I have ordered two products from IHA at the same time via online. After 2 months I am getting one product. I didnt get any updates about the other product. The delivery time is very long. The customer care number is not even responding. Can i get some updates about my product.
Quality of the product is very bad especially zoya. Stitching is very bad. Once I order XXL pencil bottom and I receive XL. When I reported it, they just hear it and disconnect the phone. Didnt take any measure to replace it. About one forwarded order, one order which is placed and paid on Aug 28th, is not yet received. One and a half month is over. But still pending. We cant put any negative comments in the Facebook, they will immediately delete it and block us. As an entrepreneur, they should accept customer reviews even though it is a negative one.
I bought a saree worth 1950+100 shipping saree from your portal last month and the swaroski stone sticker on the saree is very cheap and its not worth the money , the material is also very cheap and thin ..And I bought the saree as the owner mentioned it as they provide 90cm for blouse material ...But its not even 80cm ...How will we trust your brand by investing such an amount for 2000 rs ..Dont you value our money ?? Even if the rumours about the iha designs was active on social media .. still i trusted you ...But you broke my trust on your product ....Too expensive outfits at a very low quality 😓😓😓....I am hereby attaching the measure of the blouse piece for other customers to look intoAm updating their reply also in this issue I have facedThey are not ready to accept their mistakes and they are telling that their products are having no complaint and telling me about the pieces that have sold out already 🙄 i am still feeling sorry for those poor 2000 customers who ended up like meThey told me at last that they will update the reply ..But havent updated yet with any msg 😶
I received the first 4 orders promptly. Dont ever buy in this site. Their products are not worth for the cost. Most of her designs are plain clothes only with some beads work which will go away in 2 wash. I didnt received my order which I ordered 1 month back. When we are following up on our product they are simply blocking our numbers in their mobiles. And not allowing us to comment in facebook too. In facebook I believe only their people are posting positive comments. Dont trust this site. I am not sure how to reach them to get the last product I ordered.Worst customer service.
Such a terrific experience in my life I ever had!!!@worst customer care, no response, no loyalty to customers.I transferred money, now no news!!!! No feed back.Also if we raise our concern they will delete the bad comments and block us.I am scared my money is gone!!!
I purchased so many products from Iha designs. All are good and awesome. But last day I commented in FB, the product received was not the same color. That day itself I cant able to find any provision to comment it , whether it is blocked or not or any other issues.Please rectify it.
It has the best collection with party wear designs and styles which are quite different from each other at affordable price. A great value for money with modern looks. The collection with respect to dresses much and tops more is by far best that . Forever pretty believes in making every girl feel and look forever pretty inside out 🥰🥰🥰🥰
I had very bad experience with them .. I ordered some material from them and the delivery period they mentioned two days.. but even after 3 days they didn’t dispatch the order.. I said I don’t need the order since it is not delivered on time and I want to cancel the order.. first of all their customer care is not responding properly .. they will not attend the call once we raised the complaint.. now neither I received the material nor got my cash back … and no response to phone call also.. The worst experience I had on online purchase…First update:Since the owner asked order ID I am updating it here…Order ID :48255Order Date: 23 July 2021Second Update:The owner asked Order ID for more than a month now.. Still no Action.
I have ordered an A line top through pre booking link on Sept 13 and it hasnt shown any further progress yet. It was meant to be received after 25 days. Now its 40th day. Their customer care service is too bad. They never picks up the phone.
They have good collections, but they force to purchase what they give us. Billing experience also very bad. They put bill before we confirm clothes as they wanted to purchase it forcefully. Customer experience can be improved a lot and also shop is arranged in a small space, but expense of clothes are equal to big shops.
Very bad stitching experience. Already taken measurement from shop itself bt stitching was absolute failure. Highly not recomended.
I am editing this review after some days since I felt so bad that I purchased from them. When I received the order I had a feeling that wow! Beautiful material. But when I checked it again today, I could find that almost all the stones are shedding. They claim that the sticker word is really good. But it is really cheap that after some days all the stones are shedding now. Feeling so much disappointed.
