One of the worst broadband. Lies & lies & lies. Tired of calling them, & explaining the situation. Thank you so much for the third class internet connection.
I think they provide the most professional service in Chittagong City. Connection is stable and enough good.Best servicesFast to faster services,Thanks Cloudone Family
Its a high speed broadband service provider. They provide uninterrupted high speed internet at the most competitive price in the chittagong. They have dedicated and professional customer service teams and they gives admirable service.
I have been using their service for almost two year now. During these time, i got two more connection on two different household and referred alot of relatives to them because they have a reliable connection, decent customer support and consistency when it comes to uptime. Recently, my package was changed to FUP due to my usage exceeded 100gb previous month, this change wasnt notified so when i was getting reduced speed, i contacted their customer support and they denied any issue on their end and said everything is working as intended. I logged in to their care web page and found out my package was not infinity 25 anymore! I notified them about this and they sent someone after a week to my house who then told be this change is irreversible! They advertise their internet is unlimited and they never mentioned anywhere about FUP or its terms and conditions. The only solution they gave me is either keep using with reduced speed ( roughly 2 mbps ) or not use at all.TL;DR Their Unlimited internet is actually limited and if and when you get FUP ( which they wont disclose nor will they notify you), you are screwed.
Bad internet unstable speed bad service and if you are a gamer never take this isp and you cant browse with this internet the speed keeps on jumping from high to low
I think Cloudone is the best ISP in Chittagong. It’s communication with clients & service system is superb in single word. They maintain a chain of rules from taking a complain to closing it & must be taken a verbal solved as well as satisfied consent from clients. Thanks Cloudone for your supports & services.
I appreciate their supportive team. They try to early response & problem resolve quickly. I am using almost 3 years.
Im doing office work from home, I have not faced any problem. However, even if I make a complain, They give solution very quickly. So I think this ISP is best ISP in CTG
Cloudone is well known and one of the top ISP service providers in Chittagong. I found out that Cloudone has a great reputation for customer satisfaction and internet services.
Recommended the ISP. Service is better and most trusted service.using 2 years they are support friendly and fast .
I am using this connection from a long time,their service is so cordial and effective.and their connection is also good.
CloudoneBest services internet speed fast Chittagong City
Definitely best ISP in chittagong.Very professional team.Fastest support.
Customer service is very poor and internet speed is not stable. Very hard to work with this kind of service.
Supportive and best service provider Ive ever seen.
Very reliable for fastest service & humble behaviour.
Its my Best ISP in service.
Best isp in ctg
Worst isp ever in my area. It’s been almost 2 years with cloudone. They were pretty good but now it’s very bad. Customer service is not good, poor internet speed with high ping. Barely able to play any games.
Bad providers, their net is so slow, most of the time dont have a net ...
Cloud one Best ISP in Chittagong
Early response & Best support team.
Best ISP In Chittagong
Worst service I have ever faced. Cant do any online classes at morning. I need to conduct my class through my mobile data. Throughout the day just a voice whatsapp call couldnt do properly.
Best ISP in Chittagong.
Best ISP in Chittagong.
Comparatively good service with strong customer response.
I gave 5 star 2 years ago. now they became so much commercial. not even worthy of one star!!!
Worst Isp Provider In Chittagong
I gave 5 star a year ago. Service has been declining since then. They used to provide decent speed.
Ok ISP not very good
Daily drop net link. Customer care behave rude.
Worst isp ever!! Has a bad speed,cant even provide good ping. And most of all it suddenly stop giving internet and stay like that for more than 10minutes.worst isp ever
Absolutely useless service, their fiber is cut for 10 days out of 30 days
Worst Isp.. Completely failure to provide service and link down for more than 24 hours ..All Isp need to change the prepaid payment process bcz in a month 4-5 day failed to provide service..
Right now they are too bad at providing internet service.Probably the worst-ever.
Best ISP in Chittagong
Not worth even 4 star
They behave so rude.They will continuously keep saying you ‘your router has a problem’.No matter youve changed your router.Their service is too bad
Very good platform for download
Faster Service & Cordially supported
One of Worst internet Service provider
They provide very good ISP service with fast customer service facility.
Very few things can be worse than this.
