Bit odd experience, when owner having dastavrj and Index B , SCHEME is also 7 year old. Still they are asking for Builder stamp and sign. When meter already fix in flat . Surprisingly behavior and rule. Yes here would like to yell till 7 year my tent not useing Adani As they said Service issue Hoga than where to go? Now I really feel they are bit right on there statement. Request you please solve my issue

HORRIBLE EXPERIENCE. The customer service executives are very rude and totally non co-operative. They have no respect to customer. I need to left the place without completing formalities for new connection because of only non co-operation of staff. When customer is ready to pay charges, deposit etc. the executives refuse to accept it. No worries, after all the loss of company not mine, because i decided not to start gas service of adani.

Dont go this place rude behaviors. Not supportive .not intrusted on wok only joking and time pass am pepol

Very systematically planned and knowledgeable staff. Though sometimes a little rough while talking but very properly taken care of things.

Service is not good. If bill not paid, they forced to pay fine Rs. 500 to concern customer. Their customer care person behaviour also rude. They forced to pay due amount with fined. Its a open corruption. No one gives real advice and no one is ready to provide concern officer for complain. So do not give choice for Adani company.

Very Nice approach. Friendly approach, too much cooperative

Two men had come to my residence for pipeline checking. I inquired for their authentication of Adani employee. They were confused. Had no card attached to their shirts. Finally one of them show me the card which he took out from his pocket. I gave him a pin to hold it on his shirt. This is required. Pl ensure in future. Train your employee for the same.

New connection service is very slow. Everyday gives same answer within 1-2 day will do but no one is coming for connection. Very bad service.

Total professional approach.Positive and problem solving behavior.

This place is very clean and peacefully.Better for work.

Staff behaviours were not profesional and not good

It was good support by their customer care executive. Even their waiting area plan is also good in this covid era. They are giving token from outside only and if waiting area is full we have to wait outside in open area which is good.. in waiting area they marked alternative chairs to not to use. Overall support and facility is good. 👍🏼

No Responce gaven by care

Very bad... and poor. because we complaint modification. almost 20 days passed no one is handling inquiry till today. less no of staff. my kitchen is closed sine last week. house is under renovation. without modification i could not start kitchen ...i had make request more than 5 to7 times.i will suggest Govt of Guj please provide another option in Gas. Because it is under emergency services. if they could not attain within 24 or 48 hours why only Adani Gas????

I dont have a proper guide. Every day there is a brawl. Ive been going there for the last four days. Every day there is a chatter going on. I want so many documents ...

Some information is not available in app ihave to visit and closed issue.Request provide forms and upload option in app.

I have given application 3 months ago still no connection given while money they have taken in 7 days. Very disappointed with this kind of service from private sector company.

We cant find this place easily.put sign board visible to everyone.

Very good service. Very helpful staff. Taking care for Corona protocols with senetizers, mask, etc. Cheque and cash both service are available for payment. Very good service. Very good service

Nice plc.. easy to locate through gps..

Not clarify process in details. Continue talking on mobile

Needs pinging for all the required services.

@Adani_Gas Adani Gas company has disconnected the gas supply of my house Shreeji Appartment Ghatlodiya B - 111 Ahmedabad and are very unprofessional, as not talking any action to repair the leakage saying it will take 24 hours

Friendly staff, guided me very nicely thank you

Got satisfactory answers...thanks

@Adani_Gas Adani Gas company has disconnected the gas supply of my house Shreeji Appartment B-111 Ahmedabad and are very unprofessional, as not talking any action to repair the leakage saying it will take 24 hours

Service is rubis employ bhaver poor & selfies = half reting

Adani is best as alwaysBut staff is wrost.No scene of speek.Due to staff i want to give 0 star but just bcoz of afani group i give 3 star

Service with smile....Quick response... Cooperative attitude... best wishes.....

Excellent and fast customer services

Had to get the token twice and no copy facilities here.

Negative attitudes and ignorance behavior.. negative image showing in the monopoly business..

Gives prompt response. However still room of improvement.

Hi,I have applied for new connection on 2-7-2020 and Cheque was cleared on 10-7-2020. On registration, i was told that maximum time is 90 days to install new connection. So I waited thinking that i will not have to remind them.I regretfully have to bring you to notice that my connection is still not done. Customer care people are rude in nature when i went to inform in person at Jodhpur Branch, Ahmedabad.One day, one engineer had directly come to apartment gate and asked for permission, unfortunately, at that moment of time nobody was home. They dont have any professionalism to call first and ask for availability.My experience with Adani Group is totally bad. I regret that i come to Adani group for this service.

Nice office.very good efficient and cooperative staff.They helped me to resolve my problem in just 10 minutes.

These people say it will take fifteen days.But it works in three days. And the gas line takes a maximum of 15 minutes to turn off and on.

I WILL RATE THEM 0 OR IN MINUS STAR IF SCOPE IS GIVEN. The most pathetic service by this people. We had opted for the connection and they gave it after 16 months of time after repeated complaints. We have all documents on paper and we can prove that they have never informed about the extra charges of pipeline in written any where before connection. During installation also their contractor said, over the ground pipe line is free with connection. After the installation was done, company sent a bill of 6150 for installation of pipeline. We have made three written complaints explaining our point but not ready to listen. We have lodged complaint with Consumer Education and Research Society and sent a notice to Adani Gas. Yet this shrewd people are not even answering the notice. This organization is like biggest mafia and always violating consumer interest. This is a serious down side of privatization of public services sector. Govt. also is responsible why such organizations behave the way they like.

