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Royaloak Furniture Koramangala
#25, 100 Ft Ring Road, Near Ejipura, Signal, Koramangala, Bengaluru, Karnataka 560047, India
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Si
Review №1

Lovely place to visit. The furniture is not at all over priced. They have amazing deals and good customer care.

Ra
Review №2

The service was on time and very professional. The technician was very humble and helpful providing all required details. The professional also communicated timings and adjusted schedule according to my convenience. The professional name is Nadeem Ahmed. Thank you.

Su
Review №3

Got desired product and happy with delivery and installation. Thanks Nadeem Ahmed for your support

se
Review №4

Shabeer , store manager very good person...one of the best store n banglore for furniture

Su
Review №5

Very sad methodology of sales. A common mans understanding on Dinning table set is that it would include the chairs too. How ever people in Royal Oak are not common people, that is why they sell in parts. I guess they buy their cars and others goods also in parts.. keep it up.

YK
Review №6

Good malayasian collection of furniture. It has multiple outlets, out of which Koramangala outlet has good collection in 3 floors. The range covers most of the readymade home furniture. They announce sale 2-3 times in a year. Some of these are independence day and other off seasons. Discounts can be from 15 to 50% during special sale.

Vi
Review №7

Mr. Ajay - Manager of Customer service. Helped in the delivery of our product furniture and book shelf. We had ordered on April 04 , 2021. But due to lock down later our product was delivered after 2 months on June 15 th 2021. During these times Mr. Ajay helped in smooth process of delivery even after 2 months of waiting. I would like to thank Mr. Ajay and his team for delivery of our product.

As
Review №8

Excellent Service at the store. Sales person Damodaran was at good help in selecting the products. However we has postponed the Delivery since we were out of station. The store people was following up, and i said the delivery did not happen due to the above said reason, they said they will update me but they did not, so i had to recall in the number which was the customer care number and it asked me for the order details, and informed about the delivery postpone by me. This delivery details was already communicated to me by Damodaran and it was good follow up. Must visit for good products

Ab
Review №9

Worst experience! Dont ever buy from this store or Royal oak. They promise something just because they want to sell but oncebthe sale is done its a garbage to them, they would dump the product and wont bother at all. Worst part is they dont respond your calls also, literally have to run behind them..

pr
Review №10

You will get anything you want in your house or office..perfect place to be in..But its not for middle class mostly

Ra
Review №11

Just worst experience I had with this Brand, I had purchased worth of 1.5 Lakhs material here a month ago and till now entire purchase is not yet delivered and the delivered things didnt get installed yet as they are delivered in bad condition and finally thos which were installed were having issues.. When trying to reach customer support and Store manager they are blocking the number.. rather than to serve the issue.. will see few more weeks.. if not sorted out.. for sure.. approach consumer court!Most of the products are origin from China! 🤦🏽

Po
Review №12

We ordered a queen size cot from here and the quality of the wood was very good with affordable price. Installation and delivery was done on the same day. Very polite and professional service.. Thank you, Royal oak.

Na
Review №13

Good collection. Very reasonable prices. Best offers.

T
Review №14

Good furniture products and best prices nice place and communicate with good employees

Av
Review №15

Really happy with the installation and service. Special words for Nadeem Ahmed the technician who visited us in time and did a great job at installation. Thanks

La
Review №16

Have ordered a short rack. The experience was absolutely smooth. The product is very good. The person (Dhananjaya) who assembled it was very gentle and polite. Overall all good experience.

Ma
Review №17

Delivered products were good. The staffs spoke courteously and also were helpful to show and explain the available options. I had ordered bed and wardrobe in the month of Feb 2021 but called recently to get it fixed. The staffs responded in the same courteous manner and the service was also quick.

su
Review №18

Ordered Dinning chairs, which had delivered damage twice, and third time there was a minute problem. when requested for exchange they are giving reason that as per there norms only replacement is possible, exchange is not and havent considered my request.To get replacement I had end up spending couple of my days in phone calls with their customer care and visiting store.Store manager Shabeer had promised to give resolution, which was also a fake promise.Costumer care was not responding properly, and the same with store also, I dont think they bother customer at all.

