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ŠKODA Service Centre
No 919, Bharani Industrial Estate, Chikkabegur, Kudlu Gate, Bengaluru, Karnataka 560068, India
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St
Review №1

Hi, I am at Tafe Kudlu, I have always had a very pleasant experience here. The people here are wonderful. Christin has been very accommodating in his interactions with me.

Ri
Review №2

The service of Krishna and his team was very good, had a very good experience with them, the delivery of the vehicle was on time and special thanks to them who guided us very well

sa
Review №3

Great experience with Krishna ! Good place for Skoda service.

Su
Review №4

I am using their service for the past 7 years. My experience is very good with advisors and CRM people till now. I could see real care and service mentality when dealing with customers.

Ra
Review №5

Amazing customer service by Krishna and team. Am happy every time I visit them. Their standards of customer service remain the highest always.

Sm
Review №6

Among all Skoda Service centers in Bangalore, here is why I choose TAFE access as my best service partner1) I must say TAFE got bigger infrastructure even space wise too2) Very Experienced Professionals3) They tie-up with all major insurance companies n know how to deal with them.4) Very courteous towords customer5) Advisors will explain things clearly6) For me Advisor Shankar Bhat is more like brother n he always take care of our vehicle as his own, so never had to worry about expenses n maintainance. Just put a word across he will take care of rest.7) GM Shashikant Sir n Sanjeev are very humble n prompt in response with us to resolve our issues always8) Customer care is always polite to know whether our work is done or not as expected post service.

Sa
Review №7

Terrible. They have created new issues and broken driver side mirror lifter. Pathetic service.Given my skoda superb. Kept for a week for diagnosis as I mentioned vibration issue. Initially they told ignitial coil, I told ok to change ,then spark plugs- i told ok..Then injector.. I told ok..And finally they said nothing solved and needs to open engine ecm which costs 1.5 lak minimum. Big bomb.There were no ecm symbol, now even thats showing as issue,not sure what they did.They charged 23k, when I questioned about right side mirror they told, rust was there so it broke here.. they started arguing with me as I broke in their show room.Terrible..

Di
Review №8

Service and delivery was timely and as per schedule.Prompt and friendly team led by Mr. Krishna. Mr Krishna is experienced and tenders right advice.

Ni
Review №9

TAFE service.. I just loved the customer handling part... they are Exceptionally good especially Krishna Murthy sir who is senior advisor I guess. They even helped to thoroughly inspect before I got used skoda rapid before I bought it last year.

Ni
Review №10

Very reluctantly brought the car here after all the nightmares that I have heard about pretty much all Skoda authorised service centres.The car had two issue, one was a boot actuator that needed to be replaced and the other was an electrical issue.Dropped the car off the 25th of August. The assigned technitian called on the 25 and 26 with updates and then heard nothing for 2 more days.Called 3 days later, he said the issues are fixed and to call him back in the evening and go pickup the car. Called back in the evening, he then says the car is not ready and he will call me back tomorrow morning.Ofcourse, I dont get a call the next morning. Finally when I call him he says he will check and call me back in 15 mins. 5 hours later, still no call. I call him back and he says the boot is fixed but the electrical issue is not. He says to give him a day two more. Two days pass, still no update. Finally I called and said I will pick up the car and go to a reliable private garage.When i go to pick up the car, he mentions the boot issue is fixed but electrical is not. When I check the boot, it still does not work. He goes into the job work log and then says sorry sir, its not done.So basically 10 days later, nothing is fixed. Multiple times the technician said it had been fixed. Have no idea what that was about. Overall, lived upto the horrible reputation.If your car is under warranty, give it to Skoda Authorised. Otherwise, please stay away.

