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Pitstop Car Service - Vijayanagar
40, 2, Nagarabhavi Main Rd, Govindaraja Nagar Ward, Govindarajanagar, Vijayanagar, Bengaluru, Karnataka 560040, India
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Review №1

In one word, Pathetic service, No responsibility of damage they Do.1) Damages to car, Destroyed cars central locking system: Before giving for service my car central locking was working perfectly. After service they damaged it and now card doors are not locking by central locking, we need to lock them individually and open individually.After car came back from service I noticed this problem. This problem was told to their service and post service people and also to their third party vendors, but no one is taking responsibility. Before delivery they collect the money and so you dont have any option left, but to just accept the car in whatever state they return.2) More time, less work, More damage: They took car on Saturday afternoon and returned on Monday evening. When we told the new issues they created, they took it back and returned on Tuesday evening without fixing central locking issues.3) Your car, your responsibility: They take the car, give it to third party for repair, damage the internal systems and then return the car. I learnt a lesson that when we have bought a costly car, its better to give it to your brand service centre. Even if your service centres are costly, they will always take responsibility. When we give car to third party like pit stop and then pit stop gives to another local service centres, nobody takes responsibility in the chain.4) There is one saying, the person who buys costly thing, cries once, but one who buys cheap, cries again and again. pistop may offer some discounts, but if they damage internal systems of your costly car by giving car to their third party vendors and dont take responsibility of the damage what will you do?

R
Review №2

It makes me wonder how come so many positive reviews when this new venture is not even close to customer satisfactionLooking at all the positive reviews on google (& thought theyre real) I booked for their doorstep service. It didnt take too long to figure out all this is just fake. I could see my car was delivered the way it was taken but they claimed full servicing has been done.Disappointing to see the real guys missing out on the opportunities just because of such scammers !!

Pr
Review №3

Awesome lil place to get you car repaired, I am getting the regular services and major services here itself.They have also tie up with pitstop

Ba
Review №4

They are really money minded and no technical person was there they are only good in body polishing but worst in engine and transmission work and their customer care service is worst in worldDon’t go for any engine service thing for them.

Ma
Review №5

Nice wash area... Best service

be
Review №6

Good mechanics. Attentive n does good job.

Sh
Review №7

Simply wash with clothes,they dont use any foam or anything

ma
Review №8

I recorded call said I will contacted soon. Did not receive any call. I had look for another service provider.

Sa
Review №9

Highly Satisfied. Highly Recommended. Highly Customer Experience. Thank You

Pr
Review №10

Worst place who broke my car captiva.I gave my car in working condition for a minor clutch sound. They quoted 4.5k for clutch overhaul. But after 24 hours they called me and told my flywheel is broke and it will take 55k to fix. I chagned new flywheel just 6 months ago. Look like this mechanic steal my new flywheel or broke the car without knowing how to do work. Now the car which was in complete working condition and now they made to towing condition. Am fed up and still fighting with them

si
Review №11

Pitstop is the worst and I recommend everybody to stay away . I would like to highlight MR Richard who was in charge of my vehicle . I dont understand why he is employed my vehicle was serviced , one of the part was not available so I took delivery and placed order for the part its been 1.5 months they dont answer m calls or messages . Whos going to give me my money or the part I need a reply pitstop

Ra
Review №12

Very good and reliable service. They understand the repair required.

ve
Review №13

Service point of view is good & experienced guys ,but status of billing is not prompt ,I got mail from pitstop around two days later bill of 158 rs ,but the guy taken 700rs from me ,it shows not trustworthy when it comes to billls .

