Itz very worst service... Today Im taking a duplicate Sim for my very urgent requirement... But after 8 hrs , SIM card is not activated.. Im just contacted customer service.. they said to me the shope employee does not send requested for duplicate Sim activation .. actually itz very easy process but they will not responsible for their work.. Im very unsatisfied with this outlet.... Bad service 😡😡😡😡

I found the staff very helpful, especially Mr Vijay the store in charge was very approachable and guided me at every step.A special mention of their executive Ms Tanu, who has been very helpful and supportive throughout in getting my problems resolved. Vodafone will do well to acknowledge her outstanding handling skills in customer support.

The interior design is quite modern and open. The only reason I am putting up this review is that I liked the interior design a lot. Regarding the service, I am sure its just like any other service center where they cant do much and most of the resolution is done by system or out of their hands. Compared to any other service center, they do stand out and follow 1-1 agent customer mapping based on tokens. Yes, you should get the token as soon as possible to save time.

The store is very well organized. It has multiple counters and the staff is generally curtious. They follow the Covid guideline with respect to the social distancing but lack temperature checking and hand sanitizer

Current situation store will be opened from 8am to 10 am. I was trying the stored at Indiranagar and jeevan bhima nagar even the VI app is not updated properly. And no one gives proper information from customer service. Atleast a Request is to update your application will be easy for people who know to access. And keep a proper phone number to reach the specific stores.

My initial experience was good. Got my request done in minutes.

The worst service you can get pls dont visit this store.I was attended by Rupa and she dragged my request for more than 45days post which they stopped responding to me....Simply pathetic service there is no timeline followed by staff to resolve the query they will not do anything and tell customers they are working internally...

Very arrogant ppl. They give wrong inform and charge for sim replacement . While customer care informed no charges. Dont have decency to explain to customers.

Worst service from Mr. Mohan taken sim from koramangala store after 8 days also no activation on sim we are calling mohan he is disconnecting call i called him more than 30 times im thinking now why i choosed vodafone

There was a significant wait time to get things done.I had to wait for over half an hour just to get to the Vi representatives.The representatives were helpful though.I recommend visiting the Koramangala office if it is possible to couple it with some other activity there

Worst worst worstI recommend not to visit this Vodafone store instead visit any other Vodafone store.

Close the store if you not able give the good service

Its Bater Btm store

Only stores and staff well organized. But network is worst. What is point when network is not upto the mark which shown in ads.

Safety concerns for covid is followed perfectly 👌 very helpful and prompt staff 👍loved their services

If we go ones ,we will go again and again. the problem wont solve

Worst nd waste of vi services...better to shut-it-down....i will give -10 star rating thisWaste vi services

Minus 10 stars if possible. Not Helpful Staff, dont know Customer Service, dont have the basic Etiquette.I went for SIM exchange, gave me a SIM that does not function. Waste of time.Stupid Staff members, do not know the procedure, so did not guide is the conclusion.

Arrogance at there best, I have been here multiple times but never saw rude talk of executives ,today the rudeness at there best. Worst service after Vodafone to vi....they dont fit for 1 star also

Neat and clean highly appreciated and smart working system these guys had got

The customer service is the worst. And the employees dont know the post-paid plan tariffs and gave wrong information and I need to pay extra money for that. I kindly request if you guys have a choice please visit any other store.

Wast office no proper service falls comment for coustmer

Worst store I ever seen and work customer service they given to customers

Very worst service.. Very arrogant executives.. I went there for migrating postpaid to prepaid. gave wrong information.. not even deserve single star.. they sit there to fool people.. makes to roam several times for single work...