Sh
Review №19

Bought a coffee table and a 5 seater sofa. The table is unstable and the sofa creaks everytime u sit on it. Tried contacting them, no response

Sr
Review №20

Was looking for solid wood study table and found it at reasonable prices.Got the product in 2 days and installation was good.

Sh
Review №21

! DONT BUY ! We did the mistake. It is hopeless furniture. The fittings are very weak.

Ay
Review №22

Excellent service. Quick and timely delivery and service. Reddy came for the installation and was done very quickly and efficiently.

So
Review №23

Nadeem is very professional. Our tv unit was installed flawlessly. I would like to rate a rating of 5 for his skill and polite behaviour.

An
Review №24

I am giving one star as it’s mandatory otherwise I wouldn’t have given even a star. While buying, they say everything will be fine and be delivered on time. We ordered a dining table along with many other items. Two times we received damaged item. Its been 2 months and still we didn’t receive dining table. For them warranty starts from the day of billing and now we dont have dining table but till warranty period is going on. Their customer service is most pathetic service in the whole world. There is no peace of mind from the past two months. They don’t have any communication among the installation guy, delivery guy. We as a customer should keep calling them and convey the info like product damage photos, feedback and signed receipt from installation guy to the royal oak people. After repeated calls they say that there is no stock available thats why you got damaged product. If these guys know that the product is not available, why the hell do these sell? We bought furniture here because of the brand. I regret a lot now. We still didn’t get any dining table. God knows when they will deliver us. No tracking available. All we need to do call them and beg them to give our product. Pathetic brand and pathetic people here. All liars and bogus company. If it continues for even longer, I will definitively look for any legal option to tackle this.Don’t buy any furniture here. Better go for a local shops who will give the same quality and can be customised as per our choice and we can track their work.

Sw
Review №25

We have got our installation done from Nadeem Ahmed and he was very good at his work .. His behaviour also was very good

G
Review №26

More than a month and no delivery for product nor answering my calls. What sort of establishment is this. Furniture worth 40000 and they nicely take the payment but dont respond nor deliver the items.

ar
Review №27

Installation service was really good. Nadeem Ahmed helped us in quick installation of this product and guided how to maintain this sofa etc.

Pr
Review №28

They have good furniture stock but i was looking for morden contemporary furniture which would fit in my requirements. But I couldnt find it in the store.

He
Review №29

We have book the King size bed 1 month back to Royaloak Koramangala branch and paid the amount also and they have committed to deliver the bed in 15 days and already passed 1 month.Now we are trying to connect with them through calls or messages ,no one responding to us. Even tried reach them everyday 10 times on call or message and there contact number is switched off. Now, dont know whether we will get the delivery of the bed or not. This is really a pathetic customer service. This is one of my worst experience that the brand like Royaloak Furniture have this kind of service. I think these people maintaining the few good reviews by paying money only.

Ni
Review №30

Poor quality furniture at premium price. Never buy from here. All store displayed items are delivered and we cant open until technician comes who will setup the furniture but when we see underneath the sofas all are poorly made wood with too many rough edges and broken areas with duct tapes.

Se
Review №31

Service by Nadeem Ahmed was very good. They were courteous and could complete the job very quickly.

Ya
Review №32

The product delivery was very good. The installation of the table was done by Mr Manjunath. It was done in a professional manner and the overall experience has been super smooth.

is
Review №33

Fitting by Srinivas was awesome. He was very much on time and had fitted the chair in no time perfectly. Very happy with the technician service.

Ar
Review №34

Good collection.Polite staff and on Independence day sale.On main road.No customization and prices are final as per tag.Parking spot in front of showroom.

ru
Review №35

It was really a awesome service provided by Nadeem Ahmed , he did the complete smooth installation of Table and chair very quickly and efficiently. Happy with the service .

