I had ordered a tricycle from firstcry which was delivered by xpress bees to me on 7th of August. The product was defective so I had raised a return request last month on 7th itself. On 11th a return pickup person from express bees came and said I cant pickup the product as he was unable to take the product on bike. He said that someone else will come for pickup.Its been more than one month and nobody showed up at my door. But every day I get annoying messages and calls saying that I was not available,or I denied the pickup or they tried to call me but I didnt take the call. All these reasons are just excuses from express bees to hide their irresponsible nature. They dont care about customers and their valuable time. They cant be trusted.

Xepressbee delivery executive very cheap & don’t know how to talk to an customer they don’t even wait for 5 mins these e delivery executive says we’ll cancel the order without any hesitation please don’t place an order through xepressbee online , xepressbee management as to take some decision regarding on delivery executive

One of the worst services plz dont ever book through this.i dont understand why Nykaa is opting this service

The customer care service sucks . I tried to reach them like a thousand times but they wont answer. Everytime someone connects me they put me on hold for more than 20 mins and then the call ends .

Pathetic service. These guys bluff you. Without attempt to delivery they will mark product as RTO. You loose out on business but they dont care . They wont entertain calls or emails. You can try calling them multiple times - waste your days and hours on them!Useless service!

Respond is very poor and ramanathapuram xpress bees told very ruldy reply.Very very very worst.

No proper service.just said they will solve our query problem as early as possible.but no use..not solved.no delevery for our product. We fedup

All of their numbers are either switched off or out of reach or busy. They loot people of their money. Worst courier service I can say.

I posted my business proposal query, but not received any response except auto mailer..This is very hard to continue with your service..With service your should provide good customer management service

Very bad service ... It took 7 days to deliver within city that too after so many calls.. someone in the call center in delhi was rude that they did not even want to hear and cut the call. From now on no more booking via Xpress bees. We have lot of better service providers in india we should try them.

Even though I have seen bad reviews, I dont think the staff here is bad. I had gone to pick my parcel up myself as they were taking too long the staff there guided me properly as to where to go and gave me correct contact information. My suggestion stay away from this company their customer support doesnt work , these three starts are only for the staff who are extremely friendly not the customer care or their service

Worst delivery ppl .... cheating ppl

It is a fraud. If they returns parcel to company then no return amount

Amazing Folks. the people are good. i shipped 12 fragile boxes from HYD. it came as expected and sooner than expected. totally happy.

Worst service. They dont even respond to you.If you use this courier then consider that u have lost it... They will never deliver. They are fraud people.I lost my money by using this courier.Inspite of sending so many mails they put the blame on the company from which I ordered the product.Soon we will see this Xpress Bees in blocklist and they will definitely be punished legally.

They dont even deserve one star

No proper response and miss communicationBy the customer support team

We cant have information of our products by calling calling customer care service. Please improve your concern towards your customers.

Its very slow when we book prepaid your excicutive not delivered on time, when we raise camplant or visit office then only we collect, not responding any one

Pathetic service ever come across... I wouldnt give 1star and this express bees is disastrous and non reliable... Dont even think of express Bess in future or will never refer

I am very much satisfied with there services they are very coperative there whole team customer care executives , Managers & delivery boys all are very humble, on time & good at the services Thankyou so much Xpress Bees Stay Blessed Stay Happy

Its the worst service if you are making inter city dispatches. They dont respond. They dont pick your calls. They dont service on time.

Worst experience... For xpress bees policy matter alot more than the customer satisfaction.

I was waiting for medicines from Netmeds sent through Expressbees. The delivery executive did not call me nor did he approach the Security Gate of my building and instead sending message that I was not at home and hence he had to return without delivering. The next day in the morning only got the delivery.

Toll free doesnt work. No reply to mail. Its been close to 2 months and the courier has not reached to receiver. I feel Google should start negative star rating for these kind of service providers.

Good service

Very bad service plz dont book any of ur shipments bcoz u shud wait for 05 days for local shipment

World class cheaters..my product was dispatched on 28feb and it arrived Bangalore on 3Mar and I see track comments as customer unavailable, they did not even call me till 16mar, I followed a lot get my parcel but even the customer care number does not get connected..on top of it WITHOUT DELIVERY THEY SEND THEIR REPRESENTATIVE TO PICKUP THE PARCEL FROM ME..WORST WORST WORST..YOU CAN CHECK HORRIBLE REVIEWS ABOUT THEM ON NET.

Not bad

Such a bad service , after booking for more than a month its still not reached .No reply for mail, no proper contact number, no proper communication.atleast if they dont get proper address atleast they should call the numbers provided on parcel.

Very worst service

Its a worst delivery agency..Careless hopeless agency.I hated it at the most.

