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Tata Motors Cars Showroom - Kropex Auto, Hosur Main Road
No 49, 1, Hosur Rd, Aishwarya Crystal Layout, Singasandra, Bengaluru, Karnataka 560068, India
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Ab
Review №1

Pleasant Delivery Experience. Thanks to Sandeep for swift delivery of my Tata Safari Adventure Persona. He was quite prompt in replying to all of my queries and helped me explaining about vehicle and accessories. I got my vehicle delivered on promised date. There is just one cons which I would like to highlight is he needs to keep customer informed about any delay of the vehicle (I received my vehicle almost after 4 months due to covid) because I had to ping him every time to know the status.

An
Review №2

When I opted for Tata to buy a new car, it was opposed by family and friends but i still went ahead and my experience was pleasant surprise, got my vehicle well ahead of schedule. I found Kul Bhushan from the sales team very genuine and honest. He gave right kind of advice and ensured all the processes go on smoothly, he has always been very patient in answering questions and never made any unrealistic promises. Definitely he is one of the best sales guy I have ever come across.

Ba
Review №3

I got a Tata harrier xza+ plus recently from team leader of this showroom Navneeda and Annapoorna. I was amazed by their support and friendliness in helping me out with my queries and requests. The complete buying experience with them was very smooth and they delivered on their promises without fail. I would highly recommend kropex Auto to my friends based on my experience. Thank you Navneeda and Annapoorna for your amazing service.

pa
Review №4

Very good Showroom with all the information provided with proper pros and cons which helped me to choose the correct model. Got the delivery before time. Hassle free and smooth experience overall. Thanks to Shrikant and Surendra.

Ad
Review №5

It was a great experience buying our new car with Tata KROPEX. We were delivered our car before time hassel free. Thanks Annapurna for all the help.

De
Review №6

Sales Team specially Anapurna was very good she did explain everything and was in touch regularly with me to give me all the updates. Sales Team and backend team is very helpful. I will definitely recommend this place.

SH
Review №7

Am very much happy with the service the TATA provided and our beloved Mr Timmesh ,hes the one keep updating all the procedures and made easy .I liked His commitment towards his work.Delivered the Car 🚗 TATA Tiago xz+ on promised date. Am very much thank full to TATA groups. Expecting the same relationship in feature.One second thanks Mr timmesh .

Pr
Review №8

I got my Altroz from Kropex last week. I thank Mr Ali for helping throughout the process and addressing all my queries and requests. Most important thing is I got my vehicle before the promised delivery date.Thanks Ali and Kropex Team

ar
Review №9

Worst, Very bad experience with this showroom, its 2 week asking for test drive, seems the sales person dont bother to reply or return call. how can get good sales persons? We should have options to choose good sales person from past record. If before sales this kind of response what will happen after.

sh
Review №10

Very pathetic and awful experience with this dealer. I have booked my Tata Harrier on 17th Feb 2021 upon getting a commitment from them to get the delivery before 1st March 2021.After so many follow ups i came to know that they delivered this car to another customer and didnt even bothered to inform me about this!In the interim literally no response from them to my messages,calls..etc and left me in dark with no clear delivery date. Later on they promised many delivery dates as ritual of false commitments and of course this is how they work. Their cooked up stories of delayed delivery went on for months and finally they delivered the car after long 4 months of waiting in late June.You can imagine the pain i went through in doing follow ups and fallen hopes ! Finally they made me to sit whole day in the showroom on delivery day(during this pandemic situation). It was an eventful day only with worst experiences.Identified a scratch on car during delivery and car was not cleaned at all.No proper explanation of the vehicle been given,No key handover process, delivered the vehicle at dark basement area at back side of showroom.Their sales manager and team is not professional at all and if you are planning to buy a Tata car ,go for other dealers. They dont even deserve 1 star but yes there is no option to rate zero or less.This team in Kropex needs big time transformation for sure to become atleast preliminary level professionals. Such a horrible experience i had ..

Ma
Review №11

Our experience with Kropex was pretty good. We were interacting with Mr.Shon and he kept updating us with status and the delivery was smooth.

GA
Review №12

Excellent Support By Ms Savitha.Overall very nice experience.Staff is very supportive and helpful.

sr
Review №13

A very pleasant car booking experience with this showroom. Special mention to Avinash and Srikanth who took extra steps to ensure I have a better experience in car delivery process.

