If i Could give this a negative star i would.I placed an order few weeks back, have called so many times i have lost count. When i actually get ahold of someone, they say they will reach out to me with the status of my order. Finally get in touch with someone Called Chaithanya, and that person even doesnt know to talk with clients and basic customer respect. She was very very unprofessional. The absolute worst customer service i have ever dealt with.Excluding Delivery service, store was clear display of the lights was impressive welcoming was good. explanation of the product was good. Bad existence in Really delivery service it has to improve.
Cheats! Stay away from them. They will act nice and polite when making the sale, but post that they provide no support whatsoever (despite promising to do so). There is an issue with the product they delivered and they wont even pick up calls. Have been trying to reach them repeatedly. Thankfully bought only limited items from here. Take my advice and stay away from them. There are a thousand better alternatives in Bangalore that will not put you through such misery
I bought all the lights from Aura for My new home , Its an awesome place to make selections, they have excellent Quality products, vast collection . It’s a huge store right in the middle of Bangalore . They have ample parking space . Mr Navin gave me expert guidance and educated me about what to buy and what not to buy .Finally there price also very reasonable and I got Quality products .My opinion : It’s a great place to buy lights. Visit them before you buy anywhere else !
One if its kind! Huge array of selection. Good customer service. Navin especially been very helpful. If you are looking for choice nothing else will be good enough.
Location is good and product range on display is mediocre (no genuine lead crystal global brands like Asfour or Swarovski) but what is the total letdown is the behavioural aspect of over-promise and zero-delivery by sales persons. They are all very polite and cordial on the shop floor and thats all! Total lack of subsequent update on any action items mutually agreed upon. Out-of-sight is out-of-mind seems to be their philosophy! Perplexing really. Most customers will simply go elsewhere when a business demonstrates a lack of initiative towards some service before attempting to close a sale.
I would like to share my experience about Aura. Couple of weeks ago i have visited the showroom while sourcing fixtures & lights for my company conference room. And then one of my friend refereed Aura.After visiting the store we have receive the best hospitality from the team and then guided us with one person who explains about variety of amazing international items.You will get the same feel when you are exiting from the Store. Very Happy to visit the place.....:-)
Awesome place, friendly staff, huge international brands under one roof for lighting.. Its a great place to experience LED LIGHTING..
It was really good experience..I had good time ..Good ambiance..Nice collection. And Rohith our light adviser was very helpful start to reception to the light gallery we had a good time ....
Had a nice experience at Aura Illumination. The products were delivered on time and the staff was very helpful. They some really amazing contemporary light fixtures.
What a collection of exquisite light fixtures. They have helpful in creatively designing your space. They have a knack of making your house a home and add the much required warmth to each corner of your home . You really understand the meaning of Hygge only when you use such innovative light fixtures. Kudos to Team Aura for their collection and service.
They have a very nice ambience. The staff is also very friendly. They have a lot of variety in lights and fans. Very happy with the service. Definitely worth buying here.
As a designer, for me this is the one stop solution for lighting to all my clients. Their products on display are beautiful and you tend to fall in love with every piece. They have four floors showcasing different lights to match different styles. Excellent customer service by Ms.Vinutha. Strongly recommend AURA!!!
Its one stop solution for all variety kind of lightings for residential and commercial. They are reliable in services and quality of the product. The receptionist was quite responsive and committed to see the users needs were satisfied.
Good place.... Nice collections of lights for retail stores and home...... Best value for the money.....
Got an excellent collection of lighting fixtures.Good ambience to experience all variety lights .Front office executive and all staffs are friendly and supportive.
Service and overall experience is really good. Lot of good collection and choices to select light.
Nice place ,very courteous owners and staff..
Good collection of lights.... lighting solution for entire house ....amazing team to help us thruout ..
Service and products both are excellent .... knowledge of the representatives is also good they understand customer requirements
Excellent selection of lights. Meena, the hostess is courteous and polite. Lovely experience.
Amazing collection of lights and Great customer service
Nice collections.courteous staff.Picked up lights for living room for our new house.
Excellent lighting options for domestic and work areas. A complete range.A little expensive but worth a visit.You don’t spend too often on light so worth a visit for sure!
Good and effective Response by receptionist.Good Hospitality for visitors
My experience in at aura lights Blore in search designer lights was excellent
Im happy with the response and the front office executive was so helpful.
Nice Demo has given naveen sir ,&meana has supported good communication with us
Good collections
Range so wide that you will be forced not to visit any other shop. Very professional and customisation to meet one’s requirement will be spot on.
Excellent collection of light fittings in Aura. Great service by Vinutha and Meena.
It is very good and highly recommended and they have a very good collection of lights
Nice place and good service and good communication skills in front deskGood.....
The staff here is very good and friendly Overall the experience is very good.
Good service and good options for for residential lighting.
The explanations was good and nice responsible front desk and nice place
Service is very good and cordination also satisfied
Light fittings of exemplary qualityCourteous guidance and a must go place for your lighting requirements
Very good service and excellent lightings
Good service and nice reasons from receptionist
Good response good recieving in reception and good place
Really nice place beautiful lights and very good service .....
Service is worst and good response from reception
Amazing store. Unique light collection.
Very good and verities of options available
Good collection service is very good
Excellent show room, good hospitality & well organized.
Good collection and service..
Services qre good
Horrible experience with the sales team, delayed planning of my project, extremely unprofessional. If you want to get things done in time, please avoid using these guys
Service was very good nice
Good place for wall lights
Too Good for lighting design
Very Good
Services are Good
Service was good
Good experience
Service is good
Good place for lighting
An ultimatum.
Excellent
Good
Good
Good
Interesting collection
Nice collections
The destination for everything in Lighting
Excellent stuff
Excellent
Lighting Showroom