Worst service ever. No consistency... electricity goes off every other day. Worst example and reflection of typical Indian government department.

Why cant we have an option of giving ZERO stars ? Pathetic service. Electricity vanishes now and then. Poor condition of office. Rude staff . I dont think their is even 1 positive thing to say about UGVCL.

Worst experience no calls answered taking unnecessary charges.

Very poor service , street light in bopal morning time run & night time there is no light , we live in India bro not in America ,so please follow Indian timing

Very bad service. In every rain session, light is gone and no one pick phone for service

Worst behaviour of staffs, never seen such rude staff. Specially one old lady, she shouted like anything like we are slave. dont know customer service. Should take strict action against such people.

Power cut since morning 7am. No one knows when the power will be back. In this time when everyone has work from home you cut the power for 6+ hrs without notifying. Horrible service.

The worst ever services I have experienced. Just go to the other side of city Torrent is just flawless and UGVCL horrible. Not only power fluctuation also the customer service and behaviour of staffs in office. In 21st century you will feel like dealing in 80s or 90s.

Very often power cut. Sometimes it takes 8 hours to back the power up. Average downtdown is 3-4 hours when power cut happens. Its not good service in city like Ahmedabad.

Contact no. Is not working... Bakwas service as a customer care... This number is out of service...

Pathetic Company & Service Desk

Worst staff. Ive made payment through Online still they disconnected electricity from our apartment. For 2 hours I waited but nobody came to fix it. I tried calling the given/mentioned number but nobody was answering. Then I went to GEB which was located in a very unsafe place in Bopal. I went there and asked the counter staff and they said that my payment is reflecting in their system and they should have not cut your electricity. Kindly register the complain. I went to the complain counter and there the staff said that your payment just reflected in our account and hence will fix your connection now. The liars and the lazy staff in complain counter. Most rude and unproffesional staff at GEB. Kindly have a look at the bill before disconnecting someones electricity. Only the security at GEB was nice and guided me the routes and the counters.

Wish... theres option for minus 5star

Customer care number not pickup by anyone

Most worst department.

In a city like Ahmedabad , I wouldn;t light to go away for 5 5 mins every day in summer. Please work on this. Torrent Power is better.

GEB office is situated at very complicated place. Its on 3rd floor of Aarohi Arcade. Good Response

Got sudden electricity cut at 7 in evening and called customer support many times but there was no one to respond. Poorest service, how they say we are in Gujarat at best in this domain???????

No one pick up this phone number

Staff yet to learn customer delight.

Very poor service, even no one is there to receive the call. Are they public servants? Called many times, but as usual, no one is there to serve us.

Pathetic service. No one is answering the customer care number.

Good

Called many times, but as usual, no one is there to serve us.

Good Service and Nice staff

Really fast service

Bill collection center & office

Good

😡😡😡😡😡😡🖕

Sali phone to utha lo dukan kyu khol rakhi hai , vo bhi band kar doo

UGVCL