Very Big Boutique In Alappuzha With Customers Base Outside India. Love All The Collections Of This Boutique And Personally Recommended To My Relatives And Friends. I Appreciate Their Online Initiative
Avoid this fraudulent business like plague!!! The only thing this business is good at is taking their customers money and not delivering the orders at all! I placed my order on 31st Aug and paid for it in advance. However, I am yet to receive anything from them. Now they have blocked my phone number and have also deleted the comment I had made on their Facebook page. In fact I can no longer comment on their Facebook page! If the owner thinks that she can get away by cheating people of their hard earned money then she is very wrong.... I will soon be lodging a police complaint again this fraud. I would recommend everyone else who have been cheated by Iha designs to do the same.
The quality of product in #IHA DESIGNS ALAPPUZHA is very poor and customer service are not take care any responsibility regarding their product. I got colour blended product from them and l lost 18000 rs. So please dont buy any product from them.
Thank you so much Iha. Got my party wear bottom nd top today. Simply superb no words . Your saree collections also suprb ....
Past four years onwards am a regular customer of iha.Yesterday I raised a complaint against ur hand worked Kurti in comment.Suddenly u or ur team blocked me.Is that ur customer service? If were paying to you we have the right to complaint na..I paid above one lakh for Kurtis and salwars till now.. its a part of trust..if the customer complaints u will block all the online customers?Then what is the point of selling in online? Think twice before you doing like this because customer is ur key of success.. Hope you are read this.Thank you.
The worst store. I never faced such experience from anyone. I ordered an item through online and i paid also. After 25 days i didnt get any confirmation mail or anything about the dispatch they didnt even attending the calls or mails or any msgs and i commented under their insta page and they deleted the comment and replied me they told me they will dispatch this saturday and after that they told me it will take 10 more days to dispatch and i asked for my money and they are not returning my money back. They are cheating us.
Please never fall for their instagram videos. So far the worst online shopping i have ever done..!! Would have given 0 stars if it was possible..Ordered a kurti from their online site on Sep 16. They said it will be dispatched in 28 days , but now its more than 30 days still no update. They dont respond to your emails or whatsapp messages.. And if you put your enquiry under their instagram or facebook posts they just delete the comment and blocks you.. !! No idea when will my order be dispatched.. i even doubt if they will be sending my order... So evryone pls beware of these guys !! if you want your dress to reach on time , never order from them..Even a small roadside vendor treats you much better than these people !!!Posting their email confirmation from sep 16 as the proof of my order !!
A month ago , I placed a preorder and the item is not dispatched . I called them 4 times and told them I need it for my babys birth day . Date of order was on 6 th of sep . They assured me that they will dispatch the item from the production unit on urgent basis . When I called fourth time , on Oct 3 rd I repeated the same thing and again they assured me that they will dispatch it immediately . Few minutes back they called me and told me that they dispatched the item and as it is an emergency one I will get it on 6 th . Still I was in doubt because its known that there is no chance to get the item ( it was a weekend ) . Ihad to purchase another dress and replan everything for my babys birthday party. I checked the item staus today onnthere site and itsnot yet dispatched . Please do not give fake info to your customers and do not lie to your customers . Online shopping and business is all about trust. Only take orders upto your threshold . I am traveling back in 4 days and I wont get my order before that. Trying to reach them via whatsapp andbcal . No response /call waiting .
Very very poor delivery system.... Please dnt buy products if u need ur money not to dumb... I ordered a top on sep 5 th and still not dat means oct15 dnt despatched.... Iha s cheating people time and money
Very bad experience...The design and material quality is quite different from what they show... Using lighting and self-promotion, owner lady deceives customers.When we put negative comments, it will be deleted in the next instant
If you are that particular about perfect fit and unique designer wear and that too with customized finishing and affordable rates, then I should say Iha Designs is one such place for you. For sure this little paradise of dresses will meet all your fashion needs according to your desire. From the owner to the staff they have a dedicated team to fulfill your dreams of your special day. You can reach them virtually too...Have a Happy Shopping with Iha...
I did pre order a kurti through their online site a month before which was already paid. I still have not received the order neither received an intimation incase of any delay from their end.
