I had a great experience in this showroom. it has multiple stuff of Kitchen including Chimney and very beautifully arranged. Specially thanks to Yashaswini who gave us very detailed information. It has so polite staff.
The KAFF BTM showroom is really good showroom for kitchen appliances I took one hob from there,and staff people are very familiar with us and yes there is a nice car parking also.
Experience started as a 5 star rating, which ended with a 1 star.Services taken:1. Interiors2. Chimney3. HobInteriors process:Very prompt with design, very reasonable budget and good range of options for lamination.The good:Payment information given upfront and promptly. Carpenters were extremely professional, timely and the work was good.The bad:Cleaning (which includes removal of stickers from the wood and dust cleaning) is inclusive of the interior process. The cleaning was extremely disappointing, and highly unprofessionally done.1. The cleaning agent brought a blade to remove the stickers. We were lucky that the blade didnt result in scratches on the wood.2. Damaged the paint on the adjacent walls.3. Did not own up to their mistake.4. I asked the cleaning agent to leave (work was half done, which was also not up to the mark). The company did not offer to redo the cleaning until probed, nor did they ask for the experience when I sent the person half way through.Chimney experience:The good:Good options and varied range for budget.The bad:I booked a Chimney approximately 6 months before the interior process. When it was time for the installation1. The product comes with a 5 feet pipe. They said an extra length of pipe will be needed which will cost Rs.1800 extra (which they did not inform at the time of the purchase). Even after the interior process was done, not once did they choose to inform. Only on the day of delivery was when they sent the pipe saying you will need a total 10 feet pipe. Mind you, the same guys did the interiors, so they would have already known. The problem is not paying extra for the pipe. The problem is the fact that despite having the interiors and the purchase done from the same store, I had to hear it on the day of delivery that I have to pay 1800 extra for an additional exhaust pipe. It is only fair to assume that these problems would not happen, given the vendor is the same.2. They sent a 5.5 inch pipe. Our builder has given a 5 inch hole for the Chimney. They took extra money for the wall adjustment. Again, same people worked on the interiors, so they would have already known. If there was no 5 inch option available, it is only fair to have been informed about the same.3. The chimney comes with a metal component, which is used to cover part of the exhaust pipe. This metal component was bigger than the space left by the interior work. When asked about why the measurements were not taken correctly, I was told how are we supposed to know about the size of the metal component? Mind you, the person I spoke to is the same person who I spoke to while booking the chimney and for the interiors as well. Thanks to the engineer who came to fit the chimney, we were able to work around it, for which however, I had to pay an extra 250.Hob experience:The good:Good options and varied range for budget.
We bought KAFF 4 burner job. It was commissioned on June 16, 2021 by your service technician. From first day one job does not light up automatically. Someone came and said some wire has to be replaced. Till August 30, 2021 nothing has been done. This is poor service for a premium product. Calls to Danish have been answered politely but no action take
Multiple Sample piece available at the store to have better understanding of the product. Executive is very much customer friendly. Clean and well arranged showroom.
The store has latest models on display. Ms Ashwini was able explain in detail about products and features. The price is very competitive compared to other KAFF stores. Good store if you are looking for KAFF products
Visited today and had a look at all the hobs and chimneys available. They have a very good stock of 3,4 burner and chimneys of various variety.After having a look at all, we selected FBB 603 as hob which is full brass burners and Vasco DHC 75 chimney.Had a very positive experience at the store.Manager and the attendee are very helpful and supportive and provided great offer also. Thumbs up 👍
Very nice display of products.... Very helpful and knowledgeable staff ..... Thanks team and yashaswini for the support 🙏
Excellent service and very good after sales support from Yashaswini
Wide range of collection, informative sales executives. Cost effective.
Good collection. Staff are very helpful.
Customer service oriented place to prefer , good option for kitchen appliances
Good store to choose your home appliances from KAFF. Various models are kept in the store to select from. Cooktops, Hobs, Chimneys, Build in microwave, ovens, even kitchen hardware like hinges etc. also available. This store also provide modular kitchen service. They make factory finish modular kitchen as per your requirement.
Best Kitchen appliances in btm layoutbest products and best priceawesome kitchen productsthank you new kitchen world team
I have visited many showrooms and compare to other showrooms, very knowledgeable sels experience persons are available in this showroom and got very reasonable price and also car parking available so please vist this showroom.
Found the store is very useful and Mamtha Shalini explained the products very well and suggested the right products
Nice showroom with nice display. Very good product knowledge.
Very nice store, well maintained. Git the delivery in the lockdown times as well. Thanks for keeping up your words.
Good stuff , Service mind blowing, good quality products in Reasonable price.
Good explanation about Kaff products by Yashaswini
Kaff Appliances | Wide variety of built-in kitchen appliances and Kitchen accessories for your modular kitchen.
