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Apollo Clinic
Neeladri Rd, Karuna Nagar, Electronics City Phase 1, Electronic City, Bengaluru, Karnataka 560100, India
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Na
Review №1

Was here a couple of times, for covid vaccinations and other regular check-ups. Over-all service could be much better. The dental services could really be improved. Seems to be just one dentist catering to too many patients. The wait time is unreasonable.On days with a dental surgery scheduled, they still schedule appointments left, right and centre, expecting you to wait as if you have nothing else to do. Seems very money-oriented, and an absolute disregard for patients time.Go to another dentist instead.

Mo
Review №2

Whole new level of epic irresponsibility and arrogance by staff. Extremely poor patient handling and no social distancing maintained during vaccination. Receptionists and billing counter executives here are synonyms for irresponsibility. Customer handling at govt hospitals are of better standards than this clinic. Worst experience in a hospital in my whole life.

pr
Review №3

Its a good place for a good check up.. Peaceful area

Fa
Review №4

Excellent service and proper maintenance of hygiene at this time of COVID

Pr
Review №5

Friendly staff, hygienic facility. Took care of every need during my visit. Highly recommended. Keep up the good work. Thank you

Sr
Review №6

Staffs are too good with full responsibilityNursing staffs are very much trained and experienced

Na
Review №7

Its very pleasant meeting with you destiny and very clean lean and fantastic

Vi
Review №8

Som kumari her service is excellent

Ma
Review №9

Excellent customer service and very clean hospitality. All doctor and nurses render excellent service

Sa
Review №10

Staff is not professional. They just try to loot people money by suggesting unnecessary diagnostic to go through which doesn’t make any sense. Apollo is good brand but perticular this center is not good. Try avoiding and check with Narayan clinic

Vi
Review №11

Fast response. Good service

Su
Review №12

Hopeless clinic. No proper token system. Anybody will walk into doctor room, so you will have to wait for hours for your turn.

Ma
Review №13

Very Good clinic staffs very well,Trained and disciplined helpful too.Doctors all are good expertise and friendly .I had also taken health checkup s and visited Dr.Shashikumar General physician for my father in law health finger pain due to diabetic he very well explained the procedure and treatment medicines was given accordingly.Also for my mother in law check up was done..well.and treated accordingly.All doctors and staffs are very good!thanks to them.

vi
Review №14

I visited for vaccination, booked appointment prior but the waiting time is huge, 1hr approx. I presumed theyll do some basic checks before vaccination and provide tablets after vaccination but nothing. Seems free camps does good job than Appollo for vaccination.

as
Review №15

I went to see dermatologist doctor Vishnu. He was not bothered to see opd patients waiting outside from an hour instead he was busy with some procedure. After waiting for around an hour, I had to leave.The doctor should not get involved in such procedures at the time of opd, he should keep in mind that people have other work too in their life other than just waiting for him.There are other better doctors available too.

zu
Review №16

Very good nurse gave covishield. Her name is subadra

Sh
Review №17

All the one rated reviews are so true.. receptionists are too rude. Whoever is running this hospital please groom them with proper etiquette especially phone etiquette. hire some decent staff . Patients will be already in distress and a bad behavior from staff is highly undesirable

ni
Review №18

I went there for vaccination, very bad experience. No security or any helpful staff. Government hospitals were lot better.

Ch
Review №19

Good service, came for Diet consultation taken whole body check dietitian explained nicely, quick service

Ya
Review №20

If some one wants to understand the meaning of irresponsibility and arrogance by staff, this is the place. Receptionists and billing counter executives here are very arrogant and just do not know how to talk to customers. Absolutely opposite of the word Hospitality. I have seen better service than this in Govt. Hospitals. Today was my second experience. During my previous visit, i had taken my elderly father and the way the staff there speaks to elderly people is horrible. The receptionist was talking very rudely to another elderly lady aged around 75 yrs, I had to give my peace of mind to the receptionist.Today, I visited to meet the ENT doctor, Dr.SUDHIR M Nayak, I JUST DONT RECOMMEND HIM TO ANYONE. STERN FACE THROUGH OUT, HARDLY SPEAKS AND EVEN IF HE SPEAKS ITS HALF SPOKEN, DOES NOT ANSWER ANY QUESTION ASKED. FOR ALL THIS I HAD TO PAY Rs. 650/-I wish the staff is trained well and they improve their services before Apollo clinics lose their reputation, which will surely happen if no corrective measures are taken.Surprisingly i have seen many bad reviews about Apollo clinics in general and Electronic city branch in particular

