Frequent power cuts must be fixed, need to give speedy response to clients, good environment,

Good service. I got my sim within 15min even though it was closing time.

The office is closed. But a Docomo representative sits outside the store to help. Monday to Saturday from 11am to 6pm. SIM replacement is done. Representative is really helpful. Responds to all the queries. And issues to get resolved. But not sure how long this support will be available.

Ok service from tata

Average service. Employees are dishonest. Taking bribe. For one fancy number 77**0 99999. They initially ask for 1.25 Lakh. But pathetic part that number was own by us and we delayed 6-month rental. Due to that, they taken back the number. But when we contacted they informed we have to pay 1.25L. Then one of the employee ask 20K cash and we given the amount. He then assign the number again....

Good customer service

This best ever show room for docomo.They give you solutions but they will charge for many service. Them closing time and opening time is differ , not same as given on Google. They close 1 hour before. I feel lack of staff there.

Good hi speed free wifi available

Docomo is going to be extinct in Bangalore soon, however I do not know about the merging with air tel some say it is fake news some say it is true, however it is working for the time and been and this been the only office around Bangalore, hence I was here to make a micro sim, I did not have to get inside there was a unbrella outside and he gave the sim and it was activated like a hour or so, by the time I reached home it was already active. The place is in the heart of Koramangala and looks like a pretty cool office from outside

I had went to this place today, Since Docomo is now merged to Airtel, the current Docomo SIM is inactive to activate the same Docomo sim to Airtel I then went to Airtel Care center which is located on the backside road location near HDFC bank and Airtel Care team provided me a new SIM with same number , main proof to be provided is Adhar card. 3 star is for the security guard of the Docomo office who showed me the route to Airtel office.

The store is permanently shut down. The company has not made any alternate arrangements to its customers and disconnected all the Sims. With all the brand stores across the city shut down, people had come from far off places to collect duplicate/alternate Sims from one guy who comes there on a temporary basis. This is a very pathetic way of treating its customers.

Please dont visit during lunch hours. Only one person will be handing all the queries. Other than that, quick service providers. Complaints are given higher priority, which adds to the plus point about this store.

The tata Docomo store is closed as it is going to get merged with airtel (as per the information received from Airtel office and tata Docomo store security). When it is searched on Google it still shows open and requires update.

A Docomo representative still sits outside the store to help. Monday to Saturday from 11am to 5pm. SIM replacement is done. He is very helpful.

This best ever show room for docomo.They give you solutions but they will charge for many service. Them closing time and opening time is differ , not same as given on Google. They close 1 hour before. I feel lack of staff there.

For all your connectivity needs

Since Docomo is sold all the service centres are shutdown and this is the only open centre. There is a large unorganised queue with less staff. I had to go to place not near by to get the photocopy of ID proof.

Tata docomo was good earlier but suddenly they stopped their services and all their service center as well. Someone told me that this is only service center which is still ongoing. I went their there is no service center now one guy will be sitting outside the center with a stall and with bunch of sim. Guy will help you with your problems (mon- sat from 10 am to 5pm). But not sure when this also will be closed. Gave 1 star for Tata docomo for their worst services.

One of the worst service in telecom industry. My sim service is lost because of there technical issues so they are asking 275 rs with the same number or else need to pay 100 rs for new sim. Worst thing i face in this store was person standing in front of the stop under umbrella and he only said why required this sim go for another brand docomo not working properly and no offers, he is also using airtel sim. verry bad experience.

Worst service. I reach main office in kormangala at 9.30 am. But office service boy also coming 12.15. This is not good. Any one company people like good service. Pls understand.

They have closed tata docomo store permanently. Disappointed after going there all the way from Whitefield to koramangala. No information on further assistance.

