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Capital Float
Sadashiva Nagar, Armane Nagar, Bengaluru, Karnataka 560080, India
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Mi
Review №1

Team Capital Float is really helpful. I must appreciate their customer service. I mean their customer service is just amazing.Thanks a lot to each and every executive of Capital Float. Also, would like to thank senior team and managers of Capital Float who have helped and supported me to resolve my query.Every executive of Capital Float are so polite and they treat customers with utmost respect.Happy customer of Capital Float.Thank you so much team Capital Float!

ma
Review №2

Superb cooperative, they literally waited for me to do smooth transaction.All the best..Thank you so much.

Ji
Review №3

Worst service with amazon pay later. Complaint pending for 1 month! This concern is NOT resolved. They presented ECS multiple times and 2400 deducted from account as charges for a 10000 balance in amazon pay later account, which is still NOT settled even though the payment was completed. Be careful if you have amazon pay later with capital float. Do not believe the reply they are posting below. Stay away!The total cost of charges for a 10000 amazon pay later account is 3800 for 1 month even though I paid the entire amount. They keep on re-presenting ECS to punish customer.

De
Review №4

I had a confusion on overcharged for product purchased through Amazon pay later. I got Aswini from capital float and she listened my queries and addressed my issue very politely. She has great customer skill.Kudos Aswini well done !RegardsDev

Ra
Review №5

The Support executive (Mr. Richard) handle my Concern, He uphold me exactly as per explained issues, He had make sense all my doubt and attend me gently, Earlier I had called to support person for another query, that fellow is also really understood my concern , even I was in hurry and try to conveyed as per my understanding, Both individuals deserves 7 start. Im Extremely delight to having Service with Capital Float.Furthermore IVR System also straightforward and nimble, I would say for private sector service firm I never ever entertain such prompt service.Thanks to Capital Float to having transparent policy you well earned credit to work with AMAZON India..!∆ WELL DONE CAPITAL FLOAT TEAM ∆

Re
Review №6

Best customer service I have ever had... very pleasant and fullfilled all my required and suggested the best way to avoid issues too .. Thank you so much @Supriya

Sa
Review №7

I received Excellent customer care service from Capital Float. Mr Richard have respond me and he was so polite and nice to work with. Definitely knows his business.

mu
Review №8

Ms Aswani answered my questions regarding Amazon pay later (capital float) in the very good manner. Thankyou mam

To
Review №9

Great information. Thanks Aisha & Capital float 🔥Helpful Service

su
Review №10

It is with great gratitude that I write this comment... Though it is a fact that the capital float is giving us very good service consistently..... One of the best employees (Ashwini) I have met so far.... She also tries to complete the work as fast as possible, so that the customer does not have to wait too long....

Ar
Review №11

Good service providing by capital float. EMI option without credit card, through Amazon. Amazing customer service. Quickly response for an email. Thank you

aj
Review №12

I had made an amazon purchase through amazon pay later. I made the payment before its due date. However, I received message for auto debit on due date. I contacted Capital Float and appraised them of the issue. In no time my issue was resolved as I received the payment I made inadvertently before the due date. I would like to thank both capital float and amazon on taking the iasue seriously. Thanks the team.delighted customerAjay

Ma
Review №13

I spoke to nazia about my loan and she was extremely helpful. The respected team called me right away and got my work done. It was an amazing experience talking to her.

Ch
Review №14

Nazia is too good and resolved my issue

Ak
Review №15

Very thanksfull to ashwini for your assistance .... u made my day.

Po
Review №16

Forcefully giving loan by asking kyc details in Amazon pay later

So
Review №17

Mailed them a couple oh hours ago, and I received the call right away. After I missed my first call, they called me again thats so sweet of them! It was great, the care executive spoke very professionally and explained everything in detail!

Sh
Review №18

Very good experience with Capital Float and the representative Priyanka was so knowledgeable and experienced to solve the issues. Thank you again and keep going.