Guys I tell you pls dont buy anything here..I have ordered a kurti and paid its been 1 month never received the confirmation and updates..no response for the calls msg and mails very very very worst exp I had..there are more shops genuine to their customers but this ppl are playing with customers money completely fraud am asking them to refund no response again
Purely my review and opinion I guess I jave the right to review.AnywayTo all the people who love and value your time .I wouldnt suggest you guys to shop from here specially onlineU never get responseNo TRACK ORDERNO REPLY TO EMAILSNO RWPLY TO CALLSWORST CUSTOMER SERVICE IN ALLL BUT THE DRESSES AND SURELY 100 PERCWNT BEAUTIFUL AND AMZING AND WORTH A BUY SOMETIMES RARELY POINT PERCENT DAMAGE AND ALSO PLEASE BE MORE RESPECT TO CUSTOMERS AND DO LOOK AFTER OUR QUERIES.Also the worst fact is they never admit their mistake even if its wrong from their end recieved a defect product and they say I must courier it back to them Is that even my duty to u know get them back the default product they sent ..sooo silly at times.. .again I repeat WORST CUSTOMER SERVICE EVERR IN THE WORLD. AND ALSO PLEASE NOTE NO ONE PAID ME ANY MONEY 🤣😂.. WELL LEAVE WHO TO SAY ITS JUST ALWAYS UNHEARD ....Maam since u asked there is a customer named Joel Jacob joy who has ordered a yellpw dress back in September and we havent rwciwd it yet Iand mine is not a fake ID and fake review u can check the customer name. Just dint want to get involved a be a waste of time.
The worst customer experience I’ve ever dealt with. They have good attire’s but unfortunately they have the worst staffs and customer service. Would never recommend this brand to anyone. If you’re owing up to a big brand then show that in all means. They’re very confident to say their prices and least bothered to talk anything about the dress or any query from customer.Also note if you put a bad review about them they’ll tell you they’ll file a case. As if it’s not our right to put a review about our experience. Totally this firm needs a good leader. Unlike the one now.
Worst customer service. Don t buy from this site. They dont pick up the call once we complained. Ordered ready to wear zoya salwar set for 1350rs. Ordered medium size and they sent XXXL size. Dont buy from this site. They keep telling the policies and they wont refund the product. Dont trust these. If we are not getting any response from them we will ready to file a case in the consumer court.
I have ordered top and bottom set August 29th. But not received .Order received. But the delivery person of DTDC hesitated to deliver the product at the door steps. So which made me to go there and collect my parcel from DTDC. For delivery I paid Rs 100, which is a waste of money.
Very very bad experience its almost 2 month they even no refunded my money..so many times I called them...very much dissapionted .its my money loat and trust on online shoping with them..too bad
I have ordered a kurta set on August 28th through online. It was a pre-order purchase but In that pre order video nooha mam said that it will get within 15days.. Thats why I ordered,because I have to attend a function on 25th September, and today 23rd September I contacted there customer service and enquired about my order, but they said it is not yet dispatched because of huge order they received, then I told please cancel my order because it wont be deliver before 25th September, but they told that they dont have a cancellation policy,I have only one question to nooha mam that.. You received a huge order but its not my mistake.. I ordered it for a specific purpose. you assured about you will deliver it within 15 days now you cant do it.. Then customers have the right to cancel it.. Am I right?? Its not a good customer service mam..Edit : October 14th.. Not yet received.. Really fed up with your service.. Mam you understand one thing customers also have the right to move legally .. Because delivery delay is not a mistake by customer.. Its your mistake.. Please accept it..
I visited this shop with a lots of expectations after seeing the videos but had a very bad experience. You need to improve a lot in customer service and handling cloth materials in a neat and tidy way. They are pushing and making stress on their customers to buy their products even though the customer not like it much. Only interested in billing the products fast rather than showing much collections. Very much disappointed.
I have bought around 10 products from you and I like your quality and fit. But it is true your team doesnt know to take feedback. Twice it has happened that I booked a product, one of your fast selling products. After 1 week my order was canceled stating product not available. How can the product not be available after I booked and paid? When I raised this in your FB video, your team blocked me.That really shows an unprofessional attitude. There is no voice for customer. So Im not surprised if people post their reviews on Google, as you cant block them there.
