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Würfel Living
Service Rd, Annaiah Reddy Layout, Banaswadi, Bengaluru, Karnataka 560043, India
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Vi
Review №1

Purchased Chiara high back chair, which is supposedly their best selling product which lasted only for one year. The customer representative tells me that its not a manufacturing defect and is not covered under warranty.This speaks to its quality and the customer service.

De
Review №2

It was on time and direct communication, sales person did assist in the overall coordination Ayushi. Evan was the installation and delivery person. They did install on time .

Jo
Review №3

They are maintaining hygiene in their store ensuring safety of their customers.Some of the best furnitures. Amazing quality! Love the aesthetics of their furnitures. They have made sure to set up their stores in major parts of Bangalore.

sh
Review №4

The Best place for European Furniture in Bangalore, I had a awesome experience inside the studio...A-Z Im happy with the friendly staff. I suggest to visit the place who are looking for best quality & unique designs..........

Am
Review №5

Thanks Kana, Suhana for arranging the delivery. Tried first time wurfel good on quality, hope we have needed service. Also thanks to Evan, for nice packaging and the delivery

De
Review №6

We recently got our entire house interiors done by Wurfel Bangalore and I am glad to say that we are extremely happy with the outcome. Starting from designing the house until the execution of full interiors we got great support from the team. I would specially like to mention Basavaraj’s name who was the site incharge for execution and he has been very professional and did a great job in ensuring everything was executed as per the design and on time. Afra and Vasu from design team were also very cooperative with any changes we wanted. Finally I would like to thank Ganesh and Lohith for their tremendous support in designing and executing the interiors of our home the way we wanted!!

an
Review №7

I purchased a sofa set from Wurfel living. I found their selection significantly superior to options available at other furniture stores we checked out. While they are premium, I found them reasonable compared to options like Stanley and will probably return to source other furniture items from them.Service was good. We purchased a unit already in stock so there was no delay to speak of from Wurfels side. However our interior works were impacted by the lockdown so we were not in position to take delivery as originally planned. Wurfel was accommodative in storing the units on our behalf for about 3 months and then in delivering them, with installation to follow later.Both the delivery and the installation (well managed by Evan from Wurfel) were smooth and we are very happy with the overall experience provided by Wurfel Living.

Su
Review №8

I was looking for a sofa for my renovated apartment and was strongly recommended to give Wurfel a try. I did and its something i will not regret. I was guided through the various options. Once done, purchase and payment was a breeze. The best part was delivery and installation...amongst the most professional. The delivery crew was very professional. The sizeable crew arrived on time. I have requested for the installation to be deferred. When the time came for the installation, again the crew arrived and completed the job on schedule. Evan and his crew went about the installation like professionals. Kudos to Kanni and Suhuma as well for one of the smoothest furniture retail experiences. Keep it up!

As
Review №9

We bought Argus Sofa 2 SEATER GREY Sofa as per Invoice number WLBLR/19-20/0001 dated 14-Jun-2019.In less than six months to one year of the purchase of the product back cushions sagged completely, The seat cushion lost their firmness, the wooden frame of the Sofa broke near the leg joins. We have also experienced back pain as the seat cushion has become very very soft.At the time of purchase, it was mentioned Sofa is made by Wurfel in Europe, I was assured that for 5 years the sofa will not have any issues and if there are some issues Wurfel has a factory in Hoskote, Bangalore from where any issues could be rectified.Now I was being told by Service Manager Mr. Karthik that I should repair Sofa with a local vendor by paying money from my own pocket and Wurfel will no longer be responsible for the quality of Sofa or any repair.The sofa is with the Banaswadi showroom from November-2020 and I have ordered for a new Sofa. It is really uncomfortable for us to live without a sofa as my wife is currently on Maternity Leave, hence we are staying at our relative’s house due to non-availability of Sofa in our house.Wurfel is not responding to any of the Communication. Wurfel is a Bangalore based company having fancy german name and selling subpar Chinese products.

ja
Review №10

Please do not buy products from them. You will keep waiting for your products! Any correction in the product will take them weeks to rectify! Absolutely no value for money! Wasted my time, money and energy on the brand and the people working for the brand.