Ma
Review №14

Thank you Mr Ali for your support to fulfill my dream mexon and getting in record time. Not to forget patiently explaining all the things related to car booking to delivery.

Ma
Review №15

Excellent Service had been provided by Kropex Tata motors for My Nexon ..The Sales Executive Mr Ali Very well explained about the car and he was very helpful till the car Got Delivered...

Ha
Review №16

Over all happy delivery was early as expectedCustomer response was very good from Sukesh Kropex he explained very clearly and very nice

An
Review №17

Excellent service with good sanitization during this pandemic. One thing I like to emphasize the key giving ceremony could have been better with few baloons and cake. Dont know why they are not doing so, though a customer buys a top variant car. Mr Thimmesh really did a good job demonstrating the vehicle. Thanks for all the support.

Sa
Review №18

Horrible support and service for Tata cars at kropex. Recommend to look for other sales and service dealership. Service employees dont have courtesy to speak to customers. They bring disrespect to a reputed brand.

Su
Review №19

We had a good experience with Kropex Motors while buying Tata Nexon. Our sales executive Mr.Nagesh was very helpful right from booking till delivery. I recommend Kropex Motors if anyone planning to buy Tata cars.

Ja
Review №20

On visiting 4 times and calling for a dozen times for a test drive there is nothing called a customer service and professionalism. Being customer we ourselves have to follow up if the test drive vehicle is ready or not and kept wasting time waiting for a test drive. We are now really bothered if the test drive takes so much of hustle, god knows if we will do right thing purchasing a car from Tata. We wanted to have indian brand car so we considered tata as first choice but there is no comparison of services from other renowned brands which is making us worried because before purchasing only we dont see any customer service.

Su
Review №21

I always wished to own a Tata Nexon ever since its launch in the year 2017. It was only in 2020 when the facelift variant was launched, I finally decided to book one. With this in mind I approached one of the popular Tata Motor dealers near the Whitefield area which was very close to my place and booked the XMA(S) version in the first week of October 2020. Though the standard waiting period was 8 weeks, the dealer assured me of the delivery in 5 weeks at the time of booking. However even after waiting for 12 weeks and doing numerous follow ups, there was absolutely no update from the dealer on delivery of my vehicle. Disappointed and frustrated, I started exploring about other popular sub compact SUVs. But somewhere in my heart I knew owning any SUV other than Nexon will never give me a sense of satisfaction. Thats when I decided to give one more try with a different dealer this time. I cancelled my existing booking with the previous dealer and rebooked a XZA+(S) variant with Kropex Motors. Mr. Thimmesh from Kropex Motors was allotted as the Sales Consultant and he coordinated right from the booking to the delivery. The process was extremely smooth and professionally handled. At each step, regular updates were provided by Mr. Thimmesh to keep me informed about the status of my booking. In fact the delivery of my vehicle was arranged within 6 weeks of booking. I would really like to thank Kropex Motors and Mr. Thimmesh in particular for arranging the delivery and restoring my faith in Tata Motors.

Na
Review №22

Salesperson was not very active in explaining important featues of the car or keen in getting the sales done.

Vi
Review №23

Extremely accomodating staff. Thank you so much!

Ka
Review №24

We bought Tata Nexon vehicle November 2020 and looking back I realized it was a very bad decision to buy Tata vehicle from electronic city kropex auto dealership. Kropex auto has really given a very bad experience with the servicing of our car.Disappointed and Terribly disturb after facing so much of issue with my nexon vehicle after 2nd servicing. I had issue with wheel allingment which was not taken care at 1st time when I gave my vehicle for 2nd service on 29th July car was not even cleaned and washed and given to me. After raising complaint car was pickup again on 6th July and given back on 7th july however wheel allingment was done Now vehicle sounds like 100 year old car.. There is disturbing noise coming while driving the vehicle. I dont know what test drive they have done after getting wheel allingment done and sending the car back.

su
Review №25

Hi I have booked the New Tata tiago xz plus 2021 on 6th June and till date I did not get the vehicle test drive aslo we will tell saleman he told will arrange but not yet and we have compromise with that aslo and yesterday Sbi Bank paid the Rs 6 lakhs to kropex motor hosa Road bangalore - 560068 still no update where is my car and when I will get the delivery I really feel like its very worst and bad experience for the 1st time buyer and if in this case seriously service will be even more worst, bad, and painful to us and my sister and family members are asking me the where is the car Kropex Tata motor............................................ Any update?