Waste useless service

Worst delivery

They mark Order delivered even without delivering, do jot have any team for customer support. Full fraud company, and seems that Firstcry is too liable for making them their logistics partner.

Not sure why they took 4 days to deliver within Bangalore (after it reached the local hub), the packaging was damaged. good thing they respond to your calls, so that deserves an extra star

No contact number, no response, you need to improve if you want to survive.

Worst service ever

Late delivery

Delivery guy doesn’t even bother to call you and inform instead they will deliver your product to anyone they feel like

Very poor service they never call customer but status el update as customer denied nota available..fake people fake company.

They will blindly message the party not available and entry not permitted without even calling customer.Fact is that they dont go to any location.If house, then they will update as party not available or not reachableIf office, then they will update as entry restricted. Later if they are in a good mood delivery happensNegative review

Fast serviceGot before hand

Fake and fraud

Its unfortunate I have to give 1 star, I would prefer for negative rating... My package was delivered to incorrect address and I get message as package delivered. When called the executive he states hes delivered to someone in the neighborhood and collect myself. Called customer care they informed they will collect the package from the incorrect address and deliver within the same day, Im still waiting. The next day called customer care the executive states she is not authorized to call the delivery executive and check as here tenure is less. She will take a complain and have the concerned department reach out in 48 to 78 hrs... Frustrating how service is rendered by customer care and deliver executive. Hope the QA or MGMT. Team take note of these ratings and fix the problem. With an rating of 2 they still provide service.

This place not even exist there

Good food. Reasonable rate. Nice ambiance. Loved it

I ordered 6th of Jan till not get my item today 27th I done the payment also worst app I have ever seen 👎👎👎👎

Worst service. They dont even pick their phone

I Cant give less than this and thats way I given one 🌟 . Very Worst Serives my package come to near my house and its stays two days there only then I go to pick my self.. there not active staff there very leasy. They really dont want to work hard they looking for easy money..

Slowest service. Horrible customer service

Very bad service provider. They r not even deserved one star rating..but it is mandatory to get the review get accepted. So Im giving 1 star.

Very worst service... dont use this courier service...

NUMBER NEEDS TO BE UPDATED...IT DOESNT EXIST

Bad service

They are the slowest courier I have ever witnessed in my life. The name is totally opposite to their service. I wonder how firstcry has a tie-up with them .XpressBee is the reason I stopped buying from firstcryWish we had a zero star option.

Worst.. firstly service center call was not picking

Excellent

Not any option less than 1 star..horrible experience

BLR/BRY, BANGALORE, KARNATAKA very bad sarvice the shipment is not getting in 15days

My order from clovia was supposed to be delivered by xpressbees and unfortunately when they reached home, I was in office.. although I can understand Hindi and kannada, its difficult for me to respond back.. I have been shopping online for years with just knowing English language and never have I encountered such a terrible customer interaction.. the delivery person named narayana, was first of all not clear. Hence I couldnt understand properly what he was speaking.. I had to ask him to repeat certain things and tried making him understand in English.. he didnt understand a word in English.. Bangalore is a place where people from different places reside more than the localities and in a place like that how can companies hire people who doesnt even know a word in English. Forget about all that, the person was so rude and there was no sign of respect in his conversation. He started scolding me in kannada thinking that I cannot understand.. its coz of ppl like me hes getting paid. these are not eligible even for one star and shame on well - off brands like clovia for giving delivery tender to third rate companies who doesnt even know to deal with respect.

Surprised why #Brandfactory like a a big company using such worst service to deliver their products.The worstest courier service in Bangalore. Even without calling the person, they will update in system that the mobile number not reachable. One of my shipment reached bangalore two days back and still not delivered. Also they will not provide you the delivery boys number. Today i have called to their customer care and they replied that we will try to deliver in two days. ( Note that it is within 10 KM distance from their office) . Never use their service if you people have any alternative solution.

I want to give zero star. Worst service , Delivery boy is calling me from last two days for the address and he is always 100 metre away, They are checking patience nothing else. Dont trust this.

Had to pick my courier by myself

Nice 👍👍👍

Please do not trust this courier. Surprised why Firstcry sends the product through this delivery. They postponed the delivery with a fake message that customer have requested to do so. After that the number gets switched off. The delivery agent name was Narasimman M. This is happening multiple times to me now.Please never choose this company

Is there a negative rating ?These bloody people taking one week to deliver a courier within Bangalore. Why do you even collect couriers idiots.They dont even give address or phone numbers of office. They just give lame reasons and ask you to wait , wait and wait.Never ever go with this courier. Complete waste of time.

Worst service.. courier person never comes to deliver the order and mentioning unknown reasons..again this time I booked a order from Snapdeal and they selected this courier service, God only knows the order will be delivered to me or not.