It is opposite to Forum road. Easily noticeable from the road. Parking structure available. Free when I had been there. In ground floor ATM is available for cash transaction. Cards accepted but depending on mood of executive. I had faced scenario that, they asked me to swipe only once. If transaction fails, no second attempt to swipe. Felt bad for inconvenience but luckily I have used the ATM machine to withdraw the cash. I felt executive are bit lazy not quite quickly resolving customer problem. There is 1hour lunch time in that period if you go they ask you to wait. Plan accordingly.

I am a loyal customer of Tata Docomo using almost when it entred in India. Talking about Store...Well experienced staff had problem with sim card it was replaced within 5 min over E aadhar card no need of hard copies.... Well trained staff and easy to access from road which is also having good parking area for bike and Car..

Wonderful experience. One Mr Satish helped me for sim problem. Such a helping person..

Please dont visit during lunch hours. Only one person will be handing all the queries. Other than that, quick service providers. Complaints are given higher priority, which adds to the plus point about this store.

Never go for Tata Docomo connectionNetwork sucks even in core areas of Bangalore, 3G Internet works slower than 2G of other providers.I you got in any problem with your connection, the customer care is horrible. They simply ask for unnecessary documents (hard copies), like sarkari offices.

Used to be a busiest place during its hay days. Now that fierce competition has set in, the thronging crowd has thinned. In old days parking even your two wheeler was a nightmare. I heard that soon this place would be taken over or made smaller to give way for others.

The service of Tata Docomo network is better than Airtel. The call dont get disconnect like it does in Airtel. In the centre not all very interested in attending the customers but one person by name Umesh was trying his best and he was the one who later assisted us. He was very good in providing the solution.

This place is closed before 6 months itself. Only one person will be there it seems, that too outside the office . Its a waste of time coming here if hes not there . Its better to throw the sim and go for other networks .

Very neatly maintained place and all types of service available. but now it is closed not sure temporarily or permanently. Please check before you go. If the store in Koramangala is closed then If you need a sim replacement or any other service then please visit tele solutions near Itmadu, Janata Bazaar (Banashankari 3rd Phase). Near signal. its the corner shop near signal.

Good service

Tata Docomo will lose its credibility if they dont take action against these guys.This store has got the worst customer service executives. Dont ever expect any kind of service from the guys from this showroom. I actually wanted less than 1 star but unfortunately it is not possible to give. They just time pass without attending to customer queries. Unfortunately there is no use in talking to the branch manager as well.

Experienced a good service. Was there on a weekday to avoid crowd. I was out in 10 mins. Supportive service staff too.

Please dont visit during lunch hours. Only one person will be handing all the queries. Other than that, quick service providers. Complaints are given higher priority, which adds to the plus point about this store.

Manner less staff the behave very rudely and they are not knowledgeable.You can get more information and help from the customer care IVR than visiting the store.Its advisable to visit other stores than thisVery poor maintenance.

Opposite to fourum... At Bosch side..good Tata docomo store. At ground floor..

If somebody looking for new/duplicate/replacement SIM dont worry ( but ready to go up to Koramangala)1.) this location is between Audogodi & Forum mall (200 meters from Audogodi Police Station)2.) Docomo office will be closed, but there will be one office representative by name Satish(I have his mobilenumber, but do not want to share).3.) He (Satish) will be there between 10AM - 6PM4.) He will provide required service with in 2 minutes by charging Rs.80/= (and he will not give any receipt, not sure why!!!)5.) Please carry address/photo Id proof ( preferably Aadhar card)6.) Sunday will be closed7.) Normally around 100 people will visit here during week days8) avoid going on Satuday due more crowd.9) Docomo SIM cards will automatically switched/ported to Airtel from Jan-19 onwards10.) He (Satish) will be there until Jan-19 until Aitel is taken care.Imp Note ;- other than above address you will not above service anywhere in Bangalore.

Real bad service. Under staffed. The staff there were unable to manage the customers. There were agitated customers because of the overall service of the company and the attitude the staff put up.