ta
Review №26

Called for service at 7th july 11:17 amIt was my first service ... They told me to wait for 7 days ...and told service can be done on 14th JulyI mean seriously ???? I have to travel Out of town thats why purchased Harrier spending 25-26 lacs on car and now u r telling me to wait for a week for service ???? Very pathetic experienceYou should increase ur capacity why customer has to suffer ??I will never visit to ur service center now

Na
Review №27

I bought my Altroz XZ petrol from here in Jan, pre Sales is good and center has all facilities. But the worst part is post sales and service, within 2nd service I got to know that they are issues on my vehicle and the team at this center is overloaded and not able to handle issues, I still have open queries which are pending (in case of response back from TATA, I have already dropped the mail and followed up with no help). Service issues are not resolved even in my 1st and 2nd service. Post buying service assistance is quite bad managers are not responding or else bypassing all queries with no resolution.Real bad service over all with good options to improve and help the good brand of TATAs.

ta
Review №28

We engaged with Kropex Motors to buy Tata Nexon car. Our experience of working their salesperson Tamialrasan has been absolutely fantastic. Right from the time, he visited us to share the product spec and price til the delivery, Tamil made it such a smooth and free from trouble. Tamil has top-class skills to engage with customers and offer pleasant shopping experience. With his on the board, I didnt have to worry much about the processes and document work as Tamil managed it all with regular follow up. In fact, he helped me to get my vehicle delivered with much less wait time.I a truly impressed by the services offered by Kropex Motors and Tamil, in particular. Thanks a lot for all your help, Tamil. Good luck and achieve great success!

An
Review №29

I have had a terrible experience of booking Nexon automatic vehicle. I have waited for 8 weeks now and there is no vehicle yet. I am sorry to say that but this is unacceptable.We understand that there can be issues but this was not informed to me even once. I had to do various followups and I did not get even one call from the sales representatives.I will never book or suggest booking from Kropex Auto where they dont understand the feelings of the customer.Sad to see Indian company Tata Motors doing this.

Pa
Review №30

Had a great buying experience with Kropex. Special thanks to Rakshit for his customer handling skills and support.

Ri
Review №31

Extremely poor quality of service, I got my vehicle back with parts missing, interior damages, dirty! Horrible experience! I would like to give zero stars....

gy
Review №32

Visited Kropex motors twice with a friend to order and to receive his new car. The executives are helpful but there is less regard from Tata motors. The executive has complained a few times about company not giving solution or company not addressing the issues etc. I felt tata motors as a typical Govt organisation where company exhibits least care for the customer. Only sales representative/executive are responsible to answer the customer.

Na
Review №33

Ev vehical charging point is there and upgradation also done hear

Ar
Review №34

We walked in..Sat in SUV roamed around the entire showroom. May be Covid social distancing is the reason ...No one attended..No test drive harrier available..

Ra
Review №35

I recently took a car from Kropex - Tata Nexon(xz+). Our experience of working their salesperson’s (Annapurna/Navaneeth) have been absolutely fantastic. They helped throughout the process of booking till we got our delivery and even post that. With their on board, I didnt have to worry much about the processes and document work as it all with regular follow up.I am truly impressed by the services offered by Kropex Motors and their team. In particular, Thanks a lot for all your support Mr.Raghunandhan . With you & your team support the vehicle got delivered on my special day 😊😊😊…. Good luck and achieve great success!!!!

Pa
Review №36

Manager and sales representatives are very good... the salesperson mr.Shashi Kumar.. is a very decent guy... clarified all our doubts... hats off to Tata Motors.. P B RADHA & RAM...Bangalore

Ra
Review №37

Had a wonderful experience with these guys. I opted for pickup and drop service so interacted with pickup driver, Servive Advisor, finance/billing team, and insurance team ( as insurance renewal was pending).Everyone was so polite and quick in responding any questions.Till now I interacted only with ford/maruthi service guys so I always very sceptical about Tata service experience. But now I convinced they are equally good and we can buy any Tata cars without thinking about after sales.I strongly recommend these people.Pickup driver: GangadharService Advisor: Aravind GowdaInsurance: ArunBilling: Magesh

SD
Review №38

While Tata has come a long way in designing safe & secure cars for Indian buyers, but they have a long way to go in terms of customer service.Request 1-1Z3EJT8O for Tata Nexon EV pending since Feb 26 despite multiple follow ups. Am sure they have many customers keeping them busy but lets value everyones time and keep the customer informed & updated.

