No service / Poor customer care. Be careful while buying product from this showroom.My experience:Purchased RT 40 home cinema 5.1 last week at this showroom and it was assembled 30 Aug.From 1st Sep if we connect Bluetooth lot of noise coming. When we reported to Show room professionals no response and not attending calls.It seems they delivered me defect product.Havent expected such service from this showroom and Sony..Will they read and respond to customer and address this issue ? Lets see.I called today as well and no response.This was resolved now.thanks team
Ordered via shopatsc.com during pandemic July 2020 when Amazon & Flipkart werent delivering headphones. Desperately needed a headphone for work from home. And Sony sent the order to Anna Salai Sony and immediately the very next day they delivered it. Headphones was new in a sealed package. So far no issues on the headphone except the ear cups outer material peeling off. No structural damage. Really appreciate the quick delivery.
Today I enquired about ps5. They are having the stock . But forcing the customer to buy bundle which comes around 67k. This center itself money mongers. The official price of ps5 itself is 49k.I have already enquired the product on February , they told me I will get it when stock arrives. After waiting for nearly 6 months , finally they are forcing to buy bundle.Note : I have not brought ps5 yet. In my previous review , when I addressed this issue. They are telling me that I am scalping the ps5s.Guys I am too a normal guys like you who is waiting for the thing which i enjoyed playing.This center guys are very money minded person. Dont fall for their trap of buying bundle.I am kindly requesting you guys again dont fall for this official scalpers.
When ps5 will be in stock iam calling and asking every week but you are saying next week next week
Very worst . While I pre-booked ps5 in Feb . The sales person forcing me to buy ps5 with two games bundle. Forcing a customer to buy any thing that they not need is very worng for any business. Hope you guys not give false promise by forcing ps5 bundle .A long time sony customer since PS1 days . Very dissatisfied.Edit : Again today they have stock , still forcing user to buy bundle.Official retailer itself scalping.😔😔Edit : I have not brought anything from you guys. Today I was hoping to get one . But that sales manager forcing to buy me the bundle. I have not brought any console.Guys this sony centre is very worse. Putting blame on customer.Manager itself scalping the ps5s.Kindly guys never visit this centre.
Yesterday I called sony centers guys regarding ps5 , they are having stock. But forcing me to buy bundle. Which is not good.This people are money minded person.Dont go this place to buy anything.Worst official retailer.Official scalpers.
I Called the Manager for Inquiring about a Purchase, and he seemed to be very Hasty and Angry. Never expected such a rude and Harsh behaviour from a Company like Sony
Neat and spacious. Centrally located near Radio Market on Anna Salai.Very Good Ambience. Courteous customer support.
The best place for all your SONY Product needs
Good demo section, felt happy on their discount, billed better price than online purchase n free delivery locally, arranged installation n products demon on other states too.Happy
This showroom is the go to place for buying authentic Sony products in Chennai. If they dont have it then you are likely not to find it here in Chennai.
Good 👍
About serviceWorst service I never expected from my life.....
Excellent service . Bought PS4 here through online payment and its delivered within 45 minutes. Friendly service .
Excellent. Neatly maintained with due covid - 19, precautions. 👍
I I purchase one brand new Sony bluetooth headphone Wi c200 but headphone is working only 7 days.than not working right said I ask Im he told me you go claim the warranty at Adyar .. totally time and cost waste
Responding is very good sir.....
Very expensive compared to smaller certified shops. We came here thinking this was a trustworthy shop and got scammed 25000rps!!! We had to fight a lot and only got 15000 refunded at the end. Dont buy there, the service really doesnt worth it.
No fan was ther it was sweating too much
It was good enough to buy TV and home theatre system... Its nearby Richie Street
Giving more discount then other sony centers
It does have the best collection for India but then it doesnt have any remarkable products on display.may be just TVs kind of showroom .I feel they might improve more.the staff are really good and more helping. Has ample parking space too.
