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Memory Express Computers Calgary North West
Dalhousie Station, 5005 Dalhousie Dr NW #167, Calgary, AB T3A 5R8, Canada
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Ma
Review №1

Along with being really helpful with picking out parts for a PC build, also really flexible with returns. A sales employee sold me a motherboard that didn’t fit the case I bought - and I unfortunately had already thrown away the box the case came in. Manager was understanding and allowed me to return the case. Good customer service.

Ni
Review №2

If you want amazing customer service experiences, head down to the NW store!! Honestly, say goodbye to Big Box Retailers and online shopping. If you want to access expertise, quality products, and solid prices that work for your needs, then look no further.Joel provided benchmark service the other day; what I always look for and what every service provider ought to strive to accomplish. He was a friendly, professional and knowledgeable staff member who was genuinely engaged and believes in what they do. I didnt go in looking for help, but I was truly helped and my expectations were blown out of the water. Well done, sir, and well-played Memory Express. I will be a loyal return customer for any of my computer or electronics needs. Thanks for the experience so far and see you later today (seriously)!

Ca
Review №3

Been a customer for 15 years and the quality of service hasnt wavered. Great deals, and knowledgeable, friendly staff. I typically will watch their online site for sales and come in with a list of items the staff find for me. They also kept my computer purchases on record so they can tell me what parts (RAM, wifi cards etc.) would be compatible when I want to upgrade. Ive had a low-stress tech shopping experience every time.

Ed
Review №4

Amazing customer service from the research of parts for a new PC to purchasing of a final custom PC (thank you Tyler). Tyler was very knowledgeable and provided amazing choices for my price range. My PC was in need of repairs over a year later in late April due to a dead hard drive, Luke and the tech (sorry forgot his name) provide a great experience and were extremely professional and informative on the issue and how it was going to be solved. Every experience I have had in this store has been fantastic. Recommend using Memory Express and their services.

An
Review №5

Tyler is absolutely amazing! Always happy with the service. Not just with Tyler, everyone in the store is very helpful, in good spirits and always goes above and beyond. Wont go anywhere else with my computer needs.

Ni
Review №6

Manager is top notch and hands down knowledgeable advise to customers and his staff. He gave me a fair price. And I will come back for more fair price. ( ͡° ͜ʖ ͡°)

Ja
Review №7

This is where I went to get my first components for my first computer build when I was 10 with my dad, and now I am nearly 30 and they have spread across Canada and Calgary, but are still the same great store.

Vi
Review №8

I recently built my first PC with parts from Amazon. Some of the parts ended up not working right, and when I had issues with the PSU being old and the motherboard being faulty, the staff at this location were extremely helpful in helping me confirm the issue and sell me a quality product with a good warranty attached to it. Now my PC runs amazingly!The sales associate Joel was able to sell me a fantastic motherboard when my first one was not working, and also saved me money with a different model that worked just as fast.The service team was able to test the PSU and motherboard to help me pinpoint the issue on my new PC without any additional fees. They were extremely friendly and I highly recommend this location especially if youre new the the tech scene!

St
Review №9

I had a great experience at Memory Express in the NW of Calgary.The staff were well informed and friendly. They helped me find the laptop, and the mouse I was looking for.I really appreciated that they talked to me respectfully and answered all my questions.

Ch
Review №10

I had a very bad experience at the NE store on price matching where they told me to go and buy the item I was looking it from there competitor aka online and starts with A. I figured I would give Memory Express one more chance. I called the NW location about a GoXLR Mixer that is listed on A from the manufacture. Memory Express Price $584.99, online $499.99. As I was told on the phone that they might be able to but have to get manager approval but seeing it is from the manufacture most times it is only from a retail online or location and can not give a Yes or No till it goes to tender (Ready to Pay). So not yes or no answer, a maybe answer if I go to the store. Hear is the problem I try not to go to places I dont need to go with the whole being told to limit your travel as we all have been told to flatten the curve. I really want to shop local to help out businesss, but when I get a not a yes or no answer why would I waste my time when I can just click away and get it delivered. Memory Express has to change there policies as I will not deal with this company again when they are $84 over priced. $10 or even $20 I would consider to help local, but $84? I dont think so. So thank you for reading this and helps others to be more educated on how many products from Memory Express are not a little over priced, but not even close.