Great service, Friendly and helping staff. Guide to customer to fill out form.

Good customer support. Token system to manage queue. Very decent staff and time saver job. For any work related to Adani Gas is done over here. It was situated at opposite of JG Asia college. Near Himalaya mall.

Nice sevice. You can go from Asia school.

VERY BAD SERVICE & TO MUCH RUDELY BEHAVIOUR BY STAFF.NOT FOUND ANY DIFFERENT BETWEEN GOVERNMENT COMPANY SERVICES AND ADANI GAS SERVICES,IF I HAVE ANOTHER OPTIONS THEN ADANI GAS ILL DEFINITELY CHOOSE THAT.

I am trying to get new connection for gas pipeline from last one week. When I am visiting office then they are saying call to customer care and customer care not replying. Calling continue but after 1min or 2min they just hangup the call. Really pathetic service.

Nice lobby for waiting. Well maintained office and very good staff.

Bogaesh labaer team work

I m surprised that your gas line is adjoining to my bunglows wall eventhough you guys are unable to give connection to us

Helpful staff

Nice response

Too arrogant staff... Highly disappointed with such behaviour. Nothing but monoply creates this mind set for the compnies.

Good service to customers at all times

Systematic arrangements

It is bit like a hidden place as office is created in bungalow but service is really good. When you enter you need to take tokken and then as your number comes their staff is ready to help you in most quick way.

Very good service

Very bad experience no take anw any staff very unprofessional staff

Nice services

Nice service

Quick service but conjusted place

Loved the staff and there behaviour, so friendly and efficient

Very BAD Services of staff & Too pethatic behaviour by staff,I was not found any difference between government service and Adani gas serviceIf I have any another option then Adani gas, I will definitely choose another option.Very Very Bad behaviour....

It was quick and easy. Customer support team is very good. Process is very easy and streamline.

Good Service

Very long queue of customers. Even if you want to collect form for new connection or name change form you have to waite for 30 minutes for this form collection which is not fair. There should be separate treatment/counter outside or inside office for this requirement.

Good straight forward customer service point.

Most bogus fitting services very horrible staff. My first experience with the fitting staff is very very horrible and issue doesnt resolve.

👎 responded customer care.

Very poor staff manner.

Good experience at their office. Staff was cooperative, helpful, and knowledgeable.

Quite crowded

Quick answer and solution

Good and co operative staff.

Pathetic service

Best

Extremely good customer care and response. Well trained staff to attend customers queries.

Nice service

Smooth functioning with cooperative staff.

Good experience for customer satisfaction

Connection not done even after almost 2 months of laying the pipeline. Started to send invoices for the things which are not installed. I talked to customer care, the person was not ready to listen only he was arguing that they have signed documents. So this may be a handiwork of the contractor to show the company completion of work.

No responsibility person in company...very slow to working and not good... cheap services are provided...no one knowing what happened in company...

Very very poor service my opinion is go for other option adani is bakvash service provided

Good Customer Sevice

Good and polite staff, good service, token system, you can pay bills, transfer name of your connection, 6 counters only but enough to handle people, no rush any time

Very very very bad service

Prompt service. Efficient staff.though they accept payment by cheque only..so dont forget to keep your chequebook along with.

This is best office

The staff is really not supportive taking money of innecessary things

The place comprises of 2 rooms, the front room has waiting area, and the 2nd room has agents sitting in with computers with 1 chair available for customer to sit with each of those. Outside, theres always a security person. Waiting area has water dispenser.First, you need to create token for yourself from the token vending machine kept near the entrance in the first room itself. Due to token system the queues are managed well.Staff is polite. There were some customers shouting on those for problems related to the company, and not the ones to agents, but still the agents kept calm and responded them well.Due to queue, it takes a general waiting time of about 20 to 25 mins here.The drawback of the place is theres no parking space available nearby.

As its take 90days 😱(more days) to proceed new connection..

Third class staff. Misbehave with customers. How to talk with the customers they dont know. Totally disgusting.

Service is good but not collect cash in bill payment.

Never think about when your request will be closed or dont ask completion date. Specially if you are not living permanent dont go with Adani Gas they will take many days to reconnect gas or activate. Better you should apply for indane or bharat gas bottle. Customer support is so poor n very unprofessional worst than any other Govt office. Min 10 days for activation and if you unable to pick call they just close your request and you have to book it again and wait till another 10 days it is there priority for every time you call... Go for some other company. Dont take there connection its my opinion. Better you search other options.

Token system availablePure water availableGood seating arrangementGood staff

They have only two customer help center in such a large city. In case you want to chnage name or any paperwork related work required then you need to go all the way to their office.I went to bodakdev branch. No parking space at all.Their process is very simple and organised hence my work was done in 10 min. Staff members are also very helpful.If company have such great process they should have small customer help center near by.

To much waiting

Nice work by stff and fully understand me the breakup price builder has given.

The place is nice but it takes too much time to get to the counter of helpdesk and there is also very small sitting arrangement

Better but Context no other?

Very nice

Though it is a small office but Very systematic system of token with good response.Clean office too.

I had a very good experience at this place. The token printing, the conversation with the staff and quick response of their team was all very professional.

Very helpful staff

Problem solving approach7-8 help desk with token system