sr
Review №11

Feedback on service Maintenance package Dec20:Have availed the service Maintenance package for 2 yrs for Super L&K TSI AT. First one is used end of Dec20, and found it reasonably ok. The entire SMP costed about Rs. 31k for two services, and felt worth to go for it. This includes just the Maintenance costs excluding the wear and tear. As a part of the service, have changes wipers and front brake pads (driven for about 21k kms), and it costed about Rs. 9k including labor. Will have to wait for the 2nd service due on Dec21.Remarks: Fuel filter wasnt changed as a part of this package though it was explicitly mentioned in the scheduled maintained plan as well as in the 2 yrs SMP. The service advisors said that they usually dont change this.Break down RSA & diagnosis Feedback Oct20:Overall very much satisfied with Tafe service unit interms of root cause of the problem for which my vehicle is given there. Kudos to the entire team right from the technician all the way up to the service manager/GM. Very professionally handled, and I highly recommend everyone to Tafe based on my experience.Problem:I had to give my superb for a break down at Tafe Skoda, and this is the first time I had visited this work shop. Earlier in the last couple of years, I had always preferred Vinayak Skoda. Now that Vinayak Skoda is closed down, I had no choice other than get the vehicle to this Tafe service unit which is ~37 kms from my place.Initial impression: Very huge work shop as this was the only service unit for Tafe in Bangalore, and every one were very busy attending other customer cars. Always had a doubt whether the issue will be diagnosed properly or not??They diagnosed the breakdown accurately and replaced whatever necessary under warranty, and delivered the vehicle.Interaction with the folks:Guru was the service advisor allocated, and has handled the issue very well with all the support from Naveen (service manager), Krishna (who manages workshop/service), Mohan (electrical/programming). Infact, had a lot of discussions with Naveen, and Guru from day1 over many calls, they were very patient to accomodate all my questions, and ensured that nothing was left unanswered. Infact, Guru was very patient asking every aspect of the issue, and made a note on the Job card and this way a each and every concern was kept track of. Fantastic work done as a whole team. Infact spoke to Shashikanth, GM after sales and he also said we will extend support wherever required. Overall very much satisfied, and always recommend Tafe for any one in future.Pricing:As usual, the prices and the service charges are a bit on the higher side. This is more or less common with any VW or Skoda brands when it comes to spares or maintenance. Recommend taking the RSA and Service package (discuss this thoroughly with Krishna/Naveen to understand what are included and what shall be charged extra. Only if are convinced go for the service package). I feel they are very transparent in explaining these details.

Go
Review №12

Had an issue with timing and water pump routine service and to my surprise found Mr Krishna Floor Manager whom I known for last 12 years. He was excellent in his identifying issues and helped in service.He is a rare professional who has hands on experience and understands the first generation Skoda and all the subsequent models to date. This is valuable which the current bunch of professionals lack. Great service and attitude . I trust him with my car than anyone else.will go for more as long as he is there.

Re
Review №13

Good service by Mr. Raghu. He was able to explain and sort our car’s problem within a day.

Ma
Review №14

Thank you all , Mr. Sathish, Karthikeyan and Kareem. Did great job.

Hi
Review №15

The management is great. I showed them full patience and got rewarded at the same time.

1D
Review №16

No value to our words,, sounds more like an unauthorised workshop the way they gave me an solution to my issue in the car , SKODA SUPERB

ha
Review №17

Great experience at Tafe Access Bangalore .Thanks for the great and fast response Mr Surendar dhami.

Af
Review №18

Excellent service mr.karthikeyan from tafe access

Ji
Review №19

Very good customer service and very professional too. Highly recommend these guys, and will always use this service until I won a Skoda vehicle.

Ja
Review №20

Service advisor mr.Prafulkumar was very freindly and well experience person..

ul
Review №21

Excellent customer service provided by Tafe Access Team.Thanks to Mr Surendar Dhami

LO
Review №22

Really wonderful experience from tafe access BangaloreSpecialThanks to krishna and team

Se
Review №23

Akhil Raveendran my usual go to guy at the showroom, keeps his word on delivery time and a pleasant experience as always

N
Review №24

Very Good place to service your vehicle and there is plenty of well experienced technicians who takes a good care of vehicle. The billing section needs more attention, as there is a single person who struggles to do the process quick. One more addition will be a real improvement.