Very bad experience regarding online shopping ,products were delivered after repeatedly contacting with customer care,some are not even delivered until now (even after two months).stitching was not satisfactory.customer services provided are also bad .they say they will call back ,but never called back .I was actually a great fan of Iha design ,I used to watch the videos regularly ,but after 3online purchases,I regret.
I have bought two pencil pants from them.as per their size chart I bought it.but on arrival it was too small not even suitable for kids.i have been calling and emailing them continuously for past five days.but no response from them. Very poor customer service.not at all worth the price.now I am wasting my time by trying to reach them.i will never recommend their products.at least should respond to the customers who have paid you.
I Shopped Some Dresses For My Wife While My Vacation Trip To Kerala, Since Then In Love With This Boutique Collections. And Thanks They Have Online Website From Which I Shop Some New Designs Online And Give Suprises To My Wife On Some Special Occasions.👌🏼😍🥰
Got my ordered item... very much satisfied... Fabric quality and color is same as I expected...Highly recommended 👌
Very poor customer service. If u comment in their fb page that they need to improve their customer service, they will remove that comment and also they will block you . But she will repeatedly say her online customers is the biggest support. But after getting bulk orders in the name of forwarded orders she forgot what she said. The time they are taking to hide the comments or to block that person is enough to reply about the customer order status.. very very bad customer dealing
Worst customer service my daughter ordered a kurthi of size XL looking all the measurements and when it came i was not at all fitting for her where as it was correct for her sister who is a small girl and wears M sized dress. Tried calling them messaging them mailing them no responses at all not even showing the courtesy to replay to the messages and moreover no replacement or refund!!!!! So pathetic and really bad 👎 better to say the worst, we are paying the money for the items they are not giving it for free!
I have bought 4 products from Iha, the Kurtis are of excellent fitting and material is awesome . Thank you Noha for such wonderful collections. The ordered items arrived on time -within 3-4 working days as promised by the team. Customer care is also wonderful, they took time but responded well. Looking forward to order more materials.
I have received the same dress as shown in the pic. Satisfied with the product.. really nice😍
I am loving it, as I am die hard online shopping person, IHA takes care of special designs and products, she personally uses and provides feedback to customers, which I found amazing... All products r awesome..
The dresses are of good quality even though the customer service there is not up to the mark.. The store is more good for online shopping other than the the collections available at the store is not much.
They have a good collection and I have been a customer for a long time never been disappointed.They take great efforts to put up videos daily to showcase their clothes and explain its features in detail which helps in purchasing clothes online.
Very very bad experience while visited your shop after viewed your online promotions. Very cheap quality materials are in the shop for sale, we had travelled about 60 km after seeing everydays video updates , but after reaching the shop i was very dissapointed.Give more preference to the customers entering the shop
Very good collections and quality products. I am a regular customer and I love her designs. I have always recieved good products without any defects.
I had a wonderful experience with Iha. Staff is very helpful and understanding. Stitching is done very perfectly for me and my daughters. Deliveries were always on time. I can confidently recommend Iha Designs to my friends and family.
I ordered a product from their website on 10th September 2021 and today is 12th October, when I checked my order status it is not still dispatched. Tried calling on their customer service number but they are not picking up the call.
Really bad customer service. No proper tracking of purchased item.i have ordered an item 15 days back and still not received it. When we call we dont get proper information. When we call again they wont pick the call and we need to call from another number and we get the same response that we are looking into it. If they cant deliver the item I asked for refund but for that also no response. I wont suggest anyone. despite poor ratings they dont want to improve their services.
I have ordered clothes for more than 10 times from this page .The clothes that I had received was of very good quality . I received the exact same dress that is shown by them. I am a very satisfied and a happy customer . I will highly recommend everyone to check their page and buy products from their page without any hesitation.
