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Dell & Lenovo Service Centre- Spectrum Technology
772 1st Floor, Saheed Nagar, in front of maharishi college, main gate, Bhubaneswar, Odisha 751007, India
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Ra
Review โ„–1

If ever you have been through where google review is amazing and you had a horrible or nightmare experience? If not then this is right place to get throughI have spent 2 days to list out stores from google to repair laptop and finally ended here with Spectrum as google review and user experience was positive and amazing.We have given very clear instructions to diagnose the laptop only and inform us overall cost before replace or add any part but Technician was quite smart and without my permission went through to replace part and later just given me estimated bill.We where shocked when we reached there and was quite argument and later I was only left with option to pay cash.I will write another review after 6 month to confirm if subject fix was a worth or not but this was really a surprise and shock.So in case if you land here then either take a instruction in written or ask them to diagnose in your presence.First time I am thinking why google review donโ€™t have .5 ? ๐Ÿฅฒ

Su
Review โ„–2

Found this place through random google search as it came in top of search .Went there for a Dell laptop repair and what an awesome job they did .They do a through diagnosis and made the repair ASAP with precision.Super friendly staff with high knowledge of the work .Awesome job ๐Ÿ™๐ŸปMust take advice from Eng. Pradipta, he has proper domain knowledge about all kind of laptop and desktops. Must recommended.

Sa
Review โ„–3

Highly professional behavior of staff and exceptional quality work (got my screen and keyboard replaced couple of months ago). Kudos to the entire team, keep up the good work to sustain the customer trust you carry.

#L
Review โ„–4

Engineers are very very friendly and cooperative... they make sure that you are 100% satisfied. To all customers please be patience and chill in ac. Please dont loose your temper they are very fast and efficient in resolving side.. Thank you...I came from Cuttack to Bhubaneswar for Dell servicing and now going back with satisfaction and happy ๐Ÿ˜Š..

Ta
Review โ„–5

Best service environment, nice behaviour, customer friendly.. I recommended to dell users if any problem face plz visit this service centre once..Good job & keep it up.. Thanks

SU
Review โ„–6

Great service in this shop, I have great experience in spectrum service center .Employees have good behaviour towards customer.If you want to visit this shop then you will be realised.Thanks pradipta parida sir

Ar
Review โ„–7

Went with my Asus ROG laptop...as my screen was totally broken due to an accident...The whole team was so fast and cool..they responded instantly..and you wont believe me where the original service centre tol me to back up my whole data and asked for 10 days...these people repaired my device within 2.5 hrs..and i didnt even had to back up my 500 gb of data..so happy with the service..Especially Mr.Pradipta Parida...was so professional with his work..and helped me a lot..

Vi
Review โ„–8

I went to repair my laptop and had many of issue which was sloved with in a day by the Technicians. A great team to help customers rectify the issue with normal price and better service are provided that any other service center which I have visited earlier.

sa
Review โ„–9

Visited through google reviews. Was not sure how it would be. The service was amazing. Had battery issue in dell inspiron. Replaced the battery in no time. Dell customer service had asked for 7 days time. Battery was instantly available with spectrum. Got original battery with 1 year warranty. Behaviour wise the guys were great. Will surely be coming next time for any issues. Highly recommend. Will surely get value for money service here.

AS
Review โ„–10

Good quality repairing my laptop was repaired within a few days.

Ru
Review โ„–11

I discovered this place via google and their service isdefinitely 5 star quality. They are very responsive overwhatsapp and give you the correct guidance and info tohelp you understand the problem you may be facing withyour laptop. I visited their shop and got my laptopserviced. It was a very pleasant experience. They arefriendly and very professional. Must take advice from Eng. Pradipta, Thanks to him and spectrum technology.

PP
Review โ„–12

The engineers present over here are extremely helpful and responsible. They take all your complaints very seriously and do their level best to provide you good service.๐Ÿ‘๐Ÿ™I just wanted let you know how much I really appreciate your work, Iโ€™m on it right now, everything looks fantastic, thereโ€™s no problems or bug, Iโ€™m very happyโ€ฆ I just think you guys did a great job fitting me in really quickly and itโ€™s just nice to have it backโ€ฆ Thanks again for your professionalism -youโ€™re really great, I appreciate your serviceโ€ฆ Iโ€™ll call you next time If I have problems.๐Ÿค—