An
Review №36

The furniture was delivered in time, without any damage. Mr. Dhananjay was the technician who came to install the furniture. The technician was very quick and efficient in his work.

va
Review №37

Worst experience I had today,spend almost 2 hrs for selecting furnitures for about 1.6 lac,not responded propely

Pr
Review №38

Ordered study table & it was delivered on time. Muarak did good job in doing the fitting of the study table.

ra
Review №39

Good products collection

AU
Review №40

The service is very good and the delivery was absolutely fast thank you to royaloakNadeem

so
Review №41

Love it.. very good service. Good collection

Di
Review №42

I ordered dining set and shoe rack from here. They committed to deliver shoe rack in one month and paid full amount. But they didnt receive my calls till 2 months, so I finally visited the store and got to know that theyve stopped making that product. How can a company take an order and then refuse to prepare it. This is so unprofessional.Then they refused to refund the amount and asked me to purchase anything else from store. So, I finally decided to go with display piece which had a lot of scratches. Then on the name of discount they just gave me 600 discount which is nothing for 17000 shoe rack.Dining set quality is good.

Uj
Review №43

We recently picked up furniture from Royal Oak, Koramangala showroom near the Ejipura Junction. Despite the Lockdown rules on limited timings for service - Our big thanks & words of appreciation to the entire team starting from the sales executive Mr Damodar - he was very helpful & kind enough with his patience to show us many options with our budgets & choice. Also Mr Prakash who was very good to help us choose as per his experience & choice of best budgeted furniture. Manager of the shop Mr Sheikh was very helpful to coordinate with warehouse on delivery of the products despite the lockdown timings of operations & timely delivery to our location. Also in the end the installation team Mr Reddy who was punctual, timely, hygienic with all safety Covid protocols with his Proffessional skills fitted & installed all our furniture on time. A Big thanks to the entire team for great service despite the challenge of partial lockdown days timings of operation. Keep it Up Team Royal Oak, Koramangala, Bangalore. Thanks & Regards, Ujval

Mo
Review №44

I had ordered 6 seaters recliners of cream colour wherein, I got grey colour and more over damaged one never expected and the quality of product is not same as seen in royaloak. I am very disappointed by the service

Sa
Review №45

Very bad purchase. There are repeat issues. Initially the service happened on time and now they are taking more time. Only company to ask advance payment for solving repairs. Highly disappointed with the after sales service. Showrooms don’t give clarity on after sales service and terms after purchase. Won’t recommend.

si
Review №46

Trained bluff masters , non responsive customer care support even after sending many emails from months, phone numbers are never reachable , selling low quality/might be used products, STAY AWAY and SAVE MONEY.. already sent 30 + emails looping all possible royal oak contacts...Bought sheesham dining table set.. which I was told that it is long lasting and high quality wood.but its NOT....I sent many emails/follow ups from 3 months on the quality...that white fungus is growing ..Im fed up with cleaning on weekly basis...it would be great if you can cancel my order..and refund my money

Ga
Review №47

I am very thankful to Mr. Shaikh who has provided me the wonderful service and product.

Ha
Review №48

Mr.mubarak imran was the technician assigned for fitting my dining table set .Services were excellent

RA
Review №49

I found best collection of furniture there & Excellent service from Mr.Dhamodharn.Keep Rocking Guys ! Best of luck..

Sr
Review №50

MR srinivas & Mr Murugesh, has done a wonderful job, though we had less space with all patience they fitted to the best expectations

Ku
Review №51

On time delivery fitting was exalent by Ramesh and Kale Gowda ,

Ra
Review №52

Good collection of Leatherette Sofa. I am happy to purchase . Good team.

te
Review №53

Service excellent by mr Nadeem ahmed 👍

Da
Review №54

Mr Dhanjaya fits my office chair today morning & he calls & fixs the appointment & visited on time very polite & hygiene happy 😊 with the service & his work

as
Review №55

Nadeem Ahmed and Zubair were amazing. They installed the two beds and were very helpful.

an
Review №56

Delivered product was good and the installation staff Who fitted the sofa was Srinivas was really good and explained clearly... Highly recommended to purchase sofa.

