I went to buy a mobile phone and had to wait for long at the counter bill. There were many staffs available at the counter bill but everyone was busy talking and laughing and didnt pay attention to my request. Half an hour I waited for their response and finally I had to leave my item there. Very disappointed to see their service. They were not sorry for their behavior even.
It is very good place for buying electronic goods but they dont have the model I was searching for which was quite disappointing but theirs service is really nice they look into customers problem nd deal with itGood assistance is given by staffs
Yesterday walked to store with objective of buying a laptop and a mobile. Knowing that there is offer from SBI credit card. Different staff attended but none either know about the offer nor ready to offer competitive price. Walked to Lenovo store opposite to Chroma within Meenakshi Mall and got better offer and best service.
The shop is big and have many products in display as well stock. I bought Airpods pro. Got a good amount cashback and discounts. Thanks croma
Had very bad experience in buying laptop..one person name Vignesh needs some training..most of the person are busy on phone..Bajaj loan dept. lady was busy watching serial in phone while customer suffer time and patience.
I really like the store!!! Wide range of electronics in offer price!!! I like their service too.... But the representatives didnt came to me wantedly!!! I would suggest everyone to buy any electronics here....
Courteous staff and good spread for selection
I went to buy a phone, till the purchase they treat us like guest, once the billing done no body talk to u. Not even thnks fr purchase. And sad that they dont give carry bag also.
We had brought our fridge,washing machine, mixer, laptop mobile phone from there. It is best place. Customer support is too good. We loved that place. Want to buy few more things but its lock down.
Went Croma to buy I phone 13 poor response from I phone supervisores and then booked 13 in pai🤷
Great range of electronics! Best price and good service 👍🏻!
Good place and service but not for me
Good place to buy trendy gadgets.
Really glad with the service from Croma and more specifically Mr Nanda. He helped us locate a product not available across India (across different chains), got it delivered to the Meenakshi mall for us and even told us about discount options which allowed us the product at 25% lower price than market price. Customer service at its best! Thanks Croma and Mr Nanda!
Good collection of products. Gadgets are outdated though like laptops. Expensive compared to online.
Most pathetic service ever I got.Staffs are in a holiday mood , they are not they to support the customer, please dont disturb them by taking pictures..Staffs including manager will come to you only if you are taking photos of the product.Its common if no one is on the floor to support a customer , customer will take a picture to ask with techy friend or a family member or to go home and to research about the product.
I went to croma specifically for a product. The salesman showed us the wrong item saying it was what Im looking for and made the bill for the same. When I opened the box (in the shop) i found a totally different product in the box. The actual thing that i was supposed to buy was way cheaper and instead of refunding the amount, i was told to buy something else from the store. It was a very unnecessary wastage of money. Thank you for the amazing service. Will definitely never visit this particular store again.
Bought a 32 GB Kindle Paperwhite from here. The experience was good. Only problem was that it took a few days to deliver as they didn’t have it in stock (they had to get it from another warehouse of theirs). The experience was great, they allowed to exchange multiple devices also (which was very good).To add a cherry on top, they also have an eRecycling spot.
One of the worst experience witg Croma meenaxi mall Bangalore.I bought a One Plus cell phone within a day phone had a serious display issue.I requested and waiting for 6 days for replacement. But They have given me the same phone.Very bad experience. Request others to buy from online portals. Atleast they give you 7-10 days replacement guarantee.
Everything is good execpt that they charge too much for everything... Like just for a normal laptop bag... They charged me 1000 rs which is easily available on Amazon and flipkart at very low price
Nice behavior of staff. Good established
Services are greatYou and use every iteam and can check it yourself
I wanted to buy a oneplus9r, my previous cell OnePlus 6 its back panel had a crack, when asked for a exchange they only offered 2k pressurizing to book by saying this is the best you will ever get. Went to Croma JP Nagar store where they were extremely polite and offered me 6.5k (which is a acceptable price) . Not sure why being the same brand, they are offering two different exchange prices for the same product.
The staff members are very bad. Pathetic experience
Excellent service. Good collection of products to touch and see. I was pleasantly surprised that they were price matching in real time with Amazon. At least i was not aware of that. The products were quickly delivered and staff is very helpful.
Croma is always awesome, this one has exceptionally great customer service.
Bought realme neck band I had to replace it twice it didnt work properly then staff asked me buy different brand and took freedom neck but when opened it was damaged item really had v bad experience
Great customer response and well behaved, knowledgeable sales executive ever seen.. Today young boy explained everything clear about water purifier 👍👍
Good place to shop all home appliances
It is inside Meenakshi MallAll product are available nice
Very good place to buy anything electronics
Today had visited the store to purchase a laser printer. One of the reasons to visit the store rather than purchase online is to understand the product and also immediately purchase. On both the fronts I was disappointed. One the staff was not able to guide me to make a decision on the model via explaining the differences and features. And second when I decided to buy HP Laser 136nw, there was no stock available in the store. Only piece available was the display piece. My whole purpose of visiting Croma was defeated. In the store the staff was more than the customers but none really competent to attend the customer.
