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Advaith Hyundai Service Center, JP Nagar
No. 56, 1st Main Rd, Sarakki Industrial Layout, Dollar Layout, 3rd Phase, J. P. Nagar, Bengaluru, Karnataka 560076, India
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Ma
Review №1

First thing first. If you are here for free service you will be given the lowest priority as they can. But this is not the only problem.The whole story starts on 4th Oct when I visited this place to service my CAR. The service adviser has given me a verbal estimate of 4.5k to 5K. When insist on the breakdown he gave me the estimate of 2.4K. But time schedule was not fitting with my plan to cancel the service that day. After 5 days today on 9th Oct, I book the slot to avoid the delays and went to this place again. The new adviser assign to me and he gave me the new estimate of 2.8K. I quickly compare both of them (The old one and new one) quickly and noticed the price of the air filter and AC filter was higher side. I ask for clarification on the same by showing them 5 days old estimate there was no clear answer on this. It took more than 2 hrs just to check the actual price of disputed parts. There 2 things either they dont know the correct part to used for CAR or they just billing extra. Both things are not good for customer. I was wondering if I would have not asked them about this I would end up paying more.Few more things, They will insist to put so called synthetic oil and charge you almost 2k extra for it. Do not falls in this trick. Google it little bit on this so you will understand this all this scam.

As
Review №2

I met with some of the most professional and friendly service personal in this station. Im happy with the service and would definitely visit again for any Hyundai service needs. I liked their honesty and fair pricing.

De
Review №3

Changing the rating after Suma from customer service called to address the issue. The Service technician, Kiran and Suma from customer service understood the problem and know how to handle it. But not the service manager, Girish. Sincere advice to everyone is to go on a test drive before taking delivery of the car after service.I had given my car for service. After I picked my car after service and drove for about 3kms, realized the petrol is leaking! Drove back to service center and realized that in about 6 kms, half tank of petrol has leaked! They have damaged a pipe during the service and refused to take ownership for their fault. The Service Manager has no sense of customer service.

sw
Review №4

Employees are very good customer friendly but very pricey

As
Review №5

Went on a Friday morning after making an appointment for my 10K km service. Not much rush around 11AM. Immediately an SA was assigned for my car. Tilak, SA was very polite and listened to me patiently. He was also very transparent about the oil changes, filter cleaning and changes. I requested him to do only the required service and not add any additional items. He kindly obliged. Tilak was also constantly sharing updates with pictures over whatsapp. Got the car back around 6PM same day in good condition. Body wash could be slightly better, water droplets dried up the glasses. Otherwise, a very satisfactory service.

Dr
Review №6

While I have been getting my Santro XO serviced at Advaith Hyundai Service Centre, Sarakki layout, J.P. Nagar for the last 15 years; it is during my last visit this week that truly made a difference. Under Mr. Bheemanagouda’s guidance they ensured that we got support from the Insurance company which took care of almost 75% of the cost of body repairs. I sincerely thank him and his team for the wonderful experience that I had. Wishing all the best in your efforts to provide service that delights the customers.

Pr
Review №7

The only reason I give my car for service here is due to Mr. Gangadhar. Hes always been very professional and diligent with his work. Additionally, the service center is always surrounded by smiling employees who take care of all the needs/requirements ensuring satisfactory delivery of the vehicle.

An
Review №8

These guys rob the customers in the name of service and God know what they have done to the vehicle...very expensive with no value for money and no proof about the work done except for a page long bill...ridiculous....

Ha
Review №9

Used to be more customer friendly. Now its mostly people frowning. Dislikes.

Yu
Review №10

I dont think they have skilled people working in service station for solving problems in Vehicle.I had a alignment issue with my grand i10 sportz, showroom people took 1 week of time and said thye cant able identify the issue, I had 1500/- fuel in my car when they handover to me fuel indicator was blinking they said like they went on many trials due to which fuel becomes low in my car.And then they suggest me to go Vijay alignment center and submit the bill for claim.Now you just cant believe it Vijay alignment center did it infront of my eyes within 30min. of time, I am just wondering this small issue they cant even figure out in a week of time what they will do actually when we give a vehicle for service, I believe only oil change and body wash in various price segments 😆Why am I writing this review :: after all the struggle I went back showroom to say issue got fixed, then when I was entering to service station found technician and I just lift my hand said hi to him he just turned off as such he didnt notice me🤭Now I had big question, how can we relay on this kind of service station for any major damages happened to our vehicle??I am expecting good answer from hundai brand who is authorising this kind lacking skills service center🤞

Fe
Review №11

Service advisor Shiv Kumar was very helpful, and also very efficient. Car was serviced as expected and also the turnaround time was quick. Excellent customer service and the service details were very transparent.Advaith Hyundai is the best in sales & service !!