Mo
Review №39

Very poor sales. I requested for a test drive but none responded for two weeks..

mr
Review №40

Had the car I really needed. I chose them as my dealership not only because I found the car that I wanted, but because they provide you wonderful customer service and an excellent atmosphere. Mr.Pradeep Kumar was great to work with. He was extremely patient, I never felt pressured to make a choice, and most importantly, an expert who knows the automobile business inside out. I highly recommend you to speak to Pradeep if youre considering buying a new car from Tata Motors. it had been the best car buying experience I ever had. I extremely advocate Kropex Auto, Singasandra, Electronic city.

pu
Review №41

So far so good. Had Harrier test drive and in the verge of finalising car

su
Review №42

Very good experience with sales person Mr. Thimmesh at Kopex auto Hosur road, Thimmesh was prompt and knowledgeable to address all our queries and also arranged test drive at Home for Nexon Automatic variant. Also, showed us vehicles in stock to get better Idea of colours available to choose from.Had no major concerns but dealership should work to ensure good customer experience during rush time on weekends etc. Also, car brochure and price list etc. Quality of documents can be improved, will also suggest to ensure cleaning and sanitisation of test drive vehicles for better experience.

Ra
Review №43

Recently purchased Altroz XZ from here, had really very smooth sales experience with Annapurna and Navneet Krish. Liking the vehicle also. Thanks to Tata Motors for such a nice product with 5 star safety rating... Hope future service will be same as this.

So
Review №44

We have booked the car on November 19th, today 25th of Jan 2021, still we are Waiting for billing, they promised will deliver on December end, but now not responding for phone calls, no call backs, very bad experience, please avoid this show room.

Pa
Review №45

They dont even deserve 1 star. We visited this showroom and told them we need some time to think to decide which car to book. by the time we reach home. they started calling us after each and every hour to ask what did you decide?. so after two days we went to the showroom and booked the car as they told us that youll get car in 2 weeks time. we booked the car after that no response from them. if we call them they dont pick up the call. So visited the showroom they said it will take 8 weeks time for car manufacturing. we never said that youll get within 2 weeks. so ln short they fool customers. we talked to manager . same he does not response. so we told them that we will cancel. so they were like so rude. ok cancel and pay the cancellation charges. so this how they are treating their customers. the most horrible experience we ever had.

Ra
Review №46

We got our Nexon last week from kropex. My experience with them was good. Sales consultant Manu M and his team leader was pro active in sharing the technical features and making the transaction smooth.

ni
Review №47

Showroom is good but you need to follow up with them for any kind of service.Some of the consultants do not value the customers.

Ka
Review №48

I have heard that Tata cars does worst after sales service but today i have experienced that pre sales service also worst

Pr
Review №49

While we were deciding on the car, they would call us, whatsApp (Good Morning and Good Nights as well) every single day. Finally we booked the car Tata Nexon on November 5, 2020. Today its Jan 23, 2021 and we are following up with them everyday. They are not sure as well when we will receive it. Have been trying to reach the GM over phone but in vain. The customer support has been useless as well. Also, havent received a call from them though have been getting promises everyday that Ill get a call back.Pathetic service, should definitely avoid this particular showroom.Also, we are constantly following up on this with on their sales.gm@kropexauto email and contact number with CrM, and our sales represntative

Ma
Review №50

Luxurious Indian craftsmanship meets state-of-the-art technology in the Tata Tigor. Kropex Bangalore delivers the super sports look designed Compact Sedan made for everyday luxury to its customer at the dealership.We love this car and their support in delivering the vehicle even in heavy rainy season from Pune unit.Thank you Kropex Team who assisted for us in getting the new vehicle.

Ro
Review №51

I have been having a horrible experience so far with my purchase of TATA Nexon, The team is not at all supportive and things taking eternity to get resolved. I didnt even received my number plate of the vehicle which is now close to 1 week now.

Va
Review №52

Very bad service. Had a very tough time with these guys. They will care and bother only until they get the booking. Once after the booking amount is taken, they will test your patience to the core. Not only they delayed the vehicle by 4 months when they originally promised to give in just 8 days. And also they have fulfilled any promise they made at the time of booking. Accessories was what I was promised at the time of booking and ended up saying that it was not written anywhere and they will not be giving it. They will make you wait for each and every step of the entire process. That wait is not just short. It screws up your happiness of booking the car and make you forget if you have booked one.

