Terrible customer service ! I’d tried reaching a couple of times and the call was picked up by a lady who said she would call back considering she is in an “important meeting “ and didn’t bother to ! Absolutely disappointed! Was following their Instagram page very diligently but am taken aback by their callous attitude.
They have a good collection of furniture and fabrics. The customer service however is questionable
Wonderful collections they have and you will find responding ppl around.... Good experience....
We ordered a sofa from them. In the final output both color and design were changed. If we are asking to replace or give back our money they told they would deduct 25% of money.. finally we had to resell to some one else ..
Absolute disaster!!I had ordered a factory cut modular kitchen from magari. Almost 6L+.- 100% payment upfront. Absolutely no leverage for the customer.- bad workmanship- terrible customer handling- timelines never kept (45 days work finished in 180days)- very unusable design and fittings- all work subcontracted and washing off responsibility---------------It was a 45 day SLA, 3 days on site fixing. I paid up on Jan 2020, the delivery happened in March end. Fitting took over 10 days. And half the design was either wrong or unusable at many places (top drawer had 8cm height!!) or really really bad workmanship. Some accessories broken or fitted with too much gaps. After a lot of debate and fight and even talking to founders they agreed to fix some obvious ones, but even after 3 - 4 months from last interaction I am discovering lot of corners cut (broken or defective accessories glued or taped or wired etc)Overall kitchen is ruined and magari has not even compensated or even given a word of apology.STRONGLY RECOMMEND AGAINST CUSTOM WORK FROM MAGARI.
Contemporary Indian furniture, vast furnishing options, Aristo wardrobe and modular kitchen. Found the place quite competitive in the modern interior design space.
Bespoke store with products of immaculate finish.
Plssss dont buy any fabric from these people.... Their response is horrible....u may have to wait till ur lifetime... superb bakwaas
Good collection but most of them are made to order, need to wait for 2 months.
Absolutely in Love with the store! Huge selection and a beautiful showroom.This store is a lot of fun to browse through for home decorating ideas too!From customisation of furniture to selection of fabric (upholstery) the service provided was terrific!Team Magari took care of everything all the way upto the delivery process which went very smoothly.Great going Team MAGARI!
Great place for home interiors , wide variety to select the furniture best part is they customize there furnitures wardrobe and kitchen to our requirement.
Good furniture in wood.
Excellent experience working with team Magari for our MBR sliding wardrobe. Highly recommend their design services.
Furniture is very good service and nice designBut fabric department people and management its worrest service no responsible she is name is isodara shes very worrest
As a customer I surely would like to see Magari being very successful and being around for years to come.The products are customised, top notch and the service too is a sheer delight - both Manager & the support staff.My experience: 20161. Initial experienceJust after moving back from abroad, I was told of Magari by some friends. I ordered curtains, (little over a couple of years ago) because my wife liked the fabric designs that they stocked. Unlike a lot of other furnishing showrooms in Bangalore, these guys had a vast collection and staff that tirelessly worked with us for a few days showing us different selections depending on our inputs. This process required a lot of coordination between my wife and I, and one of theirs, Isadora. She patiently catered to every one of our queries.I expected to get delivery much later than what was agreed but I was pleasantly surprised to get a call a few days before the due date and was informed the product is in transit and will reach in 2-3 days. The delivery was impressive, excellent packaging, a professional delivery team with an experienced supervisor who overlooked the entire installation. Overall I had a very positive experience - These guys are genuine, have good designs and great products. Although their furniture may not be for general public, this is the place one must visit for customization.After initial experience, I trusted the store for quality and bought some loose furniture in a similar manner. All Top Notch products.Post installation, I also asked the delivery manager about what the follow up service would be like if there are problems or issues that may arise and he gave me his assurance of good support from service staff. The staff explained how each unit should be taken care of for longer product life.Any uneasy feeling of how after sales service would be in India, was laid to restCurrent experience: 2019While setting up a new house, I remembered how pleasant it was dealing with the staff at Magari that I went back to them and specifically requested for Isadora to service our queries once again. We came to understand that she is still with the company and would oblige to our special request.After my second dealing with them, I am not only happy with their customer service but I find it inspiring that such gems do exist here in this city.If I have to recommend Indian stores that provide world-class customer experience, Magari will be among my first choices.I would like to see them maintain such standards and succeed tremendously.
My aunt works at this store, and they have amazing furniture and decorate places very nicely.
Nc
Lovely collection but the pricier ones. Also a good place for custom wood furniture and quirky design elements
Good Furniture.....
Very nice collections
Very good stuff,pricey though but worth it...meet Indirajeet for Deco Pad...
Huge collection, lovely owners. Spoilt for selection.
Very sweet and yet professional team. Loved the store.
Luxurious furniture but customer service is poor.
Lovely fabrics and interesting modern take on traditional cane furniture
Best place to find classy, modern and customised furniture. Do check out their Facebook page.
Personalized furniture,wardrobe and kitchen designs that meet your budget
They have good furniture but sales staff Mr.Johan is very poor,he taken more than 3 weeks send the quote ,i think company need upgrade on this .Personally i faced so much problem in magari to decide the furniture
Awesome product and best designs available.
Pathetic response. didnt even come back with quote for customizing sofas and wardrobes.
Best place for personalized furniture.
Great place for premium interior products and Aristo Wardrobes
Sales staff is there is no proper response, next time we dont visit this kind of store
Good realistic products for everyone.
Good realistic products for everyone.
All the best to the Magari team!!!!
Creative, modern and great quality.
Great collection of furniture.
Excellent furniture but very expensive
Classy furniture
Awesome products and classy designs
Lovely furniture
Very good
Excellent collection and great team
Variety of furniture.
Beautiful furniture
Wow its good
Classic and retro furniture with wicker finishes
Best
Closed on Sunday???