Just had a lovely curry with family prior to settling down and watching England win the Euros (hopefully)! Food was amazing, service impeccable, all the staff were so attentive and patient with the kids on their own table, and I even got to keep the lovely glass pot which my dessert came in! Must admit, never had a dessert post curry before, was delicious! Thanks all at the Masoom for a great evening!
The food here is good and although I realise its Thorpe Bay, that is no need for their high prices, which I think are 15-20% over the top.
Shared a great tasty meal with family. Very attentive service, a lovely evening.
Splendid decoration and food chef thanks for the biryani and delicious chicken.Highly recommend this place masoom restaurant is the best in town.
Fantastic, lovely dinner our food was as good as always. Will be going back soon
Im writing this because my daughter didnt want to cause any issues.She said that the food was very nice but the service was appalling!...the waiter was rude, unknowledgable about the menu and didnt even know what Bombay potatoes were.....I have to say, on a personal level, Ive been to this restaurant and have had a similar experience....if the service was as good as the food Id be giving 5 stars!...disappointing!
Absolutely lovely evening great food great service
Best Indian I tried down this end of Essex. Great flavours
Best Indian this side of Bombay
Excellent customer service, specially the person Onik who was such a gentlemen and took care of us the whole evening.Food was amazing better than what I expected.My husband normally is very picky about restaurant but yesterday I was very shocked that my husband has no complaints and he left with a very big corona elbow shake .Shajna
Fantastic food, eaten both in the restaurant and as a take away many times. Moved to Southend from London 3 years ago and this is the best curry you will find locally.
Back to its best the owner sorted every thing this time the food was first class thank you Mr masoom
Come along if you fancy experiencing the least tentative service you could imagine.All the waiters treat you as if you’re asking them to sign over the deed to their house, it’s extremely uncomfortable.The waiters have zero interest in serving you and flat out ignore you when asking for extra drinks etc.When we were served our food the waiter rudely went round the table, almost shouting, demanding to know what we had, when one of our party didn’t answer quick enough he demanded answers from someone else.This is some of the rudest service I’ve ever experienced and I shall never visit again.Utterly ridiculous!
Lovely food, even accomandated for vegan food but the service was terrible and unfriendly. No smiles or checking if everything was OK. Just blank faces from people who obviously didnt want to work there!
Excellent as always
Clean v friendly staff
Very good place, very good stuff, the food was excellent. I will visit again. We went there for Valentines Day and for my birthday the restaurant was beautiful arrange with pink big balloons with nice music. It was very romantic and very professional. Thank you.
Super consistent, tasty and great service. My favourite Indian restaurant ever delivered another excellent meal this evening
Took my wife there for her birthday. Excellent food and service. Couldnt fault it.
Lovely food. Friendly service. I would definitely recommend.
Lovely food, attentive service thank you for your great service.
Used to be a favourite of ours but seems to have gone down hill for take aways recently. Tonights dal was so heavily watered down it was like a tasteless broth. Sadly wont be supporting anymore, I expect far better for those prices.
Very good
Always great food, atmosphere and welcome...perfect birthday and catch up with old neighbours.
First time at the Masoom and very pleased. Very polite attentive service and lovely food. Will be back.
Good food and good staff
Nice food,Nice people,Nice surroundings.
Excellent food as always. Very attentive and friendly staff .
The Food was nice and of a good quality. However despite the waiters seeming proud to call themselves not a cheap restaurant in the area. In such a restaurant you might expect to pay extra for good service, but we still had to wait over 1 hour and a half between our starters and main course, in just a half full restaurant during mid-week. Contrary to what the waiter said the the food was reasonably priced, but not by the time you add just a few drinks we sipped during our wait for food. The staff were poorly trained, nor that polite and seemingly wanted us to to be sat down waiting for as long as possible in order to buy their expensive drinks. When the food eventually arrived they never apologized for the delay. Our total drinks bill was more than what we paid for the food. In a nutshell this place is probably better value as a takeaway, its not too expensive if you do it that way round and avoid eating in. Youll also end up getting much better service, Im sure they can deliver a takeaway in less than 90 minutes. The management need to sort out their approach to business, train their waiters to look out for their customers and keep the kitchen on their toes, so until then Im very unlikely to go back there.One of the worst restaurant experiences Ive had in Southend for a long while and I sadly had higher expectations. Sort it out Masoom, work with your customers and youll turn a much better profit than trying to play dirty restaurant tricks!
