The staff behaves too rude. Not at all in a customer service mode. Even prepaid sim card not available. Asks customer to wait outside shop if they are busy with their munchy meals. Airtel should seriously withdraw dealership from such unprofessional people to save the brand image .
The representative there in the so called store is too much rude...How can b a person being so rude...They just cant help,only behaving that he knows each and every rule and we dont know anything ...As such he thinks that everyone of his client r uneducated ones... Frustrated in his family life puts all of his frustration on the client
Airtel should immediate withaw the agency approval from this store, Very unethical and disappointed behaviour by service personnel, need to found any good agency and cancelled the partnership with this bogus agency
Most desrespectful Salesperson ever encountered. We went there to change our damaged Sim Card. The salespersom started quarreling with us, asking us to shift to postpaid service even for a running prepaid account, they are clearly running a scam. Most pathetic service you csn ever expect from a store.Would never recommend anybody to visit this place. @Airtel should really take some action against the people running this store, afterall its their name that is getting destroyed.
Inathical business practices, always try to mislead & cheat people.
Staff not punctual, information given wrongful.
It requires more staff as they cannot do the things in time.I went there and they made me wait for 2-3 hrs, as only one staff was there.
The people try to manipulate you but if you know what you want then its alright 😉😉
Very bad approach by the office person
My problem was solved within 10 minutes✌
Very bad behavior poor service
Executive was so rude
They charged me extra for sim change. I had to tweet it. Then they refunded to my UPI. Dont know how many people got cheated by them. DO NOT VISIT.
They dont help you properly. Even they are promoting for postpaid plans.For your any problems theres only one solution change your connection from prepaid to postpaid. The number was too old and precious for me but finally Ive to leave the number. Harsh but its true.
Located at Khardah, near Khardah Police Station, right side of B.T. Road while facing North. Behavior of representative gentle. Telephone and DTH television, both related service available here...
Not at all happy with the service. I went to get my sim change to 4G, it was not possible to get it done while in prepaid. Moreover they told the details of my id are wrong in their system and my service may get disconnected due to that. Also instead of helping me out, they tried to promote new Airtel schemes. Hated the service, planning to switch to a different service provider.
Good
Visited two times and got help...
Good store.
The most third class Airtel store I have ever seen. Went to buy a 4g hotspot which was not available instead they told me lie and said will provide you in the evening. They have been telling lie and never provided the device. Another one went to Port my number from docomo to Airtel now when I insert docomo sim it is showing sim registration failed and the ported Airtel Sim unable register network. Called more than 20 Times but they didnt receive my phone. Ill lodge a complain against the store in consumer forum if my issues are not resolved. Never visit this pathetic store.
The person in this store is so unprofessional and they dont even know how to behave.
Good location but customer service is not up to the mark atleast in may case
Poor service rendered by representatives
Went there for porting my Prepaid Airtel Bengal Circle to Postpaid Airtel Kolkata Circle... The executive was very cooperative and prompt in response.
Very poor experience we earned from this Airtel store when we visit for a prepaid sim. Earlier my father went there for port the sim from Aircel to Airtel. When he found this porting is not possible then he decided to buy new prepaid sim. He asked for a new sim and the store person told him that sim is not available so come after 2-3 days. Every time we went there and faced the same problem sim is not available. My father is a old man and he has knee problem in his both legs. It is not possible to him visit several times for a sim. And the behavior of the store person is intolerable.
This is ok but they are not very active
My problem hasnt been solved yet and Ive already paid Rs. 50,Its really hopeless experience from airtel
Very poor experience......the executive was very rude in behaviour.......instead of solving problem that guy was threatening and unnecessary creating problems.....very very poor customer service.......advice not to come this store otherwise simply wasting your valuable time.....
Just loved the behaviour
Charming behavior of the staffs.
Too much bad experience when we visit for a postpaid sim..every time we faced various problems in the store..specially the behaviour of the person is too bad...I want to complaint lodged against the store person because he threatened me and my father..very rough behaviour..
Helpful people...
Very pathetic service, customer Harassment attitude
Opposite of khardaha police station
3rd Grade Service...😡😡😡
Helpful staff
Shameless people present
Good
Sad and nothing nice to say
Excellent
Dislike
Very bad
Ugly
Mediocre
Store