Recently, I have purchased a single sofa, dorothy chair and a wardrobe from Urban Ladder over the past couple of months. The quality and price point have been terrific. I had very knowledgeable salesperson Samuel and timely delivery. He was always in touch with me for the product(s) that were unavailable. Once it was available, he would immediately notify me. He is always friendly, courteous and extremely helpful - not pushy.

We visited Urban Ladder in Sahakarnagar to buy a sofa. We were assisted by a very patient and friendly salesman , Samuel . He showed us the wide array of choices available. Helped us make an informed choice and even followed up with the delivery and clarifying all basic doubts!!!. The product came in much earlier than expected and we are very happy with it. In short, the whole buying experience was very pleasant. Thank you!

Small 2nd floor outlet with limited choices. Have all types of furniture but limited designs. Suggest check their online store and call before visiting to check your selection. Friendly knowledgeable staff who try and help you decide. Good festival deals for the season

Nice staff, great experience. They are clear about the products and do say they dont have certain things and its nice . The stuff they have is classy for sure. I like their dining and sofa collection.The staff is knowledgeable and try to address your needs with suggestions and options. Over all a nice place to go have a look and shop for your House or office. Do enjoy the experience of the store.

Good location. But tiny place and very limited range. More like a booking centre rather than a showroom.

No lift access and very few collection that you can check out here. I would rather prefer other location instead of Sahakar nagar one.

Extremely nice furniture designs. I found them to be better in their designs and customer service than Pepperfry.

This store has sofas as its focal point. Lots to choose from. They have other variety of furnitures too. Staff are approachable and friendly.

Very small store. Its like a hall in a decent 3bhk house. Catalogues are available but sample are limited due to small store size. The saleaperson shows you stuffs and colors on a handheld tab.

Beautiful collection. Great ambience. Attentive staff

Decent location. Sales executive is very patient, trying to understand the customer exact requirement and share the options.... Great work!I wish the area was a bit larger to house more items for display....

All the products are great quality. Courteous Sales Person: Samuel is very professional and helpful.

Helpful and courteous staff. Went extra bit to assist us in choosing furniture

Its a look-feel store. Furniture looked elegant but wood is of no great but price was high. Rubber wood and seesham are their main ones along with engineered wood. They suffix with Teak but that is only to sound. You will need to be mindful of that. Saleswoman was very courteous and parentaly answered all questions. Perhaps visiting their newly opened factory outlet would be better before you make a decision.

Hi Team Urban Ladder. You guys started out with a bang - highly professional service, good quality products, excellent customer services. However, as ALL good Indian brands do, as you gain customer confidence, you start taking them for granted. On last 2 occasions, I have had to return the product because of QC issues, damages and inaccuracy. Today is another luck day. Your delivery boys unpacked and found my ordered product damaged and immediately packed it back (while accepting their fault, which is good.). What you guys are not understanding is, that my belief in urban ladder products is starting to become a myth. Delivery of unchecked products is an utter waste of my time. Get your act together guys, BEFORE YOU DISAPPEAR. But, what the hell, you guys will continue sailing in a country like India. If this is was in a Western Geography, you would have shut down by now only because of the number legal cases registered against the company and the payouts you would have to give your customers. Get your act together and STOP TAKING CUSTOMERS FOR GRANTED.

The professional staff here helps in choosing the right ones after patiently hearing your needs.Happy about the service.Collections should have been improved.

Good

Nice

It was excellent experience, Mr Punith was especially very polite, Gentle, and fulfilled all our expectation above par, He helped us to decide proper items related to our choice. We are so delighted to shop Urban ladder , This was our first time and we are overwhelmed by the kind support we received from Punith. Hope the delivery and installation goes well and perfect.Once again many thanksAmit Chitre

This is how an experience centre should be. The staff especially Sagar was very helpful and patient took his time to explain. My last experience with online purchase of furniture was not very positive. But after going here I am inclined to try again.

Very sad to say that oct1st 2019 I booked a Robert recliner online by paying full amount. I got 20% discount on MRP. Day before yesterday they announced 50% off before my product delivery that was yesterday oct 4th 2019 and they didnt offer me the existing price the difference of 30%.They delivered at the older price. My concern is that if they keep on changing the price and for one customer they sell at different higher price and for others they sell at very lower price the same product and cheating many of the customers who trust them and make full payment in advance. They say dynamic price change its all bull shit.I doubt about the product quality and suggest all you to boycott urban ladder. Eg: For one customer they sell at Rs153000/- and the same product they sell at Rs 76500/- for someone else and they play on the trust of the customers and keep on cheating like this. Please be aware on your purchases.

Nice staff, good quality furniture.

Sofa collection is good. Staff was very professional and gave appropriate suggestions. There was no beds for display and only few furniture found.

Good for quick furniture purchase. But they dont provide much choices.

Average furniture, hefty prices, not many options to choose from, offers no discount even on special occasions/holidays.

This is a place where you can find good collections of home decors

Very useful info provided by very helpful staff. Highly recommended.

Its the Best Exclusive SOFA store of Urban Ladder at North Bangalore . Great Team and ideal place for Sofa selection. Thumbs Up!!!!!

Good service by puneet and lovely collection.

Comfortable furniture. Should have more on display.

Excellent collection, good pricing

Decent designs. But high price for the quality of material used.

Has limited collection of furniture. Response by sales team was lukewarm

Lumited ccollections available in display

Not too many options on display! Gives a false impression of Urban ladder

This is just a place to display furnitures. Not a place to buy

Good service and options for furniture!

Has good collection of various furniture’s of good quality.

Can interact in person, they dont have much models available. Everything they show online, which can be done at home

Few products displayed, everything depends online shopping only

Very small selection. Not a studio.

Nice place to buy furniture

Too costly

Small display, Not much of collection.

Very costly not worthy furniture.

Nice store good staff

Small store, few variety of items available.

Limited collection. Small store

Nice collection 😊

Good collection

Small store, ok to get an idea

Good items

Good furniture store

Ok

Nice place

I need job here

Good

Collections r poor

Discounts

HiI was not sure how it would work with Urban Ladder for what I wanted . But on entering the store I was greeted by Samuel which made be comfortable and relaxed with his approach . Then immediately we moved on with the understanding of different products , during the entire time Samuel really helped us with different choices , permutation and combination did not loose patience at all and was so enterprising with us .I think only because of his great energy and good attitude towards us this visit converted into a transaction . These days it difficult to find employees who keep their work and company business above all and go an extra mile to serve their customers . Also adding the delivery and the installation process was so quick and nice the boys were very good . I really hope Samuel and team do well in life and their career with Company recognising his ability and giving him more added responsibilities . All the best Samuel and Happy experience at Urban Ladder .