Sr
Review №12

Very Excellent service I am leaving the vehicle from past 8 years to this place I recommend all my friends to this place. Mr. Gangadhar is a regular service advisor he is servicing my vehicle at reasonable price.

sa
Review №13

Mr. Ashok helped me a lot in arranging the parts on time & the service centre cooperated very well in getting my vehicle service. It is a excellent place for Hyundai Vehicle service.

Pa
Review №14

Advaith Hyundai j p nagar is the best service to the cars and they take care of the car good response and low cost good maintains keep going like this thanks to advaith Hyundai

Ma
Review №15

Service was really good and executive Gangadhar is knowledgeable person and explained well. Altogether good experience

Vi
Review №16

Having good knowledge and was able to fix the issue on time, please do visit this service centre.

ka
Review №17

Pathetic customer service. Prefer buying the car in some other showroom!!!

Ha
Review №18

Changed from a 5 star to 2 star.......breakdown on a highway the very next day of a paid service.

Me
Review №19

Excellent service by advaith Hyundai JP Nagar team very good and low cost price service

su
Review №20

Had a very good experience , especially Mr Tilak was very helpful and solved all the issue.

KA
Review №21

It is the best place to my vehicle service at low cost maintenance,,Service Advisor Mr. Gangadhar is the best person to advise for service

Gu
Review №22

Everything was completely organised ( right from booking the service, sending the confirmation message, reconfirming the service etc...). When I entered the service stage, all Covid 19 protocols were perfectly followed. Separate PPE kit used to sanitise my vehicle before being touched by service advisor. Complete job card is automated and vehicle photos were taken and all challenges documented. The best part is that service advisor ( Mr. Harish’s) kept on sending constant updates on sevice progress along with actual photos. That was awesome. Finally vehicle was given to me exactly at the promised time. Fantastic experience and I encourage all Hyundai owners to use this facility at JP nagar, Bengaluru

Ba
Review №23

I stay close by so I chose to drop the car myself. I had pre booked an appointment with Thilak. I must say, ever since I’ve bought my car I always get it serviced here and only under the supervision of Thilak. He is simply amazing when it comes to service, support and answering your queries related to the expenses. He does not push you for unnecessary services like other advisors. He suggests you only what is necessary given your car’s current condition. He delivers the car on the promised time and in the promised condition. His estimate on the bill is always accurate. The staff here is very courteous and professional. The wait time and paper work is minimal and to the point. The service quality is simply amazing. Over all, I am very happy with their services and especially Thilak’s. Kudos to the team!

De
Review №24

Service was on time. Though the part, which they had ordered for my car was delayed but service executive was very polite, responsive and resolved any query I raised. Overally it was very satisfactory. Thanks Hyundai.

Ak
Review №25

Good Service will be done for Hyundai Vehicle,Managers and Advisors are good.

Am
Review №26

Horrific service by the team at Hyundai service centre in JP nagar , my car was firstly not delivered on time, not cleaned , and delivered in a dusty condition . The first thing when you look at the car after its serviced is how clean and tidy it looks from the outside. After you drive the car for a couple of days you would know if its serviced well inside. I repeatedly informed the advisor to check before delivering the vehicle, they dont pay attention to any of your concerns seriously. I reported noise from the windshield , nothing was done to fix it , its even more worse now, i dont know what else is having a problem. They send you some pictures when the work starts , that this & that part is damaged and has to be replaced, just to let you know that some work is happening, afterwards nothing. Their representative said they would deliver at home at no cost , but charged Rs 245 as car drop off charges and distance fee. In the name of brand they charge heavily and loot customers , will not recommend car servicing at this service centre.

Pr
Review №27

They will charge you more if youre not aware. We were quoted 30k for a simple repair without even looking at what the problem was. After a lot of negotiation they did it for 4k. So be careful.

SA
Review №28

Youre car is taken with care at the time of service... every process is updated to you time to time. Quality assurance

Ma
Review №29

Advaith, J P Nagar is having very good team. Service advisors have a good knowledge and handling customer in a very professional manner . The estimation given to actual is almost perfect. Very much supportive and any issues even after service is taken care and addressed quickly.Even GM of the Advaith service personally call to customer and take feedback on the service.Overall I am very happy about Advaith J P Nagar and not seen such a good service in any other Hyundai service dealers other than Advaith. People can trust the team.

