user
Tata Capital
Krishna Tower, No 82/1, 1st, 2nd Floor, Richmond Rd, Bengaluru, Karnataka 560025, India
Appearance
Comments
De
Review №1

This is a horrible company to take a loan from.They have zero customer service.If something goes wrong with the loan, you have to wait in some long queue to rectify it. And even then there is a good chance it wont be corrected.I was told I will receive NOC after completing the loan but its been over a year since I closed the loan. And have received nothing yet. The customer call service is horrible. I would never recommend this place for a loan.

Ha
Review №2

I wish to rate in negative but unfortunately its not available.Its has the worst customer service team. I have been waiting for rate of interest reduction for almost 8months now. Finally I got the mail with reduced interest rate after visiting the branch and arguing for long hours. I paid the switch fee immediately but even after that the interest is not reduced yet. Even after calling them for so many times I get the same response that it will be escalated and interest will be updated in 2days but its been months together its not done yet. Upon that the emi has been deducted with the old emi itself.PLEASE DONT AVAIL ANY LOANS IN TATA CAPITAL.

Sy
Review №3

Most irritating and frustrating talking to branch staff, people with less professional skills and talent but more of illiterates and tapori attitude staff. Please do not get involved with any financial service with Tata capital, Tata is a good brand but the branch staff is ruining the name.

Ja
Review №4

Please do not choose this bank for any financial services, people in the branch are illiterate and uncivilized and gundas kind, they never ever resolve your queries and make you wait for days, in you keep asking them about reasons for missing their SLAs they speak foul language. Very disgusting people at the branch.

Ak
Review №5

Worst!! they will give you loan and when you want to close it!! They will talk as if the institution runs only on the foreclosure charges!!!They will do anything to give you loan, After that CUT THROAT BUSINESS !!! Be careful!!! Better take loans from Bank where you will get many benefits!

sa
Review №6

I took loan I did not pay for few months they blocked my bank account now what should I do this is very bad

Ha
Review №7

I taken loan from tata capital i apply personal Loan(Account Number: TCFPL0485000010318598) Restructure ,still the customer care person prakash and omker they are telling wrong information .who is the head of the company pls see how the employs working and how giving service to customers .pls see the bellow complaint .pls help me on this issue i am fighting with collecting agents . 😡 👿16573103PL Re-StructureRequest for Loan Restructure2021-05-24We are still working on your request for re-structuring of this loan contract. Request for your co-operation.very very worst CEO on this company how to run this company ...pls shutdown. go home ...

sr
Review №8

I feel very bad to talk about executives who speak irrational and foul languages for 1 month emi. I have been prompt and have paid my EMIs every month untill now. Due to CVOID-19 hold-up I was unable to do it. I dont know how these people are trained and hired, are they trained to speak foul languages to customers. Its better to hire some good manager who can guide these people on how to talk to customer. I really want to talk to state head or the HR department who hired these staff. What a shame for a reputed company.

Ni
Review №9

Very bad place and staff dont understand costumers problems and here to dont let costumers to meet the manager. Managers dont have manners to meet the requirements of costumers.very bad ,unexpected

sh
Review №10

#Worst #experienceThis is Shashi Kumar here, I have not paid 3 EMI recently due to covid-19, and dont have job since last 4 months I couldnt pay emi. My vehicle has been seized on 17th June 2021, I am requesting you to send my outstanding amount so that I can arrange amount and kindly release my Vehicle.

la
Review №11

I have applied for pre approved personal loan on 1st june till now i have not got any call from them and also i am mailing them calling customer care daily but no ine is calling worst experience

In
Review №12

I interacted with the Bangalore branch for loan foreclosure status but nobody responds, instead they treat you in very unprofessional way, will never choose this bank again

Ab
Review №13

Worst service ever. No courteous staff. No parking. Absolutely useless.

Mr
Review №14

There is no customer service, rowdies will response to your queries in foul language, dont trust me visit once you will never visit again

Um
Review №15

They r money looters, liers all employees are gundas rowdies

JY
Review №16

Worst experience of my life, there is no good customer service

Jo
Review №17

From last 7 months I am running behind this people for my concerns.I have approached them for a Home loan purpose. After so many formalities the home got approved and disbursed in the system. But not in my hand or my previous bank. After one week they have started EMI for that amount. Simply achieving their monthly target they have disbursed on the system. They have charged me around 30000 Rupees to get this loan. After so many mails and rough discussions from them I have cancelled the Loan and they promised me to refund my entire paid cash. From there (July 2020) I am taking follow-up and till now and no one is replying to the mail and taking responsibility.Better to avoid TATA Capital housing finance from your life.To the replier:- Since I have sent more than 10 mails and not getting any reply or response from customer care and this branch peoples. So dont ask me to sent any mail to your customer care mail id with my concerns.Reply to reply:- What is the purpose of this reply, I told u that I have already sent lot of mail with that Mail ID............... Check with Bangalore branch manager and you will get all the details.

