user
Blue Dart Couriers
786/A, 1st Cross Rd, 7th Block, Kalidasa Nagar, Banashankari 3rd Stage, Hosakerehalli, Bengaluru, Karnataka 560085, India
Appearance
Comments
Ve
Review №1

Serviceal at customer desk needs to be improved. Waited for 20 odd minutes just to pick up a consignment. There was no queue...

Sa
Review №2

1 day delivery promise take charges double other services but you can see himself after 5 day still i didnt get.

Pe
Review №3

Awful . They dont all you at all and they come according to theyr own sweet timings.My delivery got 5 days delay and atlast i had to go and collect from their office. Shame.

He
Review №4

Worst service of Bluedart they wont call even before visiting address and they wont give delivery at given time... Feeling very bad experience

Ar
Review №5

Costly, they charged 300rs for the courier for within bangalore deliver.. but ontime service.

Vi
Review №6

Im not able to give zero rating, otherwise I would have given zero rating to this service. This courier company charges more price for the service, and the delivery time is also too long. There are other service company who provide cost effective logistic services, also lead time for delivery is much lesser than this.

Ke
Review №7

Very worst experience, they will not deliver the items with the concerned person signature. I recommend dont ever go to blue dart really a worst service later they will say this is the first time this has happened. I donno with how many people they have done like this

Vi
Review №8

We have staying in same residence from 12 yrs.. but this courier gave as consignee not found in givrn address . No one as called for delivery. They even wont provide delivery person contact number atleast we can guide them. Then i had go directly to office and get my shippment.Better go other couirier instead of this

ro
Review №9

Really they doing fast process of products delivery

su
Review №10

I tried to call your office but not able to reach for the past two hours. I left my ID card in your Manipal office and wanted them to safe keep the same till I go there to collect.

Ud
Review №11

Good and fast service. Friendly team

Ch
Review №12

Super service

pr
Review №13

Ok

ಸು
Review №14

Know one call when delivery time, only puting3 wrong report like incomplete address. When Visit office he saying wait. I am waiting more then 30min. Really disappointed.

Va
Review №15

One of the worst experiences ever had. No one is ready to take courier waited for 30mins. No one is in counter and they are playing blaming game. Need to take care of it its already have 2.4 stars. Just close this outlet

ac
Review №16

Good service

Ch
Review №17

Worst & waste courier I have ever seen. Govt. post men are 100times better than Bluedart courier men, at least they deliver the product in time. Doesnt even deserve a single star. They just blindly keep updating the status as consignee address un locatable/landmark without even making a single attempt to deliver the product. Its very clear that they are just making customer responsible just because of their inability to deliver the shipment. At least, they can update the status something like that the delivery attempt will be made on the next day due to the busy schedule rather than making customer responsible no of customer will always be provided on the shipment. They just behave like they are doing free service. So, I wonder what makes them to deliver the product. This is my 3rd time experience with Bluedart. So, I still dont understand why most of the banks are still preferring this as their courier partner.

Ad
Review №18

If possible I would rate 0 stars.

Su
Review №19

The phone no provided does not get through, the worst service ever i have seen. I received notification that my courier has come and has been handed over to some one whom i do not know. This is obsolute non sense, if the courier is in my name then how can some one give to another person.

Br
Review №20

Worst service they dnt even come to address or call they return the package saying location changed .wen u dnt have capacity to serve properly i suggest you have to shut down at least public wont have any trouble

Ya
Review №21

The worst delivery ever I saw... Sorry they didnt delivered I only took my order...Not even contacting this people are coming to conclusion that address is unlocatable...Even I provided the land mark of the metro station...And OnePlus should be aware of this because my order is from OnePlus only its been 10 days not responding properly...

An
Review №22

These ppl don’t call you at all. And then say that you didn’t pick the call. And return the package. They should take more care but they just don’t call you. When we went to ask they were like u didn’t pick the call. We said we didn’t get any call. No updates nothing.

te
Review №23

Good and cooperative people.