Bh
Review №21

Had been here for my pre employment medical check up and the service was hassle free and systematic and all the procedure was clearly told by the staffs.

Sa
Review №22

Very nice staff. Soo co operative subhadra sister is explained clarified so clearly thank you

Ra
Review №23

Good service, I forgot 200 rupeees amount to collect from them but they called me and reminded good staff

so
Review №24

Very rude staff, no reports on time . Charging more than triple the amount for every service, satff justifies that saying this brand . Ok Agree. But when it comes to service , everything thing is delayed with no responsibility enough to response properly. Surprisingly it as Hospital.I would try to avoid coming here in future .

Sh
Review №25

Wish I could give 0 starsI had booked appointment for Saturday using cashless payment from my insurance company and got the confirmation but when IApollo clinic they said that doctor is on leave... And they will reschedule to mondayI said ok.....on Monday Apollo called in the morning 8am for confirmation asking if I am coming... I said yes!!!10 mins later again they called and askedI said yess!!! AgainThen when I was on the way they called again but I couldnt pick as I was drivingWent to the clinic and they said they had called to inform that doctor is not coming and that they can reschedule it again.. I said them that the payment is already doneAnd their behavior was like I was an illiterate and they know everything... When I asked about the payment they said only after I pay it can be claimed from insurance... But I dont think they know the meaning of cashless.. I called my insurance to confirm they said no need to pay anything.. Then I thought that this is not appropriate behavior so I told my insurance to cancel it from there side....

Ni
Review №26

Anitha sister good service and good communication with every one .I m very happy . Very fast treatment. Thank you so much 🙏🙏🙏🙏🙏

Hr
Review №27

The service was very good. Behavior of the staffs were excellent.

RA
Review №28

Suvartha did a very neat job when I visited Apollo clinic. She did the wound dressing very carefully.

Th
Review №29

Good Clinic for consultation. Very polite staff.Happy with the Service during the Pandemic

sa
Review №30

There is very good response from Doctors and supporting staff, really satisfied with services.

po
Review №31

Very dedicative person,and nice service in the clinic....Very cooperate with a person also very nice...

Br
Review №32

They dont pick up calls. Even if clinic is open they dont pick up. they list only one phone number but hard to get through. In that way I prefer other clinics like NH or Neo Clinic nearby which picks up on 3 to 4 rings.

Na
Review №33

Hopeless Service and staff with zero responsive bevior only coz Dr are good we have to visitNo one to pick the calls, incase call is picked they make us double visit to clinicVaccine que is huge no proper structure in giving appointment crowded whats the use of waiting for 2hrs in crowd paying and taking vaccine.

ne
Review №34

Got done second dose og covishield vaccination at Apollo clinic ecity. Very fast and smooth process.

Pe
Review №35

It was so good experience. It is taking little more time to complete the check up.

An
Review №36

Smooth process less waiting period staff is cooperative too.Nice service.

An
Review №37

The nurses and the receptionist have such attitudes here. Even when you talk to them they just walk past you ignoring the fact you’re asking them for something.Also try to have at least 2 receptionists so the other one doesn’t lose it and throws attitude at the patients.

Ra
Review №38

If you are visiting here for vaccination please prepare here to wait in long queue ... first queue to get the token number and billing done ( irrespective of you have an online appointment and you have cashless ) ...then second queue to get your jab done ... good amount of time to be spent to get vaccinated ... very poorly organized ... many small hospitals and offices organize much better than this...there are multiple rooms vacant but they are giving vaccination in a single room ...