Ri
Review №18

Poor parking facility.Theres no parking facility for customers

Um
Review №19

Yes , I would Say , They Are PATHETIC people, Impossible to Deal with Them. it seems like its true that what the people are saying here , Though its a TATA Company , but its totally seems to be different than other TATA offices , i am trying to make an enquiry about Home Construction loan, and there is no direct number to call them ,2. If i try to call the Customer care number , we need to wait more than 10 mins to connect to Executives ,3, even after that , the fellow who is answering the is from Mumbai and you want to ask something about the Property in Bangalore and that fellow dont even know what is the meaning of Revenue site , A khata sitess , and its totally seems to filled with Useless fellows , and i went to visit Sahakarnagar Branch , and THERE IS NO OFFICE In SAHAKARNAGAR,

Sa
Review №20

Very very horrible service from TATA capital loan they will pressure to the loan amount like any thing and they will treat u like dogs and very very horrible collection team really disappointed I will not recommend to any other people to TATA capital finance..

Th
Review №21

This is worst experience had with customer care and executives and managers in TATA capital housing finance near Richmond circle.He sanctioned 24 lacs loan and gave me cheque for 21.5 lac and am paying EMI for 24 lacs and paid processing fee for 24 lacs only.There is no professionalism and respect for customers here.Without my consent MR Durgesh disbursed loan on 30/dec/2020 just to meet his target and I received cheque on 22/jan/2021.Even the insurance has calculated for 24 lacs and now I have to mail for each and everything to refund.I escalated to customer Care via email but I got a mail stating my mail id has not registered if that’s the case how did I get EMI reminder to my mail id for payment.I escalated to Head through mail but no response from any one.Almost 9 months still I didn’t get my refund and I didn’t get my sanction letter and LOD.My previous housing finance PNB HOUSING FINANCE IS BETTER THAN TATA CAPITAL HOUSING FINANCE.When I called customer care they told they can’t do anything regarding this issue.

கன
Review №22

Very bad..TATA CAPITAL FINANCE BANGALORE RICHMOND ROAD BranchTATA CAPITAL workers RowdyWe are attak me and gat my bike

Bh
Review №23

Tata capital executives are not supporting about issues and not giving a proper suggestions to clear the issues. They are suggesteing to take loan in tata capital at the beginning if the parson take the loan afterwards they will not help about any issues. I am not satisfied with tata capital

Si
Review №24

I am not happy with TCHFL due to a number of reasons but I am happy with this branch. I visited this branch last month. They are only providing fewer services due to COVID. Do check before you visit the branch. Staffs are very helpful and polite. I liked the precautionary arrangement they made for COVID.

M
Review №25

Far from a customer-first approach. Impatient staff. High interest rates. Better to find another lender.

Sh
Review №26

This is to inform with lot of disappointments and grief that Tata capital housing finance has made me go through.Through out my life time have not come across with such a humiliation and discomfort which Tata capital representatives had put me intoThe branch front desk is reckless, lack credibility, lack of accountability, Impatient and rude staff

be
Review №27

They are very helpful when asked me to get the loan transferred to Tata Capital.After transferring they are the most horrible folks to deal with, Simply spoiling the brand name of Tata Group.The agents are totally useless and they can go to an extent to be rude.Few main employees are good and helpful. If you raise your voice you job will be done. Otherwise they will take you for granted and make you run in circles

Po
Review №28

Due to COVID lockdown we have not paid 1 month EMI they gave my vehicle for recovery department for seasing. And they will torcher you like anything. If you dont pay 1 month they will present ECS 4-5 times in a month. My account is -8000 due to this worst customer service. Worst finance I will never recommend this finance for any kind of loan.

Je
Review №29

Not happy with the service, even during Covid situation if the payment is delayed for 1 day, they deduct bounce charges, late payment fee etc. People are not really concerned.

su
Review №30

Very bad behaviour and dealing..

Sa
Review №31

One of d worst financial company ever seen... They loot ur money like anything.. No proper response from the employees.. Dey r d cheaters make ur low cibil... Dont ever go wit dis company...