Ma
Review №24

Very worst delivery service... If there is values less than - 0 its the rating for this app.. The staffs are not good. When we want the delivery the staff will say that we can not deliver today, we dont have staffs right now to send to your address... Bla bla bla.....Very idoit service...Worst.. Service

k
Review №25

I would have given negative stars if it was available. These people dont call the customers at the first place, they just put the status as residence closedcould not deliver, if we request them to send the courier the next day, they dont even attempt to deliver it. If we call them they wont pick up the call. Its the worst. I had to cancel my order due to these people.

Go
Review №26

Very worst service. Experiencing since many years.

An
Review №27

These stupid people are pathetic.. I need to get my credit card but these idiots are not giving any call before they come and they sent a msg that delivery problem with the address.. I was ready to go and collect but again these idiots are not ready to give without bank permission..

RA
Review №28

Quick and easy processing. Please carry exact change as the billing clerk doesnt have change at most times.However credit and debit cards are accepted.

Av
Review №29

Worst service ! These stupid people are pathetic.. I need to get my credit card but these idiots are not giving any call before they come and they sent a msg that delivery problem with the address.. I was ready to go and collect but again these idiots are not ready to give without bank permission..

Su
Review №30

The most horrible, pathetic and irresponsible courier service. This rating & comments are not based on my one time experience but many. The delivery guys dont even come home and just update the status as Delivery Attempted-Premises Closed. We have to call up their customer care (which gets connected only after 10 - 15 attempts) only to hear a useless Sorry Sir!!. Would never recommend Blue Dart to anyone.

Sr
Review №31

Uday was super!! Saved me a trip to banshankari Branch at 8 pm by connecting me with a blue dart delivery agent en route.. went out of his way, also packed my consignment. That said blue dart is expensive . But it time is short, then no other option for guaranteed delivery..

al
Review №32

Service is good but I didnt receive parcel at my room so I visited the office to collect and also I didnt receive any call from delivery person.

Pr
Review №33

On phone, I was told that it is open from 9am onwards. I went there at 10.10 am and no one available, and was told he will come at 10.30. I went again at 10.40 and still the person didnt come. At last somebody tried to serve me. The guy who supposed to be there by 9 , came in at 10.45. WORST SERVICE.BLUE DART supposed to be working on PUNCTUALITY, but Its staff are non-punctual and non-professional in customer service.

SL
Review №34

Misplaced shipment, received a confirmation message that it has been delivered. Please avoid Blue Dart.

Pa
Review №35

If the Delivery person is not able to find the address, they are not making a call and also as his office Senior person is not trying to do something else.

Pr
Review №36

Let see how ratings are getting to your services this is not people will accept from you please change the system and give a proper support and services like a professional courier company keep a standard customer services.

Fa
Review №37

This bluedart location is very worst. I gave correct pin code but when I am seeing it is saying that wrong pin impact on delivery. Why the hell HDFC chosen this f**kng bluedart for my credit card.put my credit card in a*s**le.i m literally not annoying, but enjoying to describe about this genuine review.

Aw
Review №38

Very worst service I have ever come across .Humble request to public not to use blue dart at all. Wat I have gone through its a nightmare.These people are not fit for the job.there are other delivery services in the market far better than these crazy people. If you want your vauables to be safe please stay away from bluedart.

ak
Review №39

Ok

Ak
Review №40

Very unprofessional and wont receive calls or respond properly. Would avoid if possible.

Th
Review №41

Got quick delivery

Ma
Review №42

Horrible delivery speed. We want to speak to local delivery agent at the hubs and not some operator from some other part of the country ,as it will be more helpful. PLs keep this in mind.

Sr
Review №43

Wonderful & excellent Service.