Bi
Review №53

I recently took a car from Kropex - Tata Nexon. I did the test drive with Pradeep, he made sure to give all the details and patiently answer all our queries. We called him a few more times post that for the test drive, and he made sure to follow up and come for the test drives. He helped throughout the process of booking till we got our delivery and even post that.We faced a lot of delay and difficulty post Booking our car due to the delay coming from Tata. We were talking to everyone at that time including people from Tata. We sometimes saw that people were not responding on time or not atall responding. With Pradeep that was not the case he used to act as the listening piece for us and also made sure to always follow back as that was something which was giving us much needed assurance.He helped during PDI as well and also post delivery when we noticed that the mud flap was a little loose, he himself tightened those for us.The best thing about Pradeep is that he is very polite and he makes sure to follow up, no matter what. Pradeep was one major reason to make the experience somewhat better during the long waiting period.If I had to give a rating to Pradeep I would have given him 5 out of 5 stars.One other person who constantly talked and helped us was Kaveri. She is very polite and made sure to listen to all our queries and answer them out. Kaveri was very transparent on the situation and helped us during the waiting period.

JP
Review №54

Worst experience after purchasing 06 months...Initially I was having positive impression while sales discussion ( aggression, hospitality & timely respond ). After purchasing a car sales guy will be completely forget us ( he will be calling after 15 days to follow for the {positive feedback } Email confirmation regarding car performance, once after our Email he will forget ), if we contact for any issues he will wash his hand showing his finger to Service department without any concurrence.Later there is no proper follow up , response and especially no good hospitality provided from Service department. 1st service was promised to return my car for 04 hours but they took 06 hours ( after pushing by myself they didnt cleaned car well & delivered ).During my second service promised me for 07 hours but it was taken 10 hours . I went in the evening around 5:30pm, the service rep told me to wait for another couple of hour ( Its okay if they really provide me good hospitality, but I was really hungry and nothing was taken care, I was so uncomfortable even I cant walk and take fresh up out side also due to Covid scenario).So guys please purchase a car one who cares/Respect you after sales also. Money not matters always.Aside to Kropex please respect customers after sales also & train your employees to treat customer as Athithi Devo Bhava.Let customer feel happy and comfortable. Except money you have to build good relation with customer.Based on my experience surely I wont prefer Kropex to any of my colleague ,Friends and relatives in future.

ki
Review №55

The dealers were very responsive and the sales person Pradeep answered to all the queries and helpful at all stages and helped to deliver our new car earlier than expected.

An
Review №56

Maruti, wish we would have chosen it. Our bad luck..I wish,I could have given in minus. Everyone blames one another here. Even Sales GM is reluctant to meet, insurance advisors suggest you horribly wrong suggestions and Sales person just keep on boasting. At the end, we will never ever recommend this place. As you can see from other reviews too.. just money minting

Aj
Review №57

I had Booked Nexon xz+(s) on 25th of October and at that time we were Assured a delivery within 8 to 10 weeks.We were told many dates like first they mentioned 20th December 2020, then 1st January 2021, then 4th January 2021 and now it is 15th January 2021 and neither the dealer nor Tata motors have any update.Everytime we ask dealers they have no updates and no final date about delivery. They always blame the production and the supply chain and behave as if it doesnt matter to them. Even the manager doesnt receive the call nowadays.There is no proper response on the deliver date of the car even after sending mails.The dealer has the famous answer “Sir the number of bookings has increased” I just wanted to say one thing to Tata motors: when you are not able to supply the cars on time, please dont take the bookings and dont play with the Customers feelings.We too can understand that there is a delay, but as a customer I need to know the final delivery date?We are very frustrated because of this pathetic response from the dealer as well as Tata motors.I could have gone for other brands but the sole reason to buy Tata vehicles was to choose a brand of our country but if this is the pre sales service then I am wondering how would be the post sales service? We are very much disappointed with Kropex Auto and Tata Motors as well.All our occasions for buying the car have been ruined.