Ra
Review №32

WORST BANK IN THE WORLDTHIS BANK ONLY KNOWS TO CHEAT THE CUSTOMERS AND NOT TO RESOLVE ANY OF THEIR ISSUES WHICH OCCURRED DUE TO THE BANKS FAULT. IF YOU VISIT A BRANCH THE EXECUTIVE PRETENDS LIKE HE IS A MANAGER AND GIVES FAKE PROMISES, WHEN YOU CALL THEM TO FOLLOW UP, THEY SAY THAT NOTHING CAN BE DONE APART FROM COLLECTING THE LATE FEE CHARGES. ALSO, THEY ARE GOOD AT HIRING THINGS AND TAKING THE PAYMENTS WITHOUT EVEN NOTIFYING THE CUSTOMERS. UNTIL THE LOAN IS TAKEN THEY WILL CALL YOU CONTINUOUSLY, AFTER THAT NOBODY BOTHERS TO ANSWERS THE CALL. I AM REGRETTING FOR AVAILING THE SERVICE FROM THEIR WITHOUT KNOWING THEIR HISTORY. IF NOT CUSTOMER ORIENTED AT LEAST BE ETHICAL.

Ma
Review №33

1 EMI is pending but your Employe was taken my vehicle.. And he is toking two much he is used bed words . Tata Capital is a Wast loan , And wast employe I am already complet to head office of Tata capital ..

Ak
Review №34

One of the worst banks in Bangalore!The employees are very rude here

Pa
Review №35

Services are delayed due to shortage of employees working and its a token system. Most of the options are not available but they work on foreclosure emi payment and NOC handover. A scanned document is attached in the photo section of Google for further clarification. Whatsapp service number is also available for downloading statements and other enquiries.

ay
Review №36

Its a very worst company ever and I dont know the owner he is doing a good money sitting in home,non sense professional begged and very intelligent still now what ever deducted has happened its more then my EMI amount but still now you only tell,u people have not received any thing.Im waiting for a call but still no response after mail stupid service ever in my life.Fed-up with Tata capital nonsense company.

Sh
Review №37

Worst bank ever, On 5th of April my EMI didnt deducted, i did a online transfer of my EMI amount to TATA capital account, after 2 days i got a message stating my EMI got bounced due to insufficient balance. is that my mistake that they did not deduct the EMI on 5th. Really not happy with the service.

ra
Review №38

Avoid Tata capital. Go with a more professional bank

Ar
Review №39

This is the worst bank i have ever interacted with, in the name of TATA they are cheating their customers. there is no process or procedure set in place, everything happens haphazardly.the location is so bad, there is no car parking available there.to begin with, such a big banks head office in Bangalore has only one lazy and lethargic customer care front desk executive who never attends to her customers calls. for everything you need to visit the branch, NO reply over email of telephone. are the customers jobless and waiting the whole day only to visit the branch, good riddance i got rid of this cheater bank.when i wanted to close my loan with this bank, i realized they had misplaced my documents and were unable to retrieve it. after repeated visits to the branch and fighting with the arrogant staff they were able to trace the documents after 2 months and charged me for the retrial of the documents. there is nothing like customer care in this branch.if you raise any complain by email or in the portal they will close it without even bothering to speak to you or understand your issue, and if you call them for anything and if they happen to pick your call they will ask you to visit the branch for small and trivial issues which can be solved over the phone or email. in this branch customer service means customer has to serve the branch not the other way around.Better take loan from HDFC bank at a cheaper interest rate than breaking your head with this branch. i got cheated in the name of TATA. beware of this bank.

Ra
Review №40

Worst service never ever forever. My loan closed but still EMI is running. I spoke so many executives but nothing to help.

Sr
Review №41

Not responding praparly

Ga
Review №42

Worst employees. They dont have work ethics. Never ever consider taking loan from Tata Capital. Staff at Tata Capital are least qualified and least disciplined. Pathetic.

Bu
Review №43

NEVER EVER THINK OF TAKING LOAN HERE.If there was a negative star I would choose it.Worst ever financial services.First they tell you no foreclosure charges, then its 4.5%. you end up paying more than what you pay through EMI.Address is not correct.They make you wait so long.Even customer care ppl dont know the correct address of the branch.Lot of procedure to close your loan. They have only ONE BRANCH FOR ENTIRE BANGALORE.

sy
Review №44

Service not good

ar
Review №45

Very very very bad experience

mi
Review №46

Never trust this company.. Cheating company... Customer care not available, No one to handle customer,

Mu
Review №47

Cheating bank my money 16500 is loss no loan only money cheating all workers cheating

HS
Review №48

Very very worst.... money money money money money money money money money money that is bad activities companyIf the EMI is not built in one monthWithout any prior noticeThey take the bike.Bike rate - 60,000 + EMI (₹ 20273)Total- ₹80,273I am pay total amount 72,000Last 3 months finish my EMIlate pay ammountBut They take the bikeIt is very bad ..I talk no responsibilityCompany talk i dont know