Su
Review №30

Hi Sir,This morning I had sent my car for service to Hyundai service centre at JP Nagar.Mr.Manjunath had come to collect the car. I had left my bag with wallet in the back seat.Mr.Tilak your service person called me and told me about it.He also told me not to worry and he would keep it safe. I later went and collected it.I am deeply grateful and thankful to Mr.Manjunath and Mr.Tilak for their responsible behaviour. People like them are hard to find !My heartfelt thanks to both of them..RegardsSujatha Srinivas

Ak
Review №31

Better Service, Manager and Advisors are Good.

As
Review №32

They do not even have basic spare parts of their top selling models. They charge multiple labour charges for the synchronous jobs.

Ma
Review №33

Adavaith is the no 1 service center in bangalore ..best service manager is Mr Rajendra sir

Sr
Review №34

Mr Bheemanagouda was very helpful in taking care of my vehicle.

Ro
Review №35

Fantastic service experience!Recently visited this service center regarding an issue with my Hyundai Venue door interiors. Mr. Kiran provided an excellent customer service with regular follow ups and ensured my concern was resolved.I highly recommend Advaith Hyundai Service Center, JP Nagar.

ha
Review №36

They were extremely professional. Fixed an extremely complex problem with my tire with ease.Their servicing has been extremely professional till date.

SA
Review №37

Guys customer feedback is there and very good service given by the staff👍👍

ro
Review №38

One of the best service centres of hyundai in INDIA. Theyre honest and very professional unlike maruti. One thing is the cost is high here compared to maruti and other brands.totally worth the money. Their service quality is simply superb. Mr kiran was kind, helpful and patient enough of all the questions regarding my vehicle. They know how to take care of our cars. Im very happy with the service and definitely i would recommend to all my hyundai friends.

Pa
Review №39

Advaith, J P Nagar is having very good team. Service advisors especially tilak having a good knowledge and handling customer in a very professional manner ,very much supportive and any issues even after service is taken care and addressed quickly then and there itself..

G
Review №40

Girish is one of the very best managers who has been handling my car services diligently. The service is always on time and with utmost care.

Ro
Review №41

Mr Tilak was excellent in understanding the problems and is the best person Ive worked with across different service centres

Si
Review №42

The staff here are so nice and helpful. And they will promptly remind on service due dates.

YU
Review №43

Value based services to suit customer needs

Ra
Review №44

Very attentive and swift service by service advisor Tilak. He really helps with right guidance the vehicle issue, its ETA for resolution and gives evaluation of repair costs correctly.Overall happy with the service :-)

ch
Review №45

It was an excellent service experience. The head manager Mr Girish was very kind and helpful. He fulfilled what he had promised before time. Kudos to him and his entire team.

sw
Review №46

Please call before you collect your car, otherwise they will make you wait. Overall service is good.

Ab
Review №47

Very cooperative and friendly staff.Best quality service provided.Much appreciated.

Pr
Review №48

Excellent service! Very professional in handling pickup and drop of vehicle. The service executive Harish Poojary assigned to my car was thorough in explaining issues and kept me in loop while changing worn out parts. Harish was very transparent in conducting the whole process and constantly shared pics and videos of every work that was taken up throughout the day. I received the vehicle on time. I am very happy with the service provided and strongly recommend Hyundai JP Nagar service station.

Ra
Review №49

Good service provided but bit towards higher end in-terms of billing.

sa
Review №50

Extremely happy with the service and experience . Mr. Harish was knowledgeable and friendly. He updated me with each and every single thing with photos during service and he understood my car problems very well and did service very well. After service my car looking amazing like bran new car, Thank you Really appreciate it . I am so happy and I would strongly recommend this service center.

ab
Review №51

When I met Kiran and told him the problem... He discussed with me in a professional manner and helped me really well. The service provided was very good. Thank you !

Pr
Review №52

Extremely professional. Quick resolution to problems. Special thanks to Tilak.

Si
Review №53

Service done very well.. HARISHA has taken personal care and ensured car was sanitized before n after service. He also gave me regular updates on whatsapp about service. Satisfied!

Sh
Review №54

Excellent service experience

ma
Review №55

Had very good experience when I got my car serviced at Advaith JP Nagar.Very supportive staff and Service Managers.Hygiene and social distancing in this covid 19 situation is very well maintained in the service center.Kudos to the efforts for Advaith JP Nagar....

