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Croma
Samarth, Plot No.20, New BEL Rd, Jaladarsini Layout, Mathikere, Bengaluru, Karnataka 560054, India
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Ki
Review №1

Croma in BEL road has a great offers. Check in for wide range of gadget, home and electronic appliances. I found the sales people have good knowledge of appliances and have great patience to answer all your queries.Offers are great, you need to be smart to explore smart offers and bargains. Much better than next door Reliance Digital.

Ki
Review №2

Croma is electronic store located on BEL main road. The store is quite big and have all the varieties of electronic appliances.The majority of items you get are related mobile and computer, music, but i have not seen home appliances.It has underground parking where 4 and 2 Wheeler can be parkedThe staff is good and help is getting required information.

Fa
Review №3

Pathetic service, when you cannot keep demo product. You force people to purchase the product giving assurance its a best product, very next day the issue found in camera and we wanted to exchange the product. Executive n the customer service agent was not ready to exchange the product, n was not helpful. Such a hopeless service, even through online form we have option to exchange. Such a cheating team in New BEL road Croma. Their bills states if everything in the box is as it is, it can be exchanged n the deny with various reason. YOU CANNOT CHEAT THE CUSTOMERS LIKE THIS....WORST PATHETIC SERVICE..looks like they are scamming n trying to push the products along with OPPO company...to sell the defective ones

Ab
Review №4

They have good products with affordable price & discounts.I purchased Redmi Note 10 Pro Max here.They recommend products which are similar to our specifications.Maintained covid protocols.Ill visit again for my next purchase.Thank you Croma!

Aa
Review №5

The marketing person were not clear abt the products which leads to customer misguidance.

ja
Review №6

I had bought an on 24 Sept 2021 LG LED 139cm 55UP7750 4K/UHD tv installation was done next day after 5 minutes it started to blink and making sound. If we call to Croma they aren’t responding and even LG customer care also. Worst service from Croma and LG.

Na
Review №7

Manager and staff behaviour is very good. Have best products with best discounts available.

Sa
Review №8

Have never been disappointed by any Croma store. This one was also good. They have mobiles, tabs and TVs on the ground floor and washing machines, refrigerators and other home appliances on the 1st floor. Very polite and helpful staff!Tip: Parking is available just next to the shop in a nearby basement. Its free for Croma patrons. Theres also an elevator to take you to the 1st floor.

Ch
Review №9

Excellent place for electronics ample parking spaces with offers too. I almost get all the electronics needs I want from here.Edit : However my recent visit I am extremely disappointed by the hospitality, it was extremely bad. I had to walk to people who just stood starring at my face but not asking for any assistance. As if I was begging for something. Sorry croma BEL Road Ill never visit you guys again.

Sh
Review №10

Had a Very good shopping experience there...staffs are also very much customer friendly in helping to choose the right product.I would recommend others also to visit Croma for any purchase of electrical appliances.......

Ma
Review №11

Very bad experince with croma.please avoid buying anthing from Croma

Da
Review №12

I had visited new bel Rd Croma on Friday and I purchased a dishwasher machine. The delivery was done the next day late evening.But didnt get any calls or response for installation until today.(Tuesday)Not happy about the service though the store was good.

Al
Review №13

Croma has its outlet many outlets but I visited the one nearest to my house, the outlet in New Bel Road (opposite to reliance digital). They have a range of electronic gadgets such as android and iPhones, apple watch, MacBook, laptops of brands- Dell, HP, Asus, and many more, earphones, powerbank, laptop bag and other necessary accessories. The staff members are polite and professional. They clear our doubts with patience. The products are kept for demo and the price of it is also mentioned beside the product along with their basic details.

Ru
Review №14

Bought a Samsung phone today... Sales person was good he convinced us to buy this telling the product he was talking about is currently the best but the info given was more like he was trying to push thr product over. He lived about the colour availablity. Hopefully the product wont fail us...

Sh
Review №15

Nice place.. polite employees....liked the experience

vi
Review №16

Worst experience croma new bel road i just went there to exchange my bluetooth earphones which I bought 1 day back but they said we dont have exchange policy please beware of this store

Ab
Review №17

Items purchased: LGref 190l , Aquaguard V-pur enhance, Samsung wm 6.2kg, Havells geyser, Usha steam ironGood points: SalespersonScope of Improvement:3 equipments had major defect & were malfunctioning in first 3 months.Poor post-purchase customer handling serviceRECOMMEND: 1/5

Gi
Review №18

Worst sales persons they hide while purchase ing laptop about spg display package they instist you to buy extandad warranty please dont believe these basatardes iam face same problem with hp customer support people also involved in this scam with croma bel road branch

Ud
Review №19

I get wrong information I have seen it will open but when I reached I have see only house keeping staff is there

26
Review №20

The place was fine overall but had less models for display

la
Review №21

All safety measures followed like Thermal scanning in the store

Qu
Review №22

The ambience and the choice of gadgets is top notch. They have different products that one may require. I would advice you to try if you are looking for any gadget. But one problem is the staff are not qualified to work. They have no idea what they are talking about and when I bought my chromebook I had to do most of the stuff on my own.

