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Advaith Suzuki
40/1, Sri Venkateshwara Mansion, South End Road, Basavanagudi Near Bharati Nursing Home Lunch Time: 1.00 pm to 2.00pm, Bengaluru, Karnataka 560004, India
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Am
Review №1

Went to book a vehicle here, but we were not given proper info about vehicle and models. Highly disappointed with the way they treat the customers. Went to an another showroom where executive gave complete walk through and details.

Ak
Review №2

Exallent service and customer executive. Quick response

Ab
Review №3

I went there to service my gixxer. Technician are good they properly guided me whats need to be changed what can we change in next service. Over all satisfactory services

SR
Review №4

Have been regular customer since last 8 years price is reasonable and technicians, service advisor are friendly and doesnt always loot customers like other places.

An
Review №5

This is very good service center. These people are very cooperative and listen all the problems in our vehicle patiently. Their work is also good. I will not get this experience in any other service center.

Sh
Review №6

Never give for paid service. We feel like the prisoners while paying the bill. No respect for customers. The guys at the billing section behaves like the jail wardens.

Bh
Review №7

I wanted to buy suzuki access 135cc drum break , the salesman Mahesh was helpful in giving us all the details of the vehicle and we were able to buy and got the vehicle delivered on the same dayThanks to the team who did the work swiftly

Su
Review №8

Nice work, good help. Mahesh helped us with everything. Nicely done.

Pa
Review №9

Hi FriendsI have access 125 cc Bluetooth variantI am fully satisfied with my scooter because I am rating 5 starI am sharing my experienceI am telling good and bad things in this showroom ...The response was niceThe sales executive explaining properlyThe financial advisor for loan is goodThe manager of showroom very niceFirst time I visit this showroom this is my opinion I feel like this ..About bad things happens in the showroomThey were not keep up are wordsThey will make fake promisesThey are not give any discountsThe reasonsAbout rate of interest of FinanceAbout discount off accessoriesThey are not give any helmet with scooterAbout exchanging your vehicle in showroom they are not givie proper value of vehicleThank you friendsthis is all my experience in showroomthe name of ADVAITH SUZUKI

Sy
Review №10

It was a totally horrible experience for me when i gave my suzuki access 125 BS6 for the 3rd free service. First of all its not like a free service theyll be charging you for a single thing including labor charges. Theyll unnecessary tell you to change this and that things just bcz to make money they should give customers a proper and genuine suggestions as they might have hired as per the experienced and professional staffs but dont think theyre and even they dont have the basic knowledge of the vehicles available in their showroom itself totally uneducated and unskilled technicians. I think only the sales guys have some idea just to tell some points and sell the product thats it nothing else. They might have taken dealership just to make people fraud and do money. My vehicle had some issues as it was taken just 6 months back while i had taken for 3rd free service i explained them very well like what are all the issues Im facing with it they told itll be done and told to change some parts for that i agreed but when when they delivered my vehicle after the payment it was not even attended my issues i saw same problems very seen again i was shocked and dont even wanted to drive my vehicle bcz of its issues and sound. They told to check for 1 day and bring back so i bought it on the next day again and left for service they told its now done perfectly without any issues at that time it was not able to identify but next day again same issues happened.. oh god. Imagine they took my vehicle 2 times for service but they didnt rectify the issues. I was really disappointed with their service and took back my vehicle. I think theyll not work for the customer service and experience they just sell the vehicle and dont care about it. I dont about other dealers of the same company but this dealer was really very bad especially the service and follow up departments in fact i had thought to buy a new model but didnt wanted to in this showroom as per their very bad and poor service.1st time Mr Ashok (service advisor) he dont have detailed knowledge of the vehicle just some basic things as other person know. Did service and issues werent rectified.2nd time Mr Raju (experienced service advisor) took my vehicle and told hell definitely look and rectify but he also didnt.Dont work just to make money think of the customer experience and satisfaction then only youll improve and also while service make genuine charges not simply by just seeing the outlook of the vehicle. Regarding the staff, supervisor and technicians hire better ones who are skilled and having professional knowledge about the vehicle and its parts.Thank you

Re
Review №11

Very good information and guidance by Mahesh. So co-operative and kind inuf to approach any time. Thank you. Mahesh

As
Review №12

Friendly people and while for giving service they listen patiently to resolve service issues. Recommended show for sales and service.

