The mob no given of office are always switched off so for information and difficulty we are halpless. Eventhough Mr. Amit Gupta is very prompt to response.

Taking too much time for giving approval. Really harrassing people. Not expecting from such a renowned TPA.

Went to submit reports. Office is in CG road the heart of commercial center in AHD. Office frontal is poor in upkeep. Needs improvement. But staff were quick and responsive. Support very good. Claim processing is done in Pune. Recommend.

Took time to less time to process claim and amount reimbursed was also satisfactory and live tracking of claim status thru app and website is available. got amount same day when debit note was raised by co.

Very worst insurance company seen in my life. No working ethics towards the customers. No quality for customer service.One of the worst insurance TPA provider in India.I want to give a negative ratings for this TPA. But I couldnt found it.

VERY BAD EXPRIENCE.... NO ONE BE SERIOUS AND NOT READY TO TAKE RESPONSIBILITY... NO ONE ANSWERING THE CALL..

Third class service.NO CUSTOMER CARE.NEVER EVER TAKE INSURANCE 😡 FROM THIS COMPANY.Unfortunately my father takes insurance with PNB - Medi assist.

Contact Number Given Here is Not Working and they just Dont have time to check their mail even..IF you Have Any Query Regarding Cashless then Please dont waste your time here... Just Use Toll free Number so that U can be sure that once in a while u will get a reply otherwise u will get round and round and go through endless process

Useless staff. They dont bother to answer. They never give accurate answers. When it comes to policy money they want it on time but when we want our money back they avt careless. They should be punished. They should should answer atleast. When u ask them they will again give the same nonsense answers and then cut the call.

Either corrupt people or lazy people working with company, people dont get proper reply.

The Company is non responsive and resorting to dirty means like blocking of emails of customers

The lot off contact number is provide by you with policy for Ahmadabad branch. Since last 11 months i have tried to contact your Ahmadabad branch office, but it is not possible.So I request you to provide proper local mobile no. and landline no immediately. So, we can contact and solve our query.Thanking you

Delay in claim processing. Asking useless thing that we cant provide. So that they can reject our claim. Takes 2 months if everything is complete. Worst company

I HAVE RECEIVED BEST RESPONSE FROM THE LADY EMPLOYEE WORKING AT BARODA OFFICE @ 11.00 AM THANKS VERY MUCH

Pathetic.No one to talk, no one to take call in customer care, email gives system generated replies that claim is under process. What is your claim settlement period. long holds on customer care number then take request of call back and there is no call from their end. Its simply frustrating in todays time. Follow up with this company is waste of time. God knows whats happening with my claim file.

Its not a professional company just worst even dont deserve even a single star

Their office is at Ahmedabad has no knowledge of how to take care of customers. Especially the doctor or doctors who is checking the claim seems taking abrupt decision with out considering actual situation. Just noticed in one of our post admission claim they have cleared the charges for one consultation & rejected another for same problem. Even ambulance charges have been refused. Moreover the doctors who are sitting in ac cabins are least bothered about the rules & regulations of neither insurance company nor policy. Most importantly let me highlight here one side government is increasing the premium of senior citizens with out considering that they dont have any income and on the top of it genuine claims are being rejected by TPA Medi Assist/Oriental Insurance company.This post needs to go to entire print/digital media, health ministry and PMO. Very soon tweeting to honorable health minister Shri J.P. Naddaji....Please stop harassing Senior Citizens of your country.

They are cheating with the customer. My claim was not in progress from more than month so I go there and shouted at them they said we will take it faster and within 30 minutes my claim rejected

Very Poor, This TPA means - Thirdclass provider, Very bogus company, Unnecessary Delayed claims and very hesitating service by the Customer service center, Every time send the auto mail and not revert to any of the queries. I have not seen such a thirdclass ever and ever company. Do not buy any policy with the mediassist TPA.

Not available cashless service in all Vadodara district. Because in vadodara distict there is not a single hospital covered in GIPSA network services.I have taken individual policy of naional insurance from Bank of baroda. Worst TPA company dont buy any insurance policy under Medi Assist Insurance TPA Pvt Ltd.

Worse TPA. They have their own pathetic rules on the top of rules approved by IRDA. Experts in finding something to reject genuine claims. Nothing more to write as overall ratings speaks everything.