Ra
Review №39

I am came for covid vaccination second dose , service is good, nice staff ....

Sh
Review №40

Good service , in pandamic not much waiting time, went for vaccination

Sh
Review №41

The desk staffs have no manners and is a mess. They enjoy chit chat rather than attending the patients. The lady specially doesn’t know her work and doesn’t have any ethics which is very important in the medical.Also ,They don’t even communicate prior about any change in the appointment. And when you confront them they lie that they informed correctly.They just enjoy bothering the patients. For one 2D echo test i have visited the hospital 4 times in 2 days and still its not conducted and they made me pay it in advance promising it will be done the next day at the scheduled appointment time given by them. You will sure waste your time and money here.Highly disappointed and frustrated.

Te
Review №42

I came here for TMT test, it is the one of best center

Da
Review №43

I came for medical check-up it was good

ba
Review №44

Good service, Not much waiting time in this pandemic, good Dietitian, explained very nicely About Diabetic diet..

An
Review №45

Consulted Doctor sheath for Diabetic problem he gave us insulin and medication now am doing perfectly alright, thanks to apollo to have such type of Doctors..good coordination by receptionist

DA
Review №46

Wonderful place with a most modern medical technology to deal with all sorts of medical illnesses at a reasonably quick pace.

MA
Review №47

Fast services...they entertained us very nicely...supportive staff

Sh
Review №48

Good staff , reception area people areguiding properly, keep up the good work

Kr
Review №49

Doing business with customers without helping them. Providing 3rd class fraud services. Just for RT-PCR test, they are charging 1300/- saying home collection, while delivering simply sending it in email. They will not clearly communicate the procedures before the payments. Once payment is done, they will start giving many clauses. You will feel like cheated. Unfortunately there is no way to give negative rating. Never visit this place.!!!

Us
Review №50

Lalitha is a very good nurse . Keep is very communicative , keeps you informed about the happenings in timely manner . Very polite and empathetic.

Vi
Review №51

I had an amazing experience with Dr. Vishnu (Dr Vishnu M Moodalgiri | Dermatologist) when I was facing herpes 2 years ago. He just took 4 seconds to determine it. His medicine worked amazingly and herpes was gone within 10 to 12 days. I never faced this problem again.Recently I have gone through one more surgery, that is excision. I didnt face any issues during the procedure. It is healed properly.Thank you

Ar
Review №52

Apollo Hospital- No.1 Branded hospitalWhat the F................ They should feel ashamed to say that. They are taking lacks & lacks from patients. But in COVID pandemic also they are doing best business even in treatments & in vaccines. For vaccines also they are costing more than govt allotted. I dont wanna give even single star.

mo
Review №53

Very annoyed and angry with the man at the reception. He has no manners at all. Please do make it a point to keep someone with reasonably decent manner at the reception if you do not want clients to have a very poor first impression. He argued with me because when I told him that he should have typed the full name of the patient on the prescription as well as lab reports instead of typing the first name only. He was trying to justify that the full name is on the receipt/bill copy. For submitting the prescription and lab reports to any office, the full name is mandatory. But who can make a thick headed, arrogant understand that??!!! He needs training before being allowed to sit at the reception

sa
Review №54

Everything is okay, except internet and mobile connectivity inside of hospital.

Sa
Review №55

I went there for doing some blood tests. They gave reports for only 2 out of 5 tests. They dont even have clue of when will the other reports come. Whenever tried to followup, I got very irresponsible answers. And even today, I didi not receive the remaining reports. Looks some thing seriously wrong with this Apollo unit. Also they have pharmacy in the same premises. They charged money for 7 different medicines. However, after reaching home, I could see that only 2 medicines are available in the cover. Overall, complete cheating in this clinic, pharmacy even in this tough and critical situations. I would strongly recommend not to visit this unit at any cost.

Va
Review №56

Staff is good response and hospital staff is good caring nice clinic

Bi
Review №57

In the first place the number you have mentioned never works . It’s always busy , continuously for days together . Can you indicate a number which can be reached ?