Nice place to buy sony brand items compare with other branches
Worst behaviour by personnels here.Have been here thrice and faced same issue everytime. Staffs are not dedicated enough and doesnt involve with customers actively. For name sake ,they come n attend the customer and jump to a new customer. Improper behaviour as well
Very nice place. Warm n friendly staff.
You can visit once..it depends on their mood, sometimes the people here behaves well sometimes not.But just fuc* off.. if you just want to check any sony product sample... you can check and use it to make your Final decision.
Best place to buy all sony products..wide range of sony electronics..Led tv, home theatre and all accessories at one point..
No Proper details provided over the phone. Very harsh! And rude behaviour
Nice Team
Can I buy ps4 on EMI?
Good customer service.but product price are little high compare to another shopping malls.
Good shopping experience
Very good service and aftersales support. Highly recommend for Sony products.
Excellent in customer service and polite attitude.
People working there dont explain features and difference between models
I bought a new camera from sony center...the shop really provide a good quality and good response
Nice quality and Good support
Not a good place to buy Sony products and got dull experience because sales guys not interested to sell anything there
Staff is polite
All flagship products of Sony available here. The prices are reasonably good. Service is ok.
Big SONY SHOW ROOM & Good Service
Good service and response.
Hi all,I am Prabhu Durairaj. I have been in a positions of Manager Banking and Team Leader Finance Operations.We have visited yesterday to the showroom 08th Sep 2016 to this show room.I had very worst experience with these show room people.I would not recommend anyone to this showroom and might file complaint legally if required.They do not know how to handle customers and that too senior citizen people.They do not have patience to answer customer Queries. The show room Manager is also being rude in answering customer queries.This is a very serious allegation being on retail market and handling customers not equally is an offence. And being dealer for such brand and this behavior will affect sony customers like me.Probably this issue will be taken to senior authorities for their notice.
Good customer service, but not explaining properly about speaker installation.
Very nice. Superb care for customers executive.
This seller is so expensive, their customers became a joke amongst his concurrents!
An hypocrite receptionist, broke the power button While checking phone and said that they will replace it while servicing but at time of pickup she told completely opposite. Some guy in that service center fixed it with glue after some voice given.
Good customer service... very responsive
Simply superb!
Manager Communication very bad and rude....They cant able to deliver products to places more than 2 km from their shop.Over all bad experience...Please visit reliance digital or chroma for better experience and better price.
Nice experience. Good response from the executives
THE Best electronic devices sales and service in the city
Went there to buy a home theatre. Enquired about the products,response was very bad, not even explaining the features, those people who are working there are racist i think. Not even responding to the dark coloured people. But going behind the fare ones.I personally experianced it, I ll never ever buy a product there .....
Sony always maintains high standard in everything they do
As usual... splendid display of Sony Electronics..
Bad responsibility to there customer if they come to ask any replacement or repair with warranty
The people in That place are very rude they very lazy even to explain the things there.
Worst store! Not responsible worker in this store!
Nice I bought Sony xb 950 b1
Sony centre people are always dont respect for customers... All Sony centre are same
Best products to buy
Sony all electronics in one place
Authorized place to buy Sony products :)
Gud service from excutive
No response
Its not that you are watching TV, the view through Sony TV is like you are watching true nature as it is, with all its glory.
All Sony products like phone, TV, Play stations, earphones, headphones, pen drive, Home theater, speakers are available.
Good place and decent marketing people
2,times I bought headphones my dear
Good place buy in Sony product
Hopeless. Better discounts available in other centers of the town.
Excellent display and good competitive pricing
Very worst service and not answering call
Okay okay customer service, one stop shop for all Sony products.
Good ambiance and customer service
Good Experience
Good service
Ultimate shop for SONY products
Good customer support and service
Good earphones
Too much price
Best products in world 🌍
Good could have discounts
Overall good
SUPERB LARGE SHOWROOM..
Bike parking is available
Good
Nyc customer service
Good public relations
Excellent
Head sets can be tried before purchase
Good
Good selection, prompt delivery
Good
Poor serviceAs well as sales
Good
Costly but Quality products
Smart service
Good service