Ch
Review №11

This has been my favorite place to buy computer parts/accessories and service my computers for years. Knowledgeable and patient staff, great prices on parts and labour keep me coming back. They match lower advertised price so it makes sense to go there and pick up the item right away. Plus, keep the money in the local economy.

Be
Review №12

MemEx had always been a great place to get local computer parts, and these days that is no different./

Al
Review №13

Staples should give the That was easy slogan to these guys. Super helpful and very easy to deal with.

Jo
Review №14

Joel Hager is just the best. I went in with a basic idea of how I wanted my new PC build to go & Joels incredible knowledge & friendliness were invaluable. He asked all the right questions & freely offered explanations of all the small details I hadnt considered. I never felt like he was trying to upsell me on anything & I left with the confidence & parts to finish my dream PC.

Sh
Review №15

Like everyone else working from home, when your computer sends out the warning signs of nearing the end - I could not risk waiting for a full failure to replace it.The Sale Rep asked great questions. I explained how I use technology and he show me options. He was clear and used plain language on how each unit would suit my needs for today and well into the future.Also, I needed a new mic for our podcast, The Recruitment Flex (check it out!) so I bought the Rode NT-USB. It was more expensive than buying it on Amazon - but so glad I bought from Memory Express. Have you ever tried to return something to Amazon?After hours of trying to get it to work, I took it back to the store. They tested it and yes, it was defective. They replaced it and I was on my way with no fuss in under 15 minutes!If there was a 5-star Plus category - I would give it to them.BTW - I had been to other retailers as well, who should just close up shop, they cant compete.

su
Review №16

Alert! This store took my money$571.18 for 2 weeks and does not send my items nor money back. Now I have to deal with the Bureau to get my money back.

za
Review №17

I didnt go to this store but Im sure they were great today Google is dumb I was 300meters away at my closest lol

Je
Review №18

Currently not allowing browsing—you have to speak directly to a sales person if you want anything. They werent mean about it or anything, although the sheer number of signs was a bit aggressive, but I think its a bit of a cop-out after 18 months of everybody dealing with COVID.Theyre entitled to their policies, and Im entitled to leave a negative review. I wont be back.

St
Review №19

I had purchased a gaming computer at a location in Edmonton for my grandson. It recently stopped working so i advised him to take it to a location in Calgary to check it out. He dropped it off at the Dalhousie station location where they are going to repair it under warranty. Great to know you stand behind the products you sell. I will definitely be back, Thanks.

sa
Review №20

The staff are friendly and knowledgeable, but the first thing I noticed when I walked up to the service desk is that it is absolutely filthy. The phone, among other things, was covered in what I would imagine to be months of dust. They aren’t allowing customers to browse, which while odd and honestly inconvenient is a COVID precaution, but they really need to up their sanitizing game. To be brutally honest it was gross and I wouldn’t go back. Please buy some Lysol wipes or something.

Ry
Review №21

Shania has been an absolute GEM when it came to my recent hard drive failure I experienced. She went above and beyond to explain things clearly and get me a solution that prevented me from losing my data!I was also assisted by Chris in Service when we did an initial SMART test on the drive!You guys were fantastic, continue providing amazing customer service :)

D
Review №22

Excellent service as always just picking up power cable and dust off today.Bought a laptop not to long ago from memory express. Good staff and easy access.

Te
Review №23

Update: Ive increased my original review to a 5 star. Kudos to Marcus, the Manager at Memory Express, who called to follow up on my experience. He took it upon himself to do a deep dive to determine what was causing the issues with the new laptop that I had returned. He directed me to a Microsoft issue and after further follow up with Microsoft support, we were able to identify and solution the problem. Because of his due diligence, I re-purchased the laptop. My faith in Memory Express has been restored...Thank you Marcus!Have used Memory Express in the past and had a good experience, this latest left me with a bad taste. Bought a laptop and within the initial setup there was another name and gmail address popping up. ME had me bring it back in to re-image. Second attempt, same issue. I spoke with support at the manufacturer who advised me to exchange for a new unit.ME was sold out of that laptop but offered to look at similar units, all were $100 to $200 more. Asked whether we could adjust the price based on the extra trips in to ME and calls made to the manufacturer...in other words, make it right....Nope.Then I guess Ill get a refund.Heres your refund...Next. Not even a sorry for your troubles?

