Staff always very helpfull and friendly. Excellent products. My little dog loves to go there.

Great dog cookies but trying to bag them up while all 6 of the employees stand behind the reggie and stare at me was super uncomfy... yeaaahhh ill go to highway 99 instead

My dog and I love going to Mud Bay. We always get free treats. They have a great selection and the customer service is fantastic.

Love this place! They dont have a huge selection, but the products they carry are carefully selected for quality and uniqueness. Got a pet gate here that was so much better than the one I got a a big-box store, and for a great price.

ALWAYS a pleasure to go to MUD BAY! Great staff and very helpful!

I always have a great experience here! Staff is consistently friendly, knowledgeable, and willing to help me out whenever I have a question about products. I also love the return policy, specifically regarding food or treats; if I’m not mistaken, you can return an opened bag and they’ll actually accept your return/exchange and then donate the opened bag to Homeward Pets (adoption/rescue agency) in Woodinville! I definitely recommend this MudBay location to my friends and family.

We brought in our puppy to pick out some treats and toys and all the employees were so nice. They were all very helpful and answered all our questions. I will definitely be coming back!

Staff is friendly and knowledgeable...they know how to treat your fur bab

Great selection and knowledgeable people

Great selection for both cats and dogs. Very knowledgeable staff and friendly service. The best part is you can the home samples of anything for your picky fur babies to try.

Great store with a wide selection of good quality pet products and supplies. The staff were very friendly and knowledgeable. They gave my dog lots of love and let her sample a few treats which she was very happy about. They were even sweet enough to give my son a candy cane! I got some great new treats and toys to spoil my dog for Christmas!

This is a nice place to shop for your pet and they try to stay competitive with prices

Expensive, but worth it. They are knowledgeable friendly, and return food your pets dont like. Not sure what new food to buy? They give out samples. Overall a great experience and you dont need to research the brand before buying.

The staff is always cheerful and helpful. Good place to work through what your pet needs.

Such an awesome store! Huge selection of high quality food and treats! Megan was great at helping me find what I needed and a pleasure to deal with. Thank you!

Service at Mud Bay is always phenomenal. They always do their best to accommodate me. They have a great selection and encourage bringing your pet in. They were even super sweet when I came in with my 3yr old little maniac. They let him carry around one of their toy stuffed cats to play with and he loved it 😁 Keep up the great work, guys!

Super bad customer service ERIN , All the staff not nice!!! I will never visit the canyon park location again.

Always the best when we walk in they are so helpful.

The employees are always so informed and helpful with any of my questions! My cat has dietary problems, and every time I go in with a new issue they are informed and caring to help me find what is going to be best for my budget and my pet.Always a clean store, full of fun toys, a variety of treats, and anything you could possibly need with pets in your house!

Stopped in on my walk home, and was so impressed. They let me browse after pointing me to the cat area. Picked up a couple foods to try on our little guy. When I went up to the counter the lady was so knowledgeable and kind. Got a couple of samples to try on our little one as well. Such amazing customer service experience, I will be back! Hopefully to buy one of the foods that we got a sample for.

Always have quality items for my special pets!

Mud Bay is great! The staff is knowledgeable and helpful. They have an array of different types of food for our diet restricted pets. If. I had to complain about anything, it would be that their prices are substantially higher than other places that sell pet foods and supplies. It seems that the quality and knowledgeable staff make the difference.

I will never visit the canyon park location again. We were going to go in, and there was a handwashing station outside. It was filthy looking, and we had just used our sanitizer, we went in and as we were putting on our gloves we were met with a very rude red head employee. Who said that we couldnt shop there unless we used that station or picked up and used the hand sanitizer next to the door. I am 9 months out of chemotherapy and radiation. Myself and my other half both had masks on, and were getting ready to put our masks on. Of which she and the 2 employees over by the counter were not wearing any masks. Because of my comprised immune system I clearly take more precautions than this location, and she was just downright rude. So being that we have bought our cats food from mudbay for 2 years this had me seeing red. Went across the street to find that pet store doesnt carry his food. We ended up going to mill creek mudbay. They were super kind. We had called ahead asking if they were also going to be the same way. The lady we spoke with, said no. If we were using our own sanitation and gloves she would have no problem with that. While they werent wearing masks they were keeping distance. Also offered to grab the items we needed for us, and let us know about curbside. At a location where I hadnt ever been into while I was fully bald, they were much more understanding and kind than a location that I go into every 3 to 5 months and had been into through the stages of my cancer. Original thought was pickup some food so I could order from somewhere online. However mill creek managed to retain me as a customer to mudbay. Where canyon park had me so spitting mad that if I hadnt been in need of getting my cat food that day, I would have never bought anything else from mudbay.

Staff is super helpful and informed on for choices for both cats and dogs. Super cute toys not found anywhere else.

Very nice store with a huge variety and well trained staff. Lots of close parking. Offered assistance the moment I walked in the door. Best return/exchange policy I’ve seen. I will be shopping at this store often.

Best customer service! Bothell crew takes it over all the other locations. Always friendly and helpful. You feel like family there. 💜

Best pet store around. Quality products. Knowledgeable, friendly staff.

Another WA local with excellent products and helpful, friendly staff. Also a good spot for friendly pet encounters. Most budgets can find options here, but it is on the more expensive side.

A great place and awesome team to help you nourish and treat your fur babies! We find here the healthy choices including raw foods and natural, bulk treats.The staff are also eager to help and entertain the doggies! Spare leashes inside the door, just in case you forget yours.

All the mud Bays are my go-to places for my dog for everything and anything. Their people are the best really helpful, offering suggestions helping you to fit harnesses, paying attention to your dogs Etc. I find their prices comprable with everybody else.And they have a great return policy, I had to exchange a dog bed once, easy and also returned a large sack of dog food once because my dog just wouldnt eat it, no idea why it was high-end but apparently the dog didnt know that!I do also go to some of the local pet shops as youll see for my reviews but overall pick Mud Bay more consistently.

Had everything we needed

Only pet store in Washington I visit

I absolutely see why this place was so highly rated! I received fantastic service from multiple employees throughout my visit. They even provided me with helpful papers that answered some questions I had. I would definitely recommend Mud Bay to others, and they have a new regular for sure!

Great customer service, they definitely love pets and are always willing and able to offer good advice when needed.

Always good service. You can take anything back so try things out. Pets are picky so a good return policy is great!

Love this place. Always great stuff for our pets!

Best pet store in the PNW. Friendly, helpful service. Plus, if your pet does not like the food you purchase you can return it and Mud Bay donates it to a local shelter. 😀

They have been very helpful. I bought something and it didnt work as expected and they allowed me to return what was left. Cant beat that. Plus they are all very polite and welcoming.

Awesome staff and very helpful .. gave us samples to try as well for free ..

There are other places to get pet food and supplies, but Mud Bay is the only true quality chain I want to go to. The staff are no nonsense people, who understand both the excellence of the most expensive food, and how to feed your pets when on a more restricted budget.Not to mention, but none of the foods contain meat by-products, so it is possible to get only good foods by just price shopping.

I just LOVE this Pet Store, where your Animals are treated like royalty. They encourage you to bring in your pets to sample the food before buying it, to make sure both your pet and you are happy customers!They even gave me a Wecome card and a $5 coupon for my next shopping trip!Great people with special care and great knowledge about products they sell.The selection is plentisome!I feed my Dog grain free food, and they have a wonderful selection and variety.Oh, and the precious clothing... too cute!Cant say enough about my New favorite Pet Food and supplies Store!

Always the place to go for our furbabies needs. Very knowledgeable and friendly staff

Made an exchange and it was easy. They said they give items to charity if they cant resell, which is awesome. I buy sweatscoops, but there packaging is odd. It costs more for 36lbs instead of the 40lbs I get at Petco. Not sure why they dont just sell the 40lb bag. Also their bag is plastic and more difficult to open. Seems less environmentally friendly to me as well. Service is good and they ask if you need help.

Mudbay is great! They are local, always helpful, informed and friendly. They support and give back to the community.

Bothells Mud Bay is well stocked with everything healthy for your pet. Great customer service and friendly employees.

The woman that worked at this store was very helpful, girlfriend and i needed a particular dog food for our new puppy. She knew it was important and she called all these stores, gave us all the information we needed and gave us some probiotics for a close to food if we couldnt get the exact one, so his stomach wont be out of wack. And they give you a card for being a new customer with a coupon, all their items are natural, small homey store. Would definitley recommend for healthy dog food, anyone going the extra mile for their pup or cat.

Friendly staff. Great selection. Couldnt ask for a better pet store

Our pet store for everything, the staff are friendly and well informed, selection is great and parking is easy.

Good for small dogs. Free doggie snacks.

Large selection and their staff is always helpful.

The person that helped me was very nice and helpful.

I was surprised to see they have a good selection of raw, freeze dried and dehydrated foods. Also a variety of holistic supplements and grooming supplies.

Fair prices, great help, nice selection of top brands.

Very friendly and helpful employees with a wide selection of products.

Always super helpful, very comparable pricing, pleasure to shop here

Same friendly atmosphere and quality selection as other Mudbay locations.

Great place for pet food. Great friendly help!

Very helpful ladies here.

Great high quality food and litter selection and friendly staff.

Clean store with helpful and friendly staff.

Decent prices on high quality dog and cat supplies. I used to order some things I purchase here from Amazon, but after multiple problems with quality and delivery, I am happy to pay slightly more here.

Always friendly, always knowledgeable staff

My go to for pet food and supplies. They have a great selection and very friendly staff.

Emy is beyond spectacular! She is patient, she listens she takes the time to help you with whatever you need.I used to be the assistant manager of $1 million store at Bellevue Square she is someone I wouldve recruited but there is no way I wouldve taken her from our animals we need her.I sincerely hope the people at Mud Bay understand the incredible woman they have working for them. Ive been in several times Emy and Erin are the best hands down!!!!!! You need to have the two of them train the other employees!!!!Thank you so much Emy you are so appreciated!!!!Serena

Lovely employees, great prices! I cant think of a better use of an old Blockbuster building.

Helpful, friendly people and good prices.

The employees here are amazing. They know the products they sell, and if they dont know something they say so and try to get me the information I need.

Staff is amazing and friendly

Mud Bay is the best pet food store around. Knowledgeable staff, great products and many convenient locations.

Always friendly informative service!!

Our favorite pet supply store.

Great place!

Love mudbay

I love the great service and knowledgeable staff

The cat food h

Nice employees!

Great natural supplies

Always get what I needAnd is near by

Always helpful!

Friendly stuff