Nice customer service here,Quality kitchen ware 👌
I really got very good service from this showroom. Mr Danesh helped us a lot. Thank you sp much, after reading review i came to the shop and booked products more than one lakh worth.
Had a great experience also staff is very polite
Very Bad Service with false promises about delivery time. Have to run behind them for delivery. And ask us to give rating right away after purchasing.. pathetic!
Good and elegant appearance attracted us to buy kaff product.... interaction was nice with yeshaswini..
Good experience at BTM center. Polite staff and clearly explained to the queries. Overall a very good experience.
Hello everyone,I am very happy with KAFF New Kitchen World...I could not stop telling you about KAFF New Kitchen World. The best company I had taken service they provide full turnkey project solutions like hob,chimney, kitchen appliances, beautiful wood work and the false ceiling. I never thought under one roof we can get everything. The best part about this company is service and the team work, team is coordinated so well on the site. Our project has become a cake walk.
Extremely helpful staff offering you the right deals on all equipment. Showroom is tidy and has a decent display.
Customer friendly staff and well maintained showroom
Kaff product is very good. I have to much satisfied
Had a great experience visiting the place.. all the staffs are very friendly by nature.. Given over all idea about ther work profile..
Awesome service.. Theyre treating very well. And the product its so good.
Beware of dealing with them. They will try and sell for higher prices (2000 more) and are rude when shown that there own website is showing a lower price. Had a terrible experience.
Thought the product is good assistance is pretty bad and they charge extra amount for installation they dont even care to coordinate with the team and ask customers to call service center 100 Times...v unprofessional and rude services unhappy with the service
Good showroom, with many appliances on display. Friendly staff.
Nice showroom with all varieties
As a working woman, I need to manage both my grocery and my budget for every month. KAFFs kitchenware arent just economical for my pocket, but they are so well-designed that they help me save up so much space in my kitchen! Be it their soft knobs or their auto-ignition quality, I am just in love with it because it just makes my life a lot simpler and beautiful. I have been trying out so many recipes with it and I am in love with cooking all over again!
I am a lover of wine and passionate about collecting the best of them. I had recently purchased a wine-cooler by KAFF and I am already loving it! The stainless steel door and the spacious wooden shelves just make more room for storage.
I got really good service from this showroom .
Good store to choose your home appliances from KAFF. Various models are kept in the store to select from. They helped with the options available in kaff and offered best price.
Good experience
Got a new wine cooler for the new house by KAFF model no KWC-62. It does a brilliant job in keeping the bottles at a desired temperature. It looks gorgeous with large wooden shelves and a glass door with stainless steel frame. I am pretty happy with the product and service provided by KAFF.
Good variety available. Best pricing given compared to other kaff showrooms I have visited. Good knowledge on the hobs and chimneys
Very nice place and very best price over their...good maintenance over their
I have recently purchased Chimney and hob from them. Nice service, installation assistant and competitive prices.
We have purchased product from this show room, staffing was very friendly and explained in detail about each product. Show room looks great and demo was very clear visible.. I would recommend strongly to this show room to purchase products..Thank you for the staff giving more details about Kaff products.
Please note that all the good reviews are only about the store and sales experience. The chimney stopped working less than 10 months after installation. Absolutely hopeless customer service, no technician has showed up even after repeated calls over two months. Would not recommend.
The FBB 604 by KAFF is a great cooking hob. Its bevelled black tempered glass makes it look really elegant. The build quality is also sturdy.
I installed Kaffs chimney some time back in my kitchen and I must tell you that it has really made cooking easier in the kitchen. They have really good suction, so my kitchen is smoke-free always. And unlike most chimneys I have used in the past, it is really easy to clean. Really great product!
Honestly, KAFF has the best after sales service and the products are built to last. The quality is amazing and the style factor is also kept in mind while making them.
Beautiful showroom. Newly renovated. Almost all the products are displayed. Customer care is perfect
I recently purchased a kitchen chimney by KAFF. I am really satisfied with the product as it does not require high maintenance and was also within my budget! Love your KAFF!!
Cooking , baking and grilling all in one cooking range with easy to clean technology. what else better can you expect. Hats off to KAFF for the robust cooking range they provide with designs like no other.
Very good service and customer satisfaction. We are very happy with the decision of buying the stove and chimney from this store.
I am a passionate wine collector which is why I purchased a wine cooler by KAFF. Be it the design, the stainless steel finish or the storage space, it is just the best in every manner! Thank you KAFF, I love your wine coolers already!
I visited one of the KAFFs showroom and saw the clifton series well its out of my budgets but its such a good piece of art!! Such a beautiful product it is.
I have been using the chimney by Kaff for quite some time. Love the way it keeps the cooking smoke and smell out of the house. Highly recommended!