An
Review №23

Very good place to buy anything related to electrical equipment like iphone., Speakers,earphone.

Mo
Review №24

Very good Products and competitive pricing.

Ni
Review №25

Great collection. But a little bit high price

Dr
Review №26

They have a parking space for car and bikes for croma consumers.They have good collection of home appliances, and displayed very nicely.Laptops , mobiles, smart watches, TV etcs are available.Lot of electronic accessories available.The service is nice, and the sales people are professional, they help in setting up the laptops as well at the time of purchase.They have dedicated section for easy viewing of the electronics.Overall a nice place for electronic purchases. Try it

di
Review №27

Worst customer service.. bought a laptop n they didnt check properly they just have it.. now Im running between the service centers. Shouldnt have given one start aswell

Gl
Review №28

Place is good and staff are also OK but their comparators are given much more offers compared to Chroma. Products are genuine. Need to improve on offers.

Sr
Review №29

I didnt buy anything. But the technicians or representatives were really very friendly. I only have high praises for their excellent patience. I had requested to test almost 5 to 8 tvs connecting with my laptops

sr
Review №30

Best prices and will find most of the products. No cheating and friendly staff with good knowledge about products.

Ar
Review №31

Nice place for electronics goods shopping

SB
Review №32

Friendly staff and have almost all kinds of electronic products in store. You can order them online as well !!

Sr
Review №33

Neighborhood electronics Store with competitive pricing to e-tailors.We get everything from cables to refrigerators.

Ch
Review №34

Excellent showroom, the ambience, the customer dealing and the display of products. With such good qualities why wouldnt the customers purchase?

Pr
Review №35

Decent store. TATA brand

Ma
Review №36

First of all its a TATA brand, no room for error or compromise in question as little of products. The one prominent thing of this place including TATA brand is quality and service. Prices are budgetary with variety of options available to choose. A good shopping experience, with customer friendly executives.

Br
Review №37

Good place to Visit in terms of service and support. Employees are good and there is also a parking place.

Su
Review №38

Shady business from Croma , did expect this from a Tata business outlet. Recently purchased a blue Star AC . They had dispatched a defective ac , which came to the notice during the installation. Instead of replacement they are suggesting a board change , its just like buying a 2nd hand product. Literally waste of time and hard earned money.Hope the issue will be resolvedI would strictly not recommend this outlet.

M.
Review №39

Good PC

La
Review №40

Chroma is a good place for electronic gadgets. The staff is nice and they have all brands at one place.

Ka
Review №41

Mr Hanumanth Rao explained about TV features very well. Keep it up..

Na
Review №42

Was very happy with the lady who attended to our purchase. She was very kind and attentive.

Ma
Review №43

Its very good place to buy a Electronic product and very good staffs, service support also its very Good.

Pr
Review №44

Good place for buying appliances. Nice staff. They follow the social distancing well here.

sa
Review №45

Poor response from the staff and no call back even after requesting for AC specifications.

Ra
Review №46

The store and service is really good

vi
Review №47

Got the best deal. Thank u Bharat

sp
Review №48

Prices here are reasonable!

Ki
Review №49

Nice place for Digital Accessories.....

Mo
Review №50

Nice electronic items at a good discounted rates, if you are lucky, you will get bank discount on particular credit or debit cards subjected to offers availability.

Pr
Review №51

Good experience at Bel road chrome branch...!!!

Lo
Review №52

Great place to Shop Chandan from Samsung does a great job

Ri
Review №53

Good place for all electronic equipment. Supportive Staff

Aa
Review №54

Wonderful experienceEach & everyone is so helpful staffs, managers ⭐⭐⭐⭐🌟

di
Review №55

Good place for purchase.

An
Review №56

Have a good collection of laptops and staff seems to be well informed and knowledgeable about the same

Mu
Review №57

Service was good. Parking available on a busy road with assistance. Good display and helpful staff

Pr
Review №58

Due to the lockdown the product availability is very low. Some of the display products are not even in stock. But the overall shopping experience is good as the staff is very helpful n helps us to find the right product even in the limited collection

Mi
Review №59

The way they treat customers and explain about the products is worth mentioning. There is parking for 2 wheeler as well as 4 wheeler. 4 stars because, they run out of stock soon and they dont give clear picture about when the stocks will arrive

Sh
Review №60

Bought laptops, ovens, mobile phones and accessories here with good discounts. Basement parking is a saving grace.

Me
Review №61

There is no 2 word.one small memory card to huge Products are there.products like mobile,laptop,Refrigerator,microwave oven,washing machine ect.....Service is awesome and lovable staffs....

Hr
Review №62

Not even Liked to give 1 star but 0 star rating cannot be posted thatsby i gave 1star.i had buyed a laptop before 2 months but it has a repair to be done.they said ull get a call from our officer and u tell your issues but no call at all and the laptop is not ready too.its a week since i had given the laptop already i had been to the store twice for ebquring about the service status but they are Like tom day after tom. Please look upon this matter.

Na
Review №63

Located on the main road, provides basement parking, they follow basic social distancing norms, has good number of staff but not always helpful, it feels like they are not too happy working there and sulk

Ak
Review №64

Pathetic Billing and after sale service.No coordination among dealers and sales..Would really not recommend this brand to anyone.Please think twice before you get into the store!