Very pathetic! Ordered kurta from iha designs (order Id: 29890) and it was promised excellent quality but received (defective) product called customer care numerous times no proper response...poor service 👎Respond with a solution dont say call customer care .(your people dont attend call and if they attend also dont respond properly they just say hello hello endha endha endha hello ) & dey will block u on social media
They dnt even deserve 1 star.The worst service ever I had in my life. I have been trying to contact them for a dress which I have paid and they dnt respond for any of my calls. 22-30 calls a day and no response its been almost 2 months since I placed my order. Never buy from them
Over rated shop in alappuzha.over priced products with cheap quality. dead online shopping website with bad customer service that is iha designsEdited : if you get a negative review from a customer respond like this“Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further.”Shame on your childish response. Please learn how to behave to your customer
Wonderful collection and😘 best quality products... Stiching is super.. I am very satisfied.. thanks IHA team...
Very bad customer service and irresponsible treat to the customer. They make the video attractively but once the money credited in their account she or her team never contacts the customer back. When we call them to discuss about any problem related to the stitching or material they will disconnect the call in between.Suggesting all my friends, relatives and acquaintances to not buy anything from iha design, Alappuzha. You will not receive it at time.Please Stop cheating people by giving them useless items.
Very Nice Boutique. Very sooper Collections, And Satisfied With All Products.
I am totally unsatisfied with your service. While on the video you are not providing the right information. I have bought a saree from your store via online purchase, while on the video it was mentioned as light weight party wear saree. But, when I received it, it was too heavy, with heavy thread work, the ones which brides used to wear. I know after posting this review, u may ask for the id, as far as I have purchased it online, without taking a video while opening the product, I wont be able to return the product. I am sorry for this.
Customer care experience is very bad...They dont give us a response , we lost our time ..Very very very bad customer service..I never seen such an irresponsible customer service like IHA.
I went for purchasing bridal collections to IHA DESIGNS. Very good quality product and reasonable price matching to the fabric and design. Devoted staff, appreciable hospitality and service. Very reliable and recommended for visit.
Wonderful place for shopping. Good quality, timely delivery. Good stitching. Economical
The iha designs has very good collections of churidar materials ,saree and ready made materials.They provide it at affordable prices.But the shop is little bit small and feels like its crowded.
I have been a customer of iha designs for past 12 years. Never have felt any compromise in their quality or service. Now recently have started purchasing from their website too . Great designs and all ranges of products for all occasions.
Bad experience from iha designs. I ordered a material in September 18th. In that video they told it will be dispatched with in 3days I didn’t get it. after 5days I called and emailed then they told me order has been placed it will be dispatched soon. 2 days after I got an email that they are refunding my money. I don’t know why they did that.
Customer care experience is very bad, we call them,They didn’t attend our call, we lost our time. Very bad customer service..I have never seen such an irresponsible customer service like iha. I am totally unsatisfied with your service. Worst customer service
I have made an order on sept 12th and still not received the product, They are not attending the phone calls or replying to the messages properly, Very poor customer service, Atleast respond to ur customers
Visited the shop near thiruvambady and the staff directed us to the shop near irumbupalam for regular kurthies and salwars. We didn’t find anything similar to fb display. And they showed some tops which are commonly available in all other shops (like lafille) and the price is too high compare to other shops. Totally disappointing. I am writing this review here because their social media team deleted my queries and experience shared in their fb page today.
Customer care experience is very bad..when we call them they said we will check and give you response . Nothing will happen .They dont give us a response , we lost our time ..Very very very bad customer service..They dont give us a proper solution even they attended the call and they go to another customer before resolving our issues..I never seen such an irresponsible customer service like iha.
I lik almost all the designs of iha... Perfect stitching and price is not too heavy.... Great,keep going all the best..im really satisified wit iha design collections....