Aa
Review №24

Never had a bad experience at any Memory Express location, but had a great experience here. Half of my special order items showed up, with the other half 2 weeks away they let me pick up the first half, even though their computer system wouldnt let them do it, CharM and Luke worked together to find a way to force the system to let me walk out with my partial order while still having my other item on its way. I was will to just wait and come back when it was all there, but they made it work. Thank you!PS if I got your names wrong, sorry Im bad at that.

Ch
Review №25

Very helpful and considerate as i was havin issues deciding what cpu was best for me. They allowed me to return my CPU no problems and then a MOBO aswell as i didnt know the one i bought was incapable of achieving the perfomance/OC i was looking for. However their is one worker that does cash you gotta look put for he has quite a bit of attitude for no good reason. I dont know his name but he uasally is at the left end of the tills. 9/10 would be 10/10 if he wasnt so rude.

An
Review №26

Amazing customer experience they are helpful and knowledgeable I would recommend them

Ma
Review №27

As always, this Memory Express location has exceeded my expectations. Staff are friendly and knowledgeable. Today I went in and was helped by Fazeel who provided outstanding customer service - he was very patient and even helped me bring out all of my purchases to my car. Great store

Lu
Review №28

My boyfriend went to this location two weeks ago to purchase things to build his first pc and Chris was especially nice, helpful, and knowledgeable! I also came in today to this location to purchase all the things I needed to build my first pc and Jerry offered amazing customer service as well! We’re so thankful to have had our questions answered clearly and that Chris and Jerry made purchasing our first pc’s a smooth process!

Ch
Review №29

Great experience. They helped me with the problems I had with setting up my computer. Especially Peter, he was so helpful!

Re
Review №30

Edit: Originally had a bad experience.Spoke with Marcus, the General Manager, who assured me that there will be a follow-up with the employee that provided me with unacceptable customer service. Marcus was very pleasant to speak with, remained professional, was understanding of the situation, and was able to remedy the issue. I value the high level of customer service that Memory Express provides and this is the reason I will continue doing business with them.

Ol
Review №31

If I could give 0 stars, I would. I came in to get a logitech trackball mouse that we purchased online with price match from amazon.ca. The person on till told me he cannot honor the said price as the link doesnt work now. (It worked perfectly during online purchase.) I went online and found even cheaper option on amazon.ca. To that a person told me its not an amazon itself and he cannot honor that price either. To which I said Id rather purchase on amazon then.

Je
Review №32

Just a place where you go and lineup for them to tell you to use the website. No browsing, no looking at the display models which are setup, and certainly no point in asking a sales rep for help because they are only there to tell you to use the website.

Ja
Review №33

Nice staff and good products. Got put on a wait list for a new gpu and they called me a few days later for the product I was surprised I only waited a few days for my 3000 series gpu

Ke
Review №34

Got a new cpu+mobo+ram here and was offered their quick mount service (with bios update) which was free and fast (~20mins). Then I had an issue with the ram, and I was able to quickly exchange it in store and fix it the same day. Really appreciate the convenience of their service vs. dealing with online retailers, and they offer price matching as well.

Ju
Review №35

Big shout out to Chris and his team at Memory Express. During a time where it is difficult to get any parts, he was able to pull through and help out! Thanks again Chris!

Cl
Review №36

I grabbed a pcie sata card and two sata cables.

Ve
Review №37

Excellent service! I bought a SD card but find the memory size doesn’t fit my purpose so I brought it back in for exchange. The staff at customer service was super understanding and accommodating. He exchanged to the size that fits my need right before store closes. I’d definitely comeback and buy other stuff from here in the future! Highly recommended!