Very worst service. Im supposed to get a courier last week. Till now they couldnt deliver.They just give a call and if youre in a meeting and couldnt take call immediately youll get a message Consignee was not available To reattempt pls call Call-Center. Even if you try to call back the number they dont answer.Call Center is at the worst situation. If you need to speak to any one, the waiting time is 4 minutes and suddenly your call will be disconnected. Poor infrastructure.

Some places we cannot comment about their work

Fake courier company, they will not deliver the parcel/goods (Item) and more over they dont have office contact number or customer services number, I visited to the Bangalore office but they are not responding our queries they said my parcel is on the way since 1 month. I have not received my parcel since 1 month, they sending the SMS stating due to door closed unable to deliver the parcel.

Its not Xpress Bees, its fake Bees. They updated fake status upon my order. They don`t know pin codes of bangalore, but they are servicing it. How god only knows. Not recommended this to any one.

People over here are good and really helpful. They helped me out once when with a courier which i was going to receive from Xpreesbees. But didnt receive the courier due to some new outlet of their Xpreesbees courier at avalahalli, so they gave me those people number & gudied me the location to reach their.

Pathetic Service.Delivery Person name & number received both were incorrect.It happened not just once but many times.Paytm should stop using Xpressbees as their service partner.

I want to give zero star. Worst company in service .verry verry big cheated company

Very poor service fraud items delivered no body took responsibility to replace it . All fraud people in one network

Worst service. Without contacting the customer also they will write as future delivery requested by customer, address wrong, consignee not available, etc. Atleast the consignee should get the delivery message. Worst service ever

Very very worst

Fraud service. I had to threaten them with police to take my packet today. The delivery guys came to my door took my signature on 2 consignments and gave me 1 packet. Inspite of repeatedly telling them that the other packet is also mine( which he was holding) he did not hand over and simply walked off. Within a minute I got a sms confirmation of delivery. I called up my apartment security not to let them go. I had to go down and threaten them with police action. Thereafter he called up his boss and handed me my packet. Worst kind of courier that I have seen. And the other reviews here also tell the same story. Pathetic.. I am now going for COD if going for online at all.

Good service

Yet to receive my order which was scheduled for 6th nov sending messages that i denied the delivery and delivery guy talks rubbish

Waste service

Ok

Nice ambience though eatables were costly compared to other malls.

Not at all responding properly for customers simply sending msg out of delivery. No one is calling.. . .

Worst service from Xpressbees dont try it dont send courier via xpressbess they took 3 4 day within city also they dont have proper manpower, tgey dont know how to handle . if u book courier via xpress way then u wait for 10, 15days delivery

Worst service, they have updated my package as delivered with my name, like they directly into my hand. But it is not even delivered to me, no one called or attempted delivery. Dont know if they delivered to someone else or they only kept the parcel. Very bad service. They dont have contact number also. No helpline. Worst courier service ever. Shame on your customer support.

Worst delivery its 15 days and still they are not delivering

They added very unprofessional. They have mentioned delivered but havent delivered.

I have package from Paytm and it was in my city on 5th of Oct, Xpressbees had not made any attempt to get my package delivered. I waited for few days and I called them on 9th of Oct. Their customer care executive named Fouzia assured that it will be delivered on 10 with complaint number 9582131. I called them then on 10th evening their executive blamed me why I have not made any call to them, and started giving some funny reason including their not acceptable Terms & Conditions on which I was laughing. One of funny reason was, I have not called them thats why Paytm has cancelled the order.:DTo EXPRESSBEES: you are not in competition with your competitors like DHL and Blue Dart. They are too much ahead of you in delivering the package. I have many experience when they have delivered package before time. If you have to be in market IMPROVE your SERVICES and your CUSTOMER SUPPORT TEAM! EDUCATE them how to interact with customer!

I want my money back 3600rs please return back my money bi return uh dress I want my money

1 of the worst courier services.dont use xpress bees service

Worst courier delivery service provider in India. Donot use their services ever. Pathetic delivery guys. Unprofessional and they mark products as delivered and do not actually deliver the product. I am sure they will be out of business soon.

Bad Customer Service the people are there just for money nothing else

Makes too delay to deliver

Very bad service. Not received any calls

Worst company and services still wondering that why firstcry is doing business with them...Firstcry are you listening

Good job!

Very poor service by xpres bees, 12th Oct 2018 was shipped but not yet delivered, 7 days gone😭what a great service. 😭😭😭😭😭 today is 20th Oct 2018.

If there is any worst courier center its up there on top..its been in transit since one week moreover there is no contact number of their office and the customer service number nobody picks.Disgusting...