Ad
Review №13

DO NOT GIVE YOUR VEHICLE FOR SERVICE HERE. They will tell that they will check your vehicle and while checking they remove some parts from your vehicle. I faced this when I had gone to give my vehicle for service. They seized my engine while checking and started asking for ₹15,000 to repair it. When I was taking my vehicle for service it was running properly. After they checked it my vehicle failed after riding for 1 kilometre. When I asked them to restore my vehicle to its original condition they refused and asked me to pay ₹15,000. I had to transport my vehicle back home as it was not starting.

Vi
Review №14

Its thr first time I ever went Bike shopping and these PPL were extremely helpful and always gave a cheerful vibe.The only problem is that this place is tooo crowded even in these covid times.

ra
Review №15

I have purchased Access in the month of January, during lockdown/restricted movement they provide 2nd free service timely, again battery problem arose, staff Sri pushparaj provide polite and proper service, in all respect service section deserve for 5 Star, sale section to be improved regarding interaction With customer, I also faced avarge reaction with staff,Anyway thanks to Advait Suzuki, Thanks to sri Pushparaj

Ji
Review №16

The vehicle availability and processing of documents are quite fast. However please dont expect them to reduce a penny on any of the vehicles. Honest and transparent communication. One of the oldest dealers for Suzuki as well

Sh
Review №17

Service was good and fast but have a couple of suggestions for 5 start

ki
Review №18

Had a bad experience about the service rendered. Office visiting chairs were in bad condition.

Ta
Review №19

I planned to buy a 125cc Scooter and looked at various options, finally zeroed in on Suzuki Access 125 based on the ride quality after the test drive. We had enquired with a few Suzuki dealers for the White Access 125 SE and wanted the delivery immediately; this colour was not readily available. I then walked into Advaith Suzuki; it was the best experience from the time I stepped in, to taking delivery of the vehicle. Everything was explained very clearly by the Manager Mr Venugopal, and the Scooter was delivered as promised in two days. It was a seamless experience from the booking to delivery. My special thanks to Mr Chandru, who took me through the sales process, documentation & delivery, and to Ms Banu for coordinating with my office. I would highly recommend this dealership based on my experience.Looking forward to experiencing the same post the sales as well.

Go
Review №20

Misguide by the dealer they told me that they would give me a nuckle guard they dint then I asked him to give he told to purchase it

Go
Review №21

Really very good response with the staffespecially the Mahesh who is very good person as giving correct advice about vehicles

kr
Review №22

Worst service. The billing system is pathetic. Worst service even for a loyal customer for more than 20 years. Never ever go here. I am writing with past 20 years experience.

Ja
Review №23

Im happy with advaith suzuki i purchse new access 125 bs6 model blue colur manger is good butt staff is bery naice talking to mi im happy wit staff all so 😊😊😊

Is
Review №24

Good response and good service , good help frm Mahesh

pu
Review №25

Great place for vehicle services for Suzuki. Nice experience.

Am
Review №26

Visited showroom during afternoon (3ish) recently and they dont bother to respond. Later when I stated Im seriously looking to buy vehicle they gave vague reasons that they assumed I had left my vehicle for servicing and casually seeing vehicles.. Earlier this was not scenario but now they are least bothered. I will never go back here to buy vehicle or get it serviced!!

Na
Review №27

I just loved these guys at this showroom! Led by Mr. Venugopal!I called up their number before planning a visit to their showroom. (Id pathetic experience with 9star Suzuki earlier).Mr Venugopal himself took the call and promptly answered the queries.I was received really well and given a test ride.I was given 6 scooters to do inspection and select one for myself.The entire process was seamless and I got the delivery next day.I will strongly recommend this showroom and Mr. Venugopal.

ar
Review №28

Worst after purchase serviceNone of the spares wil b available😔

AD
Review №29

Pathetic service & Dumb service manager sVery unprofessional & 0 knowledge about vehicle

he
Review №30

Very bad response, the faculties out there are irresponsible and i please advice all the people of there to not to buy Suzuki Gixxer 150 + 250.Waste investment, the rider footage peg i very low and you may end up hurting your toe while cornering.

Ra
Review №31

In love with my Bike! Thanks Advaith Suzuki.

Ya
Review №32

The best customer interaction I have been through. Impressed.. even though there was a gathering, people still made time to speak.

ra
Review №33

I had visited only for scooter service, service advicer was not in the to ask the complain from his side he just tell general things to after this many km and promoting seat cover, polishing like this, I did not find much happy will he attend my scooter service good.