Show room is closed but there is one staff arranged by docomo brand store out side the show room to help you ....but very crowded a big Quee..all the time as there is only singal staff ...and he quick ... with process...and an update given by him is that tata docomo is going to shut down and Airtel is going to take over from January 2019..

Been with the operator from 7-8 years having both landline and broadband. Very good service. Switched on to Airtel only because the entity ie TATA is closing down their telecommunication services in India.

A small stall is been placed in front of the main store so for all of your doubts on DoCoMo sim please visit the stall.The person incharge of the stall quite friendly

Nice service but limited staff and late response taking too much time

Store is closed and only 1 guy was there outside who was changing the sim and asking for money which should be done for free as sim stopped getting network after their merger with airtel. No receipts were given.

Very bad experience. No token system and I had to wait for almost 1 hour to just update my address.The Xerox machine does not work and I had to walk 5 mins or so to get the Xerox.Decent parking space available.

One of the worst places to visit for service, this place is full of attitude and negative response from manager as well from staff for a simple work they need 15days time.I had requested them to convert my post paid connection to prepaid which they took more then 15 days time and it is still pending...after visiting thriceA person has to spend morethen 2 hrs to talk them and then they say it is still pending...Im cursing my on switching to Tata Docomo

Most of the Docomo brand stores are closed in bengaluru and many of existing Docomo users like me who are facing network issues have no idea where to go as even the customer care support didnt provide information on which of the outlets were functional.Fortunately after making visiting airtel store i got information that only in Koramangala brand store location all the assisstance will be provided.Those who need to replace their sim cards or have any queries can go to this place. The entire outlet is closed but youll find only one Tata Docomo representative attending all queries at this place.After getting the new sim, I was informed by the representative that theres no need to port the number to airtel as this will be handled by the airtel operator.

Tata Docomo is been merged to Airtel, you can visit any Airtel officeand get your issue resolved related to Tata Docomo.

They have closed temporarilyBut u can get new sim card for lost etcOne guy is sitting out side the complex to assistStore is closedDocomo is merging with airtelThey may open after march

One person help u.. activation of sim.. replacement... He will be there upto 5pm...

Both airtel and docomo cant figure out to give a old number

I went to this Brand Store on 6th Aug. Found Closed. Does anybody know there brand store for my prepaid SIM replacement? There customer service has become sucks.

Ground floor have Docomo store, where 1st and 2nd floor have TATA Tele Business Services

This is not the way to speak with the customers. If u guys doesnt know to help us out or speak properly then please pass through the call to your senior person who can help customer and take their requirement...Worst feedback...

Tata Docomo Bangalore main store also closed. Only One guy sitting outside to give information. All tata docomo customers suppose to suffer ...

Fast service..not a crowded place. But they charging for the services which are free in other network like duplicate Sim etc

WASTE OF TIME!These guys dont have a nano sim card. Theyve been postponing everytime I come there.

For sum reason the network just went away in my sim.. but service was quick though the queue was long

Loved the cafeteria. Good place to start the career who are struggling to get the right job.

I gave request to change my number from postpaid to prepaid in Dec 2016.1st time : they didnt convert telling that the documents was not clear - ( I went with all originals, they photocopied all documents from their on store )2nd time : I sent them the documents through email, they rejected telling me the document is not clear. I went to store made them take print out in front of me and everything came clear, the executive (Sreedhar) said sorry and re applied the request.3rd time : Today Feb 17th 2017, they called me asking for document, telling that contact number is wrong and asking me to pay the bill and also to go to store and submit documents again.Solution: I have decided to go with the consumer court and solve this issue.Conclusion : Please dont ever think about taking a Tata Docomo Postpaid connection. Whenever I visited the store, it not just me there are 1 or 2 people complaining the same about the postpaid connection.

Visited this place twice once for KYC and second for activation of simFor KYC this place is good quick and helpful staffHowever for sim activation it took over an hour

They have closed, online charge get accepted without service. You cant connect to any one all the re charged amt went waste.