I Like and I get what i need all of electronics itemThere is best place for Buy Electronics item
Very big and wil lot of options
Staffs are not helpful. i bought the lcd tv. first they told me that installation is free. but after purchase they are telling that installation is free only for other model TVs.
I had good experience in croma
Most recent visited they gave well respond to my quotation . gave well information about products
Not much loaded with items. If they do its good.But helpers are really good 🙂
No proper response in store dont go to croma
Not good if u have small pocket,its for health pocket place
Lacks customer service. Arrangements of the accessories are not good. Staffs are not very customer friendly.
Nice range of products, very helpfull staffs
Asus laptops were unavailable, they do not have a wide selection of laptops. good store overall for regular purchases, but youll not find those specific spec laptops here. Youll have to order those online.
Great collections and helpful executives
People here are very competitive ....
One of the worst experience from the iPhone promoter.waste of time dont choose this store👎👎👎👎
Good place to buy electronics goods. The price is very competitive too. And they have good sales and support people who help you buy. Inside Meenakshi mall and nicely located on the ground floor.
Good service. Quality stuff
Good collection of home appliances. Also adhere to the Covid safety standards in their showroom.
Not much great offers. Tries to push their own brand
Nice place for phone lovers
Ok ok
A wide variety of electronic products under one roof. Courteous and helpful staff. Good place if want to shop online material at a brick and mortar store.They have their own range of products too which are of good quality.
Always good,staff is helpful and friendly
The things are somewhat expensive, however the quality is good.
Has a nice feel when you enter CromaIt is a dream place for tech lovers gives good prices for items.Scope for more low price of items.
Less discounts offered whenever we walked in to the store
Grand electronic store. Variety of options and offers. Good sales support
Youll get cheaper price option in Amazon or flipkart.Good for window Shopping
Best customer service given
Nice collection of all the brands
Republic day sale offers were goodAlmost all electronics are available. customer service is good home delivery option available
Good range avaliable
Croma is a Very good Store ...All satp are working very well .. come to this store visit ...and beautiful Store .... thanks Croma....
Disappointing, worst, useless customer service. They make commitments that they cannot fulfill and there is no one who will receive my call for the same. I had to repeatedly call and go to the store because i had wasted my money at croma. PLEASE DONT EVER BUY ANYTHING FROM CROMA
Chrome finished shopping experience
Very good support assistant
The collection was good, very well placed products and at reasonable rate
If stock not available it should be informed upfront than wasting time
This is a nice store inside Minakshi Mall.Android as well as iPhones are available. Beautiful place.
Trusted brand, But be wary of Credit card cashback, you wont get everytime and banks deny them.
This is rather good I would say. The staff is really good in the DSLR department and gave pretty good suggestions too.If youre gonna go to CROMA ... go here.
Before visiting the place, just ensure that you see the online listed price of Croma as it will be easy to negotiate with them. However, if you are a Tata employee, you can avail 2.5% discount but in this store the sale person will tell you that they cant give you discount on the listed price which is after discount, but they will give you on the original mrp price. Suppose, MRP of boat speaker is 2999 but it cost 1099, so you should get discount on 1099 but they will tell you to provide discount on 2999. So, you can check with other Croma store as well like in jp nagar I visited again to confirm it, in jp Nagar Croma store, they said to give discount on 1099. So see the difference. Thus, before finalising the product, make sure to confirm with other store as well, coz prices and discounts may vary.
A big place having the best varieties of tech machines,makes me recall only one name, CROMA. The best to buy a beast machine or not.
Have been a regular customer since 8 years and went to the Croma store in Royal meenakshi mall to see whats new in town. Quite a nice experience of touring the store to get a quick update of whats selling hot in the town!
Very good best service
Its quit good . The staff explain very well about the product
Very good friendly staff
Croma have best offers in which buyed a fridge original price was around 17000 but they gave us like 14000 really good service
Staff is well behaved. Found shopping experience better than at some reliance digital stores.
Goods delivered and service rendered in time
Vast collection and best things u get
Not a genuine product ! At Croma , meenakshi mall Bannerghatta@cromaretail@MallMeenakshi@OPPOCareINPurchased a product oppo f17 pro , October 2020, the smartphone stoppped working after a software update , heated up , opppo service centre claims product is not under warranty as the seal is broken ,Croma doesnt take any charge on genuineity of the product , no prooof of genuinity given by the croma centre .
Nice place for electronics and the communication skills are well and good with customers
Its looking good to Shopping 🛍️
Very nice👌
Bad experience no one to attend the customer busy on there work and busy in own world
Best place to buy ur electronic item,even if u dont have budget but wanted to buy good quality they have many emi option from different finance.