Pr
Review №34

Previously the service was good, now this store also money orientated & worst service gives reason for each & everything. Im not happy & not going to give for further services. I request each one of you not to take 5 years engine replacement extension which is waste because of which we need to give for regular service which is worstHope you all get this

di
Review №35

Dilip is very friendly staff and best service provider.Happy with service

JK
Review №36

Wrost service i have ever seen. Service staff dnt have manners to speak wit d customers properly

ll
Review №37

Very prompt service and special thanks to Chandrasekar who helped me in getting the bike in short span... Highly Recommended showroom

m
Review №38

Im not satisfied.. Very very worst response, reckless staff.. Just water wash they done & submitted vehicle. Advaith Suzuki Very bad experience...KA51 HK 5744M Reddy Teja Sreenivasa

Ke
Review №39

Sales executive Mani assisted me in buying a Access125. The sales executives assisted us through the whole process. Everything was explained properly .

Na
Review №40

Good but not great. Used to be very friendly earlier

Sh
Review №41

Very courteous staff, competent too!

jy
Review №42

GOOD SERVICE FRIENDLY STAFF SHOULD VISIT ONCE

Vi
Review №43

Excellent services provided by Mahesh.

N
Review №44

Dont purchase here, they will show one model of scooty and deliver you another model. And they will show the model and ask to send the money. After sending money they will make no options near you and increase the prices like anything and will say finally they didnt agree on that price. Even you dont know that is old stock or new stock. These dealer is not reliable on their words.I recommend and felt aerolex suzuki which is giving less price than them and reliable.

Ba
Review №45

Thank you Advaith Suzuki for the excellent response from sales team

Mo
Review №46

Pathetic Service, Very Bad way of treating the Customer :( Its been 2 months our vehicle have not got the number plates. After expiring the temp registration we even couldnt take the scooty out. Following up with 2 employess(Mani and Kartheek)regularly. But the daily reply is it will be done (will give a time period after 3 days) and we will call you back. Which will never happens. Dont know what is the issues of these people. Recently told raod tax registation done. And then I asked for invoice soft copy to mail. No revert even after one giving a reminder message(Screenshot available if required to anyone). I even planning to give the scooty back and get the amount refunded. Or please get my bike and get the registration done.

As
Review №47

The service was excellent. Easy to approach and very attentive salesmen, Mani. Highly recommend this place to buy your vehicle.

Um
Review №48

The 1st service was great and it was hassle-free. The scooter is running fine but since it has not yet completed 500 kms I will reserve my comments till next service about mileage and engine pickup since it has to run some more for engine to set. But for now its pick up is good.Here sudhakar helped me lot from purchasing to upto first service and the manager who explain me each and everything about scooty and how we have to maintain and all,Things is wat the manager given clarification on each and single rupee that is wat i like.thanks sudharkar and servicing staff.thanks lot manager

Ke
Review №49

Done the booking n paid the amount the same day.2 days later got the vehicle delivery.It had a small scratch below the seat n the salesman Mr. Chandru asked me to come back anytime later.I visited the next day n they changed the whole body part n delivered it within an hour.Will definitely recommend it ..

Sa
Review №50

Ok Not a good not a bad

Sh
Review №51

Mani, the service staff is friendly and caters for all the doubts and and clarifications you need.. overall experience was good.

NA
Review №52

Service(vehicle ) is good, but no proper response need to improve customer relation, any issue in vehicle no one response properly..

Çh
Review №53

Good showroom but once u buy a vehicle then the employes are not responding properly

su
Review №54

Excellent showroom..One staff named Mani who is very cooperative. excellent service

Ma
Review №55

Very good customer care for Suzuki two wheeler . But 1lakh for a suzuki access 125cc bike not as worthy as TVS JUPITER OR THE TORQ.

ro
Review №56

OkService Manager Mr Gowda is kind hearted.

sh
Review №57

Horrible experience.. Have bought 4-5 bikes till now but never experience these kind of service.. Sales guy was good but the Manager is horrible and rude... Decided to buy access and went there, after meeting this manager and i changed my mind and booked TVS Jupiter..

Ra
Review №58

Nice collection.

An
Review №59

Hi My vehicle ending No is ka 05 ks 5792. Access 125ccThe worst service center which I have seen so far.... complaints cant be resolved at single visit. 2019 Model already facing engine noise (complete showroom track maintained in same service center) and this complaint have been raised from past 1 year. but still they could not cleared the issue. we have surrendered the vehicle under the same issue twice but still issue have not resolved.

Ta
Review №60

Very helpful and friendly staffs. About service need to check.