Friends... please think twice..before you buy something from Iha... bought a georgette banarasi saree from them which worth14k. when i draped it for the 1st time jst for 2 hours, the body became red in color, which bleeded from the saree wherever it came in touch with sweat...on my hand, stomach etc. may be due to poor quality dye used even for an expensive material.. they are not even ready to give a proper response. Sorry to post such a review like this.When I posted the same review in FB, Iha team deleted my comment within secs and blocked me.Then I posted in Insta, there also she deleted my review and blocked. Finally I posted this review here, and thanks alot Google.... for not providing such an option to delete the review🙏
We bought a total of 15 dresses from iha design for my sons wedding and are thoroughly and truely satisfied with the products, stitching,design and service provided at iha.we are more than happy to suggest iha to more of our friends and family to purchase with all confidence.we wish nooha and her entire team the very best future ahead ♥️
Would give it a 0/5 if I had the option...This is the best place for you if you have lot of time in your hands would love to waste it on them. They advertise a bunch of collections on facebook and build up hype only to say later that it is out of stock. Whats even funny is how they never update their website to show whats available. In my case, I ordered a dress and paid for it only for them to call me 2 hours later and say that the product I ordered is out of stock. Why would they show something that is out of stock as available on their website? When I asked for a refund they wouldnt give it to me and forced me to pick some other dress which I totally wasnt satisfied with, They have the worst customer support ever. Once you place your order if you try to get in touch with them they never bother to respond. If you buy something you cannot cancel it. You wont get any refunds. Youll have to call them atleast 100 times before they pick up their phone. Please dont fall for these scammers especially if you are looking to buy dresses for some special occasion as youll end up being dissapointed in the end and might have to wear some normal dress for that occasion. I dont usually bother typing such long reviews but I had to do it this time to make sure other people dont end up falling for these scammers. Edit: Also adding another point I noticed how they go and try to make other reviews look fake by claiming those are paid reviews. If you guys have time to go around and type all negative reviews are fake and paid then maybe you guys need to work on setting up an actual customer support team which can respond to calls and someone who can update your website for you.
I had the worst customer service ever. They have 4 or 5 WhatsApp numbers , messenger and email which they never reply if we have any concern. Initially I ordered few kurtis but accidentally I placed 2 orders instead of one and I been contacting them on all these numbers. Finally after a week someone replied after shipment. It was fine for me bcz partially it was my fault. Again I ordered few churidars for my family for a function and I didn’t received it for 3 weeks. So everyday I was contacting on all these numbers but was not getting an answer.Finally someone replied and gave me another number and I was repeating the same. I was very upset they were online and seeing my messages and didn’t have the courtesy to acknowledge my concern. Now its 4 weeks , for the function I had to buy another set and today they sent me the shipping tracking number which says the shipment was done today ( after 4 weeks). If they could give an apology or atleast the reason why it happened I won’t be writing this.My order ID- #71920, #67811
Worst experience from them, we traveled all the way from Trivandrum to Alappey just to purchase from Iha and it happend only on the influence of their igtv vds in Instagram profile. Even after reaching, there was no one to guide or assist us to purchase. Then we asked for some of their latest saree collections with their videos and they said it is not available there and in fact their staffs couldn’t understand the products in their own video. And they showed us some old, faded and dull sarees claiming that they are the best and forced us to buy those. Then when we asked to show some more sarees, they said they are costly and we should buy those sarees that they have shown us in the first. We told them we came from Trivandrum just to purchase from u, that time their staff said we have customers from far away than Trivandrum…! as we felt insulted because of their worst customer service we just returned.
Please dont shop here, horrible customer service! I placed an order on sept 15th and still the status of order is not even updated to dispatched or shipped. I have emailed, called, whatsapped, insta dmd no response. Not even one Hi.How do we complaint about such pathetic business, I am going to drop a complaint. Taking our money and treating us like nothing!Such business discourage us from shopping from other small scale business. Dont dare mention my review is fake I have all proofs!
Hi friends let me share my experiencei placed 2 party wear top order in AUG 30they given time in 2 weeks . but i didnt received in 2 or even 2 /3/4 weeks . i enquired there is no follow up or any assistance realy bad i feel . i thought why i made order .after all i received 4 th Octoberstill there is fault i received only 1 only and also its not same as in the picture .i dont know is the package is changed or i received wrong package .still i enquired but not assistance from till nowrealy bad experience i could givemy order number #68630still waiting for their replay or response from their side.