I would have rated zero star if available...my claim is pending for 5 months and these guys just dont respond to any mail and call....worst client service i have ever seen...dont go for medi assist...

Worst service. No contact no, no proper reply. If any one has Third Party as Medi Assist, please dont pay any premium. They are fraud and no one will pay claim. On Customer Service No, no one will revert.

Never take any policy from this company very bad service and the claim will never pass

Worst experiance, these people are cheat the people.Please do not go for these worst and fraud company.EVEN executives do not have the proper information,behaviour of the employees are worst.These people do not consult with the doctor regarding issues of patient and do not consider treatment given to the patient.THESE cheaters are approved the very less amount on claimed àmount.DO NOT GO FOR THESE WORST COMPANY.

Very Bad Experience, The staff who is receiving is not replying properly. I have asked him to give me number of escalation staff but she has not given. I will give ZERO STAR if option available.

Worst ever TPA Service in India.....I have submitted my month claim since 14.11.2018 to Ahmadabad br, but till date not claim received....Staff Behavior Of Ahmadabad branch very rude...not responsive...

Not Good Service Staff Is Also Froud Claim Not Reimburse Me Today 3 Month Complete Not Right Ans Me Urgently

TOTAL BEKKAR SYSTEM TOLL FREE NUMBER IS NOT WORKING AND MANY MANY PROBLEM WITH THIS TPA

The contact number provided is not correct. Please update the number. Unable to contact.

Very Pathetic TPA in india dont go for it contact detail is available on webside is not contactable and branch detail is not available

Bad service costemer care not recive my number Not Contact to company inform people bad Experience

Very bad services to this TPA. It is frod and fake company. it agent not answer properly.

Very bad service is providing by them and all staff member is also with bad manners.... They are lazy to work.

Very Poor customer service I claim in June month & query generate in 22 Aug. Not a single star is eligible. I Submit my Claim document & query document in Surat office but I Received again same query from Ahmedabad office. Now where can I submit query document?

Worst organizationManagementWorst staff baroda n ahmedabadNo support on call center; email or any..

Numbers is not working,if Hardly connect with the medi assist executive in Ahmedabad so he is not talk just put the phone in side

How can i contact irda for this worst insurance company .. This guys have change there address in vadodara and update anywhere .. there just useless service .. never ever recommend anyone ..

Not that bad not that much good

Your company dont deserve even 1 star.

Always phone no is busy.bad service.

Useless company. Delay in people treatment due to useless staff.

They have no work except delaying payments in claimsWhen the policy holder pays the premium they love itBUT processing a claim is a pain

That One Star is only for my review to be posted. Worst TPA - its been more than 4 moths for submitting all the documents of claim reimbursement. still claim not settled. Very Very Bad experience.

Contact number is incorrect, how one can contact for any queries. Please correct this.

I called on the given number a some idiot answered the call.. She didnt know anything she abused me and disconnected the call. Is this how you provide services. I had filed my claim on 19th Feb still did not received my reimbursement..

Cheater companyMain aim and motto of company is how to reject claim of policy holder.0/5 rating

Worst experience its good to have one star minimum otherwise i give it zero (0)

Please do not take insurance if TPA is Medi Assist.Worst experience.No support. no mail report.

This is very very frod company, and its service is very bad.

I called to the given Number just to check availability and that girl hung up on me

Very Bad Experience, The staff who is receiving is not replying properly.

Very Bad Customer Service.....3rd Class Service. ...

Very Bad Customer service and also bad TPA service

Very bad experience. Never pick up phone. No any option for communication with representative for intimation of operation purpose by tall free Call.

Worst tpa of the year....

Great

Nice

Very bad experience from customer service.every time I call there line is busy and I do not get any solution for my query.I open the policy in December but I do not get my original policy from there.also do not get my e-card for policy.

Worst TPA, just killing the time and waste of money

Very bakvas

WRONG CONTACT NUMBER IN POLICY COPY

Very Bad Customer service and also bad TPA service

Not responding properly, bad experience

Pooar Service...

Very bad experience

Nobody answering, although calling no and then

Worst services.

Pathetic TPA

Worst service

Channapatana raamanagara district

Ya ...