Vi
Review №25

Visited here to get the parking brake fault fixed on our rapid . Warning indication was continuously ON in the panel and had continuous beep sound which was irritating . However the service personnel who attended the issue could diagnose the fault in a short time . This shows they are knowledgeable on the product . Either by past experience or well versed with trainings. Due to the covid situation of course there were some shortage with the technicians, but that can atleast be ignored when the customers are satisfied with the service .

Ja
Review №26

One of the best service centres of Skoda cars in Bengaluru as per my boss.

Mo
Review №27

Wonderful experience from tafe access bangalor. Special thanks to krishna sir

Bh
Review №28

Praveen giving a good service thank you Praveen.

la
Review №29

Rat bites had caused my ECU to fail on a brand new car. When the insurance claim was rejected, Amudhan the service manager helped me escalate this issue and get my claim settled. I am really happy that I was able to get a resolution. During the negotiation time I was even offered a car until I got my car back. Thanks to the Tafe CRm team and big thank you to Amudhan.

ak
Review №30

Wonderful service from Tafe access Bangalore Hosur Road . Thanks to Krishna and team

Su
Review №31

Visited TAL,Begur Blore Workshop for annual maintenance work this morning.As usual,the reception I got was excellent..!! Our Dear Krishna - ur BDM..,took care of everything & got the car ready in just two hours..!! Amazing..!! TAL is really lucky to hav such a dedicated & talented personnel in their team..Wish ur team gud luck..Cheers..!!

Mo
Review №32

I had a problem with my Rapid,.. as there was a strange noise from shockers while Turing the steering.. so took a visit at TAFE service and met MR. Krishna.. who immediately helps me after listening my compliant.. i seriously would like to thank MR Krishna and team .. who gave me prompt fix for my issue with Rapid.. And he was with me till the delivery of my vehicle and he was answering all my service and accessories related questions without any hesitation.. once again would like to thank Krishna and team. 🙏😊

Ev
Review №33

We are extremely happy with their service and work.. we came for a dent and scar on the door.. they done it perfectly.. and the service were satisfactory.. as we have insurance and we want to claim it.. one Muslim guy name starts with M... He done it perfectly and explained every thing perfectly.. and more over they are not over charging..

ve
Review №34

I had a very good experience of the service which was served under the guidance of the manager krishna and the vehicle was delivered on time and a special thanks to krishna and team, he was the person upgraded us from fabia model to rapid which was a very good suggestion given by him, today was my third year service .

Na
Review №35

Happy with service done by tafe thank Arun and team

Bh
Review №36

Excellent service by mr. Karthikeyan

An
Review №37

Extremely happy with the service. Advisor was well learnt and provided proper inputs and guidance to rectify the issue. Have to add that the staff was cordial and quick in their response!

su
Review №38

Pathetic is just not the word. Had given my car for body shop. They dont get the spares. A simple chrome strip on the door. Due to which the insurance cannot be progressed even after a month. Very very irresponsible. Dont even think of getting anything here.A very very unsatisfied customer

sr
Review №39

Supporting crew.. If you gonna wait at service station for 3 to 4hrs. You will not get any proper food in surroundings. I order online food.

T
Review №40

Its a dedicated,awesome place special thanks to Krishna and team

Vi
Review №41

Had a great experience at Tafe Skoda service centre today ..Best service centre for Skoda at Bangalore now..very happy about the support and service too..I heard the new management is doing a good job for the past few months..Hope it continues..I used to always tell my friends that the after sales service is bad for Skoda..Happy that now we have a good service centre ..

Ha
Review №42

Service was good. Staff and well informed and well behaved

Ba
Review №43

Good receive and good service

Pi
Review №44

Not as expected from a brand like Skoda . Hidden charges are just too much

As
Review №45

Excellent service by the service center. Service advisor Akhil was very knowledgeable and very friendly. Stuck to his commitment. Delighted with his service

An
Review №46

It is good... approach road is a little problematic.