You e favour.Go and buy internet service from some other company.. But dont Use Cloudone..for first few months their services are great. After couple of months service and connection drops down horribly.their customer service behave well but they do not treat the connection problems. Huge ups and down in ping and connection.alot of time in the day internet Doesnt exist...!! If you’re a gamer especially try something else.dont ever buy connection from this company. I have been using their connection for over a year and now im changing my connection after complaining for over 3-4 months and having no solution
Best Service Provider
Firstly it was good. But now it has become the worst internet I have ever seen .Even after complaining they did nothing.Now the speed is less than 1 mpbs
I have been using 25 mbps since July 2019. From then I had been informed you about the problem. Can’t even browse Facebook with that so called 25 mbps speed! Watching video is so far!!!Now I am thinking 🤔 about your service.
The worst internet service provider u can ever think of 😑
The service in general is pleasantly professional. Very responsive while needed. In my opinion cloudone is a quality ISP in Bangladesh.
Please never ever use their service again. Worst customer service and rude behavior. They dont even deserve 1 star rating.
Their support is totally horrendous Dont get this internet connection, thereare far better ones at lower cost
Worst ISP in Chittagong!
In this time Worst internet service provider
Worst isp in Chittagong
Anyone reading this comment...im going to do you e favour.Go and buy internet service from some other company.. But dont Use Cloudone..for first few months their services are great. After couple of months service and connection drops down horribly.their customer service behave well but they do not treat the connection problems. Huge ups and down in ping and connection.alot of time in the day internet Doesnt exist...!! If you’re a gamer especially try something else.dont ever buy connection from this company. I have been using their connection for over a year and now im changing my connection after complaining for over 3-4 months and having no solution
Faster speed
Bast isp
Good ISP service in some of the Areas in Chittagong
Service was good before few months ago. day by day becoming worse.I dont recommend.
Very poor service in chittagong, automitacally disconnect in the midnight when i start to search Mia Khalifa.
They have done some tremendous works. Keep up the good work.
Worst broadband
The worst network service provider like I cant even use it for 1 day peacefully,everyday there has to be a lot of lagg and connection is the worst ,dont buy itttt
Please dont take their connection. Trust me, I swear to God, Cloud One is the worst isp of Chittagong. They give 1 Mbps speed after you subscribe to their 25 Mbps package. Massive Cheaters and super frauds of Chittagong. Get a better connection instead, but please not this. I can tell because I have used it and it sucks big time.
Below average isp
I have used since 2 years its getting worst day by day!!!
There is no worse network in Chittagong
Need Improvement (Speed Down issue atleast 3 days in a week) that sucks
I took their connection 2 months ago..within 15 days their connection becomes slower then goes 30 days the speed is literally 3mbps and sometimes there is no internet...I complained a lot of times, they fixed it for a short times but after 1 day it became even slower than b4..the worst ISP of chittagong..I signed up for 25 mbps gives me 2 mbps ..doesnt even give me 10 mbps..FRAUDS!
I think they provide the most professional service in Chittagong. Connection is stable and good enough for most users.
Good service provider
Nice service..
Fine
All time buffering....Poor video quality all time,, Service is not satisfactory....
Too bad service . They even dont receive the call when I have problem on my connection😡
They definitely provide one of the best services in Chittagong. Im a new user and I opine they are the best.
Very reliable ISP service provider.
Definitely best ISP in chittagong.Very professional team.Fastest support.
Poor service. Too much disturbing.
At first the quality was good but day by day its became bad
Update: Previously I gave them 5stars. But after using their connection for more than 2 years, their service have become worst day by day. Their connection is practically unusable from 6pm-12am. Customer service will argue with you rather than fixing things. This is really sad, how a company went from best to worst in a couple of years. Will not recommend Cloudone to anyone in Chittagong anymore.Old review: The team at Cloudone have exceptional customer service! So kind, helpful and informative. They have setup my connection within less than 16 hours. Their technician and cable men were very polite. And the internet connection is also good. I would recommend Cloudone to absolutely anyone.Wish you guys good luck and keep up the great service! 👌
They give awsome service..
Services are getting worse day by day....
Disappointing service. sometimes they act unprofessional. Think twice before u take!
Wrost
Im using their connection for long time... They are really good at first but now they are worst
Very bad coustomer service
Number one isp in ctg
Is this internet service not only Chittagong, I want to see all over Bangladesh.
Give 3 mbps instead of 20Mbps very annoying
The service is great.
Very poor service
Keep the good services Alive
Great internet service
Recently now Facing Huge Packet loss in Game server was good in May june July... still didnt fixed yet.. I will change my review if they fixed it.
Signal not strong...