PL
Review โ„–13

Positive things:- very friendly staffs, good and polite behaviour, Quick response to the calls or any messages ( in all these categories I would give 5/5 stars to you guys)Negative things:- very HIGH charge...(3/5 stars)Even though Engineers there have very good behaviour but I think they did not exactly explain that why are they charging very high price. I am using a ASUS laptop. My systems hard drive was damaged so I replaced this with a ADATA 240 GB SSD and I was having some updating problem with the windows 10 operating system in my laptop so they fixed that problem....I was expecting 4000 rupees to be charged at max but I was really shocked to hear them charging 5,500 rupees.I think even though the service was good but only for this reason I am giving you guys 3 star out of 5 in ratings.Sorry guys๐Ÿ˜Œ I am not trying to mislead people or insult you....I am just saying that you are absolutely great with your behaviour and service....but the only problem is too much price....I request you to please do not charge very high prices from the customers those who do not have any proper knowledge about all the technical problem with the laptops. I would like you to please consider this...๐Ÿ™๐Ÿ™๐Ÿ™

Ja
Review โ„–14

Their behaviour was exceptional. They fix my problem very fast with original products with all my data secured. I like to thank them for solving my problem.

Ro
Review โ„–15

Thought it was dell service center but it was not. Should change the name from Dell service center to anything else its quite misleading. Otherwise behavior was good and I dont have any complaint with customer service.

SH
Review โ„–16

Pradipta Parida ji thanx for your valuable support.

Ab
Review โ„–17

Really great service... lighting fast delivery... happy customer โœŒ๏ธโœŒ๏ธโœŒ๏ธ

Sa
Review โ„–18

The engineers are well experienced and know their way to the solutions of various tech issues.

Bh
Review โ„–19

Excellent service and good behavior of staff. Well satisfied.

Sw
Review โ„–20

Mind blowing service... excellent customer assistance.. excellent behaviour..loved it ...

Ep
Review โ„–21

My Laptop G3-15 3579 had a serious Power On issue. At first, I took it to the Dell-Authorized Service Cente. After checking they said ki I need to replace my Laptops Motherboard, for which they kept my Laptop for about a month, but couldnt find the MB for replacement, at last they tried to repair it, but failed to do so.Then a friend of mine recommended me to visit Spectrum Technology. It took just 10 days for these guyz to arrange the original MB (At first, they tried to repair it, but couldnt, as the Authorised center people had completely destroyed the MB, with their repeated repairing attempts). Here are the top 5 qualities of Spectrum Technology (Based on My Experience), for which I would like to recommend it to be the best Laptop repair center of Odisha:-1) Pure professionalism of staffs.2) Easy updates on day to day basis. (Through Whatsapp) I will give 10/10 only based on this point alone, because leaving a laptop worth 80k at any shop definitely creates impatience in mind.3) Customer-Friendly Attitude of all staffs. (When I first submitted my Laptop, the staff disassembled it right infront of me, noting down each part number in the receipt. (Receipt is digital, so forget about taking extra burden of safekeeping it๐Ÿ™‚)4) Justifiable Price range.5) They always let you know (Through Whatsapp) about the futher cost while repairing and proceed only when you approve, which is really great.Overall it was a fantastic experience.

Ma
Review โ„–22

The technical guy Mr. Pradipta Parida is very sound technically and he resolved the exact issue very quickly. Thanks to you.

Bi
Review โ„–23

Service is genuine, fast and satisfactory.I get my laptop serviced 3 days back, I can feel the difference before and after performance of my laptop.I went to check Heating issue and which was earlier >90 degree and after the technician (Pradipta) suggested for full system service and cleaning, now the temperature ๐ŸŒก๏ธ is below 40.I was about to replace non functioning exhaust fan, however it get functional after deep cleaning.So I liked the professionalism of technician, Quality of service and genuineness.Thanks to Spectrum Dell Service. I recommend to visit this service center at Bhubaneswar.

An
Review โ„–24

During this covid time, they provide onsite services and had resolved my laptop related issues. The engineer came to my home, validate the issue and resolved it the next day. They are truly professional and has levelled up their services at the customerโ€™s doorstep

Ba
Review โ„–25

My laptops hard disk got corrupt so had to buy an ssd from Spectrum technology. Price was justifiable and service costs are also reasonable. Etiquettes of the engineers are polite and professional. Very prompt service even during this crucial time. One of the best door-to-door laptop service providers in Bhubaneswar.

su
Review โ„–26

Service is fast and accurate. According to me rates of parts charged are considerably high compared to market and online purchase. Should think about it for repeat calls.

na
Review โ„–27

The service was very good and also they care the value of time of the customers , and best thing is u have a skilled engineer like Mr. Pradipta he identified the the problems and solved it in very less time . I am happy for the service provided ,looking for the good results .โ˜บ๏ธ

So
Review โ„–28

Good Behavior of Pradipta Sir and quick solution for services

ja
Review โ„–29

Awesome Dell service n now my laptop performance better๐Ÿ‘

Il
Review โ„–30

Friendly staff and very fast service.

Hr
Review โ„–31

Staff is polite and provides good service. I visited to increase my RAM size. You can rely on them for service, they provide genuine parts, the only thing to note is they are no more authorised Dell service center as contract ended but they give genuine parts and also warrenty over the parts they give.