Va
Review №65

Selection may be limited, but pricing is better than amazon or any online platform. Very good customer centric service.

Mu
Review №66

Loved the service out there.. They have got you covered from Tv, Laptops, Speakers, phones, hard discs, and many more...Hope they will improve in increasing variety and low range products..

Au
Review №67

Good store with wide option, branch is not ready to assist customer with there best knowledge when custom wants to get addition information

sr
Review №68

Customer service on point.... Very satisfying experience

Ga
Review №69

Good place to buy wide range of electronic gadgets.

Ni
Review №70

Decent place and good location for electronics shopping. Staff need to pay more attention. Believe in custome relations please.

Ni
Review №71

Tata croma electronic store. Some discount for tata groups employee

Ab
Review №72

Good festive offers, corteous staff. They are following covid protocols but the shop was way too crowded for my comfort! Would have liked to see some corwd control.

pr
Review №73

Croma bel road has good collection of electronic items, they offered me an competitive price in comparison with Amazon for the item that I was looking for

Av
Review №74

Good place but wont always find what youre looking for. Limited brands and models.

Vi
Review №75

Everyone at the store seem to be in their own world. Never bothered to listen / attend to customers.

Ma
Review №76

Best place for home appliances and IT related products

Su
Review №77

Excellent collection of all electronic items. I had ordered an OTG, though not in stock they promptly ordered it and got it delivered on time. Thanks Croma.

De
Review №78

Purchased a HP all in one computer new bel road, after the sales person promised that service or any issues, Croma will take care and it will be attended within 24hrs..it has stopped working from more then 30days and i have been complaining from past one month spoke to the store manager but no one seems to be bothered they dont care.

Na
Review №79

Hospitable. Slightly expensive compared to other big outlets.

vi
Review №80

Hopeless staffs , They dont want to sell what customers want, they say go for this and that worst experience in New bel road croma

Ab
Review №81

Always a fan of Croma, but every time when i visit the store the staff judge ppl and based on that they attend the customers. Yesterday i visited to purchase a oven but no sales person came to me to help me out the specs, though everyone were free and standing idle. Due to this dissatisfaction i decided not to visit Croma again and i booked my oven from Amazon.Croma staff needs to stop judging customers and should attend every customers even if they dont buy.

ni
Review №82

Good Customer service

Pr
Review №83

Nice parking for both 2 and 4 wheelers. Covid compliant. Nice staff

At
Review №84

Good experience

Da
Review №85

Service is awesome 😁

Ak
Review №86

Nice discount

ma
Review №87

Very supportive and courteous staff. Great offers. Daily offers. I clinched a good deal for my new TV

Sa
Review №88

Electronic items were available. But unfortunately we couldnt get desired laptop there. Shortage of supply now a days.

Sh
Review №89

Went looking for a Microwave oven. Sales person who attended us was least interested..He had no answers for my queries..Moreover focus was always on trying to attend 2 - 3 customers simultaneously .Eventually when I said I would like to see it at close quarters he refused to get it down from.the topmost rack. I had to walk away disappointed.

Gu
Review №90

Fantastic shop with economical rates & reduced... Genuine goods... Excellent

Va
Review №91

The worst store I have ever visited.Wanted to buy iphone. The salesperson was there just for 2min and he disappeared.Pathetic service !!!Manager was very helpful thats why 2stars !

Su
Review №92

Everytime I have visited this place, they have surprised me with their humble attitude and customer service. Range of electronic products are amazing. I am satisfied buying headsets, laptop, office bag, mobile phone, etc.

IS
Review №93

Located in new BEL road, easily noticable from traffic. I purchased a phone from here. Suddenly my phone stopped working and urgently needed to replace that. Was little late to reach to shop for shopping, but staff was very helpful and friendly. They arranged a easy loan and waited beyond shop closing time until all formalities fulfilled completely. Thanks a lot for help. Happy to purchase from Croma new BEL road.

Ki
Review №94

All kind of electronic items available, double check price with other stores , few items are in less price

Ko
Review №95

Place for all items thats a trust worthy name is known for

Vi
Review №96

Nice ! They let you touch and test the capabilities of every device

Am
Review №97

Great coustomer service and good availablity of products...

Di
Review №98

Service is great infact i prefer this pver reliance digital while comparing prices

Ja
Review №99

Very good options...good service

Fe
Review №100

Good showroom

Information
100 Photos
100 Comments
3.7 Rating
  • Address:Samarth, Plot No.20, New BEL Rd, Jaladarsini Layout, Mathikere, Bengaluru, Karnataka 560054, India
  • Site:https://www.croma.com
  • Phone:+91 63663 86645
Categories
  • Electronics store
Working hours
  • Monday:11AM–9PM
  • Tuesday:11AM–9PM
  • Wednesday:11AM–9PM
  • Thursday:11AM–9PM
  • Friday:11AM–9PM
  • Saturday:11AM–9PM
  • Sunday:11AM–9PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:No
  • Wheelchair accessible parking lot:No
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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