Mo
Review №19

Vijay was extremely helpful and polite throughout the conversation and he helped with all the required information. Brilliant stuff. Kudos

Bh
Review №20

I am really happy with the service provided by capital float and also they maintain a very good sales and service team for customer quaries management

Za
Review №21

I wanted to clear the amount before the due date and spoke to the customer care executive Nazia, my query was handled very nicely. She gave me the proper clarification about all my transactions and upcoming EMIs, I made the payment accordingly and it was all cleared within 24 hours.There is one more thing Capital float can do to help customer is if we get an option to convert EMIs for more than 12 month it would be easy to purchase products with high price.

Mi
Review №22

Supriya !!! She was very helpful to me solve my issue within no time..

An
Review №23

Ashwani given me great support executive & politely talked. really appreciated. my query is resolved

An
Review №24

Whenever I call their customer care department, the services provided by them is excellent.The person on the other side makes sure your query is well attended to.way to go capital float.

Na
Review №25

Executive name Mohammed helped me going beyond his ability and helped patiently with all my queries. They are always ready to help.

Ra
Review №26

Amazon and Capital float should inform the credit line to the customer in advance, I have seen many such issues over the internet. I mistook it as a fraud in to my account.

Ak
Review №27

Supriya did an excellent job in helping me out with all my queries very smoothly and quickly.... Good job keep it up... Shes best in customer service 🌟🌟🌟🌟🌟

vi
Review №28

Mr.Richard really thanks for given the solution for my query.i am happy for that.your guidance are easy to understand.As per your commitments you fulfilled all within a time.Thanks .

sh
Review №29

Professional and Courteous individuals make a company great ! Capital Float has got those. In my case one of those Individuals was Ms.Ayesha. She is Proficient, Patient and Purely Fruitful and has very lovely voice. Satisfied Customer. Keep up the great work !

Pr
Review №30

Good customer service 🙂🙂✌️✌️ Happy with this customer care person..

Sa
Review №31

Awesome Amazon Service, very valuable and help desk at service anytime.

Ni
Review №32

Thank you Ashwini for resolving my issue.Thanks a lot capital float.

As
Review №33

She is so good in helping my out of brackage I loved her confident level, I would recommend to move her on net level off position.

Ga
Review №34

Amazing service by Mohammad Musaib . I never expected prompt solution.

Ku
Review №35

I think its was great help from you end.

Ma
Review №36

Just awesome.. 👍👍 Real time issue resolved by Customer care officer Supriya. Kudos...!! keep up the good work team.

ar
Review №37

Quicker resolution and immediately resolved the issue within a min ..Here I like to mentioned name of the executive-Ashwini good job keep it up

za
Review №38

Hi,i was speaking with Ayesha, I found her of great help and focused and also i like the way she took the ownership of the call when the call got drop, great vocabulary, great pace, great tone.. i would give her 100 percent, bigups capital float for having such brilliant staff

Da
Review №39

Supriya Madam good service my problem resolved I am happy with customer care 🤗

Sh
Review №40

Thanks for the Quick and prompt support by Supriya !

Gi
Review №41

Quick response and resolution . Never seen any financial services this responsive

JO
Review №42

I am Having registration issues with Amazon Pay later.Ms.Ayesha addressed well and said the alternate way.Let me see it works or not.My Issue have been solved.THANK YOU capital Float team for your speedy service

Vi
Review №43

Very worst services by Capital Float, even if few days in delay payment they ll permanently block the account. .Even in this pendamic Situation they are least bothered about customers. . Money minded people. .i strongly recommend people not to involve anything related to Capital Float People. .

Ka
Review №44

I wanted to thanks Richard who has helped me on my issue regarding the payment against Amazon paylater . Excellent customer service. Keep going.

as
Review №45

I had a hard time understanding my repayment issues, your representative Ms. Ashwini calmly did hear my issues patiently as did she resolve the issue in no time. dear capital float you have a great team in herself. thank you Ms. Ashwini

Ma
Review №46

Great Going Sajwa!Thank-you for the requested information, it was quite helpful.But if you send monthly statements without asking then it would be too good, rather than calling/requesting.Kindly forward the feedback to your respective teams: To automatically send monthly statements to the registered email account.

Sa
Review №47

Customers care support very good approach and speech very good Thanks our team.

TH
Review №48

Capital float customer care is good and Ashwini HR whom resolved my query was smooth and great.