Na
Review №49

I dono still how govt is giving permission to this fake cheating company,I think so govt should ban this hopeless bank

Sa
Review №50

The rate of interest is outrageously high. Managers themselves dont know the process. I wish there was something less than 1 star. Manager Ramaswami H P is an idiot(i cant believe he is a manager)

Sa
Review №51

One of the worst company. The employees are illiterate to solve even one small issue. Richmond office is worst and where the employees dont even know what to do. I had to foreclosure my loan, i even got a letter to pay 15000/- and close my account. I had to roam for 4 days putting leaves to my office and sitting and waiting for their employees to help me out. After 4 days of mental harassment I get one more letter from them saying you need to pay 75000/- for foreclosure. No one of their staff are capable and helping me to understand how does the amount increased from 15000/- to 75000/- in just 3 days and for those 3 days i was sitting in their office to just close my loan.Worst Service.

SA
Review №52

They will mislead u for anything .very bad Im handling customers. Staff dont have any knowledge and very rude

Va
Review №53

Worst firm to approach. These guys are frauds. They tell you charges are 3500/-. But at the end they deduct 16750/-. If you call them, no one answers.Biggest financial frauds.Mamatha, yeshwant, keshav. Never attend their calls.

S
Review №54

Never trust this companyIf you pay on time also they’ll put interest that to 500 minimumNever go to Tata capital for loan

As
Review №55

One of the best NBFCs in Bangalore city

Yo
Review №56

Worst foreclosure payment option. Ecms... No help from customer care at all. Does not deserve 1 star

Ra
Review №57

Worst staffs ever. They dont even deserve single point ratings. Dont know how to co-operate with customers.

Na
Review №58

Third class wrost finance company..... i buy bike in 2015 loan is clear in 2017 now oct 2019 I didnt get noc.... So many times visit office but no use still I am not get noc

BH
Review №59

Please all people not use this Tata capital

Kr
Review №60

Worst, they dont know the solution for our enquiry

vi
Review №61

Pathetic financial company. They are just looting customers. Please dont waste your time and money. They are the robbers of 20th Century. Its better to take loan from your local merchant than Tata capital. Worst , total waste of my money and time. Wish to give negative rating.

ni
Review №62

Good customer service and online options available for all statements n payments

a.
Review №63

Tata capital no response very very bad

ow
Review №64

Worst service ever.. Had to literally struggle with the procedure for procurement of Foreclosure documents.A never ending processA big shame for tata

pa
Review №65

This is an bad experience I have never seen this before.dont refer this finance company.fraud minded people

An
Review №66

One of the worst company i ever saw, i had a literally very bad experience with TCHFL. Had to speak to MD for every small thing. ROI of Home loan were increased based on their requirement.Current ROI as per the RBI should be 9.05 but i had ended up in paying 10.70 %Company loots you for every thing, DRC, Document Security Charges and a lot of other charges.I think one of the day robbers is what i have seen in TCHFL.

Ve
Review №67

Try for Foreclosure, Any service. then you will come to know why i given 1 Star. Customer care will talk like a robot. seems the same words c.care speaks, 8 hrs a day *5 days per week, 4 weeks work then salary by end of each month. How they are paid??... We are in their trap. Dont prefer it.

Pa
Review №68

Difficult to trace out the location and response is 🤏not good

Ch
Review №69

This location is totally far from the Tata building . Customers plz enquire to reach the building

Ka
Review №70

One of the worst company ever...employees dono how to speak with the customer also ,even its their mistake...1st learn to treat your customers properly...

Va
Review №71

Worst services , they treat customers as animals , most of their employees are busy in mobile doing wts up and all .Simple process they take long time and never provide solution on first visit

Di
Review №72

They dont even deserve a 1 rating. One of the worst and 3rd class Banking and Finance company. its a shame that a company like TATA has this wing, most unethical and no respect for customers. It operates like a shady 3rd class organisation, you cannot even get access to their office Phone numbers. To me this entity looks like a set of Rouges and thugs running the company...

SM
Review №73

Very bad financing company. If there was 0 rating or even less than that I would give that also.No respect towards customers and poor service. Third class company....

Ra
Review №74

Fraud financial company. ROI promised is 8.75% but shocked to see its 13% after sign off

Sh
Review №75

There is no option to select 0 stars. Cheating people that there are no foreclosure charges. These TATA CAPITAL guys are encouraging sales team to cheat people by saying no foreclosure charges. Especially one sales guy named Pasha know how to cheat people. Beware or you will in trouble if you take loan from TATA CAPITAL. Thank god, i did not take home loan from this cheating company.