Pr
Review №58

Very bad experience going to Tata showroom.. This is the second Tata showroom im visiting in this month. Same response in both the places...They dont even bother to ask the customer what we need.. this is the response before buying not sure what will happen after the purchase... Will never but Tata car now..

ga
Review №59

I bought a car recently from them. My experience was a really good one. They assisted me with all my necessities. Mr.Thimmesh did a great job and he was available all throughout. Keep up the good work. Thankyou for the great customer service.

ka
Review №60

Tata cars r good ,but this showroom was worst

An
Review №61

Very good experience...alliulah guided us nicely

De
Review №62

My experience at the time of first visit itself was worst. No one will come to explain the vehicle specifications.until I book the car, they promised max to max itll take 40 days to deliver the vehicle. Its been, 35days from the date I booked the car. Still not even billed in manufacturing plant. How come they deliver vehicle within 40 days?I made worst decision by booking TATA Vehicle from korpex motors. Dont expect anything good from these people.

Ta
Review №63

Nice and courteous staff. I dealt with Mr.Nagesh, who is highly professional in his approach. Would recommend to other users as well.

ra
Review №64

Pathetic services of kopex.. Today I visited the service center of hosur road and was there to check one of the technical issue of my Tiago .. before going there I called them and I spoke to Arvind and he asked me to visit service center.. When I reached I told them that have a kids sleeping in the car and pls check..i was waited for 15 minutes and he didnt bother to come also he didnt assign other technician to check.. I was disapointed and and came to home without getting checked. this behaviour didnt go well with me and future I ll not visit your showroom..

Sa
Review №65

Very good dealership. Customer friendly sales staff.

Tw
Review №66

No one is interested in taking calls.

Ar
Review №67

They are very nice to th customer behaviour when it comes to new custom , not much sure about after sales and service prospective.

vi
Review №68

Hi All,I booked my Tata Nexon XZ+ red color on Aug 19 of 2020 and delivered on 11 Oct 2020. Initially They promised me to deliver in 4 or 5 weeks. After that they kept on saying next week or so. Some point of time I got frustrated with the way they responded. But I realized and understood the exact problem with Tata nexon as the production was very less and demand was more. Due to this reason they could not deliver on promised date. Specially I would like to say thanks and appreciate the support given by Rakshit who is customer advisor in this show room. He has very good soft skills to convince the customer.Overall I have good experince with Kropex show room and hope it will be continue to be good in the future as well in servicing and maintance of my car.I wish you good luck.

Sr
Review №69

Very professional staff, nicely received when i reached show room for test drive

Mo
Review №70

We booked a car month before and till they are unable to deliver the car. Atleast they have to response to the customer call and explain the delay..worst showroom i everseen...please dont book any vehicles on this showroom..You may loose your interest to buy a car

Ma
Review №71

Id lik 2 appreciate M Girish frm Kropex Tata Motors, BLR for his efforts in getting my damaged tft display of Nexon replaced inspite of many challenges, followd up wit necessary teams, kept me updatd.Guys lik him ve rekindled d trust of customers in Tata Motors

SH
Review №72

Mr.tulsai dass is very good person

Sa
Review №73

I bought tata Tiago from this show but over all experience was horrible!Tata product is excellent.If your looking for Tata car please try dairy Circle showroom is recommend.

M
Review №74

Strongly recommend not to buy any accessories from any TATA dealer, they dont have accurate standard of working while we ask for extra fittings.I have experience with this dealer, very lazy service, no interest to understand what customer is asking they just make us sit in customer longue and finally when car is ready for delivery you see it is not what you expect.Ex. Illuminated logo not fixed properly, when asked it is ok for them. For me the logo is not sitting in the center of locating plate.

hi
Review №75

Staff is busy or disinterested and dont give proper attention to customer

Sh
Review №76

Sales team is not up to the commitment given and false commitment at the time of booking , while delivery no response from them and not fulfilling the words.Not happy and not recommending Kropex.