Sa
Review №11

We were attended by Tharani, it was closing time but that didn’t deter the young lady to show us every product in details, giving demonstrations of it’s functionality.Product is great but showcasing it to us was just perfect...and we couldn’t resist.Keep it up 👍

Na
Review №12

Good product with ivan and other team members delivering department.

th
Review №13

It was awesome furniture and I liked the kids bed the most that I am going to buy next week

Mi
Review №14

A huge showroom for world class home furniture and furnishings. Best pricing with world class quality. A must visit place for your furniture needs.

Ja
Review №15

Good Quality of Service. There was a delay in the initial product that I ordered, but they offered me a different one that I liked and it got delivered on time and very professionally packed.Evan checked and made sure everything was AOK.

Ve
Review №16

What is displayed in store and website is very different from what gets delivered. Showroom is impressive but final product is not upto mark and looks outdated design instead of clean lines, dull and material very cheap. Not worth buying here.

Ma
Review №17

Heard a lot about this showroom from my friends and my wife insisted that we visit while we were hunting interiors for our new home that was under construction. This was May 2020 when we first visited the store. We were looking for a L Shaped and we got the product that we wanted. It was on discount and without even blinking we booked the sofa. This I’m taking about May 2020. They told us that we have to pay the rest of the amount 90 days before delivery. Then came October, we come and the lady gave us a shock that the prices have increased and blah blah. After escalating the situation, glad that Mr Sohail interfered. We paid the balance amount giving them 90 days. They promised that it would get delivered in 90 days. This is Jan 2021, unless I kept calling enquiring about the status I did not receive any intimation from them on the delivery.1. Zero accountability2. No effective communication3. I feel they only treat customers who are rich and give multiple or huge orders4. I would say they are biased towards customers based on status. I think they treat people based on their profile and status.I’ve been having harrowing experience with them so far and I doubt if my product would be delivered. I’m not buying anything else from this store not recommending this to my even closest of my enemies, let alone friends.Zero professionalismAli

Na
Review №18

Top-notch professional service. Hassle-free experience from viewing to final delivery and post-delivery support as well. Much better than other similar brands, such as Stanley or Simply Sofas... Definitely recommended...

Ma
Review №19

I have so far made 3 visits to Würfel Living with a budget of 8 to 9 lakhs for - sofa and dining. I was also leaning towards probably for the rugs and curtains too as we go..First Visit: The sales guy take me around and I really like the suede leather color options. They pitch this and that and then we exchange contact details with an assurance that I be will contacted and they shall do a visit and then a presentation matching my Interiors.Guess what, no response. Ahh!Second visit: and specifically during the third visit I share this feedback. I was told the earlier sales guy is on along leave. Ahh!The third visit the assurance was they shall come over and they did. They take details, capture measurement and astetetics of the Interiors.I was assured that they will revert in a weeks time. Guess what no response and its over a month. Wow!I do not follow up as this earlier phase defines how these brands aligning its demand to european raw materials assure customer service as we have to wait for 3 to 4 months for delivery.If the pre-sales engagement is such am sure we are at the mercy post payment and imagine the follow ups with such non responsive entity.ps: In between this (and while I was engaged) I get a call after the third visit inquiring how our overall engagement was. I had to say pathetic and she assured to connect me with head office. Nothing happened there too. Ahh!My question to them: What is your customer segment if this is the way you engage and when there is more than enough INR set aside for your cost to me.Are you expecting the customer to come in select, shut up and pay, leave, quitely wait and then and then make your customer feel that you made us a favour by even delivering it to us after 4 to 5 months of wait?Würfel should realize that branding is a process of creating a strong, positive perceptions about your service in your customers mind and not in its own mind with cocky non responsive and irresponsible attitude. Your acts clearly says you are confused on that...!Customers have options in the same segment that you cater to with better engagement!

Ra
Review №20

I was looking for a TV unit which could give a European feeling and at the same time is not too heavy on the pocket.Then I came across Wurfel and was really happy with the amount of variety they were having in their store. Also, the sales team and specifically Muriel was very nice and heard all my requirement carefully. We then finally settled on their newly launched BIRKA TV unit and Book rack.The delivery team was quick in delivering the products after the settlement .The only negative was the carpenters who visited were not that trained though Gowtham did a nice job in explaining the things to them. Will be buying some more stuff in future as well.