Sh
Review №57

Nadeem Ahmed & Zubair it was good and nice and fast and all wrk was perfect and nicely done by nadeem and Zubair....

ka
Review №58

Thank you Nadeem ahemad and tem for your services

Su
Review №59

Very good service and timely delivery and fitting done by Royal Oak team of Srinivas and Murgesh. Very good service

Pr
Review №60

Service provided by nadeem ahmed was fast and good....Thanks for the service

Su
Review №61

Bad experience visiting kormanagala branch royal oakWhere the manger looks like a joker he dont have the product knowledge dont have common sence, what has to be spoken with customerWhen we have visited store yesterday we were looking for bed the person attended was Mr SHAIKH he has no idea about the product knowledge he started to create his own stories & he is wasting our time

Sh
Review №62

Person name Srinivas and murugesh Came on time and done fitting of our new Royal Oak bed due to this pendamic they came earlier by 6.30 and done their work, happy for the service thank u Royal Oak

Pr
Review №63

Received good fitting from service guys srinivas n murgesh. Thanks for the quick turnaround.

Yu
Review №64

Product was delivered on time and service was very good by royal oak technician Naddem Ahmad

Jo
Review №65

Very prompt timing. And completed the fixing in just 15 mins by Srinivas and Murgesh. Very happy with the product

In
Review №66

We bought a corner sofa ( L shape ) from Royal Oak. It was a unique piece and a good value for money purchase. Everyone was professional and helpful throughout the process - while selecting, purchasing and then getting it delivered and installed. Manager Surendra was very helpful and assisted in the end to end process and it was delivered and installed well on time.The only thing that they could improve is the coordination in delivering and installing! The main number and alternate numbers were almost always called at the same time which caused confusion and additional work. Also the automated delivery message part could have been explained a not more clearly to ensure fewer calls to the customer, to coordinate delivery.Very satisfactory experience otherwise!!

Ra
Review №67

They reached on time, check all the parts. They help to raise a ticket for missing parts. Thanks for the support Srinivas and Murugesh

me
Review №68

Furniture looks nice and Nadim ahmad has done the installation very nice

do
Review №69

They have a wide range of designs. Their delivery and installation process is very smooth and quick. Got my furniture installed by Chandra who was very polite and helpful.

Ma
Review №70

Worst service provider I have ever come across. I purchased a product over a month ago and it’s still not delivered. I keep calling them every day and customer service is also pathetic, most of the time they don’t even understand my query. Absolutely clueless about their job and start blaming each other . Kindly refrain from buying here, they just have big name which is of no use. Will never ever go to royal oak. Give my money back !!I have also emailed twice to customer care . But no reply, you have just set up auto response to comments with one star . What kind of service is this ? You think we are fools to accept this kind of behaviour towards customers . Taking legal action against you all is the only way. Looting hard earned money .Thanks Sathya raj for coming in early and doing the sofa fitting , one thing I dint have to follow.

Ha
Review №71

Fast and good installation supported by Dhananjay and Mallikarjun. Thanks to Royal Oak

An
Review №72

Nadeem ahmedDone good fitting of our dining table

Pr
Review №73

Fitting is done by srinivas. Very good service. Timely and accurate service :)

ka
Review №74

Quick n promt service.. right on time! Fit amazingly well by Dhananjay

Ya
Review №75

This shop provides with no good services for the customers where in the employees respond in a good manner until the product is bought by the customer and later they are not bothered even when the complain was raised and also they do not respond to the customers properly. I genuinely feel that these people are cheating the customers in lot ways. Even after the request for the replacement, the company is not taking any initiative to respond to the customers after making many calls. I think it is the basic responsibility to keep the customer highly satisfied in which the royal oak company is failing to the maximum. Do not do the same kind to any other customer who blindly invest on your products this is not accepted in any ways. Better do the needful on this complaints failing which will result in bad action on the company.

