I booked for today @4pm delivery. No responsibility to call customer and update delay. I had to call back by 5 to get an answer. They said it will come in 15mins. I could sense the delay as it was raining. Clear sky around 4pm on delivery time. At 7pm they call and ask to collect delivery. When I said cancel order, immediately responded that delivery boy is coming in 5 mins (response was spontaneous coz I cnld from my end and no advance was paid. Had I given some advance I guarantee no one would have come up for delivery). I had to cancel the order coz it was expected by 7.30pm for a rqst for 4pm Had invited few guests for a celebration. They all left empty handed without cake cutting which left us embarrassed. Worst customer service. I can very well understand it was raining but It was I who chased them for the delivery even though no advance paid. Had I paid the advance it would have been hell of an experience.
Hi Team,I am a regular customer for fb cakes karapakkam, I used to buy velvet cake 2+1 usually. Since its our wedding anniversary I ordered for butterscotch cake 1kg and paid 790 but when I went home and saw that it was a sponge cake with fresh white cream on the top.we really got disappointed by seeing this. If you really care for customers. Kindly call and let us know..
The cake was nice, fresh and delicious. I totally enjoyed your flavour.
Quality was very good... Cake very tasty .. customer service is very good ... So proud ur customer service...very good experience Thank u so much ...
Zero star, I ordered eggless cake and paid extra amount for the same but received cake with egg.Do not book cake from this shop. Very bad experience. Also cake was ordinary in taste.
I am ordered for minimum in 15 cake above all cake is good I am order for only white forest is my favourite
Ordered eggless cake for my daughter birthday . But received cake with egg.
Very good fresh cream cakes and service.
Ordered 2 cakes for birthday. It was tasty and perfect designs. Deivered on time as discussed
Fonded cakes are very much attractive in this place
Cake was mass low cost good flavor economy friendly my wallet
Worst place for vegetarians. The Sales person doesnt know what they are selling and they dont have knowledge about their products. For example: one person told me they have egg less pastry. Few moments later another person told me they dont have egg less pastry. More over all their products dosent have veg or non Veg symbol. I usually buy birthday cakes here. No more FB hereafter
I am regular customer cake is good
All time offer - Buy 1kg of any cake and get 1/2kg free. Also the speed and quality was great in my experience. Atleast I have ordered for more than 20 times.
I ordered 1.5kg birthday cake today (27.12.20), they said, shop will open on 8am but Im already wait upto 1 hr from 7.59 am now time is 8.55am till they are not open their shop. I tried their contact details, theyre not responsive. Waste of time and my money. My plan fully collapsed due to their irrespective activities like this. Fruits and bakes are not professional, why they had contact details, why they give assurance of delivery on days.... They need not open branches... Bcoz theyre not on time... Im not refer my friends and colleagues. They wasted my time...😡😡😡😡😡
Very well made cakes and good services.......
We ordered eggless cake they give egg and customer care not a value number not a proper response this shop worst cake
I ordered photo cake. They promised that they prepare tha cake at time but they didnt do that.
Never place an order for cake in FB Cakes, had a worst experience with respect to their service. Requested cake at 7.30 P.M. But it has been delivered only by 9.50 P.M which is crushed completely at top layer of the cake. Only thing, which is satisfactory one, they have refunded the amount for the cake which I didnt accept it.
Single ⭐ is growing FBBut I give 5 single ⭐Because always FB 5⭐Super ⭐Love u FB cakes 💗
Taste good!!!And satisfying 😍
Cake was yummy. On time delivery. 1/2kg free for 1kg..worthy...
Caked delivered with the incorrect name ....I spent 4500 for that which is worth less....its my son first birthday cake ..they are careless on their service and not professional...even after raised complaint no one reached me to check the dispute.....
Excellent service
Very good cakes.
Value for money and taste is too good
A very good cake shop with exciting offers and reasonable price.Taste of cakes will be good.It is located over the main road.Offers high chairs for mini plates, like pastry chats and sandwiches.They offer half kg free if we buy 1 kg cake.Also in pastries such offers exists.Good taste at good price, good place to have desert with friends!! But bakery items more preferable.Apart from cake, pastry sweets, birthday party decoration item also available.
Best cakes of all places
The quality what they are delivering in the price range is awesome and rare to find. Same prices other vendors are offering for 1 kg but here with same price or 100 Rs more you can get 1.5 kg cake. Really awesome.
Its one of the famous sweet shop in OMR road, Chennai. I personally feel the price tag of each sweets much higher rather it should have reasonable/competitive price. In terms of quality better. Suggestions to the management to bring down the sweet price as the other shops are competitors and they provide in lower price.
Good product...nice hospitality
Very nice. Brownie blast was excellentCompetitive * best price for 1.5 kg when comparing with other shop. More varities with nuts....
It is good and occupy 20 people.Maintained neat and clean.Fresh juice, cookies, sweets, cakes are available.Famous for fresh cakes and birthday cakes..But the sweets over there are expensive..
I ordered a cake for my dad’s birthday. The cake came out very nice and it tasted perfect. I am not familiar with these types of things and they were very helpful and gave great suggestions. I will definitely come back here for cakes and desserts.