Nice showroom... Good collection of modular kitchen appliance.. Very informative.... And helpful staff.... They are providing interior design and work also.
The FBB 604 from KAFF is an effective cooking hob with full brass burners. The pricing is good and its built top notch - sturdy and robust!
KAFFs Wine cooler KWC 24 is really impressive. It comes with a dual temperature zone, and is perfect for storing and maintaining Red and White wines at different temperatures.
Best quality products, well mannered staffs, ample display, car parking available. Surpring by the courtesy they have shown. Great Experience...Kudos....
Have been using Kaff kitchen hob for last two years. Compared to my last one, there is a marked difference in the cooking experience. Everything about the product is just perfect.
Very nice customer experience. Mr. Danesh has shown and explained all the models and patiently patiently answered all our queries. The showroom is well equipped and has all the latest model displayed.
Great store!! has most of the KAFF models and store owner has decent knowledge on all the chimneys and Hobbs that are available. The whole showroom is well maintained, neat and clean. Store also provide kitchen and wardrobe modelling services. There is no parking available. They have discounts time to time.
I recently bought the built-in refrigerator from Kaff. Its got amazing features, more space and it keeps food fresh for so much longer. I would really recommend it to everyone.
Preeti is good at sales, she helped us suggesting good models and provided on time delivery and after sales support excatly on time
Nice helpful place, liked there dedication. Has lots of different options for chimney and stoves. I would give 3.5 to it. .5 reducing bcos they got it delivered on time but fixing was only done next day
I was in the need of chimney and my cousin recommended me Nobelo DHC 60. I bought it on her word and there has not been a problem ever since. It makes pretty less noise as compared to my earlier chimney. I whole heartedly recommend Kaff to everyone.
Awesome experience love the products.. bestest service thanks for helping to purchase the best product...🙂
All models were available in Display. And I got Best Discount. well knowledged staff. Good Service. Thank you Mr.Srinivas
Installed a built in fridge from kaff for my modular kitchen and it blends beautifully into the decor of the kitchen without sticking out. So far have no complaints from the fridge.
I am satisfied with my visit to one of KAFFs showroom. They have all types of products and its like a paradise for kitchen appliances. All the products look so stylish and you get an upbeat of the trend.
Very good services.
Nice Supporting Staff and we got best price which we were looking for and we took Ambra DHC
Kaff is absolutely amazing at kitchen appliances. The Dish rack with tray over the counter from Kaff is a good storage saver. An excellent and efficient way to keep the dishes after washing.
This store of kaff though is a whole seller but I found them to be a little costly...
KAFF knows the art of crafting with perfection. Designed as per the modern Indian Kitchens needs,they stand as basic essentials for every homemaker.
Over all nice display of all items and staff has explained clearly so that we can understand quickly
Been using a KAFF 3 burner cook top for the past 9 months and I am very amazed at the quality of the product. I have not faced any problems with the product and the
Loved the KAFF chimney that I got for my kitchen 2 years ago. The chimney helps me keep my kitchen humidy free and cool.
Good customer interaction..
Built-in ovens by KAFF are the new essentials for a contemporary kitchen. It is very carefully designed and is convenient to use. Now I get to roast, grill and bake with this multi purspose oven. Also, makes my kitchen look very neat and stylish.
Thanks KAFF for such a beautiful clifton series. Really love all the color and design.
Kaff has consistently improved the performance of their products in the market. What a beautiful brand!
Kaff is an excellent brand that gives a good product with beautiful designs and quality. Their ranges gives off a designer look with excellent service all round.
Nice Showroom. Person was able to explain technical details of chimneys nicely. Recommend visiting this place if you want to purchase chimneys, stove .
KAFF was suggested by my friend. So I bought its Island chimney a while ago and its performance is really outstanding. Look wise this chimney is fully made of stainless steel and very easy to clean.
Thanks KAFF for such a beautiful clifton series. Really love all the color and design.
I visited one of your showroom in Gurgaon and must say that your sales guys are really really good in their job. They have answered all my queries so nicely and calmly. I am going to buy chimney for sure very soon!!
Machine looks sturdy but price on higher side. Steaming and more no of places should be provided. Other mfg has better facilities.
Had an awesome experience at the store. Shanti and Preeti were very polite and professional. Collection at the store was good. I booked entire appliances for my modular kitchen at once.
In this showroom lots of collectionCustomer care also goodThe demo also wellThey consider the market price and they gave best offer
Products are good, people are helpful. But the after sales service is very poor. Even after raising multiple tickets no one has bothered to call or follow-up.
KAFF is a very good brand. I have been using its chimney and hob from last 2 years. It is a perfect duo for my kitchen
Good service. Pls keep it up.After sales service is important. Good luck Shanti.
Recently I called KAFF customer for the service of my Oven. I must day these guys are too fast. My Oven got serviced very next day without any followup #GreatTeam