Ed was incredibly helpful and kept me up to date while fixing my laptop. The price was fair and my laptop works perfectly now. A good, professional service. The fix was much cheaper than buying a new laptop and it seems as good as new. Would definitely reccomment.
Top quality, fast service. Perfectly happy to talk through recommendations for a professional service
Another excellent experience with ElpaTech, diagnosed the issue promptly on both occasions Ive used them and gave me informative options on how to proceed with the repairs required. Ed is very easy to deal with, would highly recommend this company.
As always, Elpatech has given us excellent service in providing us with a new laptop. The company has always gone the extra mile in all our dealings with it.
Great company, which helped with an upgrade to a basic laptop. Clear explanation of what was required and quick accurate quote provided. They had the upgrade parts in stock (RAM) and were able to complete the work within 24h.
Amazing service over many years
Always excellent service from ED and Tom first class
Ed was excellent and sorted our dilemma quickly and at a good price
Amazing Service!My laptops HDD gave in and being left without a laptop was disconcerting. After looking around I decided to us ElpaTech and I am so GLAD I did. Nervous at first because it was my first time using a local company but Ed and his team were amazing, they reassured me through their technical knowledge, found and resolved the issue in a very short space of time due to myself going away at an amazing price. I will certainly be using them again for any future technical issues and would HIGHLY RECOMMEND them.They went above and beyond what someone at a national computer store would and didnt have to send the device away, they gave me several option to simply replace or upgrade (Which I asked for) and specified everything I needed to know about the pros and cons.For someone who like myself is tech-savvy Ed and his team were able to help me understand the issue and also how to fix it in the future by explaining the causes, measure to take to negate them and if needs be how to rectify the issue. They even fixed a problem I had grown to live with in the form of a STARTUP POPUP from software which I never used.I can not explain how happy I am with the service, a local company doing honest hard work.Jake.
Brilliant help at the end of the telephone and reasonable
Ed and the team did a great job in resolving our laptop issues. Highly professional and recommended. Many thanks
I cant thank Ed and Tom enough for providing an exceptional technical and professional service in building me a new computer and setting it up in my home. I will certainly use their expertise in the future.
I was delighted with the quality of service provided by ElphaTech.Fast, efficient and courteous: this group was swift and informative with their communication, and provided a friendly and highly professional service.
Elpa Tech designed and constructed our craft tool website and has maintained it now for several years. Ed and his team are always extremely helpful and efficient in sorting any issues that arise. Things are explained in terms that even I can understand and the site has run very smoothly resulting in increased sales of our Gyro-Cut craft tool. Thanks for your great support!!
Excellent speedy service, resolves our issues every time and great value too. Wouldnt hesistate in recommending Elpatech.
Ive been with Ed for over 8 years now and he always, but always, comes up with the goods even though I have experimented myself on my website. Once he even recovered the whole lot which some other numpty had mucked up. Reasonable terms and always understanding. Wouldnt go anywhere else now. 🏆
I cannot recommend Ed and ElpaTech highly enough.I consider myself reasonably computer literate, but with an expanding business, and aware that my laptop was not coping with the increased demands on it, I neede to think about purchasing a better laptop. Ed not only found me the right laptop for my work needs and budget, but has taught me so many useful hints and tips along the way. My virtual desktop has never been so tidy :-) He is friendly, helpful and extremely good value for money. I wish I had found him years ago! It is so reassuring to know he is there if I need him, for all manner of technical issues. He has even got to the bottom of our intermittent Wifi problem and helped us address it from home. Thanks Ed and Elpatech!
ElpaTech is a trustworthy business with vast IT skills. I was very happy with my recent experience. They are quick, knowledgeable and extremely helpful. I am very happy to recommend them for all your IT needs, help and guidance.
Just used these guys for the first time as I was in desperate need to have my lap top fixed as I needed to update my C.V. They were brilliant and had it all re-set and updated by the next day. Excellent service .Well done.
When your computer is your third arm, your business partner and your best friend; trusting someone to take care of it when it stops working, is like finding the perfect VET for your feline best friend. I found that trusty person – Ed at ElpaTech Ltd. I felt confident that my computer was in safe and knowledgeable hands and it was back with me in no time; all fixed and perfect again. Thank you Ed for your help, guidance and immense IT knowledge; along with being a thoroughly nice human being. Thank you.
ElpaTech looked at our hard drive which was not being recognised on our home system. They checked what they could, very efficiently and were apologetic about not being able to help out but the hard drive was too damaged. They sent us away with a recommendation of where to go next. Very impressed and if (when) we have computer issues in the future we will definitely go back.
First use of ElpaTec: Impressive technical competence and very helpful service in reorganising my pc s directory structure and file allocations.
Ed came around to set up a new apple iMac desktop for me first time that I have used Elpa Tech Ed was a really nice person to talk with will definitely use him againKeith
Very pleased with the help, advice and guidance I got from Ed at ElpaTech. Trustworthy, honest and helpful. Many thanks to Ed and Tom too, thank you.
Terrible set up
Theyve looked after my MacBook for years, brilliant guysNo
Helpful, friendly and technically-excellent
Excellent service over many years, experienced, approachable and knowledgeable.
10/10 good price for repair and quick thanks
Great service, really knowledgeable competativly priced.
Truly an excellent service over more than a decade.
Great business, run so well
Good honest guys that offer a genuinely good service. Would not hesitate to recommend them.
They quickly sorted out a Windows problem on my laptop
Excellent help as always
Great guys very helpful
Excellent service always
Helpful and knowledgeable
Really good service
Helpful