An
Review №38

Very knowledgeable and helpful, they listen to your questions and needs and offer multiple solutions quickly. Dont know why I have shopped anywhere else for tech needs. Would be great if they had any kind of loyalty rewards program...hint hint. 😁

Se
Review №39

Ive never had a bad experience when coming to memory express. The employees are always super friendly and informative and are willing work with your needs and aim to get you the best deal. Ive found the prices here are very competitive compared to other retailers as well as online. I will continue to go to memory express for my computer part needs.

Vo
Review №40

Paid 2k for a modern gaming PC to be built and pre-tested. Asked many times if the processor would be too hot and if I should get better fans/cooling. They said no. I bought extra fans to be safe and its still bouncing between 65-70 degrees whenever I so much as click the Internet or Start Menu. Feels rather unfair that fixing this becomes my burden. Wont be paying 100+ dollars for someone to build/test my PC from here again.

De
Review №41

These guys really know their stuff. In my experience they arent always the most friendly but theyre never unfair and have always assisted me when I need it. The store pretty much has everything youd need and its priced reasonably. There are 3 locations in calgary so you can find something at their other location if it doesnt happen to be in stock for whatever reason. All in all great experience here

Ni
Review №42

Very good customer service. Replaced my broken GPU

Mi
Review №43

They have lots of stock from computers and parts to software and gaming at really good prices. The service and sales reps are super helpful. Get a custom computer built to do the things you want it to. Infinitely better than the big box stores.

Jo
Review №44

Great customer service and products.

Ch
Review №45

Helpful staffs. Good price on (some) parts.

Do
Review №46

Always the best prices with these guys. Chad and the staff have been very Knowledgeable about the types of GPUs for my particular computer.

An
Review №47

Needed additional memory and could not find at the right price anywhere (or at all).They had more than what I needed at 15% less than Best Buy which did not have it in stock anywhere. Knowledgeable staff. Memory works great even though it is not labeled as what I originally asked for. Dont expect to be able to browse their regular inventory at the moment.

Ch
Review №48

Purchased from here before but Ive never reviewed. How rude. Memex has always been good to me as a customer. Id be happy to recommend them to anyone I know or dont know for that matter. Recently bought a new CPU and mobo and they offered to test it out for free. How could anyone hate that? 5/5

Ry
Review №49

Too slow like turtle you know?

Al
Review №50

Disappointed by the stores price match, where they find everything possible to avoid delivering, such as waiting until the competitors sale is over or finding a different ad to refute your claim. Why bother trying to support actual shops?I have had lots of good interactions with the people in the store though. Prices arent nearly the best but its understandable.

DF
Review №51

Nicely organized interior, lots of decently priced products. The customer service was average, most of the staff members just stood at the same place. Overall, great selection of products and easy access from transit, but staff enthusiasm can be improved.

Sc
Review №52

The staff were helpful and knowledgeable. I needed more RAM right away and they had it.

Ry
Review №53

Unfortunately due to Covid, browsing is not allowed and hardware is unavailable to demo. UnderstandablePast couple visits, Memory Express looks to be adding extra active tills as well meantime, from my experience the lineups move fast.Though I highly recommend browsing their website before heading in, its surprisingly good with search filters that actually work.Save yourself and everyone else some time by shortening your turn, by knowing what you want before heading in

Pa
Review №54

Ordered a graphics card for ISP that showed as being in stock at this location. Called the second day to check on when I could get it, I was on hold for nearly 1/2 hour only to be told the card was likely an RMA and that I would have to wait for a new order to come in from the supplier. I ended up getting a similar, more expensive card from the NE store. The other issue is that I’ve sent two emails both to the store and to the main contact on the website, neither of which saw any kind of response. Pretty hit and miss and ME these days.

He
Review №55

Bought an external hard drive that did not work and took it back to the store for a refund and was denied due to physical damage. The installation process is simple, it either works or it doesnt but they insisted that I somehow broke the port and claimed even the manufacturer would deny my warranty. They even opened a new one to show me how it works like I dont know how to connect a simple cord to the external HDD. The return policy is non-sensical and will deny your return 100% of the time if you bring back anything that is damaged out of the box and say it was your fault.