Ra
Review №58

Good doctors , good staff

De
Review №59

That is overall good experience with Apollo with all services and member of Apollo team

Pr
Review №60

I really dont know how these guys have a 4.4 rating. Pretty sure they are fake reviews. Never opt them. Doctors are never available. I took an appointment today at 11:30 am. And the doctor didnt show up till 12:30 am and the worst part is that the reception guys are not aware where the doctor is. I cancelled my appointment and went to Kauvery hospital. Surprisingly, the same doctor was available there.

Sh
Review №61

Smooth service. Friendly doctora

sr
Review №62

The number published never gets picked up. Not sure why publish something which you have no intention to answer.

So
Review №63

I happened to visit Apollo clinic on Neeladri Road for Vitamin b12 injection. Sister Anita gave me the vaccine and as a person who has always cried in pain after a vaccination I was pleasantly surprised by the way she dealt. It was almost a painless experience thanks to her expertise and experience. Thank you again!

Qu
Review №64

Excellent service, good communication and guiding patients.

Sh
Review №65

Worst experience .Pathetic service by the reception ladies. Very much annoyed at the way they speak to people .

Ha
Review №66

No proper response. Front office needs to be upgraded.

Sa
Review №67

Good service , reception is very good , clarified my doubts nicely

Ri
Review №68

No surgeons are available here for emergency. They gave only first aid , that also they didnt clean properly. Stones were still there inside the wound even after their so-called first aid . Bad hospital . Bad service. Overpriced. DO NOT RECOMMEND TO ANYONE.

Aa
Review №69

No proper appointment handling at clinic especially for follow up they are very reluctant as it is free within 7 days. The reception staff needs to learn to talk politely. The male as well as femal attendant were rude.

As
Review №70

Extremely helpful staff, been there multiple times.

Re
Review №71

Wonderful place with amost modern medical technology and fast service, not much waiting

Ba
Review №72

Good doctors , in the pandemic time , quick service

de
Review №73

Dr Sudhir Nayik, performed completely unnecessary procedure on my 5 year old daughter which included full day fasting, anaesthesia and multiple medications injections, just to scoop out a Pearl Beed from her nose. He did not even try it once without anaesthesia. Once he heard I have insurance he got so greedy and only suggested full day process of hospitalisation and anaesthesia procedure for my daughter. I saw the procedure myself and it only took 2 seconds to scoop the Pearl out of her nose.It’s absurd to let the child go through a procedure for such small things.I want an action taken against DR Sudhir Nayik at Apollo Clinic, Electronic City, Bangalore, IndiaThanksDeepak SinghFather of Nija Singh

Gr
Review №74

Very irresponsible front desk staff and they never attend the calls . No proper information given.

Bi
Review №75

Good service, good staff

Ni
Review №76

The female doctor available at the time in April seemed inexperenced and did permutation combinations for a dust allergy case for high eosinophils were detected after blood test but not happy with the advice. An experienced medical officer from a reputed Bengaluru college hospital will build up confidence if you have a good doctor managing the clinic.

So
Review №77

Good experience with vaccination..5 stars for same

Dh
Review №78

Front desk is the worst at its best. They have no clue what they are are doing. Worst part I have literally seem them just keeping the hand phone reciver aside so that they dont have to pick up calls and then boast about it to their colleague sitting next them only to get an answerits a great idea regardless of how good doctors may be, but staff is downright pathetic.this 4.4 review must be fake reviews. I would never consider Apollo anymore

An
Review №79

The service of neo clinic is awesome the staff response and the behaviour is so friendly and doctors also good experience

Am
Review №80

My husband and I visited this clinic for annual health check up (including tests and consultation). The entire experience was great. The staff are very cordial and helpful. Even though we visited during COVID-19 pandemic, we didn’t face any issues and everything was done smoothly. I would highly recommend this place.