An
Review โ„–32

Everything is perfect about their service. The staff are super responsive, listen to every minor details and give their best service. I had visited regarding my webcam problem just before Holi holiday. I had the urgency to get my webcam repaired on that day itself. Despite the unusual rush they accepted my request and the work was done in only 3 hours. Before coming here I had visited Dell customer service in Sambalpur and they simply said that webcam cant be repaired and I should get an USB webcam. This shows how the service centers are not even trying to look whats the problem with the laptop but here its different. I am so grateful to Spectrum Technology for their awesome and timely service. Special thanks to Mr. Pradipta for his extremely professional behaviour and getting the work done on time.

Ma
Review โ„–33

They nicely guided to the service center and repaired the laptop in short period of time.

Bi
Review โ„–34

Good behavior wid costumers.And best service.

Ka
Review โ„–35

Basically I had some issues with my laptop ( hard disk particularly ). I got very fast service with full center support. I would definitely review this store a 5/5. Make sure to visit if you have any problems. Thank you

Ag
Review โ„–36

Its quite good and Clean Service Center. Service Center Executive are quite good in behaviour and dealing. It solves Dell,Acer Laptop Problem.

Su
Review โ„–37

Very good behavior and professional service

Jy
Review โ„–38

Very supportive and quick in resolving the issues.

Sw
Review โ„–39

Spectrum technology service center is a very good service center. Their service members behaviour is good and they are very much responsible.

Uj
Review โ„–40

Really good service and great costomer interaction.....fully recommending ...for all matters regadrs.....

Sa
Review โ„–41

Really liked the service. The quality of the parts and the expertise is commendable.. I would really recommend this place for any issues in regards to your laptop or PC ..

Na
Review โ„–42

Very prompt service, good response and positive behaviour. When I talked to the person half of my worries was over.

ta
Review โ„–43

Very good sevice

dr
Review โ„–44

Good Dell service center and laptop got fixed affordable price.๐Ÿ˜Š

Av
Review โ„–45

I have great experience with the service center.They are so cooperating and smoothly completed everything.

Is
Review โ„–46

One of the most professional service center across the city

Vi
Review โ„–47

Within 2 hours I got my laptop fixed with HDD issue. The people here adviced me to switch to SSD, I did. The performance of system is amazing. Amazing service ๐Ÿ‘

Sa
Review โ„–48

Its not a genuine dell service center.if your product is in warranty then dont go der.But the officials present over der are very polite and helpful.

Sr
Review โ„–49

I feel to happy.... That all my problems are solved.. And specially thanks to the staffs who are so friendluโ˜บ๏ธโ˜บ๏ธโ˜บ๏ธโ˜บ๏ธ

Sa
Review โ„–50

All are cooperative and good to customers.

He
Review โ„–51

There are very excellent behaviour give their customers and hes solve my gadget problem ,its very nice๐Ÿ‘

an
Review โ„–52

Very niceEvery staps behavior is very nice .Very good place for service

เฌคเฌช
Review โ„–53

Though the engineers have proper domain knowledge but they are saying too much price for the service and for different parts of the system. So , be aware of it. Try to visit different service centres to have a proper idea of the problem and the total cost of the service. I also have a problem in my laptop and the first repairing shop/service centre i visited was this. The engineer excellently detected the problem but at the same time he lied me saying that there was other problems also. Then after visiting 4 other places finally I came to know the truth.Replying to the Dell service centre owner- Dear sir, i have visited your shop on 31st December and two persons were sitting there and no other customers were present. And why Im going to provide fake review, Im not going to get any benefits by giving fake review. So, sir, i can only kindly request you that people are trusting you guys. So, you guys should have morality to not breach their trust on you. And you are not finding me in your DB because i wasnt sure about paying 15k for a laptop so I just came back after figuring out the problem only without any kind of registration.

Ro
Review โ„–54

Extremely happy with the service.

R
Review โ„–55

The person who dealt with my laptop is Mr. Pradipta

Ab
Review โ„–56

Excellent and fast service.

Ma
Review โ„–57

The technical staffs are well behaved and the service is satisfactory. Thanks for the service.

Si
Review โ„–58

The service was prompt and overall experience of repairing my laptop was smooth.Area where you can improve is better sanitisation facilities during CoVid times.

Ab
Review โ„–59

The men present there are very helpful and humble in nature. They are highly professional.

Gu
Review โ„–60

Very good ....