Not a good service wast of money and time

Worst experience ever.The Staff doesnt know what they doing. They tried to upgrade my idea sim to vi. My old sim got deactivated during the upgrading process but my new sim never get activated. They made me go there more than 7 times but no use. And they test your patience during processing by doing silly things with their co work or cellphones. AND SOMEONE PLEASE TEACH THEM TO WEAR A MASK IN PROPER WAY. #vistore #koramangala #vistorekoramagalasucks #vi #bengaloure #vibegaloure

A really good experience with them

Very very good scams in bill last 3 months I am getting bill of 1000 extraNo proper solution till date I am calling vi person also not receiving any call and telling to pay extra money

Im not reviewing in this store Im doing in general ..... This is one of the WORST IN WORST network provider ... Data well never work when its needed even Im city especially for google map while traveling Im the city ..... And never except top pick the call inside the house ... When you get a call run out top pick the call.... I think VI is thinking its mobile right sip let them run out and talk its not a landline to pick the call inside 😓

Some what better experience

Vodafone customer care store in kormangala. Take token once you enter inside. A good place to know about their plans and subscribe to their service. Parking space available.

Good service and polite staff.

Disappointing service. Prior to any process or recharge they never give proper information.

They do not have customer friendly policies at all

Very helpfull

Zoo Zoo lovers place... Im also a Vodafone User.Employees are politie and helpfull.

Good service helpful person

Polite staff. No crowd. Excellent service

Cant contact the store. As a costumer I dont have any access to contact them.

Visiting the store for the last 3 days to get my mobile number which was on safe locker released... pathetic service provider..not able to reinstate my account till now..friendly staff...but they are not able to do much on this god forsaken company...

Supportive and quick customer service.

Staff is friendly nature but some employees need to improve there knowledge on work

Very good service

Good customer care

Worst Customer service.... (Shakti)I just asked about why the previous recharge was not reflecting for my number.... The executive told the Sim was not active and it will work only if recharge 249inr is done, and the worst part was they asked us to Google pay to the executive, of course we did believing it, something which they had fixed in the system for free !!!! Later I thot the Sim was working fine and went back and when browsing I realised that the recharge they said they did for 249inr was not reflecting, since I cldnt get back to the store again, I had to call the executive whose number I used to Google pay, AND THE STORY WAS UPSIDE DOWN, first we do a 50inr recharge and then 200inr, there was system issue, il Google pay u 200inr back mam... What if I cldnt get back to them? And what about the 50inr? Worst experience!!! If you dont know the issue or if they are not paying well... Vodafone please have a check !!!

Located in Koramangala 7th block. Not happy with the service. They dont really bother about their customers. Hope the management looks into this.

For thiz store star rating Als wast

Very bad response if you want to shift from post paid to pre paid

Miss guides the coust worst service

Very worst service , especially dont meet madam roopa at D Counter.

Prompt service. All precautions observed .They have parking for two wheelers

No parking around this place... The service has also gone down...

Mixed feelings. Being here for the connection. Which definitely is the only good connection in my part of Bangalore. But they make you run around for the paperwork which sadly is online. They later didnt upload my details due to a snag. Tried contacting them. But couldnt get their store number. Tried Vodafone helpline- they wont help. Enter if your need is more than their mixed service.

Very bad experienceVery bad

They know how to trouble customers. The minute you want to move from post paid to pre paid they would ask for all unwanted papers. They seem to be just passing time and not wanting to help anyone. I have had my patience with Vodafone for a very long time. But now porting all our numbers to other service providers. The customer care service in Koramangala is the worst I have ever seen. Happy not having to come back again.

Worst ever experience

Since from one month am going to VI store to convert postpaid to prepaid, still no response

What else but mobile connection.

Great customer service, the associates are very knowledgeable and help out quickly

Was in a hurry, came here for AADHAR card linkage but the representative was more bothered about trying to convince me to take a post paid plan. What time wasters.

Staff are polite and helpful

Bad service no proper solution with them

Good place to be at

The Vodafone company claimsHappy to help.Yes,They are..

I have been to this store a few of times. The staff treat you badly. They try to fleece you as much as possible, the way they talk and behave gives you a feeling of second class citizen. They probably think, as a customer you do not know anything and that they can tell anything & get away with it. I wish Vodafone looks into these and take appropriate action if they want to retain their customers.

Interacted with RM Sangeetha, really expedited the matters and got resolved. But there was another guy who was really arrogant and shouting to a customer. Really really bad.

Very good maintained showroom, care of customers, quick service, Supportive staff

Ses guys really bad in selling something with false promise..

