Horrible customer service. The lady in the counter does not worry to ask what is needed even after me looking for her attention to place my order.She was very busy writing the return receipt to her stock vendor. I requested her to give me a cake and continue her task but she rudely replied I must wait till she complete her stock list as the vehicle is waiting as has to go to other branches.She is more concerned about making the stock van wait for 20 second more but comfortable to make the customer wait for next 10 mts till her work is done. NO VALUE FOR CUSTOMERS TIME. I shall post her lethargic customer service video for peoples review.A polite suggestion to McR team, Kindly invest in upgrading your staffs soft skills.With such brutal customer service its very hard to retain McRennett brand image.Wishing this branch a good luck.
My kids favorite .Good place to get pasteries, cakes , chocolates and savories. They have los of haldiram savories too . Varieties of breads are limited. Recent addition is turmeric and basil bread.Cakes and pasteries varieties are good enough. Please check the condition of puffs and other items before buying it . Once i ended up with stale puff .rest is best .
Store unclean, workers not wearing masks. No ventilation and the pasteries sold were stale.
Ok
Worsr experience with mcrennet in 1000lights branch.. I regret the services provided by the sales executives was worse.. Mr.sakthi should be trained properly on how to treat the customer he is showing his attitude as if he is the owner of the outlet.. I really appreciate mr.eazhmalai fa his kind service.Its really disappointing that the cake which i ve ordered was chocotruffle but the finishing and shape is not good at all.. Extremely disappointed with mcrennet 1000 lights branch.. Never visit again
Very worst i never ever seen like t.nagar mcrennet shop.I placed order today 3kg blackfarest cake for bday. i got cake and shocked because i spend 2000 above for tat cake buf look like very worst. without any decarations nd even name tooo.tat cake look like bought from roadside shops.tat shop nothing having for decorating irems very worst. here after i never go tat shop.waste of money
The bread here is the softest i tasted ever. The cakes you order is of good taste. The staffs are courteous and sincere too,McRennet should further take care of such staffs with better salary and perks, facility. Parking is a good facility,4Wh is a luck if u get space, else it can be managed parking on the side of riyas
As with all mcrennets in chennai, only meh 😕
Wonderful place and friendly staffs!
Taste and quality is good
Softy bread....yemmie
Costamer friendly