You can buy the cakes with offer here. If you buy 1kg, you will get half kg extra. They are offering new flavours with nuts. Thats awesome.
WORST CUSTOMER SERVICE
Too good service and quality of the products ...Very much satisfied with the cakes which I ordered with them....
Mouth watering cakes with good service. Variety of sweets with a traditional touch which we loved it. Ambience is good.
They do business. We do order cakes extensively but here they are fresh even though prices are very high other than 1 1/2 kg which means 100-150 rupees high when compared with other shops for 1/2 kg or 1 kg. But most of the items are fresh.
Recently ordered Cake for farewell of 1.50 Kg but they give free of 750 G totally 2.25 Kg for 1666. Taste is good. Always offer available.
Cakes was good for price.Its better order directly instance order in swiggy,uber etc... chance to get complement by ordering directly
Cakes and PastriesGood stuff
Lots of varieties.. Better go for pre booking. Dont prefer spot cakes.
My wife bought the cake for my birthday. It was the first experience from here to buy the cake. As the shopkeeper told as they have introduced new variety and he insisted to take the order of that cake which is Milky blast. My wife ordered the cake on his words as he have told it is the fast moving cake now and to try the new variety. The Milky blast cake was ok. We got 1.5 kg cake with 2 packet mixture and 2 packet of halwa.Selection of shop and where to buy cake is our personal, but you can take a look here.
Nice customer supportLot of flavours are available here.They maintain places are clean
The most customer friendly shop in OMR. They are happy serving. Good time to spend there is any evening with your friends.
Nice one.
I have visited kara pakkam branch to buy sweets and birthday cakes. Taste wise it is very good. Theyll provide offers with different combos
Amazing cake and loved their prompt service. I ordered a Milky Burst flavour....melted in mouth
Good place to have juice, milkshakes, small pizza. They always have an offer as if you buy 2 juice/milkshake/cake, they give you 1 same item for free like buy 2 get 1 free.Slightly costlier than this type of shop
Blueberry blast... Excellent.. service is really good
Good things are they give a lot of offers and stuffs are relatively inexpensive.On the other hand staff is not well coordinated, waiting time is high and sweets are extra sweet in taste.
This is place were you can see the real customer satisfaction and the carrying. Also taste of snacks and offers are rally awaysome.
Great deals with sweetsBuy s sweet and get free offers are goodDesent bakery ...Good for the sweets and cake
Excellent Service. Wonderful taste. Reasonable price for Cakes.
My to-go place to buy sweets and snacks. You will always have some or the other discounts here.
Tricky offer of giving you half kg cake free for 1 kg cake but the price of the 1 kg cake is equal to the price of 1500 grams cake. Wake up guys.
Nice cakes
You can get Cakes for low price here also Sweets and Snacks are good .
On time delivery.. have ordered over 6 cakes.. All or tasty and good 1..
White forest worst cake ever. Dont buy and quality also very worst.
I ordered cake for my friends birthday. The cake is delivered in time and also tasty..
Great shopespecially the variation available in this shop are totally intriguing and you have the loads of sample distribution over the entire space in front of you
Nice bakery and sweet stall with wide range to choose from and with lot of regular offers.Good service too.
Pre-Booked a bday cake for home delivery and pre-paid for the same. Invited friends and waiting for cake to be delivered from 10AM. The delivery guy delivered to some other address. Spoiled the night.
Good sweets and cakes available here. Family n kids can enjoy here
They deliver the cake with in 15 mis of order.. The taste is also super
Cake was so yummyyy.. my baby enjoyed alot.Cost is reasonable. Totally happieee.
Cakes are so good and its a good place to give a suprises tooo
Ordered red velvet cakeTaste was not all goodGot disappointed!!!
Very fast and good delivery... Compare with other shops.. fb- is little high price...
Pricey for medium quality. Overall fine
Thenkhuzhal and kaimurukku are more oilyDont add more vanaspathy fpr softness use real ingredient
Quality of baked items not up to the mark.
Good service
Good taste and I order suddenly but they delivered correct time, so thanks a lott and super service thank you
I ordered 1kg cake @ today 7.10 pm , promise delivery time at 8 clock but delivery was made @ 8.45 p.m...Children at home slept before the party..Too late delivery..
Good taste and its offer (BUY 2 GET 1)
Selling all old products. Dont buy anything from this place.
Super
Great place to hangout , have some exciting offers to avail.
The food is very cheap compared to other similar shops around. There is always some offer...
Good service.. Good quality
Loved the cakes and Snack Items . Juices were also gr8
Very good service and food
Everything thing is good except price.
Good quality cakes at reasonable prices..
Great Marketing Strategy ... ! Good in quality too !
Cakes are tasty but prices can be bit cheaper
Absolutely delicious and one of the favourite restaurant.
Today morning I went FB cake and I place one banana milk shake first price was too high 60 rupees and the quality also not good even they put only off banana of old. Waste of money ....
Cake is fabulous...
They are not punctual for maximum no.of times. We used to order on a regular basis but now we have changed our view, as they are not giving the delivery on time. Once we ordered cheese cake, our team mates got headache and food poisoning the same day night....!Now we are totally disappointed with them...!
Good place to try sweet Golden cake sweet is awesome must try
Good