So
Review №56

The service they provide is absolutely stellar! I was able to build a new computer with the help of Tyler Merriman were he provided an amazing service. He was able to provide me with options to stay within my budget and even was able to show performance graphs for certain parts to show the difference, or lack thereof, between deafferent parts. As I am not the most technologically comprehensive when it comes to these things, Mr. Merriman was also able to break down the technical terms into more laymans terms so that I can better understand what I was purchasing. With his help, I feel that not only did I get the most bang for my buck but understood what I was purchasing as opposed to the common well they told me it was good you get from other places. 10/10 would get parts from again!

Gr
Review №57

Great service and good advice

To
Review №58

Great service & staff, prices and availability still not as good as they used to be but still the best computer store.

Ri
Review №59

All the staff are very knowledgeable. I have never had a problem at this store.

Ro
Review №60

I had a fantastic experience at this location. With everything going on in the world it was nice to see them strictly following proper distancing and still maintaining a high level of customer service. Special shout out to Jerry who helped me out with my build, he made excellent suggestions that not only improved my PC performance but also saved me money. Jerry really went the extra mile to help me out.

Mi
Review №61

Came in this store to purchase parts for a computer - the sales technician that we ended up speaking to actually cared about what our project was and gave not only recommendations, but was insightful. Great experience, even for youth. Thanks Joel!

Ji
Review №62

Just had a great experience here at the NW Memory Express! This was my first visit at this location and it was hands down the best service I’ve received from memory express. Despite being the furthest location from my home, I would not hesitate to drive there again. Staff were friendly and Luke provided exceptional customer service. Definitely exceeded my expectations and would recommend to anyone!

Mu
Review №63

They have no graphic cards, the sales person lied and check with other sales person he has graphics in store and their manager does not know anything about computers

J
Review №64

I inadvertently tried to wreck my computer in my efforts to set up a special (RAID 0) memory array. Todd, the tech, called and communicated that I seemed to be rather successful in wrecking my computer and giving them a big challenge. However, with great communication, a positive attitude, and much persistence, which also involved consultation with other techs, he managed to get it fixed for a very reasonable price. And it doesnt end there, I apparently did an update I should not have done after bringing it back home, and the computer went down again, and again, they just fixed it up within a day. Not only that, they fixed up a couple of other things they happened to notice to improve the system. Im very appreciative of their knowledge, effort, communication, and success. The service and price could not be better. They also stand behind their work and warranties.

La
Review №65

Massive demand for new parts and constant changes in covid rules have definitely put a lot of strain on all the staff of MemX. Yet still, if you show up in person, the sales team will go out of their way to help you as much as they possibly can. My rep dug through the whole store to find me a very saight-after part.

Da
Review №66

Jerry and the team at this location are awesome. Even during the Covid crisis and the lack of the 3000 GPU series (no fault of memory express) theses guys went out of their way to help us build up our home offices and handled everything like a pro. 100% recommend them. Jerry over there definitely deserves a raise, he always has time to answer my personal emailed questions to him and he goes out of his way to assist. The guys even helped install my latest GPU and fit me into their busy schedule thx fellas!

Ri
Review №67

This store has the best selection of computer gear in the city. I would give it 5 stars if their repair shop was more prompt. Instead I take my stuff to get repaired elsewhere.

Re
Review №68

What an incredible experience i had the other week. After a couple of mediocre visits to memory express, i found someone willing to engage with my questions about my new build. without taking too much time, Joel walked me through the differences in various technologies including how ram speed is calculated, the difference between monitors and much more.  He simplified everything to make it understandable to me and was joyful in answering the 10+ questions i had.For someone building their first computer this is definately the guy you should talk to. Felt like i had a quick seminar that came along with my purchase!Thanks again Joel and great job memory express team this black friday!Kalin D.

Ta
Review №69

Theyve adjusted their business and store to handle Covid better and the staff I interacted with were all very helpful and knowledgeable. Note that they arent currently supporting browsing in-store due to the pandemic, so make sure you know what you want so they can grab it for you or be willing to trust them in guiding you to an appropriate product for your needs (for the time being, at least).

ky
Review №70

Great place to find computer parts and even build your own PC. Very friendly staff as well

Da
Review №71

The best computer place to go to. Very knowledgeable staff and the price match is always a bonus.

