The spot is small. The staff was very nice. Store was organized nicely.
The Male clerk was Cold as ice. Bought a ps4 controller charging stand and he could not be bothered. No eye contact. No greeting. Was friendly and polite to him but must have been having a bad day.
Keep up the good work children will always love your store
Very nice place its a place to come relax and just enjoy good music
Not very many collectors items, toys for kids. Overall store was clean and service was friendly/nice.
Customer service could be better felt like I had to rush to get the items I wanted.
I love game stop
They answered my questions and helped me with some returns.
My favorite gamestop!!! Bianca is ALWAYS super helpful and up to date with info! I dont go to any other gamestop!
The people was great there
Attentive staff, great selection of games and accessories. A often stop when moving through the shopping center
Always great for me...so many memories with my sons...lining up for new games, black Fridays...staff always friendly and helpful...the good not so old days...love it
You can get all kind of game there
They have yet to pick up their own phone, and when I go into the store I get the rude service or the rude slow service. I want neither! I just want to use my warranty or buy a damn game.
-Open neon sign is always on. Open or closed.-They will sell you damaged accessories and refuse to take it back because they are damaged.-Pre order shipments NEVER come in on the date they are scheduled to come in.² That might not be 100% their fault, but they always partner woth the least reliable shipment companies, so nothing ever comes on their release dates.- its Gamestop
Provided quick and efficient service.
Good Customer service
All the workers in their and the managers are very great and friendly
They are so helpful , really awesome people. If you cant find it , they can. If you dont even know what games to get your child, they will help with just a few questions about the games they have at home. All around great service and atmosphere. Keep it up.
I turned left about two steps in and that was the whole store. Fin.
😀
Very helpful and staff were very nice
Went in to purchase my niece a Rolblux card. Checked out quickly.
Friendly courteous staff. Very helpful and knowledgeable. Needed my sons PS4 to be checked out, due to overheating. They swapped it out for a new one out the box and I was on my way. Make sure you purchase the warranty for these systems because you never know what can happen. My son only had it for about 9 months, before it became defective. Another added bonus is that the gentleman was able to pull my info up by my phone number and never asked for the receipt that I couldnt find anyway.
I love gamestop
Walked in and was helped immediately. Store looked very clean and staff was professional, knowledgeable and courteous. Always easy free parking. Im a fan of Gateway Center as a whole and will definitely visit this Gamestop again.
Staff is very helpful, I can always find what I need. For some reason this location always smells very strong of weed. That sometimes makes me go somewhere else if I am with my kids.
Dont go there for games go there to get ripped off
Could be a little more larger in terms of space.... Everyone was pretty much bumping into each other. Other than that it was a good shopping experience. Staff was helpful and courteous
Small store Small selection
They always got what I need
Very small store with not much compared to other gamestops
They were so helpful what a great gamestop. The manager needs to know the staff is great
Prices on games could be better.
Ive changed my store location to this one because of the management team and employees they have. Theyre courteous and on point with answers to any questions. ConRod is an exceptional manager and his interaction with his staff is commendable
Has some solid rare finds in games and cool geek stuff.
Took my son there. We were looking around for a good 20 min and not one person came up to us to ask if we needed help. Overall, decent selection of games, new and used. Prices were a little more expensive than what I found on the internet but my kid wanted to buy it right there and then lol! I guess you pay for the convenience.
Love this spot. Make my son happy
I got what I went there for but they werent very helpful. The big guy mgr seemed to be high or something. No customer service or upsell. I should have went to a better cleaner store.
They are good
Mediocre
I called for a game and asked if it was available. Was told yes then went all the way to the store and was told no not till Tuesday. Meanwhile I know a few people who went to the gateway store and got the game when they didn’t pre order it or nothing. If they would just told me no over the phone instead making me go all the way there to tell me no i would’ve been fine with it.
Very knowledgeable & friendly staff. Quaid is Awesome 👍
Shut out to Gateway mall game stop they are the best Shut out to Danny Josh Very good workers respectable and polite Wish all workers were like them Good job game stop on hiring them That’s my number one game stop 👍👍👍👍👍👍👍👍👍👍👍👍👍
Just heard that they might be closing sure hope not COVID is a real killer.!
Staff was pretty good, polite and courteous. Overall great shopping experience.
People that work here are very knowledgeable about games and everything, I can have a long conversation with them about games and theyre very nice and polite.
The best electronic store to get the bestseller video games from different consoles.