DI
Review โ„–61

Satisfied with the service.Great conversation with the staff

Ta
Review โ„–62

Good experience

ar
Review โ„–63

The thing is that DELL SERVICES are quite good and reliable which I hope other company wont give... Technicians are awesome nd well behaved... Affordable price.. I am totally satisfied.. Gr8 service nd highly recommended ๐Ÿ‘

Su
Review โ„–64

Good service

As
Review โ„–65

Nice to visit here. People with great attitude. If you are looking for a service from Dell, I suggest you to visit here. Product delivery timing after service is also eye catching. Thanks.

Sh
Review โ„–66

Very friendly staff with good understanding skills. You gonna get a complete solution here. They take care your laptop with very carefully manners.

Ku
Review โ„–67

Prompt service, address all the queries.

Pr
Review โ„–68

Customer friendly and perfect in profession

De
Review โ„–69

Good experience and nice service.

Po
Review โ„–70

Very friendly staff.good service.quick response by engineer and team.i was there for my screen issue.they fixed it very quickly.thnq spectrum.

Ku
Review โ„–71

Nice service . The staffs are friendly & good behavior . They also have good experience & solve customers problems easily . Thanks to all the teams members .

Bi
Review โ„–72

Very unprofessional staff and unskilled technicians. Couldnt trust. My laptop WiFi is not working after replacing the key board. They could detain you for total days for a small or minor work. This is a group of fraud people. Their intention is to manipulate the customer and fetch money from them like bugs.To replace a key board they took more than 6 hours and my WiFi sensitivity not working properly after that.

Ru
Review โ„–73

Good behavior and work professionaly, ๐Ÿ‘

As
Review โ„–74

My key board is fixed at affordable price.

Si
Review โ„–75

I was very satisfied with the service. Very caring and friendly staffs. I strongly suggest to give your laptops for in the authorised service centre rather than going for any random shop they cannot find out the real problem and complicate the existing problem which could led to serious consequences!

Sw
Review โ„–76

Good

Bh
Review โ„–77

Well mannered. Awesome Experience..

As
Review โ„–78

Good service ๐Ÿ‘ & staff behavior r very polite.

Ra
Review โ„–79

Got repaired on the same day, appreciating all efforts and kindness

DI
Review โ„–80

Very good service and also quick service...

Su
Review โ„–81

Very quick and prompt in resolving the issue.

Sa
Review โ„–82

The service people were very professional and the charges were very reasonable.

Sh
Review โ„–83

Absolutely pathetic services offered by a supposedly authorised service centre. Instead of rectifying my issue, they damaged my laptop while checking and what was worse was that they had absolutely no regret about it. They were showing uncalled attitude and their hardware handling is very very naive.

Hi
Review โ„–84

It is very fast service.. the customer executives are very polite...really commendable service.

Ma
Review โ„–85

The service was prompt and hassle-free. I got my laptop back in one day!

As
Review โ„–86

Service is awesome.friendly staff.impressed with engineers behaviour.

Sk
Review โ„–87

Awesome placePeople are helping in nature.Always helpfullRecommended to all.Please visit.

Bi
Review โ„–88

Very much co operative and well mannered.

JH
Review โ„–89

It is a good service provided service center.less time taken to repairing and less time taken to delivered...best service center..

Pr
Review โ„–90

It was really helpful. And quick service.

As
Review โ„–91

Thanks to dell .dell provide good service for ur customer . Thanks dell๐Ÿ˜Ž

DE
Review โ„–92

Excellent services the staff is v co-operative. Wish them all the best...

AS
Review โ„–93

I have found the best service center ever.

Mo
Review โ„–94

Fast answer ,halpful,good sarvies,goods parts.other compay compair price low.

Ya
Review โ„–95

Spectrumrefix best prices for motherboards and also a good well devloped support team ever found

เคคเคพ
Review โ„–96

Very nice setupreasonable price for repairing laptopsQuick service , nice staffs too

Ur
Review โ„–97

They have delivered my laptop in commited time.

Si
Review โ„–98

Good experience, nice staff, awesone response. Thank you

ba
Review โ„–99

Excellent job

BI
Review โ„–100

Best service and best team members of Spectrum Refix. It is not only a Name but also it is a Brand.

Information
78 Photos
100 Comments
4.8 Rating
  • Address:772 1st Floor, Saheed Nagar, in front of maharishi college, main gate, Bhubaneswar, Odisha 751007, India
  • Site:http://www.spectech.in/
  • Phone:+91 77889 97788
Categories
  • Computer repair service
  • Computer accessories store
  • Computer club
  • Computer consultant
  • Computer hardware manufacturer
  • Computer service
  • Computer store
  • Computer wholesaler
  • Used computer store
Working hours
  • Monday:9:30AMโ€“8PM
  • Tuesday:9:30AMโ€“8PM
  • Wednesday:9:30AMโ€“8PM
  • Thursday:9:30AMโ€“8PM
  • Friday:Closed
  • Saturday:9:30AMโ€“8PM
  • Sunday:9:30AMโ€“8PM
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