Ri
Review №72

Didnt have stock on the main item I came for. Got the rest of what I needed. Staff member I dealt with was friendly and tried to help with some alternative items.

Tw
Review №73

Great staff, gives good advice and actively tells you to wait for sales on certain items if possible, upstanding people all around, will visit again for sure

Li
Review №74

Very knowledgeable staff had us in and out quickly and efficiently. Love their selection and staff is eager to help you find what you need.

de
Review №75

They store your personal info including credit card info and telephone number etc without even asking your permission.

Ra
Review №76

My review of this place comes 5 years after my initial build was made. I only just remembered as I had to go in again recently.Awesome place, awesome staff. Staff has always had a decent attitude, and they seem knowledgeable. They will even try and save you money and give you decent advice.The store itself is super clean, and has a super wide variety of products to choose from. Dare I say, its bonerific going in there and looking at all that gear in their fresh new boxes.Im so glad Memory Express exists. Seriously, the best place for your PC needs!

Ma
Review №77

Luke was a wizard in fixing my issue. This was after being on hold with Lenovo for 2.5 HOURS. Its infuriating that I didnt go to Memory Express first. Ill be back. Absolutely.

Ti
Review №78

Knowledgeable customer service reps and great prices and sufficient stock.

Je
Review №79

They may as well close down and have an online shop only. All isles are closed off, and you aren’t allowed to browse any product.

Jo
Review №80

Good service, Dell XPS 15 9530 wont turn on and they figured out the issue.HOWEVER, when I opened my laptop to replace my battery, found out one of the two 8gb RAMs I had installed was swapped with a generic one.....

Ja
Review №81

Raymond was an absolute legend. He helped my friend build his first gaming rig. He gave knowledgeable advice, without being condescending. He made conversation personal and gave advice on what improvements to make the rig better than anticipated. Store is super clean and all the staff are super friendly upon entering. If any debate on coming here versus another store, choose this one. Won’t be disappointed!

Da
Review №82

My son and I visited the Dalhousie location in Calgary AB, and had a very good experience. My sons computer was having some major issues and was looking like we would have to leave it and have a diagnostics run on it. The manager took some time out to talk with us about what was going on. He had a couple suggestions for us to try and actually walked us through them. And to much relief, the problem was fixed. He and the staff went above and beyond to help us, and I was very grateful for that. I would highly recommend this location and will definately be giving them any of my future business.Dallas

Ti
Review №83

On November 25th, 2020 WD Red Pro 14 TB drive (SKU MX00113457 PART # WD141KFGX) was listed on the website under Black Friday Week promotion for $409.99 Limit 2 until end of day November 26. 2020. On Nov 26, 2020 a friend took advantage of this sale offer and purchased two items at that price (receipt can be shown). While we was there, he confirmed with the sales associate that the price was valid until end of day and not limited stock but still limit of 2 per person. The sales associate confirmed that the price was valid until the end of the day in store and not limited stock and would GUARANTEE that price until the end of the day. My other friend also there offered to buy the product if need be and was told not to worry about it and that the price was guaranteed. I came prior to closing that day and went to purchase the items but I was denied. I was told to wait for an email from the store. The next day, I talked to General Manager Marcus. Unfortunately, I was treated with complete disrespect. He told me that he did not care about my business after telling him I wanted to support local small businesses during COVID and that is why I waited to purchase it in store. Marcus refused to take my complaint seriously and completely rejected any other solutions. He told me that head office, ownership and etc. did not care about my complaint or future business and he was unwilling to take a profit loss on the item. He refused to give me any other recourse literally saying the buck stops with me!. My opinion is that two mistakes were made, one with the company website and one with the employee. Marcus refused to compensate for the mistake however he did acknowledge both mistakes. Near the end of the conversation with Marcus, I mentioned that I did a lot of business with the company. He gave me the impression that if I was a big customer he would do something. I only gave my personal number and not business number which I use. After reviewing it, he flat out said I did qualify and that he did not want to deal with me. It was more about his facial expression. Please note, I am a computer tech myself and buy everything through Memory Express for my friends family and more importantly my customers. I am not gloating but unless they are willing to own up to the mistake the will lose out on over 10K/year of business. I would love to talk to senior management about my conversation with Marcus. I feel there can be a lot learnt from my experience. Words can not express how i feel after being ridiculed and completely disregarded by the manager.