Sa
Review №56

I have to thank MR. HARISH service advisor, Really impressed about taking care of my vehicle and suggestions given about the maintenance.Top class service done.I suggest my friends and family to visit and consult Harish for the service.Thank you so much.

Kr
Review №57

Service done very well.. HARISHA has taken personal care and ensured car was sanitized before n after service. He also gave me regular updates on whatsapp about service. Satisfied

ar
Review №58

Had a great experience. Supportive and friendly staff👍🏻

Sa
Review №59

The service personnel are friendly and a good job done.

He
Review №60

Thanks to the professionalism of Mr.Gangadhar. He never fails to impress. He is calm at all times and addresses every issue. He answers your calls off work and helps too.Special mention about the technician Nagaraj. I had problem with the wiring in the car once and battery draining out because of it and reached the service station to check for help and was closed. Mr.Nagaraj who was around out of his work hours came to our rescue and fixed the problem using torch light. I can’t thank him enough for going the extra mile.

sa
Review №61

Service is very well... i am really happy ....HARISHA has taken personal care and ensured car was sanitized before n after service. He also gave me regular updates on whatsapp about service. Good..

Sm
Review №62

Thank you for a very good service, complying fully with the present covid norms, and for clearly identifying the issues and attending to them professionally.Special thanks to Harisha Poojary for his courteousness and a through job done.

Pa
Review №63

Mr. Kiran is the best advisor and I am satisfied with the service done on my vehicle. Sanitization process is following in the workshop. I will suggest to friends and family.

Di
Review №64

One of the worst service centres ever in all Advaith Hyundai service centres- Please don’t even think of this service centre.

Sh
Review №65

This has been my usual service center and I have always had best of the experience coming here. My service advisor Thilak, has been my go to person for any issues and he has been prompt in helping me solve them. Highly recommended.

sa
Review №66

Friendly staff and well experienced. They seem to understand the problem and also will ensure all questions are duly answered.

Ra
Review №67

Mr.Robin DSouza is the best service advisor and I am satisfied with the service he has done.and he never fails to give regular updates on my car service..

sk
Review №68

Quality service provided, asking with maintenance of hygiene keeping in mind the covid. On time delivery. - satisfied customer.

va
Review №69

I just went one small issue, advisor helped me immediately and solved the issue within 5 minutes. Very good customer experience.

Kr
Review №70

Extremely happy with the service as well as the experience . Mr. Harish was knowledgeable and friendly. Understood my car problems very well and did the service very well. Thank you sir. Really appreciate it . I would strongly recommend this service center

Ra
Review №71

I am very happy with service, MR Harish was very well taken care of my car by giving regular updates on my vehicle service and Sensitization process was very well Maintained in the service center. i Suggest all my friends, family members & colleagues to visit this place compulsory for service.

GV
Review №72

Apatti from very good service , I found excellent Professionalism and human touch of Mr.Bheemannagoudar , manager and regular good updating by Mr.Siddesh. I wholeheartedly award a Five Star trading.

Ma
Review №73

Good service.. Advisor Shivakumar Bm take care all the process smoothly and help In providing good service.

Di
Review №74

Good service with better ambience.Especially Mr. SHIVAKUMAR BM doing great in understandings the problem and providing proper advise

bh
Review №75

I visited the center for an issue with my cars engine. The rats had cut the compressor wire. Mr.Rudresh attended my car. He was very courteous in letting me know what the issue was and fixed it quickly. No wonder they have 4+ rating. Keep up the good work.

ka
Review №76

I had great experience with Hundai and service advisor called Kiran who helped me a lot to find better deal. He is very friendly and accomodating.Very happy with the service what I have got.Thank you Hundai and Kiran .... We will be back.....

Ra
Review №77

One of the best service I got for my car till date. All credit goes to Mr. HARISH POOJARY. He was so professional, was able to fix up the problem on time n neat work n very polite. I Wil highly recommend advaith hundai service centre JP Nagar.

Ku
Review №78

I am very happy with service, Mr. Tilak was very well taken care of my car by giving regular updates on my vehicle service and Sensitization process was very well Maintained in the service center. i Suggest all my friends, family members & colleagues to visit this place compulsory for service.

Ke
Review №79

Good service provided by Advaith Hyundai, J P Nagar, special thanks to Mr Kiran who attended the vehicle with great professionalism rectified the fault well beyond the expected time.

