Why is the gov. Still using this service? With no way to contact them?They should be supporting India post, worst service
Why this Govt is sending the PAN card through this VERY WORST courier.Velex logistic courier is very Worst.
For pan card delivery they did not contact me. There is no contact number in Bengaluru. They show in tracking as customer request on. Worst service
As a courier company they dont know even address in bangalore, these courier people didnt come to my house, i have gone to their office to pickup my PAN CARD order.I dont know why IT Dept gave courier to a failure company.#Income_tax_office please dont give courier to these failure companies, give to India Post to deliver items.
Umm very nice place.... Its just a but discomfort if there are many people and there will be no seats to sit
PAN card is dispatched through this and they dont call the contact number given in delivery address and reach to conclusion on marking it as wrong address.. When we try to contact them, all their phones are switched off or not attended for. Bad service.
I didnt seen such worst service , courier as been picked on 15th in Bangalore till not received , when I checked with tracking showing details as in correct address after 10 days when I am receiving all courier service with all other courier companies not even they came to my address & not even called my number basin is if they cant find address they should call me right they have not even called my number such pathetic service
Even though I have given correct address, PAN card has been returned saying incomplete address. The number given to contact the courier guy is not a valid number. Very poor service by the courier company. Total lack of professionalism.
Pathetic people. Why govt use such company for courier. They shamelessly deny delivery and force you to come to their office for pick up. In status, they say delivery address is wrong. So shameless people
Horrible service by these guys. Not at all responsible to call the customer to check the address and delivery details. Simply return the items.
There is no Velex courier office.
Worst service. No local contact number. Nobody answer Numai number. PAN card sent by this courier will not reach us. NSDL please stop sending PAN cards through this courier.
Delivery person is expecting me to collect from him the PAN card couriered by NSDL. Person speaks in rude manner. Worst service
Kachda third class the worst never ever take their service suggestion for them is better to wind up soon 99% of covers will come back to you without even attempting
Why dont these people deliver our PAN Card on timeThere is no proper contact number mentioned.There should be at least one number per cityThe number mentioned is of Mumbai which is never been answeredI dont understand why these people even own a run this firm
Bloody how this NSDL send couriers through this company hope these fellows have a very good understanding with the bloody courier
Worst service possible. The lady would not give her name or Id would not speak when I asked questions. Would not do anything. They hung up on me multiple times. I have seen many courier companies and this is the worst of all. She would not even give her escalation email. They dont have their own branch addresses and phone numbers. Unbelievable . pathetic... outrageous.. terrible..
Contact number mentioned in SMS as well in website switched off. Why this company still exits god only knows.
Pls dont go to the address given in the website it is wrong address.
Pathetic irresponsible service
Local phone number not mentioned and not getting response from mentioned number.Axis Bank such a reputed bank dont have any other good service courier to dispatch cheque book?Really pathetic
The worst service ever. Please improve
How can people gives such worst service to there customer,if you people are not having any working or giving best service better close the company it self
Location is wrong they change office address at least mention new address
I recieved a SMS pancard could not be delivered due to incomplete address. This shows this is fraud company and its time to take junk service provider to court
No. Switched off and no other contact information available. Yet our product not delivered to us.. this is worst
Worst service.Package reached in nearby location on 13th, not delivered till 27th. called several times, if someone answers then they give false promise of delivering in the next day, but no one will. After 15 days still not received.
The worst courier service and that too entrusted by govt agencies to deliver Pan cards etc. Unbelievable. Totally pathetic. Not a single phone number works and the delivery boy just sends a random message saying incorrect address and switches of the phone for days together. The incharge guy says, he called but mobile was not reachable. Liars of the top order. And now they are rejecting the calls also.
This company is not yet all professional. They give phone numbers and it is never answered. Tried several times to contact but they are not bothered to even return the call. They should be removed from NSDL vendor empanelment (for providing courier service)
Worst courtier service.even with detailed address & telephone number they say insufficient address.They dont pick up calls on the number provided by them on SMS.
Very idiot service, since 19th September not yet delivered my pan card, bledy stupid fellow, my foot service. And there is no communication...
Irresponsible staff and service, I will share my experience with Velex Logistics Pvt Ltd.I got to do some correction with my pan card and I have applied for the same and I received a text msg from NSDL stating your pan card is approved and it will dispatch by Velex Logistics on or before 25th APRIL, later I started receiving text msg from NSDL stating Velex Logistics couldnt find your address they could have called me asked the address if they couldnt get thats my point which they didnt do, this went on going till 5th June later on I called to NSDL customer care and they gave me the contact details of Velex Logistics, I called Courier guy and I myself visited their office and collected my Courier.
Shame on your courtier .,.. very disgusting... You cant even deliver... And you will not answer the phone also.... Why you people exist on earth... To waste others person time???