So
Review №61

Had good experience buying access 125.Very friendly staff. Special thanks to Mr.Mahesh for the service and helping us throughout the process from booking till delivery.

De
Review №62

Visited show room for my vehicle service, happy with the service provided by team. Ontime delivery highly recommend

Am
Review №63

Went to book Bike, customer friendly showroom

As
Review №64

Its ok ok place for Vehicle Service they charge more in every service and They dont do proper servicing.

Ki
Review №65

Very less showroom. In Banglore has all model and colour available for display.If you want to buy a bike, then I strongly recommend to visit this showroom.Sales team is very good, Mr chandrashekar and Mr venu are very supportive.My bike was delivered on 4th Aug, Mr chandrashekar explained each and everything related to bike and how to maintain bike for a long run , which are parts which need more attention.I have previously taken bike for frnds from different showroom, they wont care and wont even explain anything, once ur done with full payment.Thank you team, looking forward for the same support during my bike servicing 😀

an
Review №66

Well mannered staff

Na
Review №67

Hello everyone,We have met Mr. Mani in Suzuki dealership and found helpfull. Gave the best option to choose.Regards,Nayaz ahmed

UD
Review №68

Good place for buying Scooter

Vi
Review №69

Located near the south end circletwo-wheeler parking is availablequality of service is goodsales and service of Suzuki two-wheelers are available at this placethe sales and service team are very accommodating. if the customers request is reasonable, the staff surely comply. it just depends on the ways thing are handledpreviously used to sell kinetic honda at the same location. not sure if it is the same managementwill recommend this place

NI
Review №70

Happy with home delivery from booking to delivery. Also delivered the vehicle with special care by sanitization. Great experience Thanks to the Advaith Suzuki Team Keep it up.

yo
Review №71

Superb service

Ni
Review №72

I did have a bad experience in the past with Advaith but Mr Venu Gopal did help me out to the utmost satisfaction.Thank you Mr Venu Gopal

Ra
Review №73

Purchased multiple vehicles from here and always felt helped and at ease. Better than other Suzuki showrooms in Bangalore Ive been to. Bhanu(finance department) helped me a lot during the purchase period. Thanks

Ra
Review №74

Everyone is so busy with their own work at this showroom, that nobody has ti e for walk in customers

Ab
Review №75

The 1st service was great and it was hassle-free. The scooter is running fine but since it has not yet completed 1000kms I will reserve my comments till next service about mileage and engine pickup since it has to run some more for engine to set. But for now its pick up is good.When I took the delivery of access 125 disc there was a panel gap in the front between the front indicators. When I pointed this out to the executive he said that its from the manufacturer but when I observed the other access there was no such issues.I was informed by the other executive from the dealership that its a manufacturer issue and he is following it up. But after 1month, I have a very good experience from the dealership. I hope they keep it up.

az
Review №76

Good.

Ka
Review №77

Had a very bad experience yesterday, I went to sell my bike yesterday they told me to wait for 10min and some person came who was not from Advait Suzuki, and whichever the condition your bike maybe hell only ask for 10k, such an arrogant person he was hell make a deal without making you talk with the manager. The selling process doesnt take place within the showroom, itll take place only outside and if you agree with his decision then youll get cheated like anything biggest scam , few people working there are ruining the company name

Ka
Review №78

Mani is the person who attended me and a great experience in this showroom... very quick and accurate . I am happy buying the bike here. And excellent services in the showroom.

SU
Review №79

Purchased Suzuki Gixxer was here, well experienced staff and finance support. Great experience definitely recomendable place. Thanks to the entire team.

Bh
Review №80

I went and booked a bike, access 125. These people really helped me with everything. Especially, Maheshwari, Bhanumathi. They proceeded it very neatly and gave full support.

ba
Review №81

I received from mani one employee in this showroom i had good communication with himChandru is receivedBhavya did all formalities very good communication we had

um
Review №82

Recently purchased Access 125 from the show room,experience was awesome,friendly staff and on time delivery. Totally great experience thank you Advaith Suzuki.

Re
Review №83

The seat cover wasnt good - it had no proper finishing and it was more of advertising the brand than of comfort.The vehicle was damaged when it was kept ready for delivery, the paint of the vehicle had come out, we left the vehicle in the showroom itself and told them to get a new one.I would rate below average as they did not meet to customer experience.Contacted - ManiThanksRenuka J

Sh
Review №84

The Suzuki shop manager was good when I was buying the vehicle.later for service enquiry when ever I call,he used to respond nicely but today 21.5.20, I was surprised when I called,he just spoke so rudely to call at working hours and was not answering my query.Now I came to know they just Dont care customers after buying.He should have told sir service from blah blah time and please call Only at working hours instead of talking rudely to customer.pleasd dont show your frustration on customer.I recommend only 1 star to this this Suzuki shop.Going to other service station for my regular service.