I Havent Been In GameStop IN A While Now 👍🏾👌🏾✌🏾 IM NOT REALLY Up On Video Games 🎮🕹️ My Adult KIDS Still Into Video Games To A Degree 😂🤣🤷🏾♀️🤷🏾♀️🤔🤔🤦🏾♀️🤦🏾♀️👍🏾👌🏾✌🏾🤞🏾👏🏾✊🏾👊🏾💪🏾💯🙏🏾🙏🏾🙏🏾
Due to current events this place is a little bare of game items but still has a full stock on games, I give 4/5 because it seems a little dead because of certain world event
Always helpful customer service reps available.
It was not crowded so the staff was very helpful we was able to get all we need.
Take way too long to confirm that a game is available for pick-up if youre looking to put it on hold. They barely answer the phone as well. Its a small store, so there should be no reason for them to take over 20 minutes to let me know if a game is available.
Very pleased with the results and with the staff at game stop myrtle Ave. Their service was top notch
A little small and claustrophobic, but the service was great and the people there are very nice.
The staff is very patient and understanding. Great place to go buy your games
I came into this store after being treated badly by the store on Zero. The Gentleman behind the counter was Awesome. He was speaking to some previous customers as we arrived. Once they left the store he was all to what we needed. The previous store was trying to charge us for a repair fee on a piece that was not put on correctly which we didnt know he slid it off and fixed it no problem. No charge. He explained store credit told us about the One X we are wanting to purchase soon. He made us feel like our business mattered and wasnt just money in the drawer. He was Excellent Changed our home store Just because of this experience in itself
I recently visited this game stop with my son, after he picked out the game he wanted,we stood by the counter to purchase the game , nobody acknowledge us. The store was empty we were the only customers there and 3 employees, when I finally spoke they said they didn’t know I needed help and acted as if i was crazy... bad customer service, I will never go back there...
I always love coming to gamestop its my favorite spot to be
It was cool. The people are nice.
In this place everyine is in their own world they started to help me then another customer came the guys did not help me or helped the order customer he end up doing something totally different.
If youre a game Fanatic this is definitely the place to go!
The staff here is really knowledgeable and theyre fun as well.
Quade is knowledgeable af. Definitely ask for him and any suggestions he may have. I saw him recommend really good games to this guy- the man walked out with close to 30 games that he genuinely wanted based on Quades description. He is a gem.
The cashier was very nice but he didnt tell me how important it is that i buy a plug in to save data.
Love game stop good place to get replacements and new stuff
Great staff. Need more in depth inventory.
They have good games and accessories for your game consoles
Great
Cool ppl. Wide selection and very informative
This place is the best to go for gamers 👌
This gamestop has great customer service, they had exactly what I was looking for and one of the employees had even informed of a 5$ reward I had.
Lots of games, they also sell used games at a lower price which is great
Good chill place
They need to learn to pick up a phone in this store and answer their POS system when a customer is trying to put an Item on hold. I know they do daily counts of their new systems and games because I used to work there so any information I find online is updated daily. If youre not going to do your job then dont work there.
The wait was a little long but the cashiers were very helpful
Decent flow of traffic
Staff is fun and knowledgeable on games and what you are looking for.
The best all day
The employees were very helpful.
Love Gamestop. Trade in, pre-orders, great customer service.
Good people and great service.
My grandchildren love this place. I found the staff knowledgeable and helpful, and theyre young🤣
Very good customer service and well organized.
All the GameStops got the best games in the world
Very clean and organzed. Visited this store while i was food shopping. Their console games section is neat. All Microsoft on one half of the store. Sonys products ar the other half and there are others in a section. They sell merchandise. Alot of good shirts. Action figures. This store has 2 entrances. Front and back. Counter is in the main center. Customer service is friendly. Ill be looking forward to buying games from here.
I went to this Game Stop brought 4 Playstation cards as a gift for children. The cards did not work. Game stop told me it happens often and for me to call Sony. Its nothing they could do. Unwilling to hel . Very disappointed.
Gentleman behind the counter was great!
Great! Like every other time Ive been there.
Always a great experience, from customer service to the knowledge of the employees.
Hardly pick up the phone but the in store service is decent and they help you find what you need.
The lady bianica store leader is very rude. And not knowledgeable of her job. I do not know where GameStop find these people. She need upgraded training on customer service. I will never shop here again and tell everyone I know not too either. My friend English was not to good and she him feel bad
It game stop so its great
Great store. Great store associates!
My son loves this place. Hes16.
Theres many game stops where I live I like to go to the one near my local library so I can go with my male friend and buy some video games
Great game stop but they close early.
Great Location and Very Organized Totally Respectful and Definitely Recommended