There is no hp store here ;-)

I took my HP computer to the service because I was getting a video card error. After about 5 days, they told me there is no problem with your product, delete windows and install it again. But I knew there was a problem with my product. After 3 4 months, my problem was still going on. As a result of my correspondence with the technical service on Facebook, I was persistently told that there was no problem with my pc, there might be problems with windows. I was still getting the video card error. Despite the fact that they did not accept customers to their technical services due to Covid19, I delivered my computer to the service, although it was difficult, as it was broken. Again, at the end of 5 days, they said that there was a motherboard problem on the pc and the problem was solved after the motherboard was replaced. When I came home with great enthusiasm and turned on the computer for the format, my product was shutting down by itself. I called the technical service for the 3rd time and they invited me for maintenance and again after 5 days they said that the motherboard was faulty (yes, the motherboard they installed was broken) and a motherboard replacement was in question. I believed it because it was my 3rd visit to the technical service. When I came home and opened the computer for reformatting, the event that I was very surprised (!) happened again. Yes, my computer was turning itself off again. There was no patience left. I went to the technical service for the 4th time and this time I informed that I did not want to take my device back and wanted a refund or exchange. They told me that they would get back to me within 48 HOURS after the so-called procedures were applied. Although 96 HOURS passed, I couldnt get a response, so I called the customer service myself and they said that the record was finally created. Although approximately 1.5 months have passed after these processes, my process is still waiting for an answer at the headquarters. And yes, during this process, when I call to ask about the situation almost every 3 days, no one continues to answer me. I ask the readers to think twice before buying HP. Turkey HP company does not work properly, the control mechanism is zero.

Not a year since we bought our computer, the motherboard broke in Izmir service. The service is terrible. Our computer is in Istanbul right now. Its fate is unknown.

We are making fun of consumers. My computer with HP Turkey warranty, cnd0331yrp serial number, has been in service for 1.5 months and I talked to her on the phone today, Ms. Hülya, that the part was ordered from abroad and that it will be returned to me because it is not clear when it will arrive. He said that if he does it, they will make the change, believe me, you have no business ethics. no satisfaction and no business ethics

I bought the HP Neverstop 1200w, I regret it very much, I sent it to the service for the 5th time, 5 times, I had a different problem each time, the parts changed. When I last sent it, it started to give an error called error 59. 1 week passed and today they want to pay 918 TL in the mail and the scanner hinge was broken and I delivered the product to UPS cargo without any problem. and since I sent it for the 5th time, I know well how to pack it. This is all customer grievance. I gave it to the consumer arbitration committee, and I will write my grievance wherever necessary. Do not buy a hp printer, but you do not buy a viral ad for youtubers.

I made a phone call 5 times (between 16:35 and 17:03) for HP Laserjet 1005 printer support with 444 8 121 phones, even 1 star, and after listening to a long band robot, the lines were cut without even meeting the person / s I could reach for a maximum of 1 minute and I I quit because I was tired of redialing every time and no longer calling from line cuts

Hello, on October 6, 2020, we bought a printer with model number HP 615 from Vatan Bilgisayar. Sorry, the printer turned out to be corrupt. It went to repair twice. Could not be made, decision to return was taken. As of today (12.12.2020), we havent received the payment yet. Everyone is doing their best, but as it turns out it is inadequate. We have been making photocopies in blueprints for months, shame. (3963801 // RETURN CONFIRMATION).

They dont deserve even 1 point. I sent it with the camera problem, they did not fix the problem and sent it back. Like a joke

Koskoca is a disgraceful brand that has only one authorized technical service in Istanbul! Impossible to reach! Im telling you very frankly. Better buy a computer from me!

Ive paid your money in 25 days. Pavillion my laptop computer. They will only buy and send the battery again. Still no answer. Support lines are extremely primitive and lacks the staff are full of words to understand. Nobody Never give two answers. One thing they are told to say I can not share INFO ibaret.asl and HP is not doing the duzgun is there to inform you that never does. Support line they say things just to attempt nervous patients

A place where the hard disk failure has not been answered for 7 days. Is there any more hp or how many people will ever deal with this procedure? Make it a little simpler in the country.

When I gave it to the malfunction of the computers plug-in place, it remained in service for about 15 days. When I received it, I received the screen again and again, I gave it again on 7 February. Today, 27 February is still not clear when I will get my computer.

Customer satisfaction is very poor technical service worse The worlds number one computer manufacturer unfortunately has the worst technical service in the world. Pity

HP, its been 70 days ... are you a thief? why you still dont refund money ...Consumer courts are working fine ... do not think that will stay with you ...hodri challenge ..!

If you want to keep your device more than you want to keep your tablet or computer products have gone to the service 6 times in 1 year 10 ar days left now 1-year device is not guaranteed product is 2017 out of 2016 out of guarantee products are finished with a short story

A disgusting jewish firm. Absolutely do not use hp products, because the font 600 TL cartridges and 550 TL service are irrelevant and disrespectful for the purpose of exploitation.

Immediate feedback about the problem was provided

Please correct your fault indications.

No one really picked up the phone. Very interesting. I should have understood the situation when I read that the warranty period was 9 months in the computer registration of my new laptop. Keep it in our minds.

Thank you very much for solving my battery problem in the fastest way. I am especially grateful to Sercan Bey, Recep Bey and Cihan Bey for their interest. Alper Şahiner ...

Your phone can not be reached .. Our e-mails are not answered I sent a computer guarantee, but I can not get any kind of communication ..

Phones are not answered. Employees in private services are disrespectful.

No one looking at the phone, the phone does not ring more than 4 times and hangs up directly

Since the front of the plaza is ispark it is now possible to find parking

People come and go. What is an unanswered phone?

They have no respect for people with different ideas.

No institutional structure

Do not call in vain the phone never plays

I think the only example for institutionalism. All personnel are solution oriented. Thanks HP.

Beautiful Office

Transportation is challenging

You must work hard to reach someone

When it comes to technology Teknoloji

Thanks for your expert pc service.

HPE - Türkiye Office

HP who can say what.

You are really good

Why dont you pick up the phone ????????