Ab
Review №76

Good service and giving good response

Ar
Review №77

Ok, but waiting time is long

Su
Review №78

Worst customer service never go for Tata capital and their services and procedures for foreclosure is hectic and big pain !

Vi
Review №79

Worst company ever very bad experience. Why you guys are running such financial services.

Ke
Review №80

Its a verst bank... Getting more money from people 👊👊

Sh
Review №81

Very very worsted 👎

Dr
Review №82

Worst company ever. Dont invest your 1 minute or 1 rupee in them. They dont deserve 1 star also.

Ma
Review №83

It works on Saturdays too, except 1st and 2nd Saturdays as per security guard information... Loan part payment was done in just under 2mins

l.
Review №84

Only one customer service representative and they are taking lot of time for simple things.

Sr
Review №85

One of the worst bank.. .I ever seen In my life . .

ra
Review №86

Worst financial company I ever seen... I applied for the NOC its been 6 months ago. Sill I didnt get NOC.... There reason is my home address is incorrect 😂our family is staying there for 70 long years.Time wasters

ma
Review №87

This one of the fraud company... Actually I have to complete my finance in that date of March bt still I didnt git any NOC..... Even that finance collecter person phone also switched off.... How can I believe this type of persons.....

Na
Review №88

Such a long and tedious process to foreclose the housing loan and to get ur property documents - this company miss one fundamental thing that is customer service mindset.

Pr
Review №89

The office is not in the shown place on map. Its in other place

Sa
Review №90

Worste financial Bank ever.

Ha
Review №91

There is no one responding on the customer care number. Been trying to call from last one week

ho
Review №92

Nice

se
Review №93

Number given in google is wrong number. Worst

Sa
Review №94

Mention the correct Google map...i

SR
Review №95

Please tell phone number to contact t

Ba
Review №96

I want - 0🌟

PR
Review №97

Tata capital third class bank in the world number 1 worst bank

Ge
Review №98

Worst banking service...

B
Review №99

This bank is worst service to people... I got bad response... From Bank

Sy
Review №100

Not good

Information
21 Photos
100 Comments
1.4 Rating
  • Address:Krishna Tower, No 82/1, 1st, 2nd Floor, Richmond Rd, Bengaluru, Karnataka 560025, India
  • Site:https://branches.tatacapital.com/tata-capital-bengaluru-krishna-tower-financial-institutions-richmond-road-bengaluru-92221/Home?utm_source=locator&utm_medium=googleplaces
  • Phone:+91 86579 03712
Categories
  • Financial consultant
  • Financial institution
  • Insurance agency
  • Loan agency
Working hours
  • Monday:9:30AM–6PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:Closed
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–6PM
Similar organizations
  • SA
    SAP PHYSIOTHERAPY138, ITPL Main Rd, Maruthi Nagar, KIADB Export Promotion Industrial Area, Whitefield, Bengaluru, Karnataka 560048, India
  • Muthoot FinCorp Ltd.FIRST FLOOR, COLLEGE ROAD MV.EXTENTION OPP.AYYAPPASWAMY TEMPLE HOSKOTE TOWEN, HOSKOTE, POST, Bengaluru, Karnataka 562114, India
  • SM
    SMB Consultancy ServicesNo 98/99 2nd floor, Nanjundeshwara Nilaya, Sandeep Unnikrishnan Road, M.S. Palya Rd, Vidyaranyapura, Bengaluru, Karnataka 560096, India
  • Aj
    Ajilon758, 10ft Road, I Nagar, I Nagar, Bengaluru, Karnataka 560038, India
  • In
    IndianMoney InsuranceNo 50, Vinay Arcade, Fourth Floor, KH Road, Shanti Nagar, Bengaluru, Karnataka 560027, India
  • Sh
    SharekhanNo 118, 1362/J, Srivari Ashraya Apt, Bannerghatta Main Rd, Bengaluru, Karnataka 560076, India
  • UP
    UPsurge consultingC203, Shriram Samruddhi, Varthur Rd, Bengaluru, Karnataka 560066, India
  • FISSalarpuria GR Tech Park 6th Floor, “VAYU” Block #137, Bengaluru, Karnataka 560066, India
  • Ra
    Rana Consultancy ServicesT 3, Bliss Premiere Apartments, Ambedkar Nagar, Whitefield, Bengaluru, Karnataka 560066, India
  • Aye Finance P. Ltd.Ambedkar Colony, Yelahanka, Bengaluru, Karnataka 560065, India