ko
Review №81

Worst and pathetic clinic. Today I went to do a covid test around 1 pm and they asked to visit again in between 3-4pm. Cam back and they mentioned it will start from 3:30pm. Agreed to wait and was enquiring about the cost and the first receptionist mentioned that it will cost 1200+100 if not registered and 3 days to get the report. I was not happy with the fact that it will take 3 days to get the report. I spoke to my sister who is also a doctor at Bhopal and she asked me to give the phone to the receptionist. I gave it to the second receptionist, sister was asking for rapid test as me and my brother were having symptoms of covid and was not feeling well from few days. She yelled at me- please take your phone, I am not sitting idle to receive other calls and all. Go somewhere else if you do not want to do. Is this how you speak to patients. We are not in a good condition and these people do not have audicity to reply properly. We left the place because they to do respect any patient and brother was feeling sick, so went back home. These people are pathetic and I hope they understand the importance of being good to people.

Nu
Review №82

Very bad experience.Horrible actually

Sr
Review №83

Its very good .everyone very polite . hospital was very clean at this COVID time .

Ac
Review №84

Very bad attitude for front office ladies, how to talk to customer, money never maters.

sa
Review №85

Very bad response from reception number and not even ready to understand the patients queries. Asking for appointment and without it they don’t entertain. There is no proper information to take the appointment and half of the time they don’t respond to call

Ka
Review №86

Be ready to be ripped off. First they will charge registration fee of rs.100 (even if you dont intend to be their regular patient) then in the Practo app it was written that Apollo clinic might charge rs.100 extra as Covid charges but there will be no social distancing or any other precaution. They are building a monopoly because the medicine their doctors recommend will not be available anywhere in Bangalore. You have to buy from their chemist downstairs. Such a petty way of making money. I went for a follow-up session within 7 days (which should be free as per their policy) but they asked me to pay the consultation again. When I asked them to at least talk to doctor Vishnu , even the doctor refused to talk to me. So they only after money.

D
Review №87

Its a good service,keep it up.

Ja
Review №88

Quick service in pandamic time also

An
Review №89

Good service, happy with the doctor, and good coordination done by reception

Na
Review №90

Worst experience , 3 star for the doctor alone.

pr
Review №91

Today I went to this clinic for getting RT-PCR test done , the receptionist was sick , tried and coughing, please dont go for simple issues to this clinic , only when its urgent thn only step in

Sh
Review №92

Nice hospital with marvelous facilities..Doctors with kind nature and good staff..I highly recommend you to visit the hospital if u have any medical issues.

Ra
Review №93

Vaccination is very very poorly managed. There is crowding and its not safe

MA
Review №94

Great facilty. Came for annual check up. Was done very quickly with care.

sr
Review №95

This clinic is nice very sensitive staff

De
Review №96

I visited Dr Snehi Chopra at the Dental department , Neeladri Road with a tongue white spot with pain , on 11-11-2020. She saw me with utmost care and prescribed med. What struck me the most is her professionalism and empathy. She called me after 3 days personally , to find out - how Im doing ?. Im perfectly all right now and wish to thank her for her care and also wish her all the very best in future. I strongly recommend her to others , who has dental problems , and visit the same clinic.

de
Review №97

Good and quick service is available

bi
Review №98

I had booked an online appointment. Doctor did not turn even after 1 hour 30 mins of waiting. When I called the clinic the attendant bahaved rudely and cut the call. In this it was 9 pm and I could not get any other doctor consultation in the night. Is this how medical services shoud be??

ri
Review №99

Incompetetant doctor, useless staff, no covid protocols, only knows how to get money from customers

Ar
Review №100

Good service. Timely completed all the tests with excellent guidance by the staff.

Information
47 Photos
100 Comments
3.3 Rating
  • Address:Neeladri Rd, Karuna Nagar, Electronics City Phase 1, Electronic City, Bengaluru, Karnataka 560100, India
  • Site:https://www.apolloclinic.com/
  • Phone:+91 80 4955 7174
Categories
  • Medical clinic
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–8:30PM
  • Wednesday:8AM–8:30PM
  • Thursday:8AM–8:30PM
  • Friday:8AM–8:30PM
  • Saturday:8AM–8:30PM
  • Sunday:8AM–8:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
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