Really pretty collections of sarees and nice customer service...keep going🙂
Best quality products with affordable price...fast delivery ...even during pandemic period.... kudos to the team..a great fan of their pencil pant collections
I have been purchasing many ethnic wears from Iha designs since a long time now. Iha has been my personal favourite since my first purchase. I have recieved every product on time and Im very much satisfied with the quality of the product delivered. After a long term purchase I am giving the best feedback as per my experience. I recommend this boutique to everyone who love to dress up elegantly.
I am a big fan of Iha products. I have purchased 7 or 8 items from them recently. Really good ones...,❤️
Huge collections and Great Customer service.. Travelled 120KM to reach this place.. Totally Worth itt..!!! ❤️
Iha always brings unique,elegant and classy designs on various fabrics which we normally dont get in many other places. Their tailoring unit also does neat and beautiful work. Thanks to team Iha and all the very best!
Good products and material ❤️...very thankful for all the items Ive received🥰
They have good and unique collections. And the prices are far more reasonable than many other boutiques in ekm.
Very bad customer service placed an order on 6th of September and till date there is no update nothing no emails and not even answering the calls or messages either dispatch the product orels refund. Order ID 74442 such a bad experience if not capable of handling online platform then please dont go for that and dont provide fake promises for the customer by telling that the product will be dispatched soon. So bad and I will never recommend anybody to shop through their online site
If you need bad customer service with low class product... please visit and waste your hard earned money.
Ok.. Let me post a very honest review. I have purchased more than 15-18 products from Iha Designs...All the products that I ordered were on time and i was satisfied with all the products that I got till date....Now about the price, what I feel personally is that the prices that they offer are quite manageable ,that is, it is worth buying it for that money.Costumer service is a back key to them .. I hope they somehow improve their customer service by appointing more staffs or by someother means...
I have purchased more than a dozen products from Iha including Zoya ,kurtis and salwar sets and Im genuinely impressed by their unique, beautiful and affordable concepts. All the dealings and delivery have been so far good for me. :)
WORST EXPERIENCE EVER ON ONLINE SHOPPINGPlease think twice before ordering something from IHA Designs online.This is my personal experience.I’ve ordered a saree,Order No 65893, based on what is seen in their YouTube video and website catalog .But got a product totally different in color from what is seen.I’ve spoken to their customer service team many times and they are keen in proving that i must have made a mistake while placing the order or identitying the color,when clearly I have not.They just expect us to assume the product color and be happy with whatever we receive bcoz they won’t be sending products according their web catalog or videos and according to them everything is perfect in their side and nothing is wrong with their service.The customer is always at fault when we try to point out their mistake.And team IHA,have the spine to deal with negative comments.Check their genuinity first.Try to address what is wrong .Blocking someone in social media who posts something negative without even enquiring what is wrong shows how unethical your whole team is.
Hi Nooha mam I am a recent customer from Chennai. In my personal experience I have never had any bad experience with your customer service the girls are so sweet in replying to my queries and clarifying any questions raised. I would also like to mention that any customer service you want to reach them in any organization if I need I will only have to call them and follow up and ask my queries clarified no one will ever call back and ask did you call mam. I have really bad experience of waiting and in calls for a long time and not getting to talk to them as well in other online boutique. At IHA I have never faced it your customer care answers patiently recently I am seeing lots of negative comments about this I just want to make it clear that its not soo. All my forwarded orders have reached me on time within 15days exactly. I am not a Kerela customer I am from Chennai and for other state also you have still kept up your word of 10-15 days delivery. As a happy customer want to Thank IHA for the quality of products delivered so far Good luck and best wishes 🙏
I have purchased both readymade and materials from iha.. their delivery is prompt...quality of the material is really good. I appreciate the customer service staff also for their timely response for the queries. Iha is doing a wonderful job..Keep going..May God bless
Very bad customer service. And the product quality is also not good. They don’t even listen to our complaints. Never buy from them.
Purchased many products from IHA.., all are best quality product and each has unique designs, must purchase again...
I have been a loyal customer of IHA designs for quite sometime and never have been disappointed at all. Recently since covid have been regularly buying from their online store . And special mention to Nooha Madam for the down to earth person she is . This is my personal experience feedback.