Da
Review №84

Service like this simply doesnt exist anymore. I came in to build my rig on boxing day. Right from the start everything was a dream. The lines made sense. The staff was fully equipped to handle the crowds. Special shout-out to Chad in sales for making the experience great. I cant wait to pickup my gear when its done being built. A+++

Da
Review №85

This memory express cancelled my back order on some rgb fans without informing me. They did got lots of stock recently and just sold em with no quantity limit to customers. Ive waited 4 months for them to just cancel and wouldnt honor their backorder policy.

Be
Review №86

Knowledgeable staff and the best place to go in Calgary for computer parts

Go
Review №87

Excellent fast friendly service, friendly staff. Always willing to help. Working to the advantage of the customer.I purchased a computer tower from them, and the IPR warranty ( this is the only company I will buy warranty from ) . Took it in for some warranty work and to add a internal hard drive. Purchased the internal and an external drive on the day I took it in. When i went to pick everything up i inquired about the IPR for these two products and we returned the two drives and added the ipr onto the purchase and even though these products were purchased days earlier are now o sale i received the sale price and with the addition of the IPR i walked of with them still refunding me money. WHAT COMPANY DOES THIS ANY MORE!! Awesome excellent company with values.

Ol
Review №88

Usually very friendly and helpful.

Jo
Review №89

I really like this store. They generally have what I want and if they dont they will order it for me. The staff are always helpful when I have questions and eager to provide options and their recommendation. I think their in-house warranty is so much more convenient than dealing with manufacturers warrantees. It is just so easy to swap out a dead drive for another one, with zero hassle.

am
Review №90

Hands down best service in the city, hard workers at every location but nw is special

Th
Review №91

These folks are the best. Great customer service. They stand behind their products and worked with me to find a better fit. They went above and beyond excellent customer service. If you can be patient they will help resolve any issues that may arise. Dallas, James, Ray - the lady who helped me today - all great!

Oo
Review №92

Very poor customer service. One of the employee at the sales desk came off as very rude. Store layout is confusing, and no staff is inclined to help you when you walk thru the store.

Ri
Review №93

Great service and selection. The in-store warranty is so good. If you are building a pc go here.

Co
Review №94

Great service. Really know what theyre talking about. Would recommend.

Ke
Review №95

With covid going on they take every precaution possible to ensure safety of customers. Though with my currect experience they direct consumers towards more high end level products, with that being said their website is an awesome tool to use at home before you go in to shop.

Be
Review №96

Great experience purchasing a new laptop. Staff was knowledgeable, patient, and zero pressure.

Lu
Review №97

Small line up outside but they helped me with everything very quickly and efficiently. I will definitely go back.

Th
Review №98

Awesome, great value and also trustworthy. I purchased some components to upgrade my computer but I forgot my credit card in their machine. Their salesperson immediately calls me and lets me know that they will keep it safe until I pick it up. They also have a service where they will test your CPU, Motherboard, RAM to see if the components are compatible with each other free. Top notch customer service. Cannot recommend enough!

Pa
Review №99

Great computer parts store! Not having the 3080 is totally Nvidias fault lol

Ca
Review №100

Amazing customer service and extremely helpful. Chad Clements helped me build my new pc today and was so friendly and knowledgeable.

Information
78 Photos
100 Comments
4.3 Rating
  • Address:Dalhousie Station, 5005 Dalhousie Dr NW #167, Calgary, AB T3A 5R8, Canada
  • Site:/url?q=http://www.memoryexpress.com/&sa=U&ved=0ahUKEwi7h-C2_tvuAhWG3OAKHbRbA3UQ61gIrhcoEjBF&usg=AOvVaw163wQcbqBtFYqL2_Q4tsOp
  • Phone:+1 403-450-7360
Categories
  • Computer store
  • Computer accessories store
  • Computer hardware manufacturer
  • Computer repair service
  • Computer service
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–6PM
  • Sunday:11AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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