Cheat executives are inside. They give wrong information Have to use the postpaid connection for minimum of 4 months when I asked to convert my postpaid to prepaid. When I asked customer care and got to know the truth (no such restrictions for converting postpaid to prepaid), they are telling customer care people are new and doesnt know the right information. I am escalating this issue. Hope the right set of people take the correct action against this.

Seamless Service by the staff , had my network queries attended to in a jiffy !!

Worst network I have seen I my lifetime

Good staff and work done effectively and fast

Very slow... Staff are at there own gossips

Customer service is well and good.

I was just 2 minutes late and the guard did not allow me inside, i was at store at 7:02PM

Worst store, please dont ever this store. They dont help you for your requirements instead they make your life even more worse. When i requested to change from postpaid to prepaid the store person refused to take my request as he said it will get rejected then i contact vodafone customer care online they helped me out. What kind of service they are providing i dont know if you cant help your customers .

There is no phone number of your store updated anywhere, this shows how customer friendly u are....

Some people are slow at their work, some are exceptional. Overall good place.

Worst customer service experience even if you ask to convert your sim card they will give you lots of offer even if you deny to take any offer still they will ask you ten times and than they will call manager and again you have explain sane things many times thats irritate you are not give a pleasant experience with this store. Store location is very good and connected so easy to reach here. Customer service is slow.

Customer service was very good and sanitizer available ,

Nicely maintained Vodafone store just opposite to Forum mall. Great service backed by good staff

Worst customer service, executive sangeetha behaves like a slum girl, do not understand how they recruited for customer service, have blocked the post paid service and requested for prepaid SIM, they have not still proceed from 10 days, I have to take leave and walk to the show room as per customer care. They do not solve anything on phone, every time we have to walk into showroom and wait for hours to solve the issue.

Better close the office worst service

Better to close office worst service

The once of the worst service provider with its worst servicesmy sim is activated post IVR verification and initial recharge is not done from the Vodafone side for which money is already paidkeeping handset and unable to make or receive callsso irresponsible people are here.

Not bad good customer service

Quick service supportive staff..

Very Bad service, they fool customers, I went there for migrating to postpaid to prepaid and made me fool that I have to come after bill generation, for that I have to wait for 20 days to bill generation and pay that bill and go for prepaid.but when called to customer care , they told me there is no such rules, I can go any time for postpaid to prepaid. they just draw money how much can customer making fool

Very bad response no respect for customers

Lines busy almost all the time, have to go through several select buttons to reach to the customer care and then lines are not available. The customer care employees are not at all a problem as they are doing their job well. The main issue is with the Vodafone service in Karnataka. You have increased the rate of any kind of service (data and call) with a poor delivery and customer satisfaction.DATA SPEED is PATHETIC and costly and also call rates have gone high.Please take a note that the service is for the people, if you cannot keep in mind the requirements of the people, work on it to make it little user friendly and satisfying.For Reference of Customer Care Service: Please refer the customer care service of Flipkart, its commendable.

Good support from the staff just went their to continue my data only connection and ended up surrendering my connection and saving about 5k a year value for money

The guys are moddy. Meaning depending upon kind of work they talk with customer. So if you are going to complain about the network, they will not listen to you. And if you want to move from prepaid to postpaid, they will behave nicely.

Well managed, quick service. Only issue is they close the place strictly at 8 and the staff here is eager to sign off for the day, though its same with all of us.

Good ambience, looks very professional but staff are in bit agitated state.

Customer service not upto mark

Worst customer service , staff not educated about the service . Rude behavior from manager Mr Tiru. Who is handling the store . If u pay to vodafone . U dont have right take any kind of services. As Vodafone customers. They dont want to listen. They only make orders and as per their own . I recharged .from online website. They blaming me. U did online. Not from the store . Its your mistake. We cant help you. Said clearly. Without verifying. Very pathetic service. From koramangala vodafone store .

Not good

Good one

Worst customer service I had ever seen.. its not worth giving 1 star .. They will never tell you clearly about the plans. They simply waits us in the store... I wanted to port to Vodafone, thank God I never did...

Some of the representatives are not very knowledgeable. Who you get depends on your luck. They have a token system which is much better than Airtel where you have to stand behind representatives and barge in when a customer leaves.