Never came across such worst services! Totally irresponsible.They were supposed to deliver pan card on the given address (Marathahalli), but its been 2 month after the dispatch but never got it. When I received the message as already delivered, Even they are not picking the calls, I tried contacting them to which they simply cut the call! Such audacity!!People must raise complaint on the NSDL website. I wonder why NSDL is using such irresponsible courier service.
Never came across such worst services! Totally irresponsible.They were supposed to deliver pan card on the given address (Jayanagar), but its been 1 month after the dispatch but never got it. When I received the message as already delivered, I tried contacting them to which they simply cut the call! Such audacity!!People must raise complaint on the NSDL website. I wonder why NSDL is using such irresponsible courier service.
My PAN card has been dispatched on 1st june from NSDL till now i dint recived , from these idiotic courier , no contact numbers & can find only one number which is call diverted to switch off nmber , they should stop giving such a important courier document to this kind of idiotic courriers which dosnt deliver to customer , its mistake of NSDL -which is not taking action ! WHY ? Are they have been bribed from this courier ?
Very big fraud company .always sending message address not complete and give one mobile number that nuber never taken .customer care head quarters number never get a quiry .like pan card and all they are delivering .very hopeless service
To bad .............velex couriers service
Worst service from them, They are spoiling NSDL name too, first of all their help-desk numbers not valid if you get connected with their helpdesk executive they wont provide you proper solution.They have lots of ready-made stories to hide their mistakes am calling from past one week to get my PAN card they are not at all responding.
Not up to mark
Cheap service not responsible
Worse than worser logistic company i have ever seen, its already been 5days of my expected delivery date.No proper response doesnt even respond to your calls.dont even know the importance of government documents.turn down your company
Worse than worser logistic company i have ever seen, its already been 20days of my expected delivery date.No proper response doesnt even respond to your calls.dont even know the importance of government documents.turn down your company I WILL GO CONSUMER COURT WHY DID U TAKE PAN CARD DELIVERY AGENCY
Worst courier service ever... Phone numbers arent connecting!!! Better Close this Company too!!PAN card authority shouldnt use this service!!
VELEX Logistics is the worst courier service company. Velex is not even worth for 1 star rating. My PAN card is not delivered and online status is showing delivered.NSDL would have given contract for big bribe to Velex.
The worst service I have come across. The items take several weeks to get delivered. After a failed attempt they will will never even take a call back. The customer service numbers listed on web site does not work
Its been a month since my PAN card has been dispatched and I havent received till date. They dont receive the calls to even check as to where the PAN card is so that I can collect from them personally. Worst ever logistics company I have ever seen. Still dont understand why NSDL is outsourcing such people.
Pathetic service and i dont understand why some banks are using their service.
Waste man. Dont even think about it, this delivery guy talk like boss
PAN card sent by NSDL on 22-4-2019 not delivered. Website shows that they have delivered on 30-4-2019 to somebody else. When I contacted the mobile shown, the gentleman says he never received. Unable to get Velex on any number shown in the net. NSDL should not use this courier.
Very poor service and will not Deliver the package correctly and will have to follow up everyday. But still I have not got the parcel
Hopeless service my pan card has come, delivery boy is advising to come and collect at their place, he will not deliver at delivery address Very sorry
Pathetic services there is no one to respond and when I tried calling Mumbai office the receptionist is so arrogant and she disconnected the call, horrible services I guess one of the worst courier service in India
Could not connect this no , i think may be this fake . very bad service velex Logistics Pvt Ltd
This courier service has not delivered my pan card even after a month of dispatch
Horrible service, my pan card is not delivered yet.Edit: I received my pan card after long delay. But they should have contact numbers where queries are responded.
Worst courier service for PAN card delivery. NSDL should not outsource it to Velex. None of their customer care numbers work and there is no number given to call on their local branches.
Less customer supportive
Very bad and serrvice and contact no not working
The worst courier service...they wont pic up the phone...no response nothing.
It should be given 0 star, no delivery....
Can anyone send its phone number please. Its urgent.
Filthy service, delivery boys r idiots they dont reach the destination, themselves update address not found
Never pick calls from companys given number
Contact number is not working to enquire about my pan card
Never came across such logistics, very poor service
Very Worst Service, they do not have mannerism to speak to client also.
My Pan Card has not been delivered . Its already been a month since I got the message that your pan card has been dispatched and expected delivery is 22-7-2019. Today is 24-7-2019 and I am still getting the same message. Worst service and number listed on the website is not working.
Bad service and difficult to track no one will attend calls
The worst, irresponsible logistics co, Govt. has to blacklist this company immediately
Such a third class courier is being used by NSDL.
Worst service, no one picks the call.
Very bad service, contract no is switchedOff
They dont deliver the courier on given address. And then on calling on the number received in customer message of not being able to deliver. They dont pick call ever.
Very poor service
3rd class courier service
Bloody courier service
Worst customer service
Very bad service
Friend these people who have given the service, it is a courier of useless service. There is a complete nonsense service. Tell me what the phone number is and do not ever appear, and there is no local office number. bakvvvvvssss