & Full of dust inside the tables and chairs ..Especially AC is very worst even I kept it in 16c but still it is not at all cool.Complimentary breakfast is fine
Nice place and good atmosphere. Quality place to spend time with our family and friends
The food and the way they managed was great. Only complaint was lift not operating properly.
Best leisure place in OMR!!!
Such a Beautiful Resort to Enjoy Well with Family. With Friends, it is a Perfect place to enjoy Bachelor Party!
Not worth for money.... Food as well as room maintainance,
Good resort. Rooms needs little more maintenance. Food was tasty
Worst service and room ambience.
The rooms are pretty average, with no good view. Not by the sea side, which is a minus. The food was surprisingly good. Recommended for bachelors and not family.
Best place to stay with family, we enjoyed a lot have lot of fun activities, great customer support and have good ambiance. We can let out kids in park have all gaming for kids.. And swimming pool is simply superbbbbbbbbbbbbbbbbbbbbb. We can enjoy with the family without any disturbance. Food quality is okkkkkkkkkk but they need to improve a lot.. Complementary breakfast not up to the mark, I expect buffet.. But it was not
Rooms no neet looking old
Good electrical shop
Nice food..great ambience..but not cozy like a fine dine restaurant..can get noisy when there are more pax..
Rooms available aprx 4k to 5k.4k rooms are average cleanliness only.The receptionist is so kind. One common average size swimming pool is available. Garden areas are good. Safe place for family. Available in ECR road itself so no need search. For beach need to cross the main road and need to walk aprx 500 mts
Very affordable resort in ECR
Good resort & for smal function recommended this resort
One of the best experience we had till now. The receptionist were really helpful and friendly. Excellent hospitality along with spacious rooms. More over the food and menu was awesome, special mention to Chef too.All the amenities were admirable and we all enjoyed a lot.My sincere thanks to Mr Rao for all your support.
The place sure satisfies people with a touch of comfort and convenience . A perfect place to conduct get togethers reception for a small amount of population like 100 - 150 people.
Standard room in the annex is not good
Nice location, though not at Beach side, very calm ambiance and helping staff. Feel like you are in a coconut farm. Food is little spicy but ok. I was on a day out for my corporate meeting, the place is clean and no idea about the rooms. Nice swimming pool and the sit out near pool is relaxing. Good to have a lunch on the way back Chennai when you are traveling towards Chennai through ECR.
Behaviour of some authority was worst
Wrost rooms,no cleanliness, average food,Ideal resort is tooooooo good
Green Environment but should have maintained the cottages clean. Food is bit costlier as well.
Wonderful place to spend weekend with family or friends. Great play area for kids. Delicious food served on time.
Fantastic place to.hang out..!Lots of space to enjoy around and well.maintained swimming pool even kids can enjoy yo the core. Friendly service personals.Still the room.and maintenance can be coordinated well, we had some issues like plumbing and water issues.
Dis 5 rating is for s staff n deir service.. Food was also good..
Good place for get together in small groups👌🠼.. Swimming pool was well maintained and sports space was really good. Good maintanace overall. Only issue is AC could have better in rooms since cooling effect in both rooms that we booked are not expectation.
Room are good
Its a decent resort, dont expect too much, its a budget friendly resort.
Worst place.standard rooms- no chilling in AC, A b&w tv, and a problematic door lock, No flush..waste of money, will never visit again
Such a lovely place we all totally 5 families went there. Our kids also enjoyed very much. Very affordable price including food . Room was more spacious, near and well maintained. Staffs are took special care for us. Thanks to green coconut team.
1. First of all, If you book the resort online on any specific website, then they would recommend you take the room out of the resort campus. Because of the online rates. People who think this has a cheaper price would only go at shock. They have a lodge adjacent to the resort campus and theyd only ask you to take the room. If you insist you want to change the room, then theyd say they dont have any rooms left in the main campus. This could only be considered a Lodge. But, after a while of conversation and arguments, theys say there are deluxe rooms available at an extra cost. Which will be twice the price of the original cost you have already paid.2. The room service is the most pathetic. We were a group of six people and we had a lunch ordered in the restaurant within the campus. But, they wouldnt take back the plates when needed and wouldnt consider cleaning the room when you needed. A friend of mine wanted drinking water from the previous night, but they wouldnt care to deliver it or even respond on a proper note.3. The rooms are too old to be good enough for the price paid and calling it the deluxe rooms is a pathetic situation. The rooms smell very bad at the first instance. The bathroom have no proper drainage system. Salt water throughout the campus.4. The food is the only good part. But the cost paid is 1.5 times the original price available in the city. Also, they take a 30 to 45 minutes to deliver the food.5. Preference of customers and partiality in handling them. The corporate people who come in a large quantity for weekend parties are given the first priority. They dont welcome or even encourage the low volume customers. The whole space of the resort only has enough space for very few activities.6. The complementary breakfast was good in my view, but that too will be good enough only when you go on time. anytime later would only be served the bread and butter.7. The receptionists were rude enough to only extract more money from the customers. specially, the people named Raghavan, Charles & Iqbal. Hopeless customer service and the was of extraction of money was vital in my view.Verdict: For a lodge facing far away from the beach with worst customer service and over priced food, you could stay back at home and enjoy a great day watching TV and playing with your kids.
Its the best hotel in the town. The rooms & services of this hotel are just excellent. The managers & even the other staffs way of approaching is very good. The food over here was just excellent too. I would like to suggest this hotel to the other customers as well.
Not bad
Health check,Reception ,hospitality are very nice. Area is maintained clean and hygienic.
Food options is very few....
Need to improve Hospitality of services.... Food is good...Pool is neat nd clean.....