Pr
Review №77

DO NOT BUY FROM KROPEX MOTORS! -- Receipt Attached, Genuine Review -- Booked on my Wifes Name.We have had one of the Worst Experiences of our life here when we decided to buy our first car. We booked a car with them with a promise of delivery in 3 weeks, after 6 weeks and repeated follow ups, they told that they cannot deliver us the car.After prolong insistance,they gave us a refund, nevertheless, not once apologized for being unprofessional and wasting 2 months of our time. Despite it being their fault of not delivering the booked Vehicle, we were treated as if they are doing us a favor by returning us the booking amount without charging cancellation fees. The staff here is extremely unprofessional, they are not courteous, will talk and follow up only until you pay the booking amount, after that its your job to keep asking them for your vehicles status. In terms of financial assistance, all you get is a contact number of Bank Personell, the whole process is to be done by you.On cancellation, I lost the money I paid for Loan Processing as well, which was 1,200.00 only, but it was a loss for chosing this dealership and nothing else.Please do not buy from this place, if at all you want to buy a Tata Motors car, at least chose a different dealership.

bh
Review №78

We had booked the Tata Nexon car in the month on October but till now we have not received the delivery date of the car. Its almost 13 weeks, but still our car has not yet got delivered. There is no proper response for the mails and calls also.

Na
Review №79

Not so pleasant experience but not bad too. Need more technically knowledgeable staff

Ab
Review №80

Well i was sure buying Tata nexon and it was nice experience with Tata Motors - Kropex Auto . Annapurna medam really helped with all the details.

Pr
Review №81

Please dont go there, go other dealers.They wont delivery in 3 months also, I have booked in November, but not yet billed/delivered. Every week they saying next week. No use also say different reasons they wont tell actually truth.Very bad Very bad. Please dont waste your time and efforts, just go other dealers.

vi
Review №82

Sales executive Kumar was very kind and was able to explain things in detail

Na
Review №83

Very nice

sa
Review №84

The correct Name isKropex auto pvt LtdTata motors

ka
Review №85

Terrible and unprofessional attitude by sales person Adarsh,after missing multiple appointments ,test drive was missed even today,after having spoken in the morning for confirmation,he didnt get test drive vehicle today also, Pathetic Attitude!

Sh
Review №86

Very good sales and support...very quick work process and had a good experience with kropex.. especially had a good purchase experience Mr. Ali..thanks everyone.

Ga
Review №87

Over all promotion was good. We can see all variants.

Sr
Review №88

No response from any of the executive, after waiting for 30 minJise came back with out information

Ni
Review №89

Space is very clumsy. Service person are not very professional.

So
Review №90

Will update the final review at the time of delivery

as
Review №91

Kudos to Mr Amam and Venkatesh .They were very good throught the process from booking till delivery..Great job.

Pr
Review №92

Exellant service.

ku
Review №93

Service is not at all good. The delivery is very late. Not all meeting the commitment. Very difficult once you pay advance. Be carefull if you book your car there. I have on 14th June still not sure of delivery date. Hope I get soon, as I have got my loan approval today its difficult to wait.

Ma
Review №94

Good cars but expensive safe cars

De
Review №95

Cars are awesome. Staff is good.

Ka
Review №96

Good service

Ra
Review №97

Worst staff. No value for clients

Jy
Review №98

One of the worst ever sales staff. The one who begs on streets will have more manners than that showrooms sales staff. Firstly nobody responds, they dont have enough knowledge or information about their own cars, they will say there are no offers at all when there are plenty and when that was shown to them via website then they obliged. They will mostly be sitting in a group and chitchat the whole time. They are ruining our respectable Tata brand. Atleast Prerana Motors and Concorde were doing a good job. I urge the Tatas higher authority to replace the lazy lethargic staff in this outlet with a better set of deserving people.

Pr
Review №99

Mobile number mentioned is no use.You can never reach them.

Kr
Review №100

They are very professional - specifically timewise. If they tell you something will be done in 1 hr it will for sure be done in 1 hr.

Information
44 Photos
100 Comments
3.3 Rating
  • Address:No 49, 1, Hosur Rd, Aishwarya Crystal Layout, Singasandra, Bengaluru, Karnataka 560068, India
  • Site:https://dealer-locator.cars.tatamotors.com/tata-motors-kropex-auto-car-dealer-hosur-main-road-bengaluru-78130/Home?utm_source=locator&utm_medium=googleplaces
  • Phone:+91 76191 95014
Categories
  • Car dealer
  • Auto parts store
  • Auto repair shop
  • Car accessories store
Working hours
  • Monday:10AM–6PM
  • Tuesday:9:30AM–7:30PM
  • Wednesday:9:30AM–7:30PM
  • Thursday:9:30AM–7:30PM
  • Friday:9:30AM–7:30PM
  • Saturday:9:30AM–7:30PM
  • Sunday:9:30AM–7:30PM
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