Mo
Review №44

Not happy with the courier service and not received my item and not responding properly

Vi
Review №45

They dont even come but status shows Premises is closed or the other status. Not sure why all banks prefer bluedart.Very worst service coustmer support.I don’t have words to say it’s very bad experience in this place horrible.When we enquire they insist us to come n collect in thier office I dont know why these idiots are running the service.Absolutely pathetic service provider.Save your money, go for someone else.Worst delivery service! In Bangalore. Irresponsible, Arogant delivery agents, Pathetic service provide. give always wrong information as agent attempted to deliver !1) 1 day delivery promise take charges double other services but never fulfill it.2)Worst ever service i e ever seen in bengaluru...im not saying that company isnt good but the workers arent getting involved in their job.3)Customer Care Management system is poor if the delivery failed. Tollfree never get through at all to speak to them.Let see how ratings are getting to your services this is not people will accept from you please change the system and give a proper support and services like a professional courier company keep a standard customer services.

An
Review №46

They never deliver , what is wrong with them? They update as door locked or onlocatable address and dont bother to call. Professional courier is much better , what a sham.

Am
Review №47

Absolutely pathetic service provider.Save your money, go for someone else.Even India post is better than this.Pure garbage.

Sa
Review №48

Dont send any couriers from bluedart wothout calling people simply they reject the parcel and return..

Ra
Review №49

Its an very good courier service where you can accept you parcel or consignment very faster and safety also they are very much accountable for our belongings, but only thing is cost is little bit higher

BA
Review №50

Worst ever service i e ever seen in bengaluru...im not saying that company isnt good but the workers arent getting involved in their job frequently...ive seen more efficient service in my native gulbarga..best service is given there..!!

Su
Review №51

Worst Service, they even dont share the status & they dont call the customer if they are not able to locate the address..even they dont share the delivery status or contact number of the delivery boy they dont know the importance.. Worst experience with blue dart

Ma
Review №52

Customer Care Management system is poor if the delivery failed. Tollfree is chargable and never get through at all to speak to them. They dont even come but status shows Premises is closed or the other status. Not sure why all banks prefer bluedart.

Ha
Review №53

Courier reached Mumbai to Bangalore in 1hr 10 mins. But to reach to my home it is taking 2 days and still not delivered. Wow wonderful service. Tracking showing as Unlocatable/Landmark needed. Am I in a jungle?? The delivery person didnt even had a basic sense to call and ask guidance for locating the address. My request to whomsoever is the responsible person. Please shut down your shop and lock it permanently.

su
Review №54

The worst and disgusting service Employees dont respond to calls and consignment are opened checked sometime Before delivery. Quiet surprised manager is also quiet Looks he heads team of culprits

Ka
Review №55

Worst service ever.. They were not able to deliver a single package within a city in 10 days even after repeated conversations with customer care. Courier guys are not even bothered to call if they are not able to relocate the address.. They just simply returns the package... Even Indian post is better than this crapy & shity company.. They dont even deserves negative stars...(No option for that, forced to give 1 star to get this review posted).

ma
Review №56

Near little flower public school. Good and prompt service.good staff very helpful

vi
Review №57

Worst service... they never call customer and always update system with address not founderstand. I stay just 1t0 mtrs distance from the branch and most often I get consignments. Inspite the system gets updated as a dress not found.. guys need to improve on your service

sa
Review №58

Worst people . they dont call before rejecting dispatch . Dont receive calls from customer . My item dispatched on 1st feb from mumbai , still dont get my item.

GO
Review №59

Worst service branch for hosakerehalli in banashankari ,they even person dont call the people then before rejecting the dispatch and address not found.

Sh
Review №60

Same experience every time (almost 5th time). whenever a package arrives through banks/shares etc... it will reach to this courier office in less than a day. after that minimum for 3 to 4 days they will say address not found , relocated , bad address etc and delay the package delivery. even when we contact the customer care and tell specifically to call if you are not able to find the address, same thing repeats the next day.This never happens with flipkart/amazon and for another provider for that matter. These people are completely careless about the service and wont respond even if we go to their courier office and tell about our grievance.When i contacted a courier delivery guy of this company and asked what is the reason, they say that we have over burdened with our work and sometimes we will fill a random reason just to meet the days deadline.