Al
Review №21

My first experience to the showroom was amazing. The sales person (Chandana) was very polite and showed us what we wanted and explained so well. We trained and experienced staff. She was presentable and very approaching. We ended up buying TV unit and a chest of drawers. Professional service team, well followed up by Karthik and his team delivered and installed the products. We are overall very happy with the products and services and will surely recommend to others. Wishing Wurfel and team all the very best🙏

Sw
Review №22

The above rating of stars I am changing it from 1 to 3 is because Mr. Karthik has now took the complaints and worked on it and resolved the concerns... Thanks Karthik for taking it up and listening to us as otherwise I really had no clue what could be the next steps...One of the worst experience we had...this I am writing after lot of contemplation... and lot of follow ups even with higher escalation to Mr. Khaninder and Mr. Ganesh.... all what I can hear from last 6 months is COVID situation....I do understand that COVID situation hasbinpacted deliveries and timelines but I am wondering or may be my understanding is wrong may be COVID situation has impacted even the reply to your follow ups. And even the response is not possible from the entire team because of COVID...All I can hear from team is We are at fault 🤣 least expected. I went ahead with this company for my villa interior not because it was cheap but because someone very known to me recommended...I must say that the products are amazing and its good but the amount of follow up and the attitude of people on the grounds even otherwise has been really awful...Its a good place to just buy couple of things and not give the whole responsibility of your villa interior....Just a piece of advice - You must treat your customers in a bit more professional way or may be my expectation with Wurfel was very high....

Sn
Review №23

Never expected the quality of products would be sooooo worst. They keep fooling & impressing people by saying that all their products are imported from Germany/Europe, blah blah, but whats the use when the quality is so worst. All products are made from MDF, sofas & bedcots are not worth buying and they shake all time, not stable at all. I would never suggest anybody to buy any of Wurfel products. Its just a show-off, good only for showroom purpose, not for actual use. Worst quality products they have. Dont get fooled by their English speaking representatives & showroom displays. You may go and check for the quality of their products, visit and check with a quality expert, you will know. Never buy from Wurfel, I would not recommend anyone for sure, as I have had the worst experience with The Solitaire Dining chairs & bedcot in just 2months of usage, all fabric came out and bedcot is so unstable. Horrible products !!

Sa
Review №24

I visited wurfel on 22nd Nov 2020 and found that it has very good collection of sofas and modern design. On reaching there, Shiva one of the staff attended us and explained about the sofa. Its internal material etc. He answered each and every query. Quite satisfying with the explanation.Over all had very good experience.

Sa
Review №25

Great collection and very professional handling of customers. Simran was very helpful in assisting us through the collections and helping us find the right stuff. Evan was a great assist in taking care of the issues and delivery of the product. Overall a very happy experience.

Ro
Review №26

I ordered a tv unit from Wurfel living in Bangalore. We were extremely happy with the number of units on display. The quality of all their products looked extremely good. Mr Vishal who assisted us was extremely patient and showed us all the products on offer and made us feel extremely comfortable. Although I did have to follow up on the delivery of the product, The product when delivered was packaged extremely well. Evan and his young team were extremely professional and keen attention to detail and finish. I was really happy with the quality and finish of the product after it was over. The place was squared up after everything and was over. Thanks Evan !

Ni
Review №27

Lovely designer furniture at reasonable prices unlike anything else in Bangalore. Great styles and high quality. Bought a stunning sofa and a very good looking rug. Great service. Just be aware they cant take foreign credit cards.

me
Review №28

Amazing and helpful staff !! Thank you Shiv and Karthik .Loved the furniture from Wurfel!

Di
Review №29

Great customer service, and lot of variety in furniture on offer. I needed a single chair out of a dining set, and these guys were willing to accomodate my request while other showrooms I visited were not. Price is definitely higher than those in most other furniture showrooms, but since I got exactly what I was looking for, Im satisfied.The customer service rep I worked with was Evan Prince, and he was very patient and helpful while I tried every chair in the showroom, narrowed it down to 4, which he then proceeded to gather into one spot, and then I further narrowed it to 2. Out of those one was in immediate stock, so I picked that one.

Sa
Review №30

Good Quality Product with amazing team !! Keep it up I am happy on time delivery. Thanks All

Ar
Review №31

We were searching for the right desk chairs for quite some time, and after reviewing a number of brands found the perfect fit at Wurfel. No doubt the quality and comfort is great. But apart from that we had a great experience right from the customer service at the store by Vishal and delivery management by Evan. A highly competent team at Wurfel ensured that we received our order within the promised time.