Sa
Review №47

Good service, they listen the problem, maintenance is good..

Ba
Review №48

Good service and nice atmosphere thanks to krishna and team

Ni
Review №49

Wonderful experience my service advisor MR Manju

m
Review №50

They really are very customer centric and helped us during our breakdown issue during trip to Karnataka. Really appreciate the quick response and turnaround time. With in an hr the service was completed and we could continue the journey. Hats off to Krishnan & Team

Mo
Review №51

Wonderful experience from tafe access Bangalore special thanks to krishna and team,

Ra
Review №52

It was nice experience and good service done by Tafe Service Center,Chikkabegur.All my queries and issues related to car were sorted out. I recommend everyone to opt this service centre for their skoda cars service..!

Sh
Review №53

Excellent experience, highly technical and courteous team to handle all aspects of your requirement. Krishna was of great help and fantastic support for this good experience.

sa
Review №54

Good work by Mr Praveen. Given excellent response and completed the work on time. Please keep the same work. Well done Mr Praveen.

vi
Review №55

Nice experience with Tafe access

So
Review №56

Timely delivery of the car as promised.Friendly staffKeep up the good work!Thanks to Krishna and team

RA
Review №57

Praful is good and professional advisor. He explains customers about the service with all necessary details. Gave my car for service and they did a good job.

An
Review №58

Karthik from service and Guru from body shop has given good support while I had got service from tafe acess. Friendly staff

Ar
Review №59

This is how they deliver your vehicle, dirty/uncleaned.Unhappy, bad experience.

Ro
Review №60

Pretty Good Customer Care and Great Review

He
Review №61

Mr. Praveen.Thankyou very much for your assistance.You were a good host and good brand ambassador to Skoda.Hemanth.

Sh
Review №62

Excellent service and great support.I am very much satisfied with their service quality. Mr.Manjunath N has incredible knowledge and provides excellent support for all our requirements.

Vi
Review №63

Excellent service, friendly service advisors and very responsive management. One place you trust for your skoda

Ha
Review №64

Had a very best experience in Body shop, quality of work done, on time service #special thanks to Mr.Asif

Ma
Review №65

I am so happy and thanks to Megha CRE for resolved my issue with kind and respect.

Gi
Review №66

Very good service, very professional, thank you tafe 😁😁 Krishna and team very good work please keep it up

ma
Review №67

Great experience frm manager krishna nd co team.....

Pa
Review №68

Service and delivery was timely and as per schedule. Prompt and friendly representative Mr. Praveen. Highly recommend!

ka
Review №69

Good service and nice experience from tafe team thanks all

Ra
Review №70

I went to Tafe today, 6th June 2020 to get the ORVM of my Octavia replaced. I met the advisors Amudhan and Praveen - they were very professional - advised me on the process and estimated time taken; I was made to wait in the customer lounge and they came back with a smile and handed the car keys in less than half an hour! What a delight. I have to say, Tafe Bangalore is the best dealership and service network in India. Service advisors Amudhan and Praveen need to be complimented for their excellent customer service. Thank you to both of them!

pa
Review №71

Attitude of the service advisor Mr. Praveen and other staff members were appreciable and they are very cordial and cooperative.

La
Review №72

Excellent service by Mr. Karthikeyan. I recommend tafe service to my friends

He
Review №73

Happy with service qwality jobdone by tafe thank you Arun and team

Ka
Review №74

Good job done by Krishna sir and team.Happy with the service..

SH
Review №75

Good experience with skoda service...Tafe access...shankar and team....

va
Review №76

Dont follow this. Wrong address and destination.