Vi
Review №61

The worst service ever. It feels likeThey dont even try to deliver the product, Ive used it 4 times and not a single time theyve delivered the item. They by default update it as address not found. They dont even call us if something is wrong. Completely irresponsible people. I suggest please dont use this service.

Nu
Review №62

One of the worst services.The guy in counter is a loser. Doesn’t know how to treat customers. Abusing everyone just because he doesn’t work.Piece of advice: Quit if you can’t handle.

Su
Review №63

Filthy service . I have complained to Amazon to blacklist this courier as the service is poor and pathetic and takes as much as 15 days to deliver. They lie and cheat and do not answer the phone and inform address is not available while other couriers are able to deliver easily as my house is in the main road . Bunch of liars and cheats

Vi
Review №64

It is a nightmare adventure with this company. The name heard like an international company....but, their ethics is may be 100 years old. They simply return our documents/couriers without even calling us. It is a national waste. So many good companies getting bad name because of this dirty company. They dont even bother to take our calls.,

ja
Review №65

Best nd good service i choose this will give u a best service

Ja
Review №66

Worst service. They simply say Consignee not available without even calling the customer. Someone should slap these guys really hard.

da
Review №67

Its an sortage centre which seems big and visited to check on my courier status which has been sorted later

Tr
Review №68

Local sorting and despatch center, not an agent type, people are nice and cooperative... Assured service...

Su
Review №69

No response in customer care its waste of time pls close customer care

Pu
Review №70

Why do they give their number if they are not willing to pick it up. At least Blue Darts customer care is responsive. Thank God

Ch
Review №71

This is the worst score available.Very worst service, they even do not call the customer for delivery and simply return the parcel stating landmark not correct, address doesnot exist.When we enquire they insist us to come n collect in thier office I dont know why these idiots are running the service.

Na
Review №72

Worst experience and not able to call and deliver my urgent and important. Called customer care multiple times and not traceable. People should avoid Blue dart.

ar
Review №73

Worst Service, they even dont share the status & they dont call the customer if they are not able to locate the address.. they dont know the importance.. Worst experience with blue dart

Re
Review №74

Absolutely pathetic service. Nobody knows what responsibility is. Dont waste your time here. Look for FedEx. The person who picks up the phone doesnt even have basic telephone etiquette. They dont even deserve a single star.

ra
Review №75

FIrst of all, when i was writing this review, the Bluedart office is not where the google maps shows, i had to search it for 30mins.Secondly, its DHL office not bluedart, these people have no idea, what it means for a customer when they say bluedart and DHL have same offices but different service.I would have missed my Eurotrip just because these guys thought my passport delivery was not a priority delivery.CHEAPEST service ever!

Na
Review №76

Worst Courier service I have ever used,I regularly shop online, usually I get Atleat 3 to 10 shipments every week, but the orders sent through bluedart (BSK 3RD STAGE BRANCH), will never get delivered, they are arrogant and irresponsible people.They simply mark it as address not available, door locked, consignee unavailable etc, without attempting a delivery, I have also escalated this to there customer support, but its of no use they are also the same,So its better to ask the shipper to dispatch the order with other courier services,

gi
Review №77

2nd time having the same problem...ConsigneeS Address Unlocatable/Landmark Needed Why they call us and take the landmak....? If he problem to call us, i will pay the phone charges also...very bad service...

Mo
Review №78

Worst Service. Didnt deliver the package saying premises closed. In fact we were in house only. I wonder why dont theyll call & decide. Pathetic!!

vi
Review №79

Banashankari 3rd stage Bluedart is one of the WORST services in this world. when i visited their office they said no person to deliver the dockets. They do not bother to call and update us. Other courier service is better then this crap Blue dart.... do not deserve any star.