Ka
Review №14

My car had a noise from belt.I asked pitstop to inspect it.But after the service, my car is not even starting.I wont recommend pitstop to anyone. They dont have customer support.The guy who fixed appointment is not attending the call.No response even after sending email.Worst service .

ya
Review №15

Good responsive service

SA
Review №16

IT IS THE MOST BRILLIANT TECHNICIAN. TO CUSTOMER SATISFACTION AND SUPPORT

Ai
Review №17

The owner and workers are nice to talk to, but the managers are a whole different story.No set cost, manager quotes whatever he feels like.The same exact car wash has cost me three different amounts on three different days within the same month.(I wouldn’t have been writing this review if the manager hadn’t changed his quote two minutes after starting work on my car)300 sirOk please wash my carIssues a bill for 400 and arguesVerdict: good quality work, but extremely shoddy customer experience.Expensive too

SA
Review №18

My Swift ZDI general service done here, I was very much satisfied with the service. Everything done in front of me, main thing was changing the oil in the showroom you cant be able to see the oil which they change, and the bill amount was also very reasonable.

so
Review №19

Failed to rectify the problem. Broke the dashboard compartment in addition to that. Absolutely worthless

Mo
Review №20

None of the service centre are not feasible to recitfy my problem for oil leak. 1) Cherish Motors 2) Nithya Motors 3) The Mechanics Nagarbhavi. No one from Pitstop to assist me. I have taken holiday on 13th June and visited The Mechanics Nagarbhavi and waited for 1 hours and no one ready to speak with me. I told that I have appointment with you but still they only told to wait for one hour between 9:30 and 10:30 AM. Finally I got one service center(Auto Care) on the way which they clearly ask me to come at 3 PM for inspection and do lift will be free during that time. I went there at 2:50 PM and they put my vehicle in lift and after lifting up they identified there is a oil leakage from crankshaft and removed clutch box (only inspection labour will be Rd.1,000) and shown me the oil leakage and they also inspected clutch plate, loading plate and release bearing. Then they asked my opinion on replacing the all with complete labour charge. Now my vehicle is ready on 17th June and they given free checkup after 3,000 KMS. PITSTOP is not good for big work. Capable to do only minor work like oil change, painting,etc which any one can do. This garage is not open for 24 hours and they dont have any space to keep your car. They have dumped waste materials inside the complete area.

Na
Review №21

Whery bad experience..

Kr
Review №22

Worst service, very slow work, only 2-3 people . Not quality service . Never come here for any service.I saw they pouring local/used engine oil into shell container and then pouring into the car

Sa
Review №23

Good experience best place for service Thank you

Na
Review №24

Work is perfect. And well response by workers. Good

Am
Review №25

Hi,I had serviced my Grand i10 here and I must say that they are very professional and delivered my vehicle on time.They do quote reasonably and not over priced.

sh
Review №26

Hi,I had issue with my wagon r, wherein maruthi authorised service ppl quoted for around 30k for replacement of all four shock absorber and steering rack assembly. The same was quoted around 15k by Mr.Fahad Khan n trust me... I am happy with service they provided. It was around 50% of the cost reduction compared to maruthi authorised. Best place for the service.

Ar
Review №27

Not recommended for repairs other than oil change, ac cleaning

Sa
Review №28

Make you wait entire day to finally give appointment after 2 days, seriously??

Ya
Review №29

No Professionalism, Do not service here. Worst service

Ma
Review №30

Good

Ma
Review №31

Nice car washing

Lo
Review №32

Premium painting work shop and better pricing

Pr
Review №33

Best place for car emergency repairs. Cost is bit high but service is good................................................................................................................................................................

Ma
Review №34

Good service

M
Review №35

Happy to work with my family

sa
Review №36

Superb

Na
Review №37

Good service

Ch
Review №38

Good place

SH
Review №39

Genuine

J
Review №40

Good

Information
23 Photos
40 Comments
3.2 Rating
  • Address:40, 2, Nagarabhavi Main Rd, Govindaraja Nagar Ward, Govindarajanagar, Vijayanagar, Bengaluru, Karnataka 560040, India
  • Site:http://www.getpitstop.com/
  • Phone:+91 80 4749 3501
Categories
  • Auto repair shop
  • Car repair and maintenance
  • Car service
  • Car wash
  • RV repair shop
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
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