SP
Review №49

Ashwini had so much patience in helping me out with breaking down all the transactions. She is a keen listener to understand customers issue after which she helps them with the best resolution. Thanks!

Di
Review №50

Thanks Ayesha for the prompt help. You were swift and patient in understanding the problem and then resolving it within minutes. Kudos!! Keep up the good work. :)

Ku
Review №51

Afshan, helped me with my query. And was quick. Very much happy with her service.

Ku
Review №52

Vijay was very helpful and quick in response. He emailed me the statement I needed within one minute. Happy for the great customer service.

Ma
Review №53

Its been good service by capital float. Representative of capital float are very helpful and calm ..they solve your problem very clearly ..and I specially thanks to miss SUPRIYA who helped me for my issue .

Ka
Review №54

Excellent job done by capital float.....better than credit cards......really no any hidden charges.......you always get one month for real zero extra charges

va
Review №55

My cibil report wrongly showed a loan. However, Richard from capfloat helped me all throughout in clearing the whole thing and rectify my cibil and crif ratings. Thank you so much for the effort.

Ta
Review №56

Quick response and good manners very good service

Ab
Review №57

Ashwinis assistance was very quick and responsible.

As
Review №58

I am very happy with her fast response

Ku
Review №59

Your customers service staff Ashwini was good explanation in my ticket resolved

Is
Review №60

Thank you so much capital float team and helped me in approving my credit limit on MMT.I want to share that after paid all the outstanding/emi, i requested for NOC and received the NOC within 4 days, it was really smooth process and specially thanks Nazia who spoke with me during discussion on call she explained the TAT of providing the NOC and all. Thanks to all the team.

Dh
Review №61

I had the worst experience with these guys.1. Customer care does not know how to interact with their clients2. Random amounts of money keep getting deducted (reason- mandate fail charge) from my bank account even after the EMI is paid well in advance.3. They have no etiquette, and very evidently- no common sense at all.Dont ever trust this company. They will loot you.

Gu
Review №62

We are very much thankful to staff Capital flot for prompt reply

Ha
Review №63

IVE NEVER EXPERIENCED SUCH A POLITENESS FROM ANY CUSTOMER CARE IN FINANCE INDUSTRY,BEHAVIOUR : EXTREMELY GOODCALL RESPONSE : QUICK WITHIN 2 MINUTESTHANK YOU MISS AISHA

ro
Review №64

Mohammad shaif very helpful guy. Good job keep it up....

Av
Review №65

Richard, you talk to the point and never wastes customer valuable time. It’s very nice to have such representative for your company

Ka
Review №66

Great customer service! Instant help and details are provided and explained in a very simple manner. Really happy with their service 😃

sa
Review №67

Very nice & best service provider

Vi
Review №68

Excellent support experience. The representative was very competent. She understood and solved my query properly. Great job! Thanks.

Dr
Review №69

Its a great financial partner. Customer service is awesome.

Sa
Review №70

Supriya - it was an awesome time working with you to do my payment and I was completely passed off with Amazon team regarding the payment but I contacted to capital float, but supriya helped me and cleared all my headache stuffs and she deserve the standing ovation frome me and other customer as well. She is awesome person for helping us and she deserve the position and all the best dear, thank you supriya

Fa
Review №71

Wonderful costumer service.Ms. Supriya was very friendly, knowledgeable and helpful in resolving the issue.

si
Review №72

Very excellent service and support thanks 👍

mu
Review №73

Capital flot is good iam happy

As
Review №74

Capital Float Provide good service And Coustomer care give me excellent service.Thanks.

Ni
Review №75

Awsome services.. ..compared to other loan providers in india... One of the top in india.. .. Liked its services..... Company provide good services for business and many more... Totally satisfied

ME
Review №76

Ayesha, its nice to have your service and find it worthy. Keep it up and I would expect to seek the same in near future.

mo
Review №77

The team helped me in a polite way and helped me with my works

La
Review №78

Very good customer care support

Ab
Review №79

Customer support representative name Supariya was awesome and quick problem resolver. She was knowledgeable and calm person. Glad to have you on other side.

li
Review №80

Really quick service which I never expected and thank you so much for resolving my query instantly..thanks to the girl who helped me sorry I dont remember her name.