Ra
Review №32

Evan Prince is a professional with pleasing manners , methodical and very helpful. We are very happy with the service and purchase.Col R C Guru

Vi
Review №33

Sohail their manager was extremely helpful , a special thanks to him 👏🏻

Ka
Review №34

I purchased a Home office table(ETude 1500) from wurfel living. The product design and quality stood out and made a cutting edge difference when compared to the peers. I would like to mention Ms.Murie from the sales and support team for her enduring support and service during the course of sales. Mr.Karthik from the logistics team made the logistics smooth and safe during the Pandemic Covid-19. Also, Mr.Evan from the installation team made sure the product was installed with all safety measures and made sure the product was home safe. #Murie, #Karthik, #Evan @wurfel Living

Hi
Review №35

Loved the variety and quality they offer.

Ra
Review №36

I purchased a table during covid times in July and despite the lockdown restrictions ,staff have been very responsive and helpful from selection till final delivery . I would specially like to thank Muriel for the support and guidance , Thank you for a seemless experience.

Pr
Review №37

Complete solution for interior furniture and elements best of quality from Europe. With 2years of warranty.Collection wise it caters mid to premium level.No need to travel to China or Europe as collection and budget wise very competitive.Must to be experience place.

Ra
Review №38

Happened to visit the store yesterday evening by chance and was really impressed with the range of furniture at fair prices. Neville, the sales associate was really patient and helped us pick the right living room sofa set. I am yet to order the product, but will do so soon

Vi
Review №39

Got the product before lockdown and there were few fitting issues with the cot. Got in touch with Mr. Karthik and the team sorted the issue. The product design and quality is good.

ku
Review №40

I bought curtains, carpet, designer lights and wallpapers from Wurfel living while renovating my home recently. The options available across furnishings is really great and the installation of wallpapers/curtains etc was pretty smooth as well. I would highly recommend to visit wurfel living if you are looking for interior items for your home.

Sh
Review №41

The experience at the wurfel store was very good. Special shout out to Simran who was very patient with us at the store answering our repeated queries over and over again. Thank you Simran.!!.

Sa
Review №42

Completely European furniture, Once you step into there huge studio located in Banaswadi, I bet that you can’t move without buying somethingFrom purchase to installation team was very great, Basavraj and Sohail were extremely good and helped us making our first dream home come true.I would highly recommend wurfel living for all your interior needs.Good luck team!!!

sp
Review №43

Had a really great experience. Loved the collection of their furniture its really unique and very trendy. Excellent quality.

As
Review №44

Nevil and Basavaraj are people who made our Appartment a dream home ! They planned our compact space into a beautiful home to live. No doubt they are premium but the best place to get your home look like a dream come true. Thanks for making this happen.

Ga
Review №45

Lovely collection. Amazing service by sales/designer Hima. She was best at her work and spent time to show around and help us with our requirements. She is a vivacious person and Wurfel is lucky to have her.

RI
Review №46

Sofa Delivered with stains . Not even bothered to send some one to clean at least

ma
Review №47

Work is extremely good & satisfactory.Visit your showroom & good collection.Carpenters & Delivery people are very good.

G
Review №48

Nagaraju, biswajeet , upandra had done a beautiful installation work , and extremely satisfied with Wurfel living’s quality of work .Cheers to Kapil and his team .

Su
Review №49

The service was excellent product is very good and the team is really good they delivered the product very carefully

Ni
Review №50

2 seater sofa replacement received. Sofa delivered in safe and good condition. Good care taken by nagaraj and team!

Ge
Review №51

Stylish and unique collections.

mu
Review №52

If you are looking for non conventional furnishing this is the place, typical European styling and far superior quality at affordable price. Service is excellent and handled very professionally!

R
Review №53

Thanks for the service, Evan Prince from Banaswadi showroom was professional and was supervising the entire installation process, products are very good and as expected.

El
Review №54

Liza demonstration was SUPERB., Basavaraj execution was excellent Upender Sharma installation was superb. Team work very good. From Elizabeth Rodrigues with many thanks

in
Review №55

Had a wonderful experience at Würfel Banaswadi studio. Great designs at affordable cost. Highly recommend to approach Ms. Fiza for guidance. She made our experience at the studio worthwhile 👍👍I don’t know how to thank the Logistics team led by Karthik. The guys came for installation Nagraj & Suresh are too professionals. They did an amazing job at site. Thank you 🙏

Pr
Review №56

Nagaraj did a fantastic job of installation. Very polite and helpful.