DI
Review №85

Mr.Manis approach was very friendly and informative. He explained the whole process so nicely. Overall Sales approach was awesome.

Sr
Review №86

The service department is very bad.The staff hear speak like Gundas when called on the phone mentioned on google.The service department has no knowledge of how much a free service or a paid service would approximately cost.I will not recommend this place at all.The quality of service is also very bad.

sw
Review №87

They are not concerned with customers after sales. Poor service. No spare parts of vehicles are available. Dont buy vehicles from here.

Ma
Review №88

Purchaed Suzuki Access 125 BS6 here, great experience by providing home delivery with Sanitization. Thanks to Advaith Suzuki for your prompt services.

An
Review №89

Very worst experience in terms of billing, rps 1499/- is added just as a labour charge.. which is not acceptable.We can get the whole bike serviced for 1499 anywhere else. Buy here they are charging only for labour cost.

Aq
Review №90

Cool place need to take care of Custmar care

Ra
Review №91

Hassle free booking. Got my access delivered in a single day. Thanks to mani for assisting so well :)

Ai
Review №92

Mani helped us buy our new Access. He was very helpful, gave us the best price and made the buying process smooth & easy for us.

Ve
Review №93

Will get the best price at this showroom (jaya Jaya Nagar- Bangalore)The sales person mani has taken care from start till end.Thanks to him

Ca
Review №94

I had a very good experience with purchasing of my vehicle here . Lots of helpful executives like Bhanu from finance department. She made my experience seamless and worry free

Ka
Review №95

Hopeless service. Very bad, laid back attitude of staff, totally disappointed at the service and cost they put. Its very close to Indian government staff attitude.They need stricter manager and more follow up service.

BS
Review №96

THE WORST SERVICE CENTRE. PLEASE DO NOT BUY VEHICLE FROM THIS DEALER AND DO NOT GET SERVICE DONE HERE. IF YOU DO, YOU WILL REPENT. I HAVE HAD VERY BAD EXPERIENCE.I HAVE BEEN DRIVING THE VEHICLE FOR LAST TWO DAYS AFTER SERVICING. THEY SCREWED MY VEHICLE. I HAS BECOME WORSE THAN BEFORE. I WILL WRITE OFFICIAL COMPLAINT TO SUZUKI CEO FOR INDIA AS THEIR NAME IS GETTING TEMPERED. the worst service centre I have seen so far. Earlier also I have given negative feedback but their manager called and requested to change the feedback. Their service is just wash the vehicle and give it. Even that is also not done properly. I an 100% sure that they do not change spares for which they charge. If we ask they will ask to stand in front of vehicle. Yesterday I have given vehicle with 3 complaints, none is done but charged 1600. I am not writing this review with frustration; I know value of money. Please do not go to this service centre. Also, spread this feedback. I am going to put in facebook and other social media. Also, they adamantly said to me to write negative review. They said our cost is this much only, if you are not interest do not come.

Na
Review №97

Mani approach was excellent and am very happy to see this type service from advaith.thank you very much.I wish him and advaith all the very best.Finance department by Mr.Naveen kumar Tata capital Was also excellent sevice.very happy to see them.

Vi
Review №98

Nice

Ha
Review №99

Great

R
Review №100

Sales person karthik is very good Iam happy with purchasing vehicle ....the relationship of customer with sales person is very good

Information
100 Photos
100 Comments
3.7 Rating
  • Address:40/1, Sri Venkateshwara Mansion, South End Road, Basavanagudi Near Bharati Nursing Home Lunch Time: 1.00 pm to 2.00pm, Bengaluru, Karnataka 560004, India
  • Site:http://www.advaithsuzuki.com/
  • Phone:+91 98807 41841
Categories
  • Motorcycle dealer
  • Motor scooter dealer
  • Motorcycle shop
  • Suzuki dealer
Working hours
  • Monday:9:30AM–8PM
  • Tuesday:10AM–2PM
  • Wednesday:9:30AM–8PM
  • Thursday:9:30AM–8PM
  • Friday:9:30AM–8PM
  • Saturday:9:30AM–8PM
  • Sunday:9:30AM–8PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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