Ba
Review №81

Supriya has helped me to resolve the issue. The experience was excellent. Customer support was great!

Sa
Review №82

I just experienced possibly the very best customer service of all time.It is a great pleasure to do business with you. The young gentlewomen, Miss. Ayesha, helped me to close my account. Her outstanding courtesy made me feel that I may regret this decision in future.I appreciate the great work here!

Su
Review №83

A Salient and Invisible service. Responding for ticket took me just 4 working hours.

Ga
Review №84

Capital float customer care people are awesome and they help you in resolving the query efficiently. Especially I would like to Thank Afshana👍 for the great support... 😊Totally great support💪

De
Review №85

The customer support was very responsive, resolved my request to close the account pretty soon.

Sa
Review №86

Good & quick response from Ashwini of capital float team. Satisfied with the response.

Ke
Review №87

Nice and awesome experience while speaking with customer care executive.I spoke to Mr. Richard think so he is very polite and gentle guidance.Nicely talk to customer its goodThank uKeep it up team

Pr
Review №88

I am very delighted from the services provided by Capital Float. Today I called the customer care and Ms/Mrs. Supriya assisted so nicely and solved the query. This is what a good service means.Thanks Capital Float and Ms/Mrs. Supriya.

Ha
Review №89

I contacted with aisha and she was very helpful. She resolved my issue very quickly.Very satisfied by customer service of Capital Float

Ar
Review №90

I had some request regarding a paylater account of mine and I dialled the customer care number. First of all I didnt have to wait on hold and then exec. named Richard picked my call. He was extremely professional and resolved my request within a day. It was refreshing to find someone of calibre on the other hand coz now a days, companies do not employ well qualified people. Thanks to capfloat and Richard.

Gu
Review №91

Trustable service and support, really recommend.

Ja
Review №92

Thank you Aayesha/Aysha and thank you capital float for resolving the issue quickly. You guys are doing an amazing job ❤️😁😁 totally satisfied with the customer service.

GO
Review №93

Customer care representative Santhosh .C were perfectly clear my doubts about the amazon pay later service via capital float.

ra
Review №94

I approached them regarding cancellation of my limit provided for amazon, Mr Richard processed the request instantly not making me wait or asking me to reach out to someone other department and all.. I felt the service quick and hassle free

Je
Review №95

Thanks for resolving my query. You guys did excellent job in catering my request and that too without any hussle. Appreciate your efforts. Would look forward to directly partner with you instead of 3rd party mediators . Thanks

Ha
Review №96

Outstanding support staff, Absolutely thrilled to have a conversation with one ISHU, She helped resolve my query and communicated in an exemplary verbiage and skills. I recommend Capital Float invariably. Kudos to team who recruits such good talent.

Ma
Review №97

You are the best. Ayesha !!!did a great job😊👌👌. She is kind and assuring. She removed my fear from her assuring words. Keep it up... Way to go to get laurels...

Ki
Review №98

Capitol float was the vendor that offered the Amazon Pay later option for me. However, I didnt need this for my requirement and reached out to captial float customer support to get the account closed. I have had a great customer support from Mr. Mohammed in helping me understand the process, being very professional and courteous throughout the process. Cheers!

sa
Review №99

Thank you so much Mr. Sajid to Helps me regarding the Payment issue. Really a Great Experience with Capital Float customer care & their Executive Mr. Sajid....Thanks Again !!

Ab
Review №100

Capital float worked great for my amazon pay later account. The whole process of onboarding to closure of account was flawless. I interacted with Ayesha who was very professional and considerate about my requirement. Excellent customer service, definitely recommended.

Information
29 Photos
100 Comments
4.8 Rating
  • Address:Sadashiva Nagar, Armane Nagar, Bengaluru, Karnataka 560080, India
  • Site:https://www.capitalfloat.com/
  • Phone:+91 80 6807 5001
Categories
  • Financial institution
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–1:30PM
  • Friday:Closed
  • Saturday:10AM–6:30PM
  • Sunday:10AM–7PM
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