Its the only Tata Docomo customer care available at present.

In Short : Irresponsible and Uneducated Employees:I gave request to change my number from postpaid to prepaid in Dec 2016.1st time : they didnt convert telling that the documents was not clear - ( I went with all originals, they photocopied all documents from their on store )2nd time : I sent them the documents through email, they rejected telling me the document is not clear. I went to store made them take print out in front of me and everything came clear, the executive (Sreedhar) said sorry and re applied the request.3rd time : Today Feb 17th 2017, they called me asking for document, telling that contact number is wrong and asking me to pay the bill and also to go to store and submit documents again.Solution: I have decided to go with the consumer court and solve this issue.Conclusion : Please dont ever think about taking a Tata Docomo Postpaid connection. Whenever I visited the store, it not just me there are 1 or 2 people complaining the same about the postpaid connection.

Worst experience company is closed a single guy is handling entire setup... this guy got lot of work to do, before going make sure you have lot of time and patience.

Excellence Service Its good time in heart of Bangalore good Range of brand loyalty but this more cheaper than other Services.

Normal Tata docomo store.... Good interior.... Free tatadocomo wifi

Closed. Only 1 person standing in front of the building for handling user queries and issues. Have to patiently wait for 30 to 1 hr.

Worst service Ever..... the attendants are very rude and does not know to handle customers. They charge their customers based on individuals. Charged me 50/- for a prepaid sim, while the same sim was given for 20/- to a person after me. Very irresponsible people. Will never visit your store ever again and will not recommend it to anyone. You dont even deserve a single star, i regret for giving u useless people even a star.

Just like any other Tata Docomo centre in the city.Well organised and maintained.

Its not actively working. Only one guy is sitting in front and providing new Sims

Dont take Docomo internet dongle. I wasted 5000 on 2 dongle (cdma+gsm). Both worked fine for 10-10 days. After that no network. They are saying tower problem in Koramangala area. gosh, how come tower issue in Koramangala area. they didnt helped. Sayed nothing can be done. But started creating problem for paying internet bill? from 2 years they are still harrassing me. bill for what, for no internet. what about my dongle money.

Hi All,I had taken one sim card from them on 07/04/2016 and still it is not been activated. very very very poor assistance from them. They are not cooperative. Do not support these type of worst behaviors.....bhanu prakash

The Office is closed permanently there. But they have some small store just infront of the office where all your office works can be done.

Awesome service. I got duplicate sim of my lost sim in 8mins. Thanks

Went there only once, few years back, to get a microsim. They just used a cutter to cut my old sim. Didnt give me a new micro sim. That too after standing in queue for almost 20 mins.

Not even single star worst service not only this store entire tat docomo service itself worst, please dont go with this tata docomo better to go with other telecom service, no signal no internet properly.

Misinformed... Long Wait... Dont follow their lunch schedule 2-3 PM... Some people of the staff are helpful vs some who are absolutely not helpful... Staff low on numbers who present to serve...

Simply waste of time visiting this **** Store. Useless guys and service.

Its a Tata Docomo store and office also who is mainly providing internet service, phone sim card i.e both prepaid and postpaid and data card. Please focus on the customer feedback if you want to sustain in the market

The worst service ever and very poor customer care. 1 star is also waste.

If u have any issues, try sorting out then and there. If u move out without resolution then it will not be solved again. Worst service these days.

When I visit it was crowded still staffs are helpful good place

Waste place to go for the tata DoCoMo services.... Better the Docomo removes the officers and appoint some good people ...

The only Docomo Outlet left in Bangalore. Though crowded, excellent customer service by the staff.

Actually 0 star. Staff has no solutions to the problems of customer. Pathetic service. Highly disappointed

Liked as before my mom buyed phone 5 years back

I would have rated a minus if Google provided it.worst customer care i have ever seen.bloked my sim for no reason at all. And after many days of to and fro they say not our problem.I call them up today and they patch me to an ivr which doesnt even have an option to talk to a customer care executive.