Am
Review №77

Most impressed with their professional and courteous approach. I had come from Indiranagar for some minor work on my Octavia. I interacted with Mr. Kani Amuthan and Mr. Puneeth. Both of them ensured I was in and out in 45 minutes !!! I have dealt with 3 other car brands in the last 20 years, but, never received such customer focused service ever. Great show guys. Keep it up !!

Sa
Review №78

Happy with service.. quik response and qwalitywork thank you arun and team

sw
Review №79

Every aspect was good except car parking for fly away customers of other car brands. More discipline in login time hence appreciating customer time need to be considered.

Br
Review №80

Akhil from Tafe Access is excellent as a service manager and he has helped me in getting the right service. He was very prompt and explained each and everything clearly. The expectations were very clear and the timings are perfect. Thank you Akhil and Tafe for all the help

Ar
Review №81

Really happy with the service team. They turned out to be the best in terms of service and timely delivery.

Ir
Review №82

Happy with the excellent service.Thanks to Mr Surendar dhami for his good job.

Ga
Review №83

Well, there is no other alternative considering there are no other service centres across Bangalore. They are definitely trying their best and seem to have embraced technology well. Waiting time was high but the service advisor was knowledgeable and did a good job. It is quite far for people in North Bangalore so I hope they open another centre soon.

BA
Review №84

Mr.Praveen did a good job, nice experience with Tafe Skoda Kudlu gate branch

An
Review №85

Very good service given by Mr. Praveen and tafe team thank u.

Vi
Review №86

Well serviced car. Highly Professional service from Praveen. Thanks to Tafe acces.

Ar
Review №87

Excellent customer service, very good experience,Mr Praveen Kumar TS has been extremely helpful and efficient,he explained everything thoroughly and did a wonderful job, thanks

GO
Review №88

Excellent work done by Karthik poojary .Timely delivery of vehicle.Happy with the service thank you.

Ki
Review №89

Praveen was helpful in explaining all the things and getting it resolved, thank you.

vm
Review №90

Happy to have my car service at tafe access and thanks to Mr.Sanjeev, Guru and team...keep going...

Aj
Review №91

Mr. Praveen service advisor was very helpful and got my vehicle serviced well and within timelines promised very professional.

Mi
Review №92

Good job i mhappy with srivice thank u mr.praveen

So
Review №93

Poor servicePoor communicationVery very negligent attitudePlease dont leave your vehicle hereIts better to get it done from some Salim bhai or maamu ki garrage in Shivajinagar instead of these daytime looters

Ve
Review №94

Nicely explained the work has to be done in the vehicle by Karthik poojary.Happy with the service.

Sh
Review №95

Perfect explanation of job need to be done on the car explained by karthik poojary and timely delivered the vehicle happy with the service.

Je
Review №96

Really appreciate the effort and time put in by the service advicer Mr. Akhil. Thanks buddy!

Ra
Review №97

Excellent service experience at Tafe Access Bangalore .Thanks to Mr Surendar Dhami.

Ra
Review №98

Good job done by kartik poojary thank you.

Bh
Review №99

Excellent service experience at TAFE Access Bangalore.Thanks to Mr surendar dhami .

Ma
Review №100

On time delivery by Karthik krishna poojary.Happy with her service.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:No 919, Bharani Industrial Estate, Chikkabegur, Kudlu Gate, Bengaluru, Karnataka 560068, India
  • Site:https://dealers.skoda-auto.co.in/skoda-service-centre-tafe-access-ltd-car-service-chikkabegur-bengaluru-68307/Home?utm_source=locator&utm_medium=googleplaces
  • Phone:+91 93846 97317
Categories
  • Auto repair shop
Working hours
  • Monday:10:30AM–6:30PM
  • Tuesday:10:30AM–6:30PM
  • Wednesday:10:30AM–6:30PM
  • Thursday:10:30AM–6:30PM
  • Friday:10:30AM–6:30PM
  • Saturday:10:30AM–6:30PM
  • Sunday:10:30AM–6:30PM
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Payments
  • Google Pay:Yes
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