You may be thinking so whats the difference between BLK Box and Rogue? Theyre both make really good quality products and they both seem to be obsessed with black.Well simply. When ready, your goods come so much quicker despite using the same delivery service as Rogue.....and BLK Box do seem to be able to deviate from black, occasionally.
Excellent response from Christopher - speedy and accurate information made the ordering process easy. Delivery was straightforward and problem-free. Quality of the products are just top class. The sort of service youd expect - definitely worthy of their reputation
Excellent customer service and fast delivery. Quality of equipment was excellent. I purchased for home use having used their equipment in cross fit studios. Bench is really solid and easy put togeter and excellent value for money. Delivered right to my door by courier who was really polite and helpful.. Overall excellent experience. These guys have it right.. highly recommend
Great service and great quality equipment at good prices. Fast delivery. Will be ordering from them again.
Cant delivery in a timely manner. Avoid unless you like waiting for a month. Avoid!UpdateAnother day... Another failure3rd date Ive been given and 3rd date I havent received my order.Cancelled order.Use strength shop uk they use DPD as courier and have better quality products. Its worth the extra cost.
Excellent Equipment, the quality and attention to detail is outstanding.Fantastic help from the sales team and the customer service was brilliant!10/10 would recommend to everyone!
Awful company in relation to customer services.I spoke to Jordan who promised to return a call in relation the the products I had purchased, no returned call. Subsequently I had to phone back and spoke to John, who again gave me his word he would call me straight back, and guess what ?Quick enough to take payment, awful when it comes to locating my products that I’ve been waiting nearly a month for. Spend your hard earned cash elsewhere.
Quality equipment and excellent customer service.
Fantastic products and customer service - I ordered a red goliath half rack, adjustable bench, belfast bar and set of 100kg heavy duty impact bumpers. All are fantastic and were delivered well within the advertised lead time. Wouldnt hesitate to recommend this company - will definitely be buying more kit!!
Im thoroughly happy with my BLK order! Im reopening my next Gym with BLK equipment as its very well made and looks the part. Big thank you to John Sloan for his customer service - Easy, fast and straight forward ordering and personalisation of the equipment. Highly recommend.
I recently started a new job at black box and love it and the quality of the equipment they make are second to none
Easy to work with company - customer service was high value. Loving my home gym.
Fantastic kit and even better customer service. Delight from start to finish
The quality of the product is phenomenal. Incredible customer service.
New site, same friendly, dedicated team, even better gym equipment
Quality of products are excellent with fast delivery and friendly customer service! 10/10
BLK BOX equipment is of excellent quality. Great customer service too 👍
Absolutely shocking service and communication. Nearly a month for an “in stock” item to be dispatched and very little in the way of explanation from anyone. Take your money elsewhere. There is no excuses for poor communication.
Great company. Quality of kit and service is exceptional.
Great quality equipment and excellent customer service
It has been two months from the day of my order / payment. And I still haven’t seen it. I need to email them to follow up on the order, since there has been no communication from the company
Been using the equipment for 6 weeks now and the quality is second to none.(Rig, Barbell, plates, mats, storage and accessories)
Great delivery and customer service
I contacted BLK BOX about ordering products that had just returned into stock. I received a response asking for the full order details including name, address and what I required. I sent this off and haven’t received a response since. Very poor customer service in my experience.
Great quality stuff, came really speedily and really nice design. Our bench even came mostly pre assembled which was great as we nearly screwed up the one bit of assembly we had to do!
Very good experience dealing with Blk Box. Great advice and they met the deadline. The sales person was very easy to deal with. They now have a long term client.
Awesome gym equipment. Especially the bespoke custom rigs for a home gym setup
Faultess service. Sales advice was honest and helpful and delivery was on schedule. The quality of the equipment is better than anything Ive seen at similar prices
Great products, the garage gym is coming on great. Anything I needed advice on the team were more than willing to go above and beyond.
Emailed to ask about the possibility of a custom set up for a gym. That was over a month ago, still havent heard back. Clearly dont want the business and to be honest with this kind of customer service I dont think I want to deal with them. On second review equipment is overpriced for what it is anyways, so probably saved myself a lot of money.
From the product to customer service...fantastic.
Ok