Ch
Review №80

Worst service they take 6 days from banashankari to hosakote. by the time i have recieved my package from jaipur in two days through fed ex. one star is also waste this page will not allow with out marking star

Se
Review №81

Most useless fellows. They have an office in Padmanabhanagar but still could not deliver the consignment to my address in Chikkalasandra which is just 1 km away and daily updating their site saying consignee address not traceable. They dont even know that they can contact me over phone and ask for the route. They are least bothered. Public should avoid using this useless couriers service.

J.
Review №82

THE MANAGER AND CREW MEMBERS OF BANASHANKARI BR ARE NOT RESPONCE TO THE QUERIES SIMPLY WASTE ORGANISATION BAD EXPERIENCE AND NOT RESPONCE TO SINCE PHONE CALL WASTEOF TIME

Ch
Review №83

This is one of the worst courier offices you will ever find. The employees are lethargic, irresponsible and unprofessional who are spoiling the brand image of blue dart. They update status as unlocatable if they are short of staff. Also on visiting the office, customers are made to run from pillar to post. Employees are always in a confused state complaining against each other or of how slow the system is. They never pick your calls either. They are arrrogant when enquiring about address if at all they call you before coming. Advice is to update ecommerce sites to send ur products thru other courier partners and avoid blue dart Banashankari at all cost, especially on critical items.

yo
Review №84

Worst people and stupid too. Why cant they call?? My address is perfectly written and even contact number too

As
Review №85

Worst service, they even dont call the people before rejecting the dispatch. pls dont book shipment from blue dart.

mu
Review №86

THIS IS FAKE ADDRESSPLZ DONT GO THAT ADDRESSBLUE DART ADDRESS IS HOSAKERAHALLI, HP PETROL BUNK BESAID

an
Review №87

No response very poor. they will take 1 month to delivery a parcel, nobady willl response to your call stupid guys totallly very stupid guys thank you.sooole maklu response kooda madalla avnammun keybeku

Sr
Review №88

Banashankari 3rd stage Bluedart is one of the WORST services in this world. Our office is very near to this courier center, still they cant trace the location to dDeliver, since 7 days they are updating the same. They dont bother to call and update us. Other courier service is better then this crap Blue dart..

Mu
Review №89

Worst customer care service picks up the phone but doesnt even answer the phone.

Vi
Review №90

Very worst service coustmer supportI don’t have words to say it’s very bad experience in this place horrible

As
Review №91

The delivery service is pathetic. They put the status as consignees address unlocatable without even contacting.Dont you guys own a phone ?I should give you -10 stars.

Sh
Review №92

My house is less than 100 mtrs from the Blue dart BSK office and i dont understand why that cannot be traced.My mobile number is clearly mentioned may be you could have called and got the landmark and also the address is very easy to identify, but your comments says address untracebleLandmark: Behind ring road, Hosakerehalli singal , next to NCERT

Na
Review №93

It absolutely sucks !! I had my product waiting in hub for 5 days.. Which is just 10 mins from my home!

pu
Review №94

Uselessly costly. You can get better service at dtdc

Ak
Review №95

Its a hub. But they have a courier booking facility too. It closes late, so if you miss cut off time at local shop near your home, then you can try here to connect on same day despatch.

Sa
Review №96

So true , team is blindly returning the shipment without calling the person

Ab
Review №97

Bad service to customers..they dont have responsiilities to give the product to customer....fools

as
Review №98

Worst never rely on this better to switch to speed Post. We can claim something.Forget . Ignore blue dart

Sa
Review №99

They hold on to your important consignment and keep updating the tracker. I waited for my delivery for 4 days and the parcel never came.

Me
Review №100

If there is anything more then Worst, then its Bluedart!!!Pathetic service. Doesnt even deserve 1 star.These guys license must be cancelled!! Feels like stoning the shop and close it!!!

Information
4 Photos
100 Comments
1.7 Rating
  • Address:786/A, 1st Cross Rd, 7th Block, Kalidasa Nagar, Banashankari 3rd Stage, Hosakerehalli, Bengaluru, Karnataka 560085, India
  • Site:http://www.bluedart.com/
Categories
  • Courier service
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:Closed
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Similar organizations