Ka
Review №80

THE AWESOME ADVISOR IS MR. GANGADHAR, THE SANITIZATION PROCESS FOLLOWED TO MY VEHICLE BY HIM WAS VERY IMPRESSED . AND I WILL SUGGEST ALL FAMILY AND FRIENDS

Ya
Review №81

Good customer service. Really satisfied.

As
Review №82

Im reducing a star because they put an Advaith Hyundai sticker on my car without my permission. I didnt buy the car from them, just took it there for service. Im happy with the service otherwise. The customer service executive was courteous and he took care of whatever I asked. Estimated cost was broken down and explained properly. Pick up and drop facility is available and you can pay by card during drop too. They charge for updating the map software in the car GPS unit which I found odd. Oh one more thing, the tablets they use to record customer data and enter servicing details are ridiculously slow. It wastes valuable time. Please upgrade those pathetic tablets.

TH
Review №83

Im very happy with the service provided here. Mr. Ajay, Mr Prashant and the technicians were very professional and resolved the issue that I was facing. They paid close attention to hygiene.

ma
Review №84

Mr. Thilak did a fantastic job, very happy with the way he take care of the car, addressing all my quiries. In this covid time he and his team took care of safety of everything, a proper sanitization of the vehicle as well

Ta
Review №85

Service done very well , gangadhar and siddesh taken personal care and ensured car was sanitized before and after service. I am very thank full to them and advaith group

pa
Review №86

Good service center Thank you Jp nagar Team spicel Thanks MR Gangadhar

Ha
Review №87

Had very responsive response from service advisor (Tilak) and he explaining clearly on the issues

HA
Review №88

Very good service, service representatives are very friendly and about service update with whatsap updation, and they Takecare our vehicle with sanitizing before receiving and after service

Ar
Review №89

My vehicle was serviced by Mr Robin, He guided me in right way for my vehicle service. Ms Manjushree reminded me for service & explained the sanitization process followed in workshop for vehicle service the same was followed. I am impressed with this & sujested my friends & colleagues to JP Nagar Advaith.

fa
Review №90

Very good service center although located on a crowded main road. Service advisors here a good and appointments can be scheduled. They look after you well. The waiting room is a bit small but good. They also serve tea/coffee while you wait. Only issue I face here was high costs of service and it can be bit a less.

Vi
Review №91

I often go for long drive , when ever I got I visit there and do a detail check up to make sure me and my family have a safe Journey.Response and support I get from here is awesome and they do detail check of vehicle and make sure the same is complete fit that too free of cost.Keep delighting customers like this thanks

An
Review №92

Harish & Siddesh from the Service and Bodyshop teams are very helpful and have always have made sure that all my issues are resolved first time...most importantly they know all the aspects of the car very well, which is very rare now a days...Thank You...

Ve
Review №93

Very good approach decent explanation about the issues very professional work and timely delivery overall l can happily give five star rating to Mr Harish.Thank you

Na
Review №94

Mr harish is a good advicer he suggested me about vehicle service very well ,sanitation prosses very well. Miss nischitha allso helped me in insurance renewal i suggest my friends to this place

JA
Review №95

Robin has taken care of my vehicle.car was sanitized before and after service.excellent service job done by robin.

*T
Review №96

Service Manager Mr. Girish is technically very sound. Diagnosed quickly and resolved the problem. Excellent Service team.

He
Review №97

I was traveling to home town with my family at 7PM there was breakdown in my car, but the service showroom will close at 6.30 but when I requested the technician they stayed till 8 to get my car fixed.Thanks for those people who help when really needed.

Ra
Review №98

Wonderful experience and quality staff, they were very patience and solved all the issues

Su
Review №99

Very good experience in JP Nagar advaith Hyundai team co ordination they are taken more care in this covid precautions and sanitization also thank u very much team players

Gr
Review №100

CRM could have done better. The sales person was really good she helped us though the entire process very polite. However the experience could have been better only if the CRM was a little polite.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:No. 56, 1st Main Rd, Sarakki Industrial Layout, Dollar Layout, 3rd Phase, J. P. Nagar, Bengaluru, Karnataka 560076, India
  • Site:https://www.advaithhyundai.com/
  • Phone:+91 98807 33660
Categories
  • Auto body shop
  • Auto auction
  • Car service
  • Auto painting
  • Auto repair shop
  • Car dealer
  • Car factory
  • Car wash
  • Hyundai dealer
  • Repair service
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
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