TWO staff members are of the belief that some how they are better than the rest of us. They need to change their attitude toward some of the patients, I am speaking for me my daughter and son in law, I cant speak for anyone else but Jane and Janette need a reality check and start showing respect to all the patients not just the ones they like. If you cant say something nice dont say anything at all

Face to face appointments available if you call and talk to staff at reception. Friendly and professional staff no matter day, time or circumstances.

Russell Street Medical services provide great customer service and highly professional Doctors. Best call in advance to make an appointment! Highly recommended

Their fishtank needs a good clean.Doctors are never ever on time either.

Waiting over an hour and 30 minutes past my appointment time just because your a dr dont make you better than me

If you need a medical certificate or have a runny nose then this place is ok as long as you don’t mind waiting over an hour on average. If you need a real doctor to treat you then avoid this ‘medicare cash register’. Doctors are either junior with poor English and oratory skills or had their ability to prescribe limited by the Dept of Health. They schedule patients every 10min so it’s a revolving door medicare cash grab. If you have a real medical concern do not go here.

One of the best medical centres I have ever come across. The receptionists are bright, cheerful and efficient, not to mention patient. The GP I see, is the best I have ever seen. I cant believe it took me so long to find this medical centre.

I visited this clinic for the first time and saw Dr Monica. She was exceptional extremely knowledgeable, thorough and approachable I would recommend her to any person seeking a new doctor

On more than one occasion the reception stuff have been very rude. So abrupt, and very difficult to deal with.I remain polite and friendly, but it’s very difficult to put up with.I have therefore decided to change medical centres. It’s a pity.

Good doctors, supportive staff