Unpleasant and tiresome experience at docomo center. Very slow service. They will eat up your entire day for small requests. Too much long queues but only a single person to address it. Plus all of the staff goes for lunch at same time making all of the customers to wait for half an hour.

Customer service is not upto the mark, & people have to wait for a long time to get their complaints registered or resolved

Very pathetic service... I was using Docomo prepaid number. two days before I got a call from their tele caller. TAfter they said the offer i said ok. The same day I got SIM. The next day my prepaid sim got deactivated and inserted new postpaid sim. since then there is no network and my postpaid sim is not activated it seems. I need my sim gets activated now other wise im gonna register complaint against Tata Docomo.

Its closed please dont go and waste your time.

I went to get a new sim card with old number, done in just 10 minutes

Pathetic customer servicing. I did a very big mistake porting my number from airtel to docomo.i requested for prepaid with some docomo executive on call, she send some executive to collect the documents and converted my num to postpaid without my signature of approval. My num was twice blocked because of their negligence, they didnt come to verify my address in the provided time. and at last i had to suffer.

MOST WORST NETWORK IN BANGALORE.when i am calling to custcare they r not giving proper response.i didnt expect in my life i have to give like this type of bad review. i taken docomo sim 3 weeks back still its not activated .i called to manager custcare and every one no one was doing that activation.dont take docomo sim.its useless.there is no response from their end.i called them 25 times their response was same.i suggest to everyone dont take this worst network.

Had it been a negative, I would have given that too.The service is extremely bad and un supportive. They do not care about the customer and keep telling the same thing. Dont answer the calls.I applied for migration from prepaid to postpaid. They told me it will be active in 2 days. Its been almost two weeks and the sim is not active yet. On top of that they deactivated the prepaid sim too. Now I am facing problems in recieving calls as I have been using this no. from past 4 yrs.They tell me that no. was deactivated due to wrong LR verification. They say that, contact I gave for verification is a Kerela no. but that no. has already been ported to karnataka three months back.When asked to revert the sim to prepaid, they are telling me to pay 320 rs. extra for reactivation in addition to 150 rs. their representative took on form submission.I am option out from their subcription and will request a=other users too to switch if they want to avoid any trouble in future.

Infront of road. Tata teleservice office is above that store.

Worst network worst customer service in entire history of telecommunication I have lodged complaint against tata docomo. Also this store is closed permanently.... Without any notice to its customers

The very worst customer service, i have been to this store numerous times in the past 4 months and they never solved the issue related to the vanity number purchased from docomo. I wish if I could give no star

The store is closed, there is one person sitting in front of the store to give docomo services. He overcharges as well.

Very very bad customer serviceIf we call to the them they will left the call and they will disconnect and they will say we wont respond on phone. We need to come here and ask them if any thing, and if we ask any questions in reception they will say we need to go and ask manager. If we go their they will say manger is on leave we need to come on when he come to office. Ex: one person applied MNP offer and fill all the forms and submitted all documents and got the docomo sim. then after 2 days got the message as successful. But after completing 15 also MNP was not applied when he go to the office and ask them they will say that documents not submitted and local reference is not written in this form. Then he asked that while filling the application we have shown to u and asked that anything has to be filled in this then he said that no need u have got the sim card it will activate with in 7days. But after completing 15 days also its activated and they didnt inform. When he came to office ask them what to do now the receptionist said that talk to manager. Then he go their manager is on leave we need to come when he come to office. And he asked what to do now in basement floor another manager will be go and ask, when he go their no one in that floor they all went out from office. Any one in that office not listen his words then he got irritated and asked them to I didnt need this sim card now, then they said that go to cash counter refund sim card their. They will refund u, and if we. Ask any question in English they will reply in Kannada language or in Hindi language