9
Review №57

WORST EXPERIENCE EVER.Would give a negative star if I could.Tried to order custom furniture, and get interior work done but the staff just didnt seem interested or werent willing to listen, not sure which.Contacted the store manager and nothing happened.Now 62 days after my order still waiting for an update after repeated requests.2 stars as, I like the stuff , but not-so-serious staff wouldnt take my order.Update 1 - After my calls were ignored, I had to visit the store after travelling 35 Kms. Sad that I had to travel to store to speak to them. But, finally got a delivery date of 5th Feb.Update 2 - 5th has come and gone. No calls, no information. Nobody seems to have a clue. Even though it only has a few staff, there seems to be a huge disconnect within themselves and either team has no idea whats going on. Updating review to one star.Update 3 - Been given a delivery date of 17th Feb.Update 4 - No delivery on 17th . Given a new delivery date of 20th Feb, 91 days from date of order. Buyer beware.After more than 110 days of waiting I finally received my product, dirty.Had to wait 2 more days to receive a replacement piece.

An
Review №58

Awesome product. Nice installation by basavraj. Happy in all.

Vi
Review №59

Nagraj and mohmmad did a fab job and without any harrasment all was done very nicely. Happy with the service and v good products

Me
Review №60

Basavaraj is a good team Co-ordinator,with excellent customer relationship. Highly recommendable.

Ck
Review №61

Installers nagaraj and sharma were at their professional best with installing and post-installation services. Tks wurfel for such wonderful products.

Sr
Review №62

Nagaraj and Vishwanath are great engineers. Product is amazing.

Re
Review №63

The best furniture store for Contemporary furniture in Bangalore.I bought a TV unit Scilla and have also ordered the crockery unit for the same theme.A lot of themes on display in their Banaswadi store.Our POC was Priyanka and she has been very helpful and offered very good customer service. Except for long lead time for furniture to be imported, overall experience has been great!

Mu
Review №64

One stop solution for all that you need to design,replenish and recreate your living space to a much cozy & a plush looking place.

sa
Review №65

I recommend everyone please dont go to this place, u will waste your money and time, small small show peice they will keep at the reacable place to the kids if kids bymistakes touches tat they charge huge money.Staff is worst. Nothing is worth there.

AA
Review №66

I have known Wurfel as a store for making kitchen cabinets and Wardrobes but Wurfel Living is one of its kind of store which sells home furniture.The design and the quality of furniture is exquisite and a whole class apart from Malaysian Furniture stores ( Damro and RoyalOak ). The furniture is also reasonably priced here and one gets a way better quality and finish for the price offered. Furniture is available in choices of fabric but the lead time for that is around 75 days.The sales exec was knowledgeable, courteous and patient with us and provided a complete product experience in an engaging and interactive manner.Overall a very nice experience and would recommend this store.

Ki
Review №67

Best place for spectacular furnitures

Pr
Review №68

Nice collection of european premium home furnishing goods at reasonable cost.

Pr
Review №69

Recently bought sofa from wurfel , great product choice and nicely designed to give elegant look, I would specially like to thank Ms Priyanka who helped us with the entire selection process and the final delivery.Definitely wurfel is bringing tje world class furniture for the Indian customers with combined with great customer service .

Sh
Review №70

Wurfel Living defines class. Subtle and elegant collections, all under one roof.

De
Review №71

Nice collection of modern style furnitures

Sk
Review №72

In love with the leather collection! Its amazing!!

Me
Review №73

Amazing themes, fabulous collection with amazing pricing

Ha
Review №74

Nice collections

So
Review №75

Nice collection

Pa
Review №76

Amazing collection

Information
50 Photos
76 Comments
4.5 Rating
  • Address:Service Rd, Annaiah Reddy Layout, Banaswadi, Bengaluru, Karnataka 560043, India
  • Site:https://wurfel.in/
  • Phone:+91 99450 22167
Categories
  • Interior designer
  • Furniture maker
  • Furniture store
  • Interior construction contractor
  • Interior fitting contractor
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
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