Good value, nice food.
Traditional decor with very tasty food
My partner and I have always enjoyed are numerous visits here and will continue to dine at Masoom whenever we wish to eat out.
One of the best in the area. Excellent service, consistently good food and nice decor.
Been here once (I live over 100 miles away) and had an amazing meal, wish they were closer!
Went to eat. The waiter was very rude. The food was awful. They call it Indian. It’s “NOT” an authentic Indian restaurant. Service and food both were really bad. Will never go back here.
Lovely food and great service
Dont go there they tried to flace me tonight on the tips. And not a very happy bunch
Lovely staff good food price very reasonable
Me and my family are always let down with curry houses but Masoom is faultless. The food is amazing and it has such a lovely atmosphere, with reasonable prices. Wouldnt think twice about going anywhere else.
Lovely staff, restaurant and food well worthy of a visit. Full marks
Very quick service... Excellent quality of food... Very friendly service... No doubt they are the best in southend...
Excellent food excellent service very friendly staff.
Our local Indian restaurant. I think the food is always consistently good and whenever I pick up a take away the restaurant is always packed, which I think is a good sign.
Very good service and good food will be back for more and the staff are very friendly
Great food, havent found a better indian takeaway locally...Food is always a personal preference
Great food! Beautiful restaurant, not too expensive and I would definitely return!
I have just spent £31 on an inedible meal, the chicken has the texture of being in a microwave dry and tough. King prawn sag is a disappointment and is just swamped in some sort of sugary sauce 🤢
Always good food here, great service and a good price too.
Fantastic food. Good service. Nwabi Dhansak to die for.
Very good food and service
Our local Indian restaurant ... the best around ... highly recommend ...
Food is always fresh & tasty, thanks guys
Lovely food and great staff x
Excellent service & great food in a friendly restaurant.
I cant fault Masooms food.. great quality and good prices.. if you eat in, its what youd expect of an Indian restaurant.. muted lighting and alcoved tables affording a feeling of privacy... its certainly my Indian takeaway of choice in Southend.
Wonderful food and attentive friendly staff.
Fantastic!!!! Me and my partner went for the first time and we couldnt fault a thing!!!! Scrummy food portion size spot ont(I would rather have some left over than leave feeling as if i could have eaten more!!) Very friendly staff fantastic fantastic fantastic........we will definitely be going there agin!!
Very bad food, very rude staff, food came out cold, and again pursumed that they could take tip money without asking!! Been to better Indians in jaywick!!
Very slow service, never known a restaurant to hoover up while youre still there! (last ones there at only 11.30pm on a Saturday night!!!) not even a Goodbye from the staff and they didnt manage to call a cab ( said they couldnt get thru even though we got thru straight away when we tried!! !). And the bill was far more than we expected! Not justified at all! Will not be returning anytime soon!!!
Excellent service, fantastic meal, overwhelmed by friendly service. Not going to miss food in our next visit at Southend..
Second time been here as thought the watery sauce may be a one off but it was the same on the second time - its like a soup! Im used to the curry sauce being thicker and less oily.
The food was awful and no taste to it. Will not be visiting again.
Great service, good quality food at a moderate cost, couldnt ask for more really
Best Indian food in Southend and Thorpe Bay.
Always a good meal
Very good restaurant and value for money
Nothing beats a The Massom in Thorpebay, Authentic and Delicious food! will always be a customer.
Food took a long time, arrived cold and was overpriced
Its Nandos. What more do you need to know?
Excellent meal, nice venue.
Disappointed chicken was cooked in microwave tasteless
Absolutely wonderful
If you dont like Masoom food...you dont like Indian food! !
Decent curry house catering for the British taste buds, the Phaal is something off menu but they will make it for you then laugh at you when you’re begging for milk
Great curry house
One of the best restaurant in essex!!!!
Four star excellent.
Top end grub!
Very friendly
Great food
Nice
Great restaurant
Great food
Beat indian ever!
Great food
To expensive
Excellent
Thanks