Su
Review №76

Got the product online and Im happy with the product. Dhananjaya and Murgesh were the person who got the product installed and they were polite.

Na
Review №77

Worrest customer service, I have purchased dining set from Royaloak and I shifted my house and asked Royaloak customer service to do re installation they said send a mail to support team I send mail and I am waiting from 1 year till now no response from them. While purchase time they promised they can do re installation at any time, but now no response. Even its not free service and I said I will pay for that even I called number of times every time they are saying send mail. So dont buy any product from the Royaloak.

Ad
Review №78

Really like the place and the sofa options they have. Shaik gave really good explanation of the kind of sofas to go for. Worth visiting the place.

Ku
Review №79

Nadeem Ahmed was a friendly guy and done the installation very nicely. I would recommend royal Oak.

Mu
Review №80

Got the the chair delivered on time and installed on time. Good service

RA
Review №81

Its good service, installation was good. One time they come and installed. Installation done by Srinivas and murugesh.

Ba
Review №82

Clear suggestions and Polite customer handling. Thanks for Installation of Reddy for his followups

Ba
Review №83

Nadeem Ahammed has done the sofa fitting perfectly

Ra
Review №84

Situated at Ejipura signal and has good collection of sofas and beds. Showroom also has varieties in leather and fabric sofas whereas wooden collection needs to be increased.. Price of certain items seems expensive so best time to visit during offer time..

Ru
Review №85

Good fitting done by Srinivas and Murgesh in given time without any disturbance.

Ra
Review №86

Nice products...and nice guiding for dhami..I like it this person and our skill

Am
Review №87

Dhanangaya and vishnu has really done a very good job happy with the work😊

Bi
Review №88

Nadeem Ahmed has given very good service and explained very nicely.

Sh
Review №89

Ramana been a very good technician who skilled to assemble the table within 10min with no damages or issue

Ha
Review №90

Nadeem Ahmed awesome service in right time thanks for quick service

Pa
Review №91

Ordered an office chair on June 25 and got it delivered and assembled on June 28.Excellent service and response!!

ch
Review №92

Product delivered on time and fittings and alignment were done perfect by Dhananjaya from Royal oak

bi
Review №93

Nice service. Parthiban and shiva

Su
Review №94

Good and fast delivery. Installation was smooth by Dhanajay

Ra
Review №95

I did purchased an office chair at Royaloak furniture, Bannerghatta branch. I had a good experience at the store and their staff is courteous They do have dedicate personal for each section.And would like to thank Nadeem ahmed who came home for assembling the chair. He is very quick in his job and polite too.

Se
Review №96

Great product & on time service

Sh
Review №97

Good fitting of rocking chair. Dhananjaya did excellent fitting.

sa
Review №98

One stop destination for good collections of furnitures.

Ha
Review №99

Royal oak delivery was very professional and clean . Suresh and Imran fixed my furniture perfectly and also did the cleaning. Im very much satisfied with the service

CA
Review №100

Fitted by Dhananjaya and it was done perfectly. Furniture is very good and comfortable

Information
100 Photos
100 Comments
4.2 Rating
  • Address:#25, 100 Ft Ring Road, Near Ejipura, Signal, Koramangala, Bengaluru, Karnataka 560047, India
  • Site:https://www.royaloakindia.com/
  • Phone:+91 94813 70702
Categories
  • Furniture store
Working hours
  • Monday:11AM–9:30PM
  • Tuesday:11AM–9:30PM
  • Wednesday:11AM–9:30PM
  • Thursday:11AM–9:30PM
  • Friday:11AM–9:30PM
  • Saturday:11AM–9:30PM
  • Sunday:11AM–9:30PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:No
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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