As a long time user, ISS 24/7 has been a committed partner to the field of crowd management and venue management that has provided a value to its clients that cannot be measured in dollars alone. ISS 24/7 has been committed to helping provide a suite of products that allows venues and properties to use decision enabled information to be able to become proactive in the customer service cycle and return value back to the property by allowing the property to retain quality and service in the guest experience.ISS 24/7 is knowledgeable, understanding and responsive of their clients needs and has changed the way organizations communicate for the betterment of the guests that come to the facilities for the memorable experiences that we all can agree makes life better for all.
Great product but even greater service from the company. They are receptive to changes our organization needed to be successful and worked to make their product fit our needs rather than the other way around. As a client I always feel they listen to our input and actually make changes based on our feedback.
Its ok, but the team is a little manipulative be careful, wouldnt recommend.
Great product and great customer support. ISS is always open to new ideas and their products are tailored for our specific needs. I know that they are using my feedback to help improve their products and to help improve the functionality to fit our company and operation. Scott, Steve and their team are always available for help.
US Bank Stadium uses every module offered by ISS 24/7. Well thought out programs, fully integrated with one another, user friendly, and most importantly the programs work for venues. If you are serious about managing a world class sports and entertainment venue, consider these products for your facility.
I could never imagine managing a live event or venue without knowing that the ISS software has my and my teams back when it matters. You know its a reliable systems used by major venues world wide so quite frankly you know it will work when you need it, protect your liability in incidents and improve guest relations by tangibly improving their event experience.
I was first introduced to ISS in 2016 and utilized only two of the modules. Thes two modules alone have opened up a whole new view on venue and customer experience for me. I look forward to all of the new modules, updates and equipment they will soon have to offer!
Helpful and flexible 100% of the way! Using ISS 24/7 has allowed us to streamline our operation to a level that we wouldnt have been able to achieve without it.
I first began working with Scott and Steve at ISS247 in 2005 when their company was primarily engaged in the text messaging marketing business. Since 2007, ISS247 has provided services to facilitate security and operational issues for the NASCAR Championships at Homestead-Miami Speedway. It is nothing less that impressive to have watched ISS247 transform into the world leader for spectator sports (and other business sectors such as major malls, performing arts, etc) incident management (stakeholders such as police, fire, security, back-of-house operations), text messaging (fan/staff interaction for security and guest service needs), mobile apps, tracking requests, assigning tasks, security patrols (checkpoint), work orders and CMMS. I have not worked with a more innovative company in keeping products relevant and cutting edge. At considerable expense, ISS247 hosts an annual Focus Group to receive feedback from clients throughout the U.S. and abroad in order to further enhance their products and services.
Using IMS and texting messaging pieces of ISS 24/7 has made operating Base at the American Airlines Arena so much a million times smoother for me! No more old school excel sheets and and much better organization and tracking! I dont know how I did it before ISS 24/7!
Im just leaving the 2 day ISS 24/7conference that I was luck to attend..... very opening possibles for FLL Airport . My takeaway is that I want this for our Operations Department. We already use the lost and found module and the staff love it ... thank you
An abundance of highly innovative software solutions, coupled with truly exceptional customer support and service are the keys to making ISS 24/7 the great company that they are.
Phenomenal products! The best you can get for venue management.
Great company!! Excellent customer service!! Very reasonable pricing!
Great place to work! Awesome staff from the owner all the way down.
Innovative software company that has among other products an incident managent system and CMMS making public facilities and events safer to attend and enjoy.
LOVE the system make our operations quicker and more efficient
Fantastic solutions with the best staff anywhere in any industry.
They offer facility management solutions to the problems you